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Click&Rent at Malaga Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The service was very long about 45 min waiting time. The agent was pleasant.
Cons: The service was ok but the agent was not super clear about leaving the car after hours had to come a day earlier and inquire about the drop off
Pros: Everything was smooth and efficient
Cons: We were never told that an International drivers license would be required to rent the car with Clickrent. My husband got refused being added as a driver with his Canadian licence.
Cons: Everything! It took us about one and a hald hour to pick up the car!
Pros: Pick up staff was helpful. But many scratches was not mentioned and car was very dirty.
Cons: Drop of the car it was a military tone. I wanted to move my luggage but the lady told me with a strong voice that I have to stay still at back of the car until she was finished. So pointed out many scratches but I was lucky to have taken photos.When renting at OK Mobility they are not so into details.
Pros: Need to be more efficient when picking up cars. Far too long waiting around for documents to be inputted
Pros: Sweet personal and Nice cars.
Cons: It was super.
Pros: The folk at pickup and drop off were super efficient, and had time for a smile and a joke too. Ridiculously good value rental!
Cons: The transfer bus wasn't there when we got to the pickup point, but arrived soon after
Pros: Upgraded for nothing,
Cons: Tried to sell you extra insurance
Cons: Could easily been more friendly when pick up
Pros: The car had a scratch on the driver’s door and nobody told us about. When we noticed it was a big shock to us and worry what's going to happen. Even calling to the rental agency did not help as they did not advise the scratch is before our rental time!!
Cons: Waiting time to pick up
Pros: Fast and hassle free service
Pros: Amanda who we met to drop off the car was lovely and checked everything in detail but nothing was raised (as we hadn't done anything) so it was as easy as that
Pros: Very friendly staff, clean facilities and smooth shuttle. Also found my contacts from last years booking.
Cons: Window screen was dirty on inside wich we realised later when driving in sun shine.
Pros: I rented a new car, only 16 km, a beautiful red seat Ibiza
Cons: Nothing in particular
Pros: Insufficient shuttle buses resulted in us having to wait almost one hour for the shuttle to the location. Then we had to wait again in line to actually receive the car. Overall, a poor experience due to poor service by Click rent
Cons: Upon return, we also had to wait to have them review the car. This delayed us in getting to the airport. Very unhappy with the efficiency/service provided.
Pros: They provide a shuttle service and reception is friendly
Cons: They charged me 46 euros as the petrol was 1 bar below full tank due to driving it back to the office. Upon returning the car it took them 20minutes to check the car and at the time the shuttle bus arrived therefore I had to depart for airport. It’s a sham that they took 46 euros out of my deposit for maximum 5/10 euros petrol
Pros: Professional office service, friendly people, giving a ride to and fro airport to the rental place.
Cons: 1-Representative did not go through the faults of the car when I rented. He suggested me taking photos of the faults that I could see when I rented. I thought it was because the office was a bit busy. It was a bit confusing though. Fortunately, I have not experienced any problem when I returned the car. 2-Car did not have parking sensors
Cons: They are fraudsters
Pros: Quick because no clients
Cons: The staff were a bit gruff on returning the car
Pros: Car was in very good condition. Car pickup and return without any problems.
Cons: There were no signs inside the airport for Click&rent telling us were to go.
Pros: The price and the car overall
Cons: Poorly explained location of the shuttle and business hours for pick up and drop off. Impossibility to pick up or drop off out of the business hours
Cons: Having to return to the airport to get a taxi.
Pros: Modern car in good condition.
Cons: Time waiting at airport for shuttle bus.
Pros: office closed at 8pm. flight touch down at 9.30pm. flight number infirmation given to dc
Cons: office closed at 8pm. flight touch down at 9.30pm. flight number infirmation given to dc
Pros: Lovely car - new Ford Focus, which we had ordered. So often you get fobbed off with the "or similar"! No undue pressure to take out their over priced insurance and Damage Waiver funds released promptly.
Pros: Horrible scammers. They found a nick on the hood by the windshield that I didn’t take pictures of (there were nicks scratches and chips all over the car) and said I must have done it, and then charges me 645 euros for it. Read reviews and there are HUNDREDS saying the same thing, my bad for not reading them before renting. Also horribly rude and long waiting time. DO NOT EVER USE CLICK RENT!!!
Cons: Absolutely everything, they are HORRIBLE!!
Cons: They made us hoover the sand out the car and tried to charge us for a missing parcel shelf that was never there. Rude, unhelpful, no air conditioning while waiting.
Pros: Kept their promise
Cons: They would not
Pros: Entregue le coche correctamente con el tanque de combustible completo el dia domingo 26 y al dia de la fecha (30/06) no me reintegraron el deposito de garantia por el combustible de 200 euros. Inaceptable
Cons: Entregue le coche correctamente con el tanque de combustible completo el dia domingo 26 y al dia de la fecha (30/06) no me reintegraron el deposito de garantia por el combustible de 200 euros. Inaceptable
Pros: Transfers to the pick up / drop off were very good, no issues with car, condition of car was very good.
Cons: Charged an additional fee for a diesel vehicle although I did not request a diesel.
Pros: Drop off was great, service from staff drop off was very friendly and efficient
Cons: Totally screwed us over with hidden costs when picking up keys. Took advantage that we where tourists and had limited option once we where there. Car was in terrible driving condition, service light on, low tire pressure tight on and steering have strong pull to the left. This car should not have been hired out, it was not in a road worthy condition.
Cons: No Key box drop off for out of hours. Instead an Additional 50€ charge.
Pros: good cars
Cons: agents are not welcoming it is unbelivable to wait one hour and half to have a car;the agent must be in place when we take the car
Cons: Disgusting. Waiting on a reply ???
Pros: There were ample Customer Reps to take care of the customers
Cons: The service is good, but the rep was a bit pushy with her extra insurance. I had already paid for full coverage with another vendor
Cons: I will NEVER rent from them again. They were running a scam to surcharge for "new" damage. My vehicle was handed over with 2 damages noted. There were 10+. Because I carefully photographed them all, I avoided being charged for " 1 new damage" . Other renters I talked too were successfully cheated out of money.
Pros: Cars were new and clean.
Cons: Service offered in the main office in Malaga
Pros: Pretty pain free
Cons: Shuttle bus very inefficient
Pros: The price.
Cons: The fact it's advertised as at the airport but a shuttle bus is required to and from the office. Extremely rude service. Tried to scam me into paying for additional insurance even though that what they were offering was already covered through my insurance with you. Office doesn't open until 8 so there was a massive back log of cars dropping off everyone with early flights to catch.
Pros: Too slow
Cons: Too slow
Pros: the employees were kind
Cons: the car was awful and risky to drive vw polo black
Pros: Pick up service
Cons: Car provided not similar to car type booked
Cons: Shuttle pick up at airport was terrible. No system, many people pushing and arguing to get into the small shuttle van. Over 2 hours to get from shuttle to our car.
Pros: Efficient check in staff and car check on return
Cons: Days taken to release block on credit card re damage deposit. Pick up not on the airport so need to add around 45 mins
Pros: Friendly service agents
Cons: The car windshield was very dirty, made driving into the sunset on our first day very dangerous
Cons: 40 min wait outside office
Pros: Pretty smooth service overall
Cons: Took a while queuing at the office
Pros: Click rent were ok. Silly rule about fining you 150 for a tissue Delpasso car had stupid terms and conditions that meant I was unable to hire car
Cons: Slight delay on picking up the car
Pros: nice car for a good price
Cons: they don't answer the phone
Pros: Inma was very helpful
Pros: The rep at desk didn't spend ages trying to talk you into extra insurance and an extra driver was free of charge .
Cons: Car had quite a few Marks and scratches not listed on hire form which they refuses to note and told us just to take a video but to be fair on returning the car the process was simple and our deposit returned no problem.
Pros: Everything went perfect, very good car rental company
Pros: Ease of taking you to the collection point
Cons: Slight wait only had one person on the desk
Cons: Did not pick up the car. I booked fulll coverage as I am using a debit card. This insurance was not with the car rental company and did not solve my issue. No car - will not rent through you again.
Cons: Overcharging for petrol and puncture
Cons: Time taken to get the admin processed at the agent's service desk, prior to hiring the car.
Cons: Trying to sell upgraded insurance
Pros: Efficiency. Quick and simple
Cons: Unexpected additional insurance. I would prefer to know the real upfront costs when booking online.
Pros: Very helpful and professional. Very prompt - no waiting
Cons: People unfortunately :(
Cons: False advertising
Pros: Click&Rent really helped us trying to solve our car rental issue, no thanks to Discovercars! They were very simpathetic and helpful in trying to find a cost efficient solution for us.
Pros: The car was new and clean
Cons: The agent tried to take money at every step. The range of credit card block at maximum, 40€ to give back the car before 8 o clock, i ve to use three credit card to pay the amount blocked because my cc will expire in two month. I ve to pay 20€ to take a taxi to go to the rental desk..
Pros: Fast, efficient and inexpensive.
Cons: I liked everything and was very pleased with their service.
Pros: Good, we got a very new car, and good (comparable / better than the one online). While you at other places you often get lesser ones than the one advertised.
Cons: Pickup could be a bit faster (quite a lot of computer entries)
Pros: absulutne vsetko
Pros: People are nice
Cons: The company policy aren’t clear enough and we had to pay extra insurance, 3 times more then the car rental price to able to have the car.
Pros: Pick up and drop off were handled well and seemed quick.
Cons: Small engine size of car.
Pros: Professional and friendly
Cons: Sometimes it can take ages normally if the people in front take ages finalising their rental. Never takes us that long!
Cons: The booking info said in terminal when it’s actually a shuttle bus
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
Residents of the following country(ies): non-EU are required to present the following document(s): International Driving Permit (IDP) in order to pick up the car.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, flight information, boarding pass.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
Credit card must be valid after rental period for at least 90 days.
American Express, Diners is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
If traveling to multiple countries, the renter only pays for the highest crossing country borders fee.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Delivery/collection service is not provided.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
There is an additional refueling fee which will not be refunded.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
In order to have service out of hours, the renter must provide the following information: Flight number.
During holidays, service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off