Wiber at Malaga Airport

Pros: Automated system, I received all the necessary documents by email.

Cons: There were few shuttle buses. We had to wait a long time to pick up the car, and even longer to drop it off.

Pros: Amazingly fast pick up and drop off, got a bigger car, than I ordered, paperless contract. Definetelly my favourite car rental compant! :-)

Cons: -

Pros: They are young and efficient. The car is in very good condition . After returned car the gas line pre charge credit back to my credit car in the same day.

Pros: Good price, quick pick up

Cons: Time for dropping off the car

Pros: The price!

Cons: Iack Of staff Lack Of queuing system Bit of a shambles collecting and leaving car due to Lack oif staff

Cons: Took a very long time to pick up.

Pros: Girl at the counter was very nice and helpful. Quick and ease paper procedures on pick up and drop-off. Ease to find shuttle bus at airport, according description on order confirmation.

Cons: Car was not ready at the pick up moment and we had to wait about 20 minutes. It is not a big problem, but anyway. I think, because car was prepared last minute, it was not very good cleaned. And Android auto feature did not work - but I think its because of chinese brand of the car - MG.

Pros: all good

Cons: no 24 hour drop off as early flight

Pros: Service was good but at return they asked photos of an scratch. Fortunately, I had it, so no problem but I guess they should have a better car control to avoid this kind of problems.

Pros: Both representatives I encountered, on picking up and dropping the vehicle off, we're extremely efficient but most of all friendly and helpful. Also have to give a mention to the drivers as again they did the job with a smile. We'll done wiber!

Cons: I can't think of anything.

Pros: Pickup and drop off process very smooth

Cons: Long wait at the airport for transfer to Wiber pickup location. Had to wait for 3 vans until there was enough space for me and my family to hop on, as first 2 got full before I had a chance to get in.

Pros: Car was excellent although a bit damaged which you expect for a rental.

Pros: One of my best experience with car rental

Pros: They were friendly, quick and reassuring. They were very knowledgeable and really helpful with my car and went out of their way to help.

Cons: Nothing, they were fantastic.

Pros: The car was excellent almost brand new

Cons: Where do you get picked up at airport could have been better explained. Upselling their own insurance saying that the insurance from discover cars was not up to standard. Service back to airport was slow

Pros: Friendly and fast

Cons: Tires were all low with warning light on. Had to go fill up as soon as I drive off the lot

Pros: All was good

Pros: The shuttle bus was easy to find we had no wait as there was a Wiber bus picking up at the time. At the rental desk the agent explained that the full coverage I had taken with Discover cars was external to Wiber, if there was any damage Wiber would charge me and I would have to claim the money back from Discover. I didn't realise this but it's not Wibers fault so no issues with them. Check in on return was quick and the transfer back to airport was prompt. Staff were friendly and efficient

Pros: Fantastic service. Had so so many cowboy experiences, would thoroughly recommend. Very fast refund of fuel and insurance deposit. No 'new scratch ' shenanigans or similar. Shuttle 5 mins and frequent. Wiber are great to rent from

Pros: Clean car and price and quality point of view satifying

Cons: They sold to me the full insurance but on the website ensured one would be satisfied. No washing liquid was in the car.

Pros: Very happy, will be back. Great price, full insurance and no deposit required

Cons: Queues to pick up the car

Pros: honest service

Cons: nothing

Pros: Nothing, it was all a nightmare! I used a lot of rental cars before, but never had such a bad overall experience. They are stealing money, using malpractices to get you in trouble (low pressure in the tires and on the entrance there are lot of holes), just so you damage a car and they can have a extra fee on you.

Cons: I was misguided that there are no additional costs apart from the car accident. The Wiber Rental company literally stole my 35€ for "administration fees" of sending me an email with a ticket for exceeded speed. At the same time - they didn't prepare the car properly, the pressure in the tires was half of the obligated, 1.3 bar! It was dangerous to drive, they didn't support me any way and I needed to take care of it myself.

Pros: Very fast , and friendly

Pros: Car and price are good.

Cons: - Not responsive on the phone at night. - Almost charge me a scratch that was already in the car... Luckily I had taken a video with all the marks.

Cons: We could not extend our reservation without purchasing their extended insurance - we wound up paying probably 4x the original rental price for just one additional day.

Cons: I was not able to rent the car because I was not picked up.

Pros: Very nice staff, did not have any problems!

Cons: They try to force you to buy the insurance, once you decide not to when you return the car they will find something to charge you. I have reviewed the car before getting it but they charged me for some scratch below the car that they admitted that they could not directly blame me for that.

Pros: Friendly and efficient service, good car.

Cons: Confusing information about the location of shuttle to the rental parking.

Pros: Friendly, no aggressive up selling, no requirement for international driving permit, very clear on costs and options. Very nice office that was welcoming.

Cons: It can get confusing who is next in line when picking up and dropping off due to nature of layout of office.

Pros: Fast drop off

Cons: Refuse to recognise the deposit from the site but use their booking numbers.

Pros: Easy transportation to/from their facility. Easy to return.

Cons: Had to wait some 10 minutes to get help

Pros: Time to pick the car

Cons: Nothing

Pros: Polite and not aggressive, like some companies!

Pros: All staff from minibus driver to the desk staff were friendly, courteous and professional. Not something that you get in many rental firms.

Cons: Would prefer terminal pickup but realise it’s not always possible.

Pros: Staff very helpful

Cons: I had to come to office to resolve an issue with the car, it wasn't solve on the phone

Pros: Nothing

Cons: everything including rude personnel

Pros: Good car, clear instructions, friendly and helpful staff

Cons: Car interior could have been a little cleaner (rear passenger pull-down arm rest was dirty)

Pros: Friendly service with no hard sell on additional insurance, short waiting times and efficient bus pickup/dropoff.

Cons: Car had a bit of damage on both side doors

Pros: Was perfect 👍

Pros: the rental expereince was smooth. No surprises!!

Cons: None.

Pros: Nice staff & easy to find

Cons: The car wasn't in good condition, so I wonder what happens to any insurance paid for the upkeep of the cars? Also no instructions for how to open fuel cap, door lock, computer, etc...

Pros: Excellent customer service of the staff

Cons: NA

Pros: No queue when collecting and dropping off

Cons: None

Pros: All quick, clear explanation

Cons: I got manual, when O should get automatic car.

Pros: Nothing.

Cons: I was conned out of 85 Euro's. For a damage that was not recorded. Never use WIBER.

Pros: Very good communication, good service, very good car, professional office space

Cons: Trying to impose additional insurance

Pros: Perfect service perfect car

Cons: Nothing

Pros: Rapidité, gentillesse, très bonne attention en général

Cons: Rien

Pros: price, staff, car

Cons: clear and efficient communication by the staff

Pros: Good car, fair price, good service.

Cons: It was difficult to find their location to return the car.

Pros: Very friendly and efficient.

Cons: I didn't get the Ford Focus that I had ordered, but they gave a larger Citroen instead.

Cons: took a while to work out where to go for the minibusses but thats not a huge issue.

Pros: New car, good and fast service.

Cons: Car not properly cleaned inside and tire pressure was 3.2 bars for a Nissan micra (should be 2-2.2), which made car very unstable on the road and we had to care about that.

Pros: Quick and as laid out in the contract without surprises. Very professional and no high pressure sales.

Cons: Car was smoker before so smelled.

Pros: They we y were very friendly and easy

Cons: The shuttle was not so easy to find with the instructions in the voucher. Next time we’d go for a car rental at the airport.

Pros: The ease of finding the shuttle bus and the manner of its drivers.

Cons: The attitude of their rep I dealt with when collecting the car, difficulty of finding the return compound and the late charge of €25 imposed which was deducted from the €116.01 fuel guarantee

Pros: very easy drop off and wiber rep was ready to check car once we had parked.