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Alamo at Malaga Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Top notch
Pros: Flexibility, professionalism, quick procedures.
Cons: Litt vent på å bli hentet
Pros: Great staff at the drop location
Cons: Car wasn’t in the best condition expected. Radio wasn’t working… Didn't have parking assistance camera
Pros: Very efficient setup and easy to deal with. Drop off process worked really well and a shuttle service was ready to take us to the airport terminal right after we dropped off our car.
Cons: Tendency to over-promise in class of car. We could not get a car the size we booked but could only chose between smaller ones.
Pros: Great staff and service minded. Got a upgrade and that helped us a lot with all luggage. We will come back!
Cons: The car was a bit dirty, but all in all, we was very happy!
Pros: Agenti molto gentili e servizio rapido e impeccabile. Macchina pulita. peccato aver avuto qualche problemino con il GPS e la pressione degli pneumatici ma sono stato molto carini nella risoluzione del problema.assolutsmente raccomandati
Pros: The car condition
Cons: I aerrived at the agency, and the price soared from 200€ to 400$. And it didnt inclide the amount that diacovery charged me.
Pros: Very friendly and efficient.
Pros: Bad never again
Cons: Awfull swevice
Pros: They eventually found a solution, by giving us the airport shuttle van. It took 1.5 hours total to pick up the car though.
Cons: Upon arrival, we were notified that they don't have a single car in our category (mini-van) and don't have anyone returning one anytime soon. We were offered to take 2 cars for the same price instead, which was sub-optimal. We were offered to cancel our booking and look for alternatives instead. Eventually, after 1.5 hours of negotiations, they gave us the airport shuttle mini-van, so it all worked out.
Pros: Everything worked well
Pros: No hassle rent
Cons: Shuttle to office
Pros: Kindness and very friendly
Pros: Very helpful staff
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The minimum rental age for vehicles in car groups Luxury, Intermediate, Premium, Fullsize is 25.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, return flight ticket, flight information.
In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill).
To rent the following vehicle category(ies): Luxury, Premium, Cabrios, Special, Prestige, you must provide the following document(s) at pickup: flight information, local address (apartment; hotel; villa; etc.).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Visa Debit Card, MasterCard debit card.
The following payment methods are accepted: Cash.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
For the following car group(s): Luxury, Premium, Fullsize, Compact Elite, Special, a credit card is required. For the Luxury, Premium, Fullsize, Compact Elite car group, a minimum of two credit cards issued on the main driver's name are required.
Diners, Discover, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Written permission from the rental company is required.
Crossing country borders to Andorra, Portugal, Gibraltar is free of charge. Crossing country borders is allowed to the following countries: Austria, Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Switzerland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
It is allowed to add up to 3 additional drivers. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
The grace period will be honored only during business hours.