Malaga Airport (AGP), Malaga, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Firefly at Malaga Airport

Av. del Comandante García Morato, s/n, 29004, Málaga
0034 952 244 942
Pick-up instructions
Rental desk is located in Terminal building. Please follow signs to the car rental area.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:07:00-01:00
Tue:07:00-01:00
Wed:07:00-01:00
Thu:07:00-01:00
Fri:07:00-01:00
Sat:07:00-01:00
Sun:07:00-01:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Opel Mokka
September 24, 2023

Pros: The whole service was terrible, rude staff

Cons: 26 calls and no one to answer my issue . Never got resolved. Would never use again

Netherlands
Seat Leon
September 19, 2023

Pros: Firefly was helpfull and quick especially considering a problem with the first agency.

Cons: However also Firefly was very intimidating in choosing their own full coverage insurrance

United Kingdom
Skoda Karoq
September 18, 2023

Pros: Friendly and spoke good English

Cons: Nothing

Netherlands
Seat Leon
September 18, 2023

Pros: At pick up some je car rental employee pushed very hard to get extra insurance. Claimed that road assistance is not included by Discovery coverage. Also pointed out other hidden flaws in Discovery insurance. Noticed same happening to people next to us.

Cons: At pick up some je car rental employee pushed very hard to get extra insurance. Claimed that road assistance is not included by Discovery coverage. Also pointed out other hidden flaws in Discovery insurance. Noticed same happening to people next to us. Eventually ended up paying additional amount.

United Kingdom
Seat Leon
September 9, 2023

Pros: Easy and straightforward

United Kingdom
Skoda Karoq
September 3, 2023

Pros: Service worse ever had and I’m high value person been seen loads services and people worse by far

Cons: Didn’t allow me to get the car even tho I said hold 500k on my card if want for high deposit and still didn’t allow, I feel like buying this company just to sack everyone there

United Kingdom
Opel Mokka
August 31, 2023

Pros: Nothing.

Cons: I paid in advance for a car rental and full insurance, they then did not provide me with a car and I have not had any refund!

United Kingdom
Seat Leon
August 27, 2023

Cons: I did not like that the agent was not going to hand over the car unless I paid the additional Firefly insurance. I had paid for full coverage with discover cars online, had all the paper work and yet she insisted this was nothing to do with firefly! After a lot of debate she reluctantly handed over the key!

United Kingdom
Opel Mokka
August 22, 2023

Pros: Very bad service

United Kingdom
Opel Corsa
August 15, 2023

Pros: Great value for money

Cons: Difficult to find the drop off

Italy
Opel Corsa
August 14, 2023

Pros: Nothing in particular.

Cons: The car was delivered in extremely dirty conditions. It also presented more scratches than the agents declared and when we told them, they said it didn't matter. Unlike, at the moment of drop off, they were extremely scrupulous at checking if new scratches were made. They were not considerate of our complaints and charged us the cost anyways.

France
Fiat 500
August 13, 2023

Pros: Everything except this below. Note that we paid for a fiat 500 but we had the choice of choosing a fiat panda (a little bigger) and it was very much appreciated. And it was offered to us automatically, great professionalism.

Cons: Surcharge for being late Because our plane was delayed. Our plane was scheduled to land at 23h30c, pick up at midnight, but landed at midnight. So I collected the car at 00:20... surcharge of 45€, not fair. They also tried to make us pay €150 for insurance automatically, fortunately I was paying attention. not fair

United Kingdom
Volkswagen Tiguan
July 18, 2023

Cons: Tried to charge for end of rental damage when there was none

United Kingdom
Volkswagen Tiguan
July 18, 2023

Cons: They sneakily charged me for extras without explaining what they were for . I would never recommend this company for car hire.

Croatia
Fiat 500
July 9, 2023

Pros: Nothing

Cons: Personel is rude and barely speaks English. Charged my card for 320 euros. 180 euros for full coverege that was already included or at least that is what it said in email. 150 euros deposit for full tank up on returning. When I brought car back, no one even bothered to take a look at the car. I brought it with a full tank. Gentleman at the desk just took my papers signed something and gave them back to me and from that point on ignored me. I am still waiting for 150 euros to be returned.

United Kingdom
Opel Corsa
July 4, 2023

Pros: Very professional and friendly. The associate upgraded our car. The agency is at the airport.

Cons: It was a 20 minute wait to be seen as the company was so busy!

Belgium
Volkswagen Tiguan
June 26, 2023

Pros: Nice and cooperative Rental company.. nothing was top much and we had our car in 5min and return car went very smooth !

Cons: Nothing

Hungary
Opel Mokka
June 24, 2023

Pros: Good service for fair price

United Kingdom
Fiat 500
June 10, 2023

Pros: Staff excellent very helpful

Cons: I took out insurance option from uk but Firefly still wanted an extra 64 E to cover excess for just one days hire.

France
Opel Corsa
June 2, 2023

Cons: Les agents forcent les clients pour prendre les assurances et avec insistance.

United Kingdom
Opel Corsa
May 29, 2023

Pros: Nothing

Cons: It"s another corrupt car rental firm that charges you for hidden extras without explaining them, and then scams you by falsely claiming you have not returned the car with a full tank and then later charging you for alleged fuel and a refuelling fee, after denying you the opportunity to check over the car (including the fuel gauge) when you return it.

United Kingdom
Seat Leon
May 1, 2023

Pros: Good clear communications

United Kingdom
Opel Mokka
April 22, 2023

Pros: Absolutely nothing!

Cons: Despite me showing them your voucher and that Id taken out your full comprehensive cover they proceeded to cherge me for the rental and their insurance without explaining what the £300 charge was for. When I queried this on return I was told it was irrelevant what was charged in the UK and could only be decided locally with Fire Fly!

Netherlands
Opel Mokka
March 16, 2023

Pros: Efficient and friendly.

United Kingdom
Volkswagen Tiguan
March 13, 2023

Pros: Very efficient & easy service

Cons: Car was very scratched

Sweden
Fiat 500
January 9, 2023

Pros: Friendly, quick and easy.

Cons: A little bit to complicated that it was necessary to have a credit card with my name on to cover eventual damage. Should be possible to lend a family members card in case something went wrong with mine card.

United Kingdom
Seat Leon
November 21, 2022

Pros: nothing

Cons: the attitude. instead of asking whether i had insurance they just whacked it on and later accused me of not having been forthcoming. hertz should be ashamed of being associated with them

United Kingdom
Seat Leon
September 19, 2022

Pros: A good quality of car but with several scratches and dents

Cons: The pressure to take out extra insurances even when told I have excess insurance separately

United Kingdom
Opel Mokka
September 13, 2022

Pros: Good counter service from the team. Drop off team were great

Cons: Totally wrong items listed in terms of damage to car

United Kingdom
Fiat 500
August 1, 2022

Pros: fairly efficient and good spoken english

Cons: The haggle with insurance, the car should be fully insured for all events, and the price to reflect this. One total price for a fully insured car.

United Kingdom
Fiat 500
July 21, 2022

Pros: no waiting, collected car straight away

Cons: signs to drop off car could be clearer

United Kingdom
Opel Corsa
June 28, 2022

Pros: Easy to find and queue not too long despite the hour. Drop off very easy.

Cons: Pick-up process could improved. It's not the agents, it's the paperwork etc they have to go through!

United Kingdom
Ford Focus
June 1, 2022

Pros: they are inb Terminal

Cons: Car dropping

United Kingdom
Opel Mokka
April 10, 2022

Pros: I found the agents very helpful and I did not receive too much pressure to obtain extra insurance. It was around 11pm at night and the agent did not hold me too long knowing I had a young family travelling with me.

Cons: The belt of the car seat provided was tangled and took me around 20 mins to fix meaning it had not been checked in between customers.

United Kingdom
Opel Corsa
March 8, 2022

Pros: The service was excellent but the location and sign directions are not clear or easy to follow.

Cons: The signage

Belgium
Fiat 500
February 21, 2022

Cons: Fro some reason we paid more than what was indicated on the internet

Poland
Seat Leon
February 11, 2022

Pros: They cheated on me

Cons: They Said that they only take the deposit, but they charged me for extra insurance. I told them that i don’t want extra insurance.

United Kingdom
Opel Corsa
February 1, 2022

Cons: The only complaint I have is that firefly do not accept Apple Pay payment for the final deposit - I hand managed to travel from london to Malaga using public transport and airport services using Apple Pay but couldn’t use it for the deposit. I had to come back the next day with a borrowed credit card, wasting a day of my holiday, to pick up the car.

United Kingdom
Fiat 500
January 30, 2022

Pros: Excellent staff

United Kingdom
Opel Corsa
October 7, 2021

Pros: Not much

Cons: Car's condition wasn't marked on their sheets properly. Wasted time trying to find a Firefly representative to ammend for an obvious dent. On return the representative almost immediately homed into a very small mark on a wing mirror that could of been there before. In any case would of easily polished off in a minute. But instead charged over 100 Euros. Rest of car not viewed in such detail. I felt scammed. I would never use Firefly again. Buyer beware. Photograph everything.

Netherlands
Opel Corsa
September 9, 2021

Pros: Overall, it was okay. The attendant at check in was very sympathetic but tried to push extra insurance without asking me first.

Cons: I didn’t like when they assumed i would pay additional insurances and the same person in the checkout pointed dents on the car that she noted during the check in.

United Arab Emirates
Ford Focus
July 30, 2021

Pros: Not a lot

Cons: After booking and paying on line. Fire fly changed the price by adding lots of extra charges for insurance etc. Not very happy as they told me it was compulsory. Also the original car that was booked for me did not have sat nav which I requested so it took an hour to find a suitable car with sat nave which firefly had to borrow from another rental company.

United Kingdom
VW Tiguan
July 22, 2021

Cons: Indoor desk was closed. They gave my car to someone else. No value for money. I had my newborn with me and no extra help was afforded to me and my partner

United Kingdom
Fiat 500
January 19, 2021

Pros: Very good customer service!

Cons: Nothing

United Kingdom
Renault Clio
September 15, 2020

Pros: They were professional but refused to take time to listen

Cons: Firefly were ok. We booked by discover cars and paid extra for roadside assistance but firefly were adamant we did not. We paid£100 at the desk. I’m not happy about this andwxnr discover cars to respond to this point to me by email

United Kingdom
Opel Corsa
February 20, 2020

Pros: Rubbish

Cons: Although the server was polite, and we had just paid more or less a deposit, the cost kept ramping up. I like full to full for my rental and do not want to pay extra for being 72. That has never happened before and I rent cars regularly. Def no chance of ever using Firefly, no clarity.

Most Popular Car Rental Deals

Malaga Airport Car Rental
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
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Firefly
$48.10 / per day
Malaga Airport Car Rental
Compact SUV
Opel Mokka or similar
Opel Mokka
  • 5
  • 4
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Firefly
$49.54 / per day
Malaga Airport Car Rental
Intermediate SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
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Firefly
$84.36 / per day
Malaga Airport Car Rental
Intermediate SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Firefly
$89.49 / per day
The above prices are only approximate and were last updated at 18:38 on 2023-09-26. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 600 km per rental, Collision Damage Waiver (deductible: € 1000.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 25 years.
A Young driver fee is not applied.

Maximum rental age is 69 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services
Available special equipment: Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.

Pick-up & Drop-off
Mon:  07:00 - 01:00
Tue:  07:00 - 01:00
Wed:  07:00 - 01:00
Thu:  07:00 - 01:00
Fri:  07:00 - 01:00
Sat:  07:00 - 01:00
Sun:  07:00 - 01:00

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Working hours
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Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
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Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
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