Malaga Airport (AGP), Malaga, Spain
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Firefly at Malaga Airport

Desk In Terminal, Check-In Booth In Car Park Floor +1
0034952244942
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Netherlands
Opel Mokka
March 16, 2023

Pros: Efficient and friendly.
United Kingdom
Volkswagen Tiguan
March 13, 2023

Pros: Very efficient & easy service

Cons: Car was very scratched
Sweden
Fiat 500
January 9, 2023

Pros: Friendly, quick and easy.

Cons: A little bit to complicated that it was necessary to have a credit card with my name on to cover eventual damage. Should be possible to lend a family members card in case something went wrong with mine card.
United Kingdom
Seat Leon
November 21, 2022

Pros: nothing

Cons: the attitude. instead of asking whether i had insurance they just whacked it on and later accused me of not having been forthcoming. hertz should be ashamed of being associated with them
United Kingdom
Seat Leon
September 19, 2022

Pros: A good quality of car but with several scratches and dents

Cons: The pressure to take out extra insurances even when told I have excess insurance separately
United Kingdom
Opel Mokka
September 13, 2022

Pros: Good counter service from the team. Drop off team were great

Cons: Totally wrong items listed in terms of damage to car
United Kingdom
Fiat 500
August 1, 2022

Pros: fairly efficient and good spoken english

Cons: The haggle with insurance, the car should be fully insured for all events, and the price to reflect this. One total price for a fully insured car.
United Kingdom
Fiat 500
July 21, 2022

Pros: no waiting, collected car straight away

Cons: signs to drop off car could be clearer
United Kingdom
Opel Corsa
June 28, 2022

Pros: Easy to find and queue not too long despite the hour. Drop off very easy.

Cons: Pick-up process could improved. It's not the agents, it's the paperwork etc they have to go through!
United Kingdom
Ford Focus
June 1, 2022

Pros: they are inb Terminal

Cons: Car dropping
United Kingdom
Opel Mokka
April 10, 2022

Pros: I found the agents very helpful and I did not receive too much pressure to obtain extra insurance. It was around 11pm at night and the agent did not hold me too long knowing I had a young family travelling with me.

Cons: The belt of the car seat provided was tangled and took me around 20 mins to fix meaning it had not been checked in between customers.
United Kingdom
Opel Corsa
March 8, 2022

Pros: The service was excellent but the location and sign directions are not clear or easy to follow.

Cons: The signage
Belgium
Fiat 500
February 21, 2022

Cons: Fro some reason we paid more than what was indicated on the internet
Poland
Seat Leon
February 11, 2022

Pros: They cheated on me

Cons: They Said that they only take the deposit, but they charged me for extra insurance. I told them that i don’t want extra insurance.
United Kingdom
Opel Corsa
February 1, 2022

Cons: The only complaint I have is that firefly do not accept Apple Pay payment for the final deposit - I hand managed to travel from london to Malaga using public transport and airport services using Apple Pay but couldn’t use it for the deposit. I had to come back the next day with a borrowed credit card, wasting a day of my holiday, to pick up the car.
United Kingdom
Fiat 500
January 30, 2022

Pros: Excellent staff
United Kingdom
Opel Corsa
October 7, 2021

Pros: Not much

Cons: Car's condition wasn't marked on their sheets properly. Wasted time trying to find a Firefly representative to ammend for an obvious dent. On return the representative almost immediately homed into a very small mark on a wing mirror that could of been there before. In any case would of easily polished off in a minute. But instead charged over 100 Euros. Rest of car not viewed in such detail. I felt scammed. I would never use Firefly again. Buyer beware. Photograph everything.
Netherlands
Opel Corsa
September 9, 2021

Pros: Overall, it was okay. The attendant at check in was very sympathetic but tried to push extra insurance without asking me first.

Cons: I didn’t like when they assumed i would pay additional insurances and the same person in the checkout pointed dents on the car that she noted during the check in.
United Arab Emirates
Ford Focus
July 30, 2021

Pros: Not a lot

Cons: After booking and paying on line. Fire fly changed the price by adding lots of extra charges for insurance etc. Not very happy as they told me it was compulsory. Also the original car that was booked for me did not have sat nav which I requested so it took an hour to find a suitable car with sat nave which firefly had to borrow from another rental company.
United Kingdom
VW Tiguan
July 22, 2021

Cons: Indoor desk was closed. They gave my car to someone else. No value for money. I had my newborn with me and no extra help was afforded to me and my partner
United Kingdom
Fiat 500
January 19, 2021

Pros: Very good customer service!

Cons: Nothing
United Kingdom
Renault Clio
September 15, 2020

Pros: They were professional but refused to take time to listen

Cons: Firefly were ok. We booked by discover cars and paid extra for roadside assistance but firefly were adamant we did not. We paid£100 at the desk. I’m not happy about this andwxnr discover cars to respond to this point to me by email

United Kingdom
Opel Corsa
February 20, 2020

Pros: Rubbish

Cons: Although the server was polite, and we had just paid more or less a deposit, the cost kept ramping up. I like full to full for my rental and do not want to pay extra for being 72. That has never happened before and I rent cars regularly. Def no chance of ever using Firefly, no clarity.
Show more

Most Popular Car Rental Deals

Malaga Airport Car Rental
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Firefly
$22.95 / per day
Malaga Airport Car Rental
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
Firefly
$23.54 / per day
Malaga Airport Car Rental
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Firefly
$24.21 / per day
Malaga Airport Car Rental
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
Firefly
$24.80 / per day
Malaga Airport Car Rental
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 4
  • A/C
  • Man.
Firefly
$29.41 / per day
Malaga Airport Car Rental
Compact
Opel Mokka or similar
Opel Mokka
  • 5
  • 2
  • 5
  • A/C
  • Man.
Firefly
$30.28 / per day
Malaga Airport Car Rental
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 4
  • A/C
  • Man.
Firefly
$30.66 / per day
Malaga Airport Car Rental
Compact
Opel Mokka or similar
Opel Mokka
  • 5
  • 2
  • 5
  • A/C
  • Man.
Firefly
$31.55 / per day
Malaga Airport Car Rental
Intermediate
Volkswagen Tiguan or similar
Volkswagen Tiguan
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Firefly
$85.54 / per day
Malaga Airport Car Rental
Intermediate
Volkswagen Tiguan or similar
Volkswagen Tiguan
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Firefly
$86.80 / per day
The above prices are only approximate and were last updated at 23:17 on 2023-03-24. Prices may vary based on the booking dates, length of rental, and car class.

Malaga Airport (AGP), Malaga, Spain

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Driver's country of residence is United States of America (USA) and age is 30-65

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