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Centauro at Malaga Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The operator Juan R. was really friendly, service was amazing.
Pros: Used many times before so knew how they operate and knew what service I’d get.
Pros: No one or signs at arrival to suggest you had to walk to a place with loads of other buses to wait about 25 mins for the Centauro Courtesy Coach
Cons: No one or signs at arrival to suggest you had to walk to a place with loads of other buses to wait about 25 mins for the Centauro Courtesy Coach. Car high mileage and dirty
Pros: all good
Cons: nothing particularly- office a bit far from airport and slightly tricky to find when dropping off due to road-works
Pros: Good value for money, quick to pick and return
Cons: Over aggressive sales pitch to sell their complete insurance by the front desk bordering on scare mongering.
Pros: Good value for money
Cons: Car was dirty inside and outside. Lots of scratches, damage etc already and quite pushy to make you take out additional insurance even though I booked car hire insurance separately. Fuel wasn't full to full per the booking but was return the same as they give to you (80%).
Pros: They were terrible and have ripped me off. I have complained to your company and Centauro.
Cons: Not a lot
Cons: Got scared don't use
Pros: Always professional and can be trusted
Pros: Friendly, professional.
Cons: It's only a minor thing, there's a shuttle to their office, but it's not very clear where you can get on it.
Pros: They were really friendly and the car was perfect! We really loved it!!
Cons: We had to wait 30 minutes before we get picked up at the airport.
Pros: Friendly and efficient.
Pros: Quick pick up and drop off. Quick transfer to and from airport. Good price
Cons: Only thing was had to pay €60 to clean the car when returned. Fair enough as car was dirty (Sandy) inside but that should have been made clear on pick up and it wasn’t or I would have done it before hand.
Cons: I first was offered a car that was not the category ordered. I then realised 5 days into the rental that the tyres was beyond legal. it actually had chunks out of the rubber and no tread. When I called them the asked me to drive it back to the hire desk 100km from my house. They put my whole family in danger.
Pros: Good online booking system.
Cons: Hard sell of insurance. Left me uncomfortable and worried about my deposit. Even though I said no to the insurance I was told repeatedly that any scratch would impact my deposit.
Cons: Long waiting time for the shuttle bus at the airport.
Pros: Efficiency also had to extend the duration of rental and a was unsure how to do it online so went to the car rental building and was efficiently helped by Alvaro who was very good at his job
Cons: Time spent waiting to pick car up
Pros: The over all price for the basic rental and the shuttle service to/from the airport.
Cons: The customer representative whom I dealt with was EXTREMELY aggressive in “up selling” the additional insurance coverage. To the point of resorting to scare tactics on unsuspecting customers.
Pros: We got the car we asked for.
Cons: Very slow service picking up the car but we had been warned.
Pros: The dropping off was very easy, was probably because of the late flight though.
Cons: The service picking up, the lady was quite rude, we needed a baby seat and booster chair but no one could get us one so we had to go buy a booster and my mother ended holding the baby in the back the whole time which is not ideal. Seemed very stressful and under staffed. Would not use again due to this reason.
Pros: Value for money
Cons: Unacceptable time spent collecting the car. Depot really difficult to find when returning the car, sat nav couldn't find the location.
Pros: Great car, no queues
Cons: Requires extra time, because of its location
Pros: Very sweet and informative sales agent when picking up the car.
Cons: Long distance to walk to find bus, and also signs was really bad. So took a while before we found the bus. Bad outdoor light, so not easy to see scratches on car.
Pros: Attention to detail without pressure to take any optional extras
Cons: Time taken to collect and return car. Too many pick-ups at the same time and not enough staff
Pros: The agent we dealt with was very professional and helpful he explained everything perfectly
Cons: There was no hidden extras. Everything was discussed before we signed for the car
Pros: Great car and price
Pros: the car was clean and was very suitable for our needs
Cons: The desk clerk was rude and unhelpful, and ultimately i was charger for damage that I cannot ascertain when it happened? it certainly did not hit anything, it could have been there before i picked up the car.
Pros: Cost was low
Cons: The man at the end inspecting the car was trying to find a way to deduct money from our deposit, he pointed out some tiny scratches (which I didn't do!) and actually said the words "it is so difficult trying to get them to show up on my phone" he did everything he could to try and create some reason to deduct money from us, not good at all!!!
Pros: Good maps to take us to and on returning car
Cons: Only 2 agents available to check in cars on return. Only 1 man to point out additional scratches to on pick up
Pros: I didn’t - awful collection service, worst ever experienced
Cons: Slow, inefficient, no attention to customers waiting. Had to spend double the original cost of hire to upgrade to be able to use fast track queue and avoid similar delays when returning the vehicle. Will not be using Centauro in future.
Pros: They didn't force extra insurance onto us, although mentioned it. They were efficient and friendly. Good value too!
Pros: Brand new car, cheap rental
Cons: Took a long time to pick up and it was the middle of the night and quiet! Tried selling extra insurance that we already had.
Pros: Oil check, tyre pressure issues. No assistance with the car and how to use an automatic. Too quick to just upset insurance. Awful awful awful.
Cons: See above answer
Pros: Nothing really
Cons: I had to leave card details for any damage. I could only leave details from a VISA or Mastercard credit card, which I don't have. The only way I could keep my booking was to buy their own insurance which cost me an extra £120!
Pros: Service and patience
Pros: Clear instructions on pick up and good minibus service from airport.
Cons: The booking process was simple once at the counter, but the office appeared to operate a numbered ticketing system to service clients in turn. However, having spent two minutes registering for a ticket, one person walked straight up to the counted and was served. The ticketing system was totally ignored by the staff - annoying, and irritating after a three hour flight. Get rid of it.
Pros: Very friendly and not pushy trying to sell add ons
Pros: Spent long time in one to get a car but the counter lady was very good
Cons: The time waitmug wa not good, the fact I could not use my Amex which I reserved the car under and had to buy insurance under a different card, was not good. I still have not received my deposit back
Pros: Nice people in malaga.
Cons: The deposit issue on my card