Centauro at Malaga Airport

Pros: Good shuttle service from the airport. Helpful, friendly staff

Pros: Car was very nice

Cons: One way drop off was overpriced as was the charge for returning without full tank of gas

Pros: Very friendly and professional.

Cons: Discover cars, car insurance varies by what the providers offer or suggest you purchase. It just seems like you are getting squeezed to buy more coverage. More clarity is required between the providers and what Discover car offers when you reserve your vehicle.

Pros: Centauro is good but Discover cars poor. We needed to get proper phone no.s at each point

Pros: A new car provided and excellent service

Cons: Trying to locate pick up at Malaga airport.

Pros: The service rep was very helpful however…

Cons: We were told to bring the car back full but when we got in it was only at 70%. Had to call and clarify how car was to be returned. If we didn’t, we would have brought it back full - need to disclose this information at the front end. Customer should not have to call. Also, it must be a Spain thing because we got dinged for extra insurance again. This does not happen in Portugal.

Pros: Fast

Cons: Did not explain all perfectly. Overcharged me by 100E than the deal was

Pros: Excellent from start to finish

Pros: Pick up was ok delivery was a set up

Cons: Already said

Pros: Upgrade of the car rented, the car was almost new

Pros: Everything was super

Cons: No complains.

Pros: Easy transfer from airport to rental company, clean car, cheap price.

Cons: When I picked up the car, the guy at the reception tried for 10 minutes to sell me a full cover insurance while I told him that I had already a full cover insurance with Discovercars.

Pros: They are very efficient and friendly and have good cars

Cons: The service rep who arranges your car is mainly set on selling you their insurance cover . When you decline they become disinterested in you and rather rude

Pros: Reliable and approachable

Cons: We had to wait for the bus and did worry we were in the wrong place. Might be worth mentioning the bus is bright yellow and will be arriving every 30 mins or so.

Pros: Fast and pleasant service

Pros: Everything else

Cons: The reserved car was not available

Pros: Good quality car (Kia Ceed) and very economical

Cons: Nothing to say!

Pros: The operator Juan R. was really friendly, service was amazing.

Pros: Used many times before so knew how they operate and knew what service I’d get.

Pros: No one or signs at arrival to suggest you had to walk to a place with loads of other buses to wait about 25 mins for the Centauro Courtesy Coach

Cons: No one or signs at arrival to suggest you had to walk to a place with loads of other buses to wait about 25 mins for the Centauro Courtesy Coach. Car high mileage and dirty

Pros: all good

Cons: nothing particularly- office a bit far from airport and slightly tricky to find when dropping off due to road-works

Pros: Good value for money, quick to pick and return

Cons: Over aggressive sales pitch to sell their complete insurance by the front desk bordering on scare mongering.

Pros: Good value for money

Cons: Car was dirty inside and outside. Lots of scratches, damage etc already and quite pushy to make you take out additional insurance even though I booked car hire insurance separately. Fuel wasn't full to full per the booking but was return the same as they give to you (80%).

Pros: They were terrible and have ripped me off. I have complained to your company and Centauro.

Cons: Not a lot

Cons: Got scared don't use

Pros: Always professional and can be trusted

Cons: Nothing

Pros: Friendly, professional.

Cons: It's only a minor thing, there's a shuttle to their office, but it's not very clear where you can get on it.

Pros: They were really friendly and the car was perfect! We really loved it!!

Cons: We had to wait 30 minutes before we get picked up at the airport.

Pros: Friendly and efficient.

Pros: Quick pick up and drop off. Quick transfer to and from airport. Good price

Cons: Only thing was had to pay €60 to clean the car when returned. Fair enough as car was dirty (Sandy) inside but that should have been made clear on pick up and it wasn’t or I would have done it before hand.

Cons: I first was offered a car that was not the category ordered. I then realised 5 days into the rental that the tyres was beyond legal. it actually had chunks out of the rubber and no tread. When I called them the asked me to drive it back to the hire desk 100km from my house. They put my whole family in danger.

Pros: Good online booking system.

Cons: Hard sell of insurance. Left me uncomfortable and worried about my deposit. Even though I said no to the insurance I was told repeatedly that any scratch would impact my deposit.

Cons: Long waiting time for the shuttle bus at the airport.

Pros: Efficiency also had to extend the duration of rental and a was unsure how to do it online so went to the car rental building and was efficiently helped by Alvaro who was very good at his job

Cons: Time spent waiting to pick car up

Pros: The over all price for the basic rental and the shuttle service to/from the airport.

Cons: The customer representative whom I dealt with was EXTREMELY aggressive in “up selling” the additional insurance coverage. To the point of resorting to scare tactics on unsuspecting customers.

Pros: We got the car we asked for.

Cons: Very slow service picking up the car but we had been warned.

Pros: The dropping off was very easy, was probably because of the late flight though.

Cons: The service picking up, the lady was quite rude, we needed a baby seat and booster chair but no one could get us one so we had to go buy a booster and my mother ended holding the baby in the back the whole time which is not ideal. Seemed very stressful and under staffed. Would not use again due to this reason.

Pros: Value for money

Cons: Unacceptable time spent collecting the car. Depot really difficult to find when returning the car, sat nav couldn't find the location.

Pros: Great car, no queues

Cons: Requires extra time, because of its location

Pros: Very sweet and informative sales agent when picking up the car.

Cons: Long distance to walk to find bus, and also signs was really bad. So took a while before we found the bus. Bad outdoor light, so not easy to see scratches on car.

Pros: Attention to detail without pressure to take any optional extras

Cons: Time taken to collect and return car. Too many pick-ups at the same time and not enough staff

Pros: The agent we dealt with was very professional and helpful he explained everything perfectly

Cons: There was no hidden extras. Everything was discussed before we signed for the car

Pros: Great car and price

Pros: the car was clean and was very suitable for our needs

Cons: The desk clerk was rude and unhelpful, and ultimately i was charger for damage that I cannot ascertain when it happened? it certainly did not hit anything, it could have been there before i picked up the car.

Pros: Cost was low

Cons: The man at the end inspecting the car was trying to find a way to deduct money from our deposit, he pointed out some tiny scratches (which I didn't do!) and actually said the words "it is so difficult trying to get them to show up on my phone" he did everything he could to try and create some reason to deduct money from us, not good at all!!!

Pros: Good maps to take us to and on returning car

Cons: Only 2 agents available to check in cars on return. Only 1 man to point out additional scratches to on pick up

Pros: I didn’t - awful collection service, worst ever experienced

Cons: Slow, inefficient, no attention to customers waiting. Had to spend double the original cost of hire to upgrade to be able to use fast track queue and avoid similar delays when returning the vehicle. Will not be using Centauro in future.

Pros: They didn't force extra insurance onto us, although mentioned it. They were efficient and friendly. Good value too!

Pros: Brand new car, cheap rental

Cons: Took a long time to pick up and it was the middle of the night and quiet! Tried selling extra insurance that we already had.

Pros: Oil check, tyre pressure issues. No assistance with the car and how to use an automatic. Too quick to just upset insurance. Awful awful awful.

Cons: See above answer

Pros: Nothing really

Cons: I had to leave card details for any damage. I could only leave details from a VISA or Mastercard credit card, which I don't have. The only way I could keep my booking was to buy their own insurance which cost me an extra £120!

Pros: Service and patience

Pros: Clear instructions on pick up and good minibus service from airport.

Cons: The booking process was simple once at the counter, but the office appeared to operate a numbered ticketing system to service clients in turn. However, having spent two minutes registering for a ticket, one person walked straight up to the counted and was served. The ticketing system was totally ignored by the staff - annoying, and irritating after a three hour flight. Get rid of it.

Pros: Very friendly and not pushy trying to sell add ons

Pros: Spent long time in one to get a car but the counter lady was very good

Cons: The time waitmug wa not good, the fact I could not use my Amex which I reserved the car under and had to buy insurance under a different card, was not good. I still have not received my deposit back

Pros: Nice people in malaga.

Cons: The deposit issue on my card