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Surprice at Amman International Airport Queen Alia
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They were quick and everything went smoothly.
Pros: Communication was easy and they kept us well informed.
Cons: Everything was great. Just the car GPS didn’t work.
Pros: All was excelent
Pros: It was beat up! Which was fine….
Pros: Only the staff
Cons: No station at air port. Prices compare to the car condition
Pros: Customer service
Cons: Car was bad
Pros: The representative was very nice and helpful
Pros: They were very friendly and professional and tried their best to provide a great service
Cons: The car was not as expected, there was an issue with tires and they immediately came and fixed it but later the issue came again, i didnt call them back because it was in the end of my vacation, it seems that it needed a maintenance
Pros: The car broke down but appreciate that Ahmed helped to get someone over to try and fix it. In the end they swapped the car but to be honest they should never have given us such an old car
Cons: They gave me a car with over 100k km of mileage, that’s just way too old, no wonder it broke. Also Ahmed (the sales rep) said they will refund one day of the car rental for the car breaking down, but he never did it, even after promising over watsapp, my advice is spend a bit more money and go with a trusted rental company like thrifty or Europa car, it’s just not worth it. It’s not about the money, it’s the principle and peace of mind.