Car Rental – Search, Compare, and Save up to 70%!
Ace Rent a car at Amman International Airport Queen Alia
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The sunny I got was in a bad condition and doesn’t worth the money paid for it
Cons: The sunny I got was in a bad condition and doesn’t worth the money paid for it
Cons: They didn't give me the same model of my reservation, i booked a peugeot 308 (compact ) , they want give me Dacia sandero (economy ) as a similar model , at the final they gived me Hyundai accent in bad condition damaged, scratches everywhere
Pros: Everything was perfect very friendly representatives. They let and encouraged me to take pictures and film the car's condition for the scratches etc. Very pleasant experience, I can only recommend Ace Rent.
Cons: The only thing that may be understandable given the price of the car. The air conditioning smelled a bit.
Pros: Brahim is very professional and very helpful. The car was in perfect condition. Everything was perfect.
Cons: I wanted to reserve Peugeot 308 manual transition, fuel tank full to full and I got Nissan Sunny, old car, more than 90 thousands km, automatic transition, fuel tank 3 out of 8, with very bad tires, we had flat tire 2 times in 5 days. Representative was active on my arrival on Whatsup, but he went away while we were passing airport, we had to wait more than 30mins till then he came back for us, he kept us freezed in a meeting point.
Pros: Good service and a really nice car!
Pros: Greetings by the Agents
Cons: They booked 250 JD as a guarantee for violations and I should get it in full but for one week now I’m suffering to get them back
Pros: the worker attitude was perfect and honest
Pros: Price and cooperation
Cons: Time spent in pick up the car
Pros: Very friendly stuff. Car was even better than I expected. Good organized stuff. Car had even a navigation integrated.
Cons: Manual gear ordered, but thay had only automatic.
Cons: They gave us a bad car I asked them to make sure the car is in a good condition as i will be driving to deadsea and petra, the car given was nissan sunny, dented in many parts, brakes not working properly and AC heated up many times When we saw the car, we asked to change it but they said this is the only one they have They also made us pay for the parking as their office is not in the airport, hence they dont have a free parking
Pros: Will never puck meet snd greet service
Cons: There Credit card machine wont accept 5 different credit cards snd had to make special arrangement to pay the rental amount snd deposit by cash
Pros: Price, Friendly staff
Cons: Lack of pickup desk at the airport
Pros: The car break was not ok and I informed the agent to check that
Pros: Too bad
Cons: Nothing at all
Pros: thanks very much for supporting very nice people and gentile dealing
Cons: as i know the car what i receive not same category what i book
Cons: Came late, use my credit card to withdraw money without taking my ok and I lost 7 JOD extra!
Cons: I reached airport, car hire agent was not there, I had to call several times and he came after half an hour. Car was not with him .. he took me to his office in order to receive the car .. I took with me one and a half hour for the car receiving process.
Pros: Kindness and efficency of the people in charge of renting the car
Cons: Empty fuel tank at car delivery. It is then difficult to return the car with an empty fuel tank. No renting documents provided at car return
Pros: The price and the car
Cons: Pickup time was too long, and no one to take the car during the dropping off
Cons: Discover Car Hire insurance covered and included in the deal was not recognized or covered by ACE. They want to fool the customer to be forced to buy their insurance.
Pros: Nothing ,maybe the price and it's because the global broker
Cons: Lies when dealing with me,giving commetment then quitting it,not accepting the fact that I did under payment
Pros: Price was exactly what I booked online - no hidden charges!
Cons: The agency needed a reminder to pick me up at the airport in Amman (since their desk is not in arrivals terminal but outside the airport). Only had to wait 15 minutes or so, though, so not a huge deal. Car could have been cleaner, but mechanically it was great!
Pros: The agents at ACE where on time and very profesional. Good service!
Pros: Very good service and their partners and reliable. Search is very easy and comprehensive and least prices guaranteed.
Pros: very very bad company
Cons: very very bad company
Pros: Excellent and quick service by Ace Rent a Car representative. I highly recommend them.
Pros: Value for money and helpful staff.
Cons: Little old cars.