Ace Rent a car at Amman International Airport Queen Alia

Pros: Very welcoming team, and fast service. Definitely will use the same car rental shop once back again. Special thanks to Ibrahim and Rasheed for their great service and dedication.

Cons: Non

Pros: Quick process

Cons: The car needs maintenance

Cons: No clear communication about insurance / I had to pay 250 YOD to cover repair not knowing if Discover will refund

Pros: Muhammad was the only positive thing! Banger with high mileage and faulty breaks. It was replaced with MG that was new but had service lights on. Imagine driving a car with 2 babies under 2 where the car can break down anytime in Amman!!

Cons: See above

Cons: the agent asked me to sign a blank cheque to secure their right to claim any damages which i found rather strange and illegal.

Pros: Fast and efficient

Cons: Car was overall good, but some small defects (trunk defective, usb didn’t work)

Pros: The stuff they are very kind and helpful

Cons: The car doesn’t have cold AC

Pros: Good value for money

Cons: No clear details about meet and greet point, had to have 3 calls to finally get picked up and lost a lot of time with this process. I still do not have the 330 euro security value released!

Cons: The car was far below expectations, non-functional shock absorbers. I opted for the full to full policy, but the first car offered was with an almost empty tank and although there was a gas station in the immediate vicinity, the employee claimed that he did not have money to fill up. After insistence, he changed the car to one with only a half full tank. Even though I paid 200 Eur for full-body insurance, in order to benefit from zero damage I had to bring a police report.Luckily that wasn't the

Pros: Very friendly stuff, quick pick up at the airport, very good organized.

Cons: Everything was well, I have nothing to complain. Maybe they can change the policy to full tank instead of approximately the same level of fuel in the tank.

Pros: Nice office personnel.

Cons: The car felt old.

Pros: Cars with better condition

Pros: The sunny I got was in a bad condition and doesn’t worth the money paid for it

Cons: The sunny I got was in a bad condition and doesn’t worth the money paid for it

Cons: They didn't give me the same model of my reservation, i booked a peugeot 308 (compact ) , they want give me Dacia sandero (economy ) as a similar model , at the final they gived me Hyundai accent in bad condition damaged, scratches everywhere

Pros: Everything was perfect very friendly representatives. They let and encouraged me to take pictures and film the car's condition for the scratches etc. Very pleasant experience, I can only recommend Ace Rent.

Cons: The only thing that may be understandable given the price of the car. The air conditioning smelled a bit.

Pros: Brahim is very professional and very helpful. The car was in perfect condition. Everything was perfect.

Cons: Nothing

Cons: I wanted to reserve Peugeot 308 manual transition, fuel tank full to full and I got Nissan Sunny, old car, more than 90 thousands km, automatic transition, fuel tank 3 out of 8, with very bad tires, we had flat tire 2 times in 5 days. Representative was active on my arrival on Whatsup, but he went away while we were passing airport, we had to wait more than 30mins till then he came back for us, he kept us freezed in a meeting point.

Pros: Good service and a really nice car!

Pros: Greetings by the Agents

Cons: They booked 250 JD as a guarantee for violations and I should get it in full but for one week now I’m suffering to get them back

Pros: the worker attitude was perfect and honest

Cons: nothing

Pros: Price and cooperation

Cons: Time spent in pick up the car

Pros: Very friendly stuff. Car was even better than I expected. Good organized stuff. Car had even a navigation integrated.

Cons: Manual gear ordered, but thay had only automatic.

Cons: They gave us a bad car I asked them to make sure the car is in a good condition as i will be driving to deadsea and petra, the car given was nissan sunny, dented in many parts, brakes not working properly and AC heated up many times When we saw the car, we asked to change it but they said this is the only one they have They also made us pay for the parking as their office is not in the airport, hence they dont have a free parking

Pros: Will never puck meet snd greet service

Cons: There Credit card machine wont accept 5 different credit cards snd had to make special arrangement to pay the rental amount snd deposit by cash

Pros: Price, Friendly staff

Cons: Lack of pickup desk at the airport

Pros: The car break was not ok and I informed the agent to check that

Pros: Too bad

Cons: Nothing at all

Pros: thanks very much for supporting very nice people and gentile dealing

Cons: as i know the car what i receive not same category what i book

Pros: None

Cons: Came late, use my credit card to withdraw money without taking my ok and I lost 7 JOD extra!

Cons: I reached airport, car hire agent was not there, I had to call several times and he came after half an hour. Car was not with him .. he took me to his office in order to receive the car .. I took with me one and a half hour for the car receiving process.

Pros: Kindness and efficency of the people in charge of renting the car

Cons: Empty fuel tank at car delivery. It is then difficult to return the car with an empty fuel tank. No renting documents provided at car return

Pros: The price and the car

Cons: Pickup time was too long, and no one to take the car during the dropping off

Cons: Discover Car Hire insurance covered and included in the deal was not recognized or covered by ACE. They want to fool the customer to be forced to buy their insurance.

Pros: Nothing ,maybe the price and it's because the global broker

Cons: Lies when dealing with me,giving commetment then quitting it,not accepting the fact that I did under payment

Pros: Price was exactly what I booked online - no hidden charges!

Cons: The agency needed a reminder to pick me up at the airport in Amman (since their desk is not in arrivals terminal but outside the airport). Only had to wait 15 minutes or so, though, so not a huge deal. Car could have been cleaner, but mechanically it was great!

Pros: The agents at ACE where on time and very profesional. Good service!

Pros: Very good service and their partners and reliable. Search is very easy and comprehensive and least prices guaranteed.

Cons: Nothing

Pros: very very bad company

Cons: very very bad company

Pros: Excellent and quick service by Ace Rent a Car representative. I highly recommend them.

Pros: Value for money and helpful staff.

Cons: Little old cars.