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Autounion at Amman International Airport Queen Alia
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Pick up Arrived late to airport. I received the car almost no gas full of accident not clean in bad shape. And agent didn’t highlight the accident in the paper properly.
Pros: Very bad and old car. The service was also bad and when I returned the car, my small kids were with me and some bags, then they forced me to drop my kids alone to the airport and come back to pick up their driver to take the car. That delayed our flight
Cons: Nothing
Pros: friendly staff at picking up
Cons: Tires were completely worn and smooth. The car wasn't.' clean. A lot of time spent in dropping off the car without any explanation
Pros: Kindly employee.
Cons: I will not recommend any one to deal with this rental office if they cheat with customers especially in insurance, because they gave me a car with expired license and expired insurance :-( which may face a big trouble with police if they catch me or if we have accident.
Pros: Nothing.
Cons: It was shocking. I wasn’t needed and greeted. There was no shuttle bus service instead a petrol pump employee where the company is based came in the car to pick me up, drove me a few kilometres to an office then I had to pick my parents up myself since there was no space for them in the first trip. Dropping the car off was a horrendous experience, the owner asked if I’d collected the car from this branch. It was hilarious he didn’t have a checklist. The whole experience was terrible.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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