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GreenMotion at Amman International Airport Queen Alia
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: They hold your deposit longer than they announce.
Pros: The agent who dropped us off was extremely nice and helpful. He made the whole process easy for us and quick making sure to give us a worry free send off to the airport. Unfortunately, the back seat of the car got dirty because of the kids and the agent didn't make a big deal about it. He said he will send us the cost of cleaning later so we didn't have to wait.
Cons: Pick up from the airport was a hassle. We had to wait a very long time until the agent came to pick us up especially that we had an early morning flight and the kids were tired and fussy. Otherwise, no other complaints.
Pros: Have good cars, qualified and feindly staff.
Pros: You need to make sure that the given car should be as rated. Not way bellow expectations.
Cons: First car was not the one I expected to be. The replacement was ok. No compensation received due to gas ⛽️ differences worth more than 20 JOD even though I massaged them about it. No comment received from them 😏
Pros: The customer service
Pros: Really hassle free and really good service
Pros: Easy to use the website for booking and the prices comparing with other coopetitors.
Cons: More details about the car condition and the year model should be clearly mentioned.
Pros: Great experience from the employee with very helpful attitude
Cons: The car was nice but it was struggling a bit in the uphills
Pros: Like easy of servicing Car was a promotion with too many miles on it.
Cons: The car gave couple of overheating indications and these indications went away. I thought there is some thing wrong with the heat gage. On some drives the car was not running smoothly with loss of power moments. The car has more than 200k miles on it and it was given as a promotion.
Cons: Charged for car rental deposit even though we couldn't use the car due to factors beyond our control.
Pros: Customer-oriented and courtesy of the representative in Amman
Cons: car windshield scratched right headlight is not correctly registered and as a result no clear vision in night driving left headlight plastic oxidizes by sun exposure since UV light discoloration short circuit when using directional light and brake (directional light starts to flash quicker)
Pros: New car.
Cons: Desk that works 24/7 was closed, called agent three times. More than 1 hour spent to pick up/drop off a car. Empty fuel tank.
Pros: Customer service was very efficient
Cons: The car was used and ruined but still working
Pros: Cheaper than other products and still a good car
Cons: Car pickup/dropoff is not at the airport and requires some coordination
Pros: People are very friendly, service was good.
Pros: The person who picked up the car upon completion was a great person.
Cons: Different car, different specifications, there is no credibility. He asked me for extra money for no reason. When I asked for the reservation that I made, he tried to give me an old and ugly car. He wasted 3 hours of my time to give me the car. He asked me for 1050 dollars in reserve money and now I am waiting for the money to return to my account.
Pros: Friendly service
Cons: Given the steepness of hills in Jordan cars prov9ded need greater power. We had issues goingbup many steep hills car was just 1L
Pros: The car stopped completely after 5 days, called the company for repairs.
Cons: Experience was very very bad
Pros: internet connection into the car
Cons: no interaction with the first agent and second agent about car status
Cons: smoking smell inside the car
Cons: Green motion rental car didnt wait in the airport hall. I had to phone them and wait for them to come (1hour ). The Tank level was not full. I had to bring back the car with 1/4. when i brought back the car , they did not want to take back the car because it was dirty. I now have to wait 1 Week to get my deposit back, because they wanted to check for damages after cleaning.
Pros: - Agent was really nice, able to do small talk and provide necessary information
Cons: - Had to call to be picked up from the airport to their office, to finish the rental - Car was handed is almost empty fuel tank - Car had problems to the direction system
Pros: The staff were very helpful and friendly
Pros: good communication, we have been picked up fast, car was OK.
Cons: it was supposed to be Full to Full but we received it with empty tank.
Pros: Outstandingly friendly, helpful and focused staff
Cons: At the airport, we had to wait about 30 min and requesting help from more locals before the initial contact
Pros: I had a issue with my first car. I contacted them and they immediately sorted me out a new car. No hassles
Cons: It's not actually at the airport but it's not far either.
Pros: They handled the agreement professionally and helped me in moving my luggage to the car
Cons: The did not meet me at my arrival, I spent an hour calling one number, later the said I have been calling Discover number. Later as I reached them they reacted immediately..
Pros: They are cheaters .
Cons: They charge me for damage, been in the car before I toke it , and I have approve.
Pros: The service was efficient and rapid, we had very good impression how easy was to dropping off the car and to accompany us to the airport.
Cons: It was a quite old car with some problem to open the right door
Cons: They did not attend the call and they did not reply to WhatsApp despite reading it So i searched the google for another contact number then i wait for 30 minutes until there representative came and the filling of a papers started again despite i did online check in but also they said we did not receive the papers !!!!
Pros: I didn’t got the car at all I just paid the money And there was no car I did call the agency he was so aggressive he Said there is no car for you
Cons: You just steal my money
Pros: Customer service was very good. They are flexible at dropping the car.
Cons: The car was so dirty and smelled bad. Also the car had some issue and when i wanted to replace it, they offered a lower grade car. I kept mine though. However, the value of money was worth it.
Cons: Brakes didn't work properly and we had to find Green motion office, go there and wait 2 hours for fixxing. It all spend almost six hours what we had to spend in Amman. I'd suppose for similar case someone from Green motion come to my hotel and change the car. The car has over 250k km and was in really bad condition. Green motion never again.
Pros: Great service and great staff
Pros: Amazing service
Pros: the drop off was good and quick
Cons: no one was waiting for me at the airport. I had to borrow a phone to call the agent which is very embarrassing. - car was not clean. - car had mechanical problems in the break and the office did not have anther ready car of the same siz. I was offered another one that is very small and dirty.
Pros: Unfortunately we did not have a good experience
Cons: DO NOT HIRE GREENMOTION IN AMMAN. Not clear that the car agency was not in the airport, other companies had the cars in the airport which is way more convenient. The representatives were not waiting for us, we had to call them (not all tourists buy a sim card) The car had no A/C, we realized about that once we filled the car with gasoline (it was empty). They changed the car (again tank empty) but did not have money to reimburse the gasoline. The second car we hired had no spear tire.
Pros: staff are vey friendly
Cons: the cars are in very bad conditions, I refused the first one but the second one was the same, the body of the car is very much scratched from all sides, the tires are worn-out and not safe for driving, the car has bad smell inside. also, they charged me 26 ERU extra than my booking amount !
Pros: Price Car size
Cons: Car age
Cons: The car was really bad condition, dirty, stinky an old. Tyres were had been damaged and all the trip (6 days) i had to put pressure.
Pros: It was much cheaper than its competitors
Cons: The car was quite damaged but perfectly drivable.
Pros: The rental company representatives showed utmost effort to provide great service
Pros: Staff was friendly
Cons: They were late to pick me up and the car had a front tire so worn that it was skidding during braking , really dangerous , The car car old and dirty.
Pros: They gave me a really old car . This car had 125,000 miles , it was lower class than what I paid for , The car’s AC , usb, 1 headlights didn’t work . One of the tires were crooked . The car had very little power it was almost unsafe to drive .
Cons: Green motion team wasn’t there when I went to drop off the car . They had gone to gym . Had to call owner , we had to wait almost 30 min . When I returned the car .. it had to be empty . Because I got it empty . Which was ridiculous as how can one return an empty car ?
Pros: The people were nice
Pros: Nothing at all. I will never use them again in future
Cons: No one showed up to give me car. I called and a representative came after 30 minutes and took me to their office which was 10 minutes away. After that I was waiting for 30 minutes to give me a contract to sign which belong to a different person. When I complained about it, the representative got surprised and after checking he informed me that my booking was cancelled by someone !!!! Anyway, I got the car after waiting for more than an hour. The car had many problems.
Pros: First I am supposed to pick up the car at the airport,that didn’t happen, asked hertz agent they said their office is out of the airport, someone will be holding a sign with my name , went back and checked and no one was there , so had to call a family member in Amman which is 35 miles away to pick me up , after pricing a taxi for 50 JD , and when I had access to a phone I called them and they said they had some one waiting for me at the airport and that is a lie , they offered me to go back to
Cons: The airport 35 miles away at 2:30 am after a long trip, I said no and demanded that the car to be delivered they said I will have it by 10 am they didn’t show up until 1:30, asked him to take 1 day out of the charges he refused, and on the way back I called them they said somebody will be at the office at midnight went there and nobody was there called them and they said the will send some one , waited 15 minutes and the agent next door said they called him to take me to the airport and take t
Pros: The agent was very helpful and friendly
Pros: Is very good
Cons: Nice service
Pros: The staff very helpful and polite