RightCars at Amman International Airport Queen Alia

Pros: Very bad handling, agent not provided the car specified or similar and downgraded the car. And left us in the street with no option but to reject the car and hunt for alternatives. Not provided a refund or even partial. Customer support is useless.

Cons: 30 days retention policy on credit card

Pros: It was a simple process of picking up the car and dropping it off.

Cons: Outstanding refund.

Cons: I picked up my rental car, and I was surprised that the rental company forced me to purchase additional insurance, even though my booking was already confirmed through DiscoverCars and the voucher did not state that this insurance was mandatory. I was not informed about this requirement before arrival. Please assist me in reviewing this charge and advise on the next steps for reimbursement or resolution. I can provide receipts and any documents needed.

Pros: خدمة سريعة وسيارات نضيفة طاقم العمل ودودين حقا لم اواجه اي مشاكل قاموا بإحتجاز مبلغ التأمين ورده عند ارجاع السيارة ويقومون بتسليمك السيارة بخزان وقود ممتلأ وهذا شيئ رائع اوصي به بالتأكيد وبشدة

Pros: Extremely remote location: Very far from the airport, situated in a remote and seemingly unsafe area. The atmosphere felt "scary." Poor customer service: The staff provided bad service and lacked professionalism. Difficult terms: The rental terms and conditions were complicated, difficult, and unusual. Payment system failure: Their bank card machines did not work, causing significant logistical and payment problems. Strong non-recommendation: Due to all these issues, the company is highly di

Cons: Extremely remote location: Very far from the airport, situated in a remote and seemingly unsafe area. The atmosphere felt "scary." Poor customer service: The staff provided bad service and lacked professionalism. Difficult terms: The rental terms and conditions were complicated, difficult, and unusual. Payment system failure: Their bank card machines did not work, causing significant logistical and payment problems. Strong non-recommendation: Due to all these issues, the company is highly di

Pros: Very fast and cheap

Cons: Nothing

Pros: Frein défectueux voiture dangereuse

Cons: Assurance full obligation de 180 usd pour pouvoir récupéré la location

Pros: Timely response.

Cons: Forced to buy insurance from them. They explicitly said that they wont provide the invoices in case of damage for the third party insurance. Which is illegal and absurd.

Pros: Agent was very nice and helpful.

Cons: Car needed more pick up speed (stronger engine), but for that we would need to pay more. Insurance doubles cost of renting car and doesn’t cover tires, scratches or windshields

Pros: I lost my booking and was not refunded.

Pros: Its very expensive

Cons: Its very expensive

Pros: they are moe helpful than discover cars

Pros: Cheep, fast, good Car

Cons: They guy wanted selling me again a full packet of Insurance, even if I bucked already. That’s cheating and not nice! He said I will have big problems when I have a accident. That’s all lies. On the homepage they warned from double Insurances and that the guy will sell me one package. And so happened! He said for 300 JD! This bullshit has to be stopped, that’s cheating!

Pros: The office location was handy. The staff were friendly and helpful. The car was clean and in good condition.

Cons: I expected a bigger car based on the original ad decription.

Pros: Competitive Price.

Cons: Unacceptable terms upon receipt that I have not found anywhere else, as they asked me to sign a consent to a fine of $200 in the event of any traffic accident even if another car was the cause, in addition to a fine of $50 for each traffic violation in addition to the value of the violation.

Pros: Friendly staff, and good price

Cons: There was no problem with the service

Pros: Everything, great people good service. Friendly.

Cons: I liked everything, I was afraid at the first but when I was dealing with them, they are amazing people.

Cons: they insisted to sell me the full coverage insurance for 75$ and the car rental was 35$ they said you pay for insurance or cancel the reservation

Pros: Very bed

Cons: Very bed

Pros: Best cars rental service given and I will refer to my country frds

Pros: Friendly staff, swift operation

Cons: They had to write our credit card details on to a piece of paper just incase we damaged the car, this doesn't seem secure but I guess time will tell

Pros: Everything went smoothly

Pros: They were good overall

Cons: I did not get the car i have reserved. I have got small car instead if medium size one.

Pros: very easy to deal with,

Cons: men with honor

Pros: Theassistance

Pros: The Right-Cars Team delayed reaching us for about 15 minutes but it was my fault as i didn't inform them of my flight details. They are friendly and invited us for hot drinks and got a Free HotSpot WiFi Device 4G which we used it to connect it with the Car Apple Play. We enjoyed using it and kept us using the internet online 24 hours on multiple devices. The most important the Apple Car Play was an excellent idea as we used the Google Maps which helped us navigate the tourist places and reach it

Pros: The worst experience ever

Cons: The condition of the car was very bad not sate at all

Pros: Good condition didn't face any issue

Pros: Good communication and ease of pick up

Pros: Nothing

Cons: The company scammed me and three weeks later it charged me for damage that didn't exist. Without my authorization, they took money from my bank account

Pros: excellent ..... car new , clean , supportive team .

Cons: excellent ..... car new , clean , supportive team .

Pros: They are very bad if you take fine they charge you 100$ and if you back car not clean they charge you 50$ they not allowed smoking or eating inside car also 2000$ nooooooo like

Pros: Nothing

Cons: They picked me from airport I was expecting to take a good condition car but unexpected vehicle given to me, very old, brake was not good mechanically very miserable AC was not good at all. They pressure me to take it and said that the contract allows them to give similar vehicle which was the one they offered me. Overall it was a very bad experience which I'll never repeat or try your application once again.Plus I've paid the insurance twice as they didn't accept the insurance offered by you.

Pros: Descent service.

Cons: The deposit is very high.

Pros: Attention, good recommendations on routes, friendly. Happy to replace the first vehicle

Cons: First vehicle was in really poor condition. Very old, almos 200.000 km, burn holes on seats, 12v plug not working, engine service light on. The first vehicle shouldn't be rented out anymore. Also, booked a Mazda 3 and received a Cobalt, latter replaced by a Nissan sunny (both inferior models compared to the one booked) The vehicle was replaced by a newer one in better conditions, although still far from new

Pros: Didnt get the car, please refund

Cons: Didnt get the car, please refund

Pros: Easy yo get him of you have a problem

Cons: Insurance very expensive

Pros: Fast and easy

Cons: Low power car

Cons: 1- they ask for a deposit of 2,000$, i been renting cars over the last 10 years and no one asking for a deposit more than 300-400 $ 2- they mention that in case of any ticket or violation (e.g speed or any police ticket) they will charge 50$ on top of the violation value, WHY?

Pros: Very bad service

Cons: I hope this message finds you well. I am writing to express my deep dissatisfaction with my recent experience with your car rental services. I believe it is crucial to bring to your attention the issues I encountered in the hope that they can be addressed and possibly improved for future customers. During my rental period, I unfortunately committed a traffic violation with a fine amounting to 20 Dinars. To my surprise, I was charged a total of 55 Dinars, which included not only the fine but als

Pros: Good communication, punctual, car was in good condition

Cons: Nothing

Pros: New car

Cons: Nothing

Cons: I had ordered a Citreon C4 or similar, I forget the exact model I received but it was similar to a Nissan Sunny. It wasn't in very good condition, interior parts had been replaced along with all 4 wheels missing hub caps. We didn't feel very safe driving in the south of the country. Collection was not smooth, we had to wait in arrivals for some time before getting WhatsApp instructions on where to meet the company representative. The actual company we collected from was not RightCars.

Pros: The free coffee

Cons: Everything, they give me brand new car too

Pros: Picking up from airport and communicating before picking and drop off the car

Cons: Car was not washed, not filled with fuel and long time to get the car

Pros: Very good

Cons: Nothing

Pros: Excellent, I booked it online half an hour before and got it immediately.

Cons: Very high deposit. The agent offer their own insurance with zero deposit and it was told after I paid the extra coverage insurance through RightCars/Discovery cars.

Pros: Car was in good conditions.

Cons: I didn’t like the choice between a very high deposit and a quite high insurance. Neither option was clearly mentioned at time of reservation.

Pros: very unsatisfied

Cons: they are laying on me

Cons: I feel not they are sincere with customer Car condition is just acceptable for drive

Pros: The fast collection and the new car

Cons: The very helpful and friendly and i want to say thank you for the free cup of coffee

Pros: The price as well as the ease of booking, picking & dropping the car off.

Cons: Alternative options for those not holding a credit card.

Pros: It was as I wish, our trip went well, the vehicle was new and as we expected

Cons: Fast and clear

Pros: I recommend them always

Cons: New Car and free cup of coffee

Pros: fast communication we received better car, than we ordered

Pros: New car and fast collection and return

Cons: New car and fast collection and return

Pros: Fast and new car

Cons: Great experience and will do it again

Pros: That they are will trusted company

Cons: Its fast

Pros: Return of the car was flawless.

Pros: The staff was great.

Cons: I didn't receive the car I had selected; everything about it was in poor condition. Unfortunately, I couldn't exchange it because the rental provider didn't have any other options in the same category. They also declined to upgrade me to a higher category but offered a downgrade, which I turned down.

Pros: Good price, nice car rental staff, very hospitable

Cons: Third party insurance not included, so no point even renting then

Pros: The car provided was a sedan instead of harchback, but had very less power and was unstable on highways at speed above 80kmph and was poor in performance in terrains

Cons: No support in case of refundable deposit

Pros: An old and dilapidated car. I attached the receipt paper so you can know how many dings and scratches it has. 2018 model, and when I discussed it with them, they told us that these are recommendations of the Wright company.

Cons: I was pressured to say that for any traffic violation, I would pay them $50 in addition to the amount of the violation, and because the car was old and dilapidated, I paid. Also, the brakes were unsafe.

Pros: Honest and efficient service. They gave me an upgrade on the car I ordered because of my baby. They also found something I had lost and assisted with the courier to get it back to me. The was great too.

Cons: The only thing was we had a problem with the straps of the car seat for the baby which we only discovered after we had left Amman. Should have checked beforehand but wasn't a major issue

Pros: Very bad experience

Cons: They are changing the time which you are choose it to cancel it for not show and take the money

Pros: Price

Cons: The agent could not accept my credit card, because a problem of his POS

Pros: Car Not Received this is a SCAM

Cons: Car Not Received this is a SCAM

Pros: Very bad service, they replaced the car 4 times due to me mechanical issues

Cons: No one from Rightcars, another rental company met you there, and if you say anything, they immediately tell you we are from other car rental agency and can not help, they keep saying that this what we have for Right Cars customers.

Cons: The deposit Is too much High and It Is released not before 21 days After the car return

Pros: Very good service: good communication via WhatsApp before arrival, efficient pickup at the airport and professional staff

Cons: The car was too basic: the radio was not working at all, there wasn’t even a USB plug to charge the phone.

Pros: the man who take me to the airport was kind the man who send me to the airport after was also kind

Cons: the car was not a rental car beacause. bad car.

Pros: Open 24/7

Cons: Didn't accept AMEX at the office when told they did online

Pros: Everything was smooth and easy. Quick, responsive, on time, nice and friendly.

Cons: The guy at the pick up procedure seemed a bit grumpy, but might just had a bad day...

Pros: People were friendly

Cons: The car was not in 100% condition

Pros: Friendly staff

Cons: Older car

Pros: Most workers are helpful and nice

Cons: Fake car types are provided.

Pros: They are not honest

Pros: The staff was very kind.

Cons: The quality of car was terrible inside and also outside.

Pros: older car, means nobody looked for any single small scratch (which happens in Jordan often without your fault)

Cons: pick up lasted too long

Pros: Good communication via WhatsApp. The transaction was easy at pick up and drop off.

Cons: The car was not the cleanest and had cigarette holes in some seats. But overall was OK we didn't need a fancy car.

Pros: I rejected to take the car, and I need to refund my money, the car was 2016 model (I never faced that in my life 5 years old car in an airport + high mileage + not clean chairs.

Pros: The Car was clean, new, friendly and full tank

Cons: The pick up procedure is too long, they come to pick you up only when you are outside the airport, I waited their representative 30 minutes, and then we went to their office to finalise the contract and it took another 20 minutes!!

Pros: good prices,

Cons: web site is not friendly for user.

Pros: Sorry to say that. Worst experience

Cons: Not recommended at all and the renting car company monticarlo renting car Amman with my experience was very disappointed