Christchurch Airport (CHC), Christchurch, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Snap at Christchurch Airport

170 Orchard Road, Harewood, Christchurch 8051
0064 0 800 288 699 / 0064 92 752 438
Pick-up instructions
When you are ready for collection from Christchurch Airport please order your shuttle at www.snaprentals.co.nz/pickup Or TXT: Christchurch and your name to 4989 eg, Christchurch Joe Bloggs Or Phone: Please phone us 0800 288 699 and we will arrange a time to come and collect you. Exit Door 2 from Domestic Terminal. Our shuttle will collect you from here and take you back to the Snap Rentals depot located at 170 Orchard Road, Harewood, Christchurch. Please note that our transfer service operates between the hours of 8:00am and 5:30pm, Monday to Sunday. After Hours Pick Up Information (5:31pm - 7:59am): If you are collecting your Snap Rentals vehicle after our business hours of between 8:00am and 5:30pm - you will need to contact our After Hours Pick Up team. All After Hours Pick Ups must be prearranged and are NZ $50.00 (including airport transfer). If you do not have an After Hours Pick Up listed on your confirmation please contact us and we can add this to your booking. Once prearranged, when you arrive in Christchurch you will need to contact Airpark Canterbury on 0800 24 77 27. We will charge the full amount due for the rental on the working day before your rental begins - using the credit card you have supplied when booking. To ensure your vehicle will be waiting for you at our after hours service, please ensure there are adequate funds on this credit card.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Suzuki Swift
July 14, 2024

Pros: Everything about this rental was first rate.

Australia
Mitsubishi ASX
July 11, 2024

Pros: Quick and efficient.

Cons: Car smaller than the one stated, no options available

New Zealand
Toyota Corolla
June 28, 2024

Pros: Pathetic service they again and again put me down and showed me problems of taking rental from 3rd party like discover and kept nudging me to cancel that and take a fresh booking directly from Snap

New Zealand
Toyota Corolla
June 24, 2024

Pros: It was quick and easy and the car was clean, pretty new, no smell and nice performance as well.

Australia
Mitsubishi Outlander
June 22, 2024

Pros: Get a better car than I expected. The quote given by Discover cars is cheaper than book direct from SNAP. Free shuttle bus to airport terminal.

Australia
Suzuki Swift
June 3, 2024

Pros: Car condition was fantastic

New Zealand
Toyota Vitz
May 26, 2024

Pros: Good car and operated very well

Cons: We were very satisfied

India
Mitsubishi Outlander
May 19, 2024

Pros: very prompt response

Cons: cost

Singapore
Mitsubishi Outlander
May 18, 2024

Pros: Front desk was helpful, collection and returning was smooth.

Cons: The tyre of the vehicle was totally worn off, feels car sliding during tight corners on wet road. Very dangerous for this kind of condition, I'm surprised this could pass authority inspection.

India
Mitsubishi ASX
May 13, 2024

Pros: Fast, reliable and Cost effective.

Israel
Mitsubishi ASX
April 30, 2024

Pros: Good car.

Cons: Didnt accept our international licenses, despite major companies like hertz and thrifty who did, during the American period.

New Zealand
Toyota Corolla
April 23, 2024

Pros: Very efficient.

Cons: I found the insurance policy a little confusing at first and had to read it several times.

Singapore
Toyota Corolla
April 20, 2024

Pros: Fuss free and very smooth car rental process

Singapore
Toyota Vitz
April 17, 2024

Pros: Quick pick-up and drop-off.

Cons: The location was not located in aiport terminal and needed a shuttle to the loocation which was a little time consuming.

Malaysia
Toyota Corolla STW
April 17, 2024

Pros: It's a 7 year old car, few scratches and dented. But quite fuel efficient and powerful. We bought the full coverage insurance from Snap so when there is windscreen cracked they just proceed to claim the insurance without questioning much so I can catch up my flight on time.

Cons: Probably should upgrade our car to newer car since we rented it for 21 days. Just more on value add or customers appreciation.

United States of America (USA)
Mitsubishi ASX
April 14, 2024

Pros: They have a shuttle service that picked us up from the airport. It was quick and easy to get the vehicle and be on our way to our travel destinations

Cons: Some of the responsibilities of driving the car such as oil replacements or a cracked windscreen can fall onto the renter if it happens during their rental period.

Australia
Toyota Camry
April 2, 2024

Pros: Overall great experience and reasonable price for the car. Got a lot of mileage out of the Hybrid.

Cons: Nothing wrong with the car, couple of dents and scrapes but to be expected. No issue personally with this.

Taiwan
Toyota Vitz
April 1, 2024

Pros: Drop off is fast, pick up service from airport is good and fast

Cons: We were told they do not have hybrid car for us when we picked up the car, and they tried to say they upgraded the car for us but to a petrol car which for us is not an upgrade, ended up we waited another 1 and half hour to pick up the car which is hybrid. The car plate also making lots of sounds when driving, making the driving experience not peaceful

New Zealand
Toyota Hiace
March 29, 2024

Pros: Snap had a great shuttle service from the airport and were easy to deal with. As they were very busy we asked to take the car without having the outside cleaned. This saved time.

Cons: As stated above, buy your insurance from the rental company so you don't have to still leave a bond. Third party booking can complicate matters insurance wise.

New Zealand
Toyota Yaris
March 29, 2024

Pros: Fast and efficient. Well prepared so there were no delays with paperwork. Really close to the airport which makes quick pickup and drop off.

United States of America (USA)
Mitsubishi ASX
March 23, 2024

Pros: Staff was professional

Cons: NA

United States of America (USA)
Mitsubishi ASX
March 18, 2024

Pros: The representatives were friendly and easy to deal with. The car was great.

Cons: When dropping off the car, It was a little confusing about where the car return was, And that I needed to go inside to finish up.

Canada
Toyota Corolla
March 8, 2024

Pros: Great pricing, good car.

Cons: Christchurch location hours not good for customers (closes 5:30). Very bad and confusing instructions for out of hours pickup. Wrong location for pickup in the notes.

Australia
Toyota Corolla
March 4, 2024

Pros: I had the written instructions on how to pick up the car, as we were after hours. But the phone number that was written down was not working so we had no idea what to do as there was no alternative written down for us, we spent a lot of time at the airport trying this number and trying to Google how to get a hold of them. Eventually a driver for a hotel shuttle asked if we were OK and directed us to a phone at which he rang the shuttle for us so I could speak to them, by this time it was very la

Cons: The after hours communication

Australia
Toyota Vitz
March 4, 2024

Pros: Friendly & efficient. Car wasn't latest model but absolutely fine for our needs, a hybrid so very economical.

United Kingdom
Toyota Corolla
March 3, 2024

Pros: Friendly and easy to use

Cons: Nothing really

United States of America (USA)
Toyota Corolla
February 26, 2024

Pros: Staff friendliness.

Australia
Toyota Corolla
February 23, 2024

Pros: Excellent customer service

Cons: The car was not in the best condition. Have to take extra precautions taking video and photos. Was worried that might not get my deposit back.

United States of America (USA)
Toyota Corolla
January 29, 2024

Pros: They were quick, efficient, friendly, and the car was clean and in perfect condition. No complaints. I was worried that it might take a while to arrange the shuttle and get to the pick up and to the airport from the drop off locations, but both were quick and easy! If I'm ever back in New Zealand I will be renting a car from Snap!

Cons: No complaints!

Macau
Toyota RAV4
January 29, 2024

Pros: I saw a lot of ants inside the car when I pick up the car

Australia
Toyota Vitz
January 23, 2024

Pros: Car was absolutely fantastic

Australia
Mitsubishi ASX
January 19, 2024

Pros: Efficient and friendly staff at Snap!

Australia
Toyota RAV4
January 18, 2024

Cons: Hi there, I booked a car through DISCOVERCARS.COM from SNAP (DC-6073357). The total price was A$1420.73. I paid A$170.06 as a deposit. However, when we picked up the car on 2/Jan/2024, the receptionist told us what I paid was an insurance only paid to DISCOVERCARS.COM, not to SNAP. And SNAP don’t accept that insurance. If we don’t pay insurance charge to them, we have to pay N$2000 as a deposit and the car is not insured. This is ridiculous. Should DISCOVERCARS.COM have liaised with SNAP

United States of America (USA)
Toyota Corolla
January 15, 2024

Pros: Fast transfer time from/to the airport

Cons: No help with Baby car seat and it wasn’t of top quality

Singapore
Toyota RAV4
January 11, 2024

Cons: lack of staff at the counter

Hong Kong
Toyota RAV4
January 1, 2024

Pros: Efficient, clear, helpful staff, precise instructions

Cons: Location of pick up and drop off was a bit inconvenient to find.

United Kingdom
Toyota Vitz
December 21, 2023

Pros: Straightforward

Cons: Nothing

Australia
Toyota Corolla
December 20, 2023

Pros: It was quick and efficient

New Zealand
Toyota Yaris
December 12, 2023

Pros: pickup was quick and eficient

Cons: Drop off was not efficient. Agent tried to imply that a new windscreen chip had occured during our rental. I provided my own photo taken at pickup that showed chips previous existence.

Australia
Skoda Kamiq
December 12, 2023

Pros: Not much . Took a long time to pickup car even thou. Had checked in online . Drop off car was disorganised and stressful and took over half hour for shuttle to airport even thou advised would be coupe of minutes .

Cons: No information re car or provided inspection report . Driving onto highway and realised Bonnet not latched . On drop off had filled tank 5kms before but advised at drop off not fill and charged extra amount

New Zealand
Toyota Corolla
December 6, 2023

Pros: Airport pick up

Cons: As mentioned, $2000 bond which was to be used in case of any damage despite the fact that I had opted for 'zero-excess' insurance via DiscoverCars.

United Kingdom
Toyota RAV4
November 29, 2023

Pros: Great service. Quick. Helped checking in day before. Made for quicker pick up and we were on the road in no time.

Canada
Toyota Yaris
November 21, 2023

Pros: It was completely hassel-free

Australia
Toyota Corolla
October 31, 2023

Pros: Lots of documentation as soon as we booked, and a handy online form to click once we were ready to be picked up

Cons: Air conditioning broken

New Zealand
Toyota Corolla
October 24, 2023

Pros: Friendly, helpful

Cons: Nothing

New Zealand
Mitsubishi ASX
October 20, 2023

Pros: Great service, great car and great price - Happy customers

Cons: All good

New Zealand
Toyota Corolla
September 14, 2023

Pros: Charged triple for extra days to and a daily insurance 29 per day

New Zealand
Toyota Yaris
August 27, 2023

Pros: Quick and easy. After hours service was most useful as well.

Cons: Service was good, but the vehicle's wiper blades proved to be ineffective.

New Zealand
Toyota Corolla
August 23, 2023

Pros: Quick & efficient.

New Zealand
Toyota Corolla
August 22, 2023

Pros: Friendly and efficient

Cons: A rental day starts at 11 am - difficult to maximise useful time with rental car

New Zealand
Mitsubishi ASX
August 21, 2023

Pros: So fast pickup and drop off.

Austria
Toyota Yaris
August 20, 2023

Pros: The staff at Christchurch was really nice.

Cons: Terrible insurance claim system. They said they will provide further details on the final invoice within 10 days but I did not provide any after a month later. The download of the agreement did not work anymore after some time and I wanted to have it and they will send it to me "when everything is finished"... I found it later on my PC, otherwise I would not have it anymore.... Someone bumped into my rear bumper and they need more than 1 month to replace that? Sounds strange to me.

New Zealand
Toyota Highlander
August 11, 2023

Cons: No floor mats in the car

New Zealand
Mitsubishi ASX
August 6, 2023

Pros: Fast pick up drop off

Cons: Nothing

Australia
Toyota Highlander
June 30, 2023

Cons: Seatbelt in the back seat was faulty and I couldn’t install a booster seat safely. Had to come back the next day and swap cars. Lost time of my holiday trip.

New Zealand
Toyota Corolla
June 28, 2023

Pros: Great rental, would 100% recommend

Cons: Great rental, would 100% recommend

New Zealand
Toyota Corolla
June 11, 2023

Cons: No pickup of phone after multiple calls Extra $50 for after hours service when my flight was delayed

New Zealand
Toyota Corolla
April 28, 2023

Cons: GPS was not up to date

Malaysia
Toyota Yaris
April 23, 2023

Pros: Reserved a car, unfortunately due to Easter holiday I am not able to get a decent and clean car. The car was overdue for regular maintenance , wiper not functioning well, and reverse camera is not functioning. Worse, I have waited more than an hour in a Q and finally get a dirty car

New Zealand
Toyota Corolla
April 23, 2023

Pros: The shuttle to the airport at drop-off was very efficient and easy. The staff at the Queenstown airport were really friendly and should be commended as real assets to Snap!. Thank you!

Cons: The pick-up after hours was additional cost, and it was a bit slow given we paid extra. The pickup from the airport was quick and easy, but the number of people on the shuttle meant pickup paperwork was not overly quick, particularly as it was late. It was not possible to look over the vehicle as it was dark with no lighting so we were not able to make any observations until the next day. The car was also had dirty and muddy floor wells where they had been driven with very soiled boots.

New Zealand
Toyota Aqua
April 17, 2023

Pros: Friendly staff.

Cons: As usual the insurance and hidden items never just sorted with an initial all-in price.

Australia
Toyota Vitz
April 17, 2023

Pros: Super friendly, happy to help, dropped me at the Antarctic centre saving me a walk back from the airport.

Cons: Nothing, I was super happy

New Zealand
Suzuki Swift
April 7, 2023

Pros: The service was faultless and the car absolutely met every need.

Cons: Nothing, the call centre took time to pick up, but there was a huge rush on for their service. The centre team was exceedingly helpful.

New Zealand
Toyota Vitz
April 2, 2023

Pros: The staff were friendly and helpful.

Cons: Great!

Australia
Toyota Vitz
March 29, 2023

Pros: Pleasant to work with. Shuttle was timely. Car was older than usually provided by rental company but ran very well.

Finland
Toyota Aqua
March 25, 2023

Pros: Friendliness and flexibility when problems arises

France
Toyota Corolla
March 24, 2023

Pros: The price was good. But the car had 75000 km. Quite old. But in good condition.

Cons: It takes time to pickup the car because the agency is a few kilometres away from the terminal.

United States of America (USA)
Toyota Aqua
March 23, 2023

Pros: We NEVER ONCE talked with a Snap Rentals customer service rep. The email complaint I sent was claimed to have been forwarded to the next customer service department, but I never got a reply.

Cons: Terrible and unsafe product, no communication when we tried to email/call about our concerns many times either.

Australia
Toyota Corolla
March 22, 2023

Pros: Service was fast, helpful and pleasant.

United Kingdom
Toyota Yaris
March 19, 2023

Pros: Very helpful staff. Car was reliable - we had it for 4 weeks

Cons: Price has tripled in the 3 years since we last hired a car in NZ. The car had an a high pitched engine whine - and for a trip of 3800km it did become a bit distracting.

United States of America (USA)
Toyota Corolla
March 15, 2023

Pros: no big surprises.

Cons: The drop off point was somewhat hard to find and not well marked. Didn't really understand the $2000 charge to my credit card instead of just a hold for the deductible.

United States of America (USA)
Toyota Vitz
March 15, 2023

Pros: Again - only issue was tire pressure warning

Australia
Toyota Yaris
March 13, 2023

Pros: the computerised system made things quick and easy

Cons: With how much people pay for rentals and for insurance getting a car that had damage all down the left side of the vehicle chips in the windscreen missing the security cover in the boot that hides luggage all this and there was no inclusion of the deposit I paid to hold the car in the final invoice.

New Zealand
Mitsubishi ASX
March 12, 2023

Pros: Very efficient, friendly staff, nice car

Cons: The price was very high, however they were the cheapest of quite a small pool

Australia
Toyota Aqua
March 8, 2023

Pros: Clear instructions were given to get the shuttle bus for after-hours collection of the car and all went smoothly. Car was in mint condition. Drop off couldn’t have been easier.

Cons: Nothing.

New Zealand
Mitsubishi ASX
March 6, 2023

Cons: I think I was scammed more money just to change a driver

Australia
Toyota Corolla
March 5, 2023

Cons: Car rental agent could have been more friendly and helpful. I was directed to car pick up section but after walking through the whole section several times, I still couldn't find the car. The agent then searched on computer and located the car which was parked at the return section. Agent didn't even say sorry. Apart from that, the Agent refused to answer any question and said I need to talk to Snap.

Germany
Toyota Vitz
March 2, 2023

Pros: Abwicklung ohne Verzögerung, sehr bequemer Shuttleservice

Australia
Toyota Corolla
February 27, 2023

Pros: Friendly staff, prompt service

Canada
Toyota Corolla
February 25, 2023

Pros: Organized outlet

Cons: Car was very tired

Australia
Toyota Corolla
February 24, 2023

Pros: Excellent.

Cons: Very efficient and helpful.

United Kingdom
Toyota Aqua
February 18, 2023

Pros: Fast, friendly and efficient service at a reasonable price when compared to the competition.

Cons: We took the rental through a 3rd party and with it bought the top insurance but we still had to leave $2000 in bond in case. This is the customer covering their possible issues with their 3rd party processes... Not acceptable.

Canada
Toyota Vitz
January 29, 2023

Cons: The airport pickup was slow even after long issues wIth phoning twice for pickup. Over an hour from collecting luggage

United Kingdom
Toyota Vitz
January 26, 2023

Pros: It was fine but quite scratched

Australia
Toyota RAV4
January 23, 2023

Pros: They are prompt and helful.

Cons: When I called several time no one picks the phone. On hold for more than 20 minutes and hangup. They need to improve on telephone response time.

New Zealand
Toyota Highlander
January 17, 2023

Pros: Rental agents were very friendly

Cons: We were not informed about the small chip on windscreen and we were travelling quite the distance.

Australia
Toyota Corolla
January 16, 2023

Pros: frendly staff. no hasel

Australia
Toyota Vitz
January 12, 2023

Pros: Car was a lot older model then advertised. Steering felt loose as if the tie rods wear incredibly worn or the like. Once carpet shampoo small had gone the car had a very fishy small as if a previous renter had carried fish in vehicle . Due to not having a credit card I had $2000 bond directly taken out my account which to me was very excessive, likely worth more then the vehicle it self. Also I thought car companies would profit enough as it is and have their own insurance to cover damages

Australia
Toyota Vitz
December 11, 2022

Pros: Very efficient

Cons: Didn’t drop off at hotel near airport

New Zealand
Toyota Yaris
November 30, 2022

Pros: Staff friendly and nice to chat to.

Cons: Car broke down. We sat in a call queue for 30 mins and gave up. Called roadside support who also sat on hold for half an hour. An hour later the tow truck arrived and we’re driven back to Christchurch. Despite short holiday being ruined - not even offered an upgrade….

New Zealand
Toyota Vitz
November 12, 2022

Pros: Wonderful service would definitely use again! Receptionists were very lovely and accommodating! Car was fantastic

New Zealand
Toyota Highlander
November 1, 2022

Pros: We were able to travel from Christchurch to Queenstown at a really reasonable price compared to others.

Australia
Toyota Rav4
October 31, 2022

Pros: No delay ease of pickup gone in a flash

Cons: N/A

New Zealand
Toyota Vitz
October 26, 2022

Pros: Value for money. No issues

Cons: The after hours pick up process - call the number to be directed to a website that wouldn’t allow me to put my time in and I had to find an alternative after hours phone nbr but I had booked an after hours pick up

Australia
Toyota Rav4
October 15, 2022

Pros: Quick and easy to deal with helpful with changes I made to my booking

Australia
Toyota Corolla
October 13, 2022

Pros: The car was great value

Cons: Picking up the car at 130 am

New Zealand
Toyota Rav4
October 2, 2022

Pros: Super friendly, great to deal with and supplied free shuttle to airport.

Cons: We were waiting too long in the cold waiting for shuttle to collect us from airport. We booked a second time because thought we’re forgotten. I then lost my sunglasses and rung 0800 to ask and sent email. Had to keep ringing as no one emailed me back to advise if were left in the car.

Australia
Toyota Corolla
September 9, 2022

Pros: They were great

New Zealand
Toyota Yaris
August 8, 2022

Pros: Easy

Cons: The stereo was not set up correctly. The bass and treble settings were awful, I had to set them back to standard. The radio stations were not preset.

New Zealand
Toyota Corolla
July 15, 2022

Pros: Speedy and Friendly accessible service - especially at pick up at the Airport in atrocious weather!

Australia
Toyota Aqua
June 2, 2022

Pros: Fast efficient and friendy

Cons: Nothing

New Zealand
Toyota Aqua
May 14, 2022

Pros: excellant personel

New Zealand
Toyota Yaris
April 26, 2022

Pros: Once picked up from the airport, and arrived at snap processing was efficient although we did have a queue and short staffed....no problem though just patience

Cons: Happy as

New Zealand
Toyota Yaris
April 18, 2022

Pros: Friendliness of the girls, quick and efficient

New Zealand
Toyota Aqua
April 16, 2022

Cons: Quick pick up and dropp off and free shuttle to/from airport

New Zealand
Toyota Yaris
March 26, 2022

Pros: great friendly staff and ease of renting the car.

Cons: car was in poor cosmetic condition and we where used to take car from Christchurch to Queenstown for repairs.

New Zealand
Toyota Highlander
March 26, 2022

Pros: Great quick pickup and car was great

Cons: Probably when people book online advise you have to be outside door 1/2 to be picked up and taken to snap rental

New Zealand
Toyota Aqua
February 26, 2022

Pros: Quick response to phone request for airport pickup, very efficient completion of psperwork, good indtructions about car. The staff were friendly. Return of vehicle also swift.

Cons: Nothing of note

New Zealand
Toyota Vitz
February 19, 2022

Pros: Professional,efficient ,friendly service.

Cons: None .

New Zealand
Toyota Aqua
February 9, 2022

Pros: Efficient

Cons: N/A

New Zealand
Toyota Aqua
February 5, 2022

Pros: Prompt pick up from CHC NZ terminal . Snap provided secure facility to upload payment & ID info b4 hire. No mucking around at the depot

New Zealand
Toyota Yaris
February 1, 2022

Pros: It was everything we expected.

New Zealand
Toyota Vitz
January 24, 2022

Pros: Convenient efficient pickkup

Cons: Waited too long at checkin and checkout desks.Sure they are busy when a van load of clients arrive but really not enough desks at reception

New Zealand
Toyota Vitz
January 23, 2022

Pros: Car was upgraded similar size vehicle but hybrid

Cons: The miscommunication around security deposit and credit card criteria between car hire agent (discover cars) and snap rentals was disappointing and cost alot extra for insurance.

New Zealand
Toyota Vitz
January 20, 2022

Pros: They were excellent, fast and efficient.

Cons: Nothing.

New Zealand
Toyota Corolla
January 20, 2022

Pros: very easy pick up and drop off for the airport rental desk service was fast and efficient

Cons: nothing

New Zealand
Toyota Aqua
January 14, 2022

Pros: good prices, customer service was good

New Zealand
Toyota Aqua
January 12, 2022

Pros: They charge me 2000 dollars deposit suggest me to come without agents. I already have paid for the insurance

New Zealand
Toyota Vitz
January 7, 2022

Pros: Very friendly & helpful pick up/drop off service. Easy, no hassle process dealing with the rental agents at the desk.

Cons: They were a bit short staffed so we had to wait a bit at the desk. Also, the car we booked for was not available so we were given a different car instead but exterior of the car is in 'bgelow average' condition with chipped taillight plastic cover, rusty panel and bird dropping on the bonnet. Obviously, it's the only available car on the yard that the staff quickly prep for us on the spot.

New Zealand
Toyota Vitz
January 7, 2022

Pros: Clean, prove for value, reliable car

Cons: The rental agency is not effective, the instructions listed on the rental agreement are not implemented correctly by Snap Rental or its agent.

New Zealand
Toyota Aqua
January 2, 2022

Pros: it's easy to change the time to return the car by phone.

Cons: When I arrived at the airport, I called several times to ask to pick up. However, they didn't catch these calls. Over 30minitus later, the bus to pick up came.

New Zealand
Toyota Vitz
December 25, 2021

Pros: Friendly staff

Cons: Not at all

New Zealand
Toyota Aqua
December 6, 2021

Pros: Snap Rental cars are extremely good value. I had a easy hassle free experience with them and will definitely use them again :)

New Zealand
Toyota Vitz
December 2, 2021

Cons: I wasn't made aware of a late pick up fee. And it was charged to my credit card without informing me that it was going to happen.

New Zealand
Toyota Corolla
December 1, 2021

Pros: Friendly staff, easy process and great price.

New Zealand
Toyota Vitz
November 24, 2021

Pros: Patience taken my customer service to find a GPS that worked.

Cons: I rang prior to collectin car asking if we could be collected from Antarctic Centre, (which awas closer than the airport to be told 'No' by call centre in Auckland and then finding that staff in CHCH definitely would have done so. Most disappointing

New Zealand
Toyota Vitz
November 22, 2021

Pros: Friendly and efficient

Cons: Nothing

New Zealand
Toyota Yaris
October 29, 2021

Pros: Friendly and efficient

Cons: Booking fees and transaction fees

New Zealand
Toyota Yaris
August 21, 2021

Cons: It would have been good to get advice of how we could get to the airport rather than being left stranded due to lockdown. Apart from that, no complaints. Service was great.

Australia
Toyota Yaris
August 20, 2021

Pros: I didn't like anything about this service

Cons: These people are the worst car rental company I've ever had the displeasure to deal with. We couldn't even go to New Zealand because of COVID-19 and they don't even have the decency to call their customers or send them any kind of notification? Not even an SMS? To advise them of their booking.

Australia
Toyota Aqua
August 5, 2021

Pros: Nothing

Cons: No help when needed, very little understanding and willingness to listen. Will tel everyone not to rent a car this way

New Zealand
Toyota Aqua
August 3, 2021

Pros: Car was smelly and dirty no Bluetooth device was working condition in the car

Cons: Indian looking guy behind the desk was rude and idiot

New Zealand
Toyota Yaris
August 3, 2021

Pros: One of the desk people was helpful in changing the dates

Cons: The car was only 3quaters full and not very clean

Australia
Toyota Yaris
July 24, 2021

Pros: Good value for money and easy process. Drop off was incredibly fast as well which was nice to ease the stress for the airport checking time

New Zealand
Toyota Aqua
July 23, 2021

Pros: Great car, clean and very fuel efficient

Cons: The fact we had to put 2k down on our rental car or buy insurance though it had already been purchased via discover car.

New Zealand
Toyota Vitz
July 7, 2021

Pros: Excellent service

New Zealand
Toyota Corolla
June 17, 2021

Cons: Price does not match the one given by Discovercars. It is very misleading for the customer

New Zealand
Toyota Vitz
June 17, 2021

Pros: Seamless

Cons: 2000 block to credit card

Australia
Toyota Corolla
June 16, 2021

Pros: Easy service, nice staff.

Cons: Snap rental did a great job. A bit pricey but paying for a good service. Cannot say the same for DiscoverCars

New Zealand
Toyota Yaris
June 2, 2021

Pros: Efficient service and was picked up on time from the airport

Cons: bit slow in getting the car and details had to ask for information

Australia
Toyota Aqua
May 29, 2021

Pros: Very professional and efficient in all aspects

New Zealand
Toyota Corolla
May 19, 2021

Pros: Excellent customer service and staff were very friendly

New Zealand
Toyota Vitz
May 9, 2021

Pros: Quick pick up. Friendly team. Good economical car.

Cons: Exterior of the car was dirty and the inside could have been better, radio didnt pick up any stations so 6 days with no radio as by the time I realised I was 30 mins away and didnt have time to return to get sorted. Will check prior to leaving site in future. Lacking in staff at drop off compared to pick up.

New Zealand
Toyota Aqua
April 29, 2021

Pros: Friendly staff

Cons: took a while to pick up car . self service kiosk didn't work Stereo in car was useless . for $200 could be replaced with NZ Toyota one, Car was very basic

New Zealand
Toyota Aqua
April 26, 2021

Pros: The pickup experience was really good and the agents were really helpful. Loved the team at Christchurch.

Cons: There was no one at drop off point when I reached at my scheduled time. The whole office was empty and no info to reach them was displayed. Calling the number provided in receipt didn't connect to anything. I waited there for over 10mins while I was getting late for my next appointment. Once the staff returned I told them I'm in a hurry, and asked her for the return procedures. The female staff acted as if I offended her by saying that. I still have not received any email regarding my bond.

New Zealand
Toyota Corolla
April 22, 2021

Pros: value for money was good

Cons: Drop off specified as CHCH Airport - BUT your depot is not at the airport and located close by - I had to google the address

New Zealand
Toyota Vitz
April 15, 2021

Pros: Nothing

Cons: Staff were not conpassionate

New Zealand
Toyota Yaris
April 11, 2021

Pros: Friendly easy to ask questions from people

Cons: Not much

New Zealand
Toyota Vitz
April 11, 2021

Pros: Very courteous and friendly.

Cons: They took a long time to answer their phone to be picked up from the airport. Eventually someone else got through and we gave up trying.

New Zealand
Toyota Corolla
April 4, 2021

Pros: Friendly service and a good price

Cons: All good

New Zealand
Toyota Vitz
April 2, 2021

Pros: We didnt like the service at all See above what we didnt like.Insurance and fuel.Lack od flexability. We got to depot at 5.29pm not allowed to go top up 5mins away.Had to accept est plus admin $25

New Zealand
Toyota Vitz
March 31, 2021

Pros: As above

Cons: As above

New Zealand
Toyota Vitz
March 22, 2021

Pros: Great, friendly service

New Zealand
Toyota Vitz
March 21, 2021

Pros: Staff at the Christchurch office were very friendly and efficient particularly when I extended the rental time.

Cons: I had to wait about 30 plus minutes at airport for pickup which was somewhat annoying.

New Zealand
Toyota Corolla
March 21, 2021

Pros: Customer service, Akil was a helpful professional chap

Cons: Rental car in a very poor condition cosmetically

New Zealand
Toyota Corolla
March 18, 2021

Pros: Fast efficient and friendly service.

New Zealand
Toyota Yaris
February 22, 2021

Pros: Quick, Cheap and efficient, very friendly staff

New Zealand
Toyota Aqua
February 5, 2021

Pros: As per comments above

Cons: When I had an issue with the car I couldn't get hold of snap rentals easily by phone for advice. Had AA come out to get it going. Being a hybrid there wasn't much I could do myself. Thought it might have a technical issue that could perhaps be sorted over the phone. Turned out it was the ordinary car battery that starts the engine that was down a bit.

New Zealand
Toyota Corolla
February 4, 2021

Pros: Efficient service

Cons: The quality of vehicles was not as good as we have had from other rentals companies.

New Zealand
Toyota Vitz
January 15, 2021

Pros: Very efficient. Nice little car, a hybrid which was a surprise. Good airport pickup and delivery. Clear instructions about car.

Cons: Maybe a better basic city map to find main roads or get out of city would be good. Some of us still quite like maps! Unsure whether they also rented GPS. I used my phone data sparingly.

New Zealand
Toyota Vitz
January 11, 2021

Pros: Quick, efficient and good value

Cons: Shuttle staff seemed stressed. Could be more professional and therefore reassuring.

New Zealand
Toyota Aqua
January 4, 2021

Pros: Pick up from airport

Cons: Getting charged twice for the insurance

New Zealand
Toyota Yaris
December 14, 2020

Pros: speed of pickup and delivery and helpful staff plus airport shuttle

Cons: the car had a damaged cover over the speedometer which made it difficult in certain light to tell the car speed but staff noted this for next customer to check and fix

New Zealand
Toyota Vitz
December 5, 2020

Pros: The service way very good apart from not very clear information about the pickup van as we had to ask for help to find it

Cons: Once we found the van for pickup it service was excellent

New Zealand
Toyota Vitz
November 23, 2020

Pros: Friendly staff

Cons: Insurance scam

New Zealand
Toyota Aqua
November 8, 2020

Pros: They were efficient, very friendly and helpful. We were very happy with the car.

New Zealand
Toyota Aqua
November 6, 2020

Pros: efficient and courteous staff and systems

Cons: nothing

New Zealand
Toyota Vitz
October 29, 2020

Pros: good price and I really liked snap rentals. They worked hard and had a great attitude

Cons: I was disappointed the first car didnt have a boot cover (it was a hatch). But they did swap it.

New Zealand
Toyota Aqua
October 7, 2020

Pros: Quick when dropping off car

Cons: please see above

New Zealand
Toyota Vitz
October 1, 2020

Pros: Fuel efficiency

New Zealand
Toyota Vitz
August 20, 2020

Cons: Didn't have a credit card so was charged the premium insurance but had already paid for insurance through discover car so had 2 policies! Staff member over charged. Car was in bad condition with back bumper broken and arrows drawn on the car on all of the damaged areas. Staff in queenstown very nice and apologetic for the overcharging.

New Zealand
Toyota Yaris
August 9, 2020

Pros: Snap rentala were great, very helpful and super friendly

Cons: Very quick, honest and friendly

New Zealand
Toyota Aqua
August 3, 2020

Pros: The opportunity to rent a hybrid.

Cons: Initial “good value” evaporated when the extras, like second driver fee, excess damage waiver, etc added in. Car was not cleaned and STANK OF TOBACCO SMOKE. This only became evident after the car warmed up (it had been parked outside overnight and was covered in frost). The tobacco smell only became apparent as the inside of the car warmed up and after we had defrosted the windscreen. We had to stop to buy windscreen cleaner and glass cloth to make the hazardous windscreen clean and safer

New Zealand
Toyota Corolla
July 22, 2020

Pros: friendly and helpful

New Zealand
Toyota Aqua
July 22, 2020

Pros: Friendly and quick customer service

New Zealand
Toyota Aqua
July 21, 2020

Pros: Quick to collect and organised

Cons: Wasn't very clear where we waited for the transfer bus

New Zealand
Toyota Vitz
July 21, 2020

Pros: Staff were friendly

Cons: Inflexibility around using a debit card instead of a credit card, not owning a credit card is extremely common and shouldn't have to inhibit which insurance you require. Practically everything else you buy on the internet does not require a credit card these days so get with the times.

New Zealand
Toyota Aqua
July 19, 2020

Pros: Very easy, friendly and quick

New Zealand
Toyota Aqua
July 19, 2020

Pros: great people skills @ counter

New Zealand
Toyota Yaris
July 13, 2020

Pros: Everything about them apart from what has been stated to the right, was awesome.

Cons: it was hard to find our person picking us up from the airport. That's the only problem i had

New Zealand
Toyota Vitz
July 12, 2020

Pros: I didn’t like it

Cons: Everything bad customer service and car not clean inside.

New Zealand
Toyota Vitz
July 10, 2020

Pros: I was unable to hire the car, as they would not accept my credit card. I was left stranded. I was not refunded my deposit. Luckily another company helped me out and not only hired me a car, they upgraded me too.

Cons: Nothing

New Zealand
Toyota Vitz
July 7, 2020

Pros: Great service!

Cons: The insurance cost was quite expensive- it was more than I bargained on, because Zi has to upgrade to the full insurance policy because I don’t have a credit card. So I ended up spending about $350 more than I planned to spend on this. But at least I got the peace of mind of full insurance cover!!

New Zealand
Toyota Vitz
June 19, 2020

Cons: Everything was disgraceful

New Zealand
Toyota Corolla
June 19, 2020

Pros: Supposedly inexpensive

Cons: Had to wait 40 min for shuttle to get to car then charged $40 for early drop off, total confusion about where to leave key and stress that they could even find person with key,etc.

New Zealand
Toyota Yaris
May 21, 2020

Pros: When I returned the car the staff were very helpful and provided shuttle to airport.

Cons: Our flight got in at 5.30pm and it was out of hours. Cash deposit drama as detailed above. Taking late pickup fee twice. Was not given a map or told where the closest petrol station was for filling up on return.

New Zealand
Toyota Vitz
April 2, 2020

Pros: Outstanding. Quick, simple, efficient, friendly.

Cons: Nothing.

New Zealand
Toyota Corolla
February 8, 2020

Pros: It was told Toyota Corolla but got Hyundai

Most Popular Car Rental Deals

Christchurch Airport
Compact
Suzuki Swift or similar
Suzuki Swift
  • 5
  • 1
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  • Auto.
Snap
$15.22 per day
Christchurch Airport
Compact
Suzuki Swift or similar
Suzuki Swift
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$15.51 per day
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$17.67 per day
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Toyota Vitz
  • 5
  • 1
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$17.99 per day
Christchurch Airport
Standard
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 5
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$24.17 per day
Christchurch Airport
Standard
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
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$24.60 per day
Christchurch Airport
Standard Elite
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 1
  • 5
  • A/C
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Snap
$25.38 per day
Christchurch Airport
Standard Elite
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Snap
$25.85 per day
Christchurch Airport
Mini Elite SUV
Mitsubishi ASX or similar
Mitsubishi ASX
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Snap
$28.40 per day
Christchurch Airport
Mini Elite SUV
Mitsubishi ASX or similar
Mitsubishi ASX
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Snap
$28.91 per day
Christchurch Airport
Standard SUV
Mitsubishi Outlander or similar
Mitsubishi Outlander
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Snap
$42.58 per day
Christchurch Airport
Standard SUV
Mitsubishi Outlander or similar
Mitsubishi Outlander
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Snap
$43.35 per day
Christchurch Airport
Standard Van
Toyota Hiace or similar
Toyota Hiace
  • 10
  • 2
  • 5
  • A/C
  • Auto.
Snap
$100.01 per day
Christchurch Airport
Standard Van
Toyota Hiace or similar
Toyota Hiace
  • 10
  • 2
  • 5
  • A/C
  • Auto.
Snap
$101.82 per day
The above prices are only approximate and were last updated at 05:56 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1125.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Premium Location fee, Free modifications, State Tax.
Rate excludes
An administrative charge of 2 % will apply for payments made using the following card(s) MasterCard credit card, VISA credit card.
An administrative charge of 5 % will apply for payments made using the following card(s) American Express.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
In addition to documents mentioned previously, the customer will need the following: valid driver license, 2 proofs of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
It is possible to pay and leave the deposit only with the following payment methods: American Express, MasterCard credit card, VISA credit card.
An administrative charge of 2 % will apply for payments made using the following credit card(s): MasterCard credit card, VISA credit card.
An administrative charge of 5 % will apply for payments made using the following credit card(s): American Express.

Debit cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Moving the car from one island to another is allowed.
It is forbidden to cross country borders.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  08:00 - 17:30
Tue:  08:00 - 17:30
Wed:  08:00 - 17:30
Thu:  08:00 - 17:30
Fri:  08:00 - 17:30
Sat:  08:00 - 17:30
Sun:  08:00 - 17:30

Top Suppliers at Christchurch Airport

Cross Country Rentals
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Exceptional 9.6 / 49 reviews
+64800777994
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$28 - $43
Working hours
Mon:08:00-17:00
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Rentalcars247
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Exceptional 9.5 / 113 reviews
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Yes Rentals
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Ezi Car Rental
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Exceptional 9.3 / 76 reviews
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EasyGoRentals
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Exceptional 9.3 / 18 reviews
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$15 - $57
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
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Hertz
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$55 - $95
Working hours
Mon:00:00-01:00; 07:00-23:59
Tue:00:00-01:00; 07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:00:00-01:00; 07:00-23:59
Fri:00:00-01:00; 07:00-23:59
Sat:00:00-01:00; 07:00-23:59
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SIXT
Very good 8.9 / 97 reviews
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Working hours
Mon:07:30-19:00
Tue:07:30-19:00
Wed:07:30-19:00
Thu:07:30-19:00
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Mode Car Rentals
Very good 8.8 / 498 reviews
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Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
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Go Rentals
Very good 8.8 / 64 reviews
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$29 - $75
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Mon:08:00-17:00
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Thu:08:00-17:00
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Thrifty
Very good 8.8 / 30 reviews
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Working hours
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Tue:00:00-01:00; 07:00-23:59
Wed:00:00-01:00; 07:00-23:59
Thu:00:00-01:00; 07:00-23:59
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Ezu Car Rental
Very good 8.7 / 768 reviews
+64210438288
168 Orchard Road, Harewood
$6 - $302
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
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Thu:08:00-18:00
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EV Hire
Very good 8.7 / 99 reviews
+6492171001
152 Orchard Road, Harewood, Christchurch 8053
$12
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
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Thu:08:00-18:00
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Alamo
Very good 8.7 / 45 reviews
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30 Durey Rd, Christchurch Airport, Christchurch 8053
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