Bargain Rental Cars at Christchurch Airport

Pros: Quick processing of the car rental once we got there.

Cons: We tried calling 3 different numbers to get a shuttle from the airport (which we were promised) and ended up taking an Uber bc we couldn't reach anyone. When I asked about reimbursement of the Uber charge, I was told no which was disappointing.

Pros: friendly and courteous staff

Cons: nothing...excellent service

Pros: The original vehicle provided was terrible, but they eventually gave us a work acceptable vehicle.

Cons: Reluctant to replace the vehicle that was given to us the first time

Pros: Easy procedures

Cons: The driver who picked us up refused to let all the members of the group to get in the car, and two of us had to wait for a long time at the airport.

Pros: Very friendly but not helpful

Cons: I requested a newer vehicle and willing to upgrade the next day. But they couldn't/ didn't oblige

Pros: Nothing, couldn't wait to bring it back to them. Uncomfortable, noisy, boneshaker.

Cons: I tried to get the car upgraded at any cost once it was presented to me, I even went back the following day but was continually told they had no other cars available. Don't no what they do when they have a breakdown if that's the case.

Pros: Nothing

Cons: Nothing

Cons: Not the car expected. I paid for a RAV4 ant they gave me a KIA Sportage much smaller. employees where not helpfull at all. and they said i haveto contact discover cars as i booked the car through your services...

Pros: fast check in and out

Cons: I was obliged to replace the key batterie to avoid being block on the road (impossible to start key was not detected)

Pros: Efficient friendly pick up and drop off service

Pros: Great team, quick pick up and drop off and nice car

Cons: Manuals and car menus in Japanese. A couple of small mechanical issues - engine light, remote key battery replacement.

Pros: Even though the vehicle was very old (281,000+ ODO) it was well maintained and cleaned as best as they could. The vehicle was driven by us over 1,600km, we did not have any issue. Value for money, my friend had a hired from a different company he spend 700 dollars more than me and the vehicle still had some dents on it.

Pros: Very easy to organise. Corbyn even brought back an item we’d accidentally forgotten in the car.

Pros: The price of the rental

Cons: Nothing comes to mind

Pros: Nothing.

Cons: Nothing.

Pros: Nothing to note here

Cons: The car was in very bad shape, parts were broken or malfunctioning. Likely due to the age/quality (over 200000 kms when we picked it up) of the car - it made loud cracking noises constantly that were concerning and distracting for the driver. The heating system was not working and made the first part of the trip very unpleasant when we had to use the defrosting due to cold and rainy weather. When picking up the car the manager was rude and unhelpful.

Pros: The service was excellent and the rental process went smoothly.

Cons: Nothing to mention. Thank you for the great service and providing a reliable and excellent car.

Pros: The second agent that helped me get a replacement was very helpful. Sara and Taylor are excellent staff which you should be proud of.

Cons: Bad car that was given to me the first time by the first agent Louis he should know the car is in bad condition

Pros: They are fuss free a the agent attending to me were quite fair in explaining the insurance coverage.

Cons: The car condition could be improved. The car looked like a work horse that dirty inside and outside. Didn’t feel they bother with cleaning.

Pros: But I was 100% happy with this. I had a brand new car once and it scared me to drive it. This can was well used and I loved that.

Cons: The extra $30 fee and not at airport anyway!

Pros: Sales team very efficient

Pros: Very helpful and friendly staff, helped with mechanical issues the car had

Cons: Old car (2011) that wasn't disclosed upfront, had some mechanical issues that I had to deal with during the rent

Pros: Exceptionally helpful

Cons: Nothing bad at all

Pros: The friendly shuttle van lady who drove us to the car rental

Cons: The receptionist wasnt friendly and had an attitude about changing filthy baby car seat.

Pros: Easy to find.

Cons: Please see below 👇

Pros: The car ran well and everything was easy,.

Cons: Not about the service, but having Apple Car play in the car would be nice.

Pros: Pick up and drop off services

Cons: Undisclosed additional charge for insurance

Pros: Their communications was good. The check-in and check-out process were easy and smooth. The shuttle service was prompt.

Cons: The age of the rented vehicle was surprisingly older than expected but it got us from A to B and the rate was very competitive anyway.

Pros: Airport transfers pick up and drop off

Cons: Car provided would only fit one suitcase car booked said two suitcases weekend duty manager unwilling to provide another vehicle when asked

Pros: Prompt service

Cons: Car had a few minor issues

Pros: Quick and easy.

Pros: Was great! Loved it and the price and everything.

Cons: Nothing, was all good, little bit of a wait for some other customers to find the van to leave and to get back to the airport but we weren't in a rush and had plenty of time so happy as! Such a life saver for the trip!

Pros: airport transfers fairly good; phone support good (in-person not so much)

Cons: despite doing the online pre-check-in incl licence scans etc, had to re-fill all the forms on arrival with agent's comment being 'i just do what I'm told'; drop-off instructions unclear (business vs after-hours); car very old (150,000km on the odo) and not very clean (not surprising given age, stains etc)

Pros: Good to date but awaiting resolution of broken windscreen claim

Pros: Explanations were clear and shuttle came quickly

Cons: We had to replace a wiper blade at Greymouth because the noise was intolerable.

Pros: Really quick, professional service an pick up great :)

Pros: Great car great service

Cons: All good

Pros: Friendly and efficient

Cons: Nothing

Pros: BRC staff offered me a rental that was involved in an accident a few days ago while it was rented out. This vehicle was returned by the customer. Staff mentioned they didn’t have time for repairs. I declined to drive that particular vehicle so they offered me another. This vehicle had a consistent start issue while we were a day into our journey. The engine lights would flash. Also, the car wouldn’t start at times. Remote stopped working. We were on our way to Queenstown and because of the

Cons: Vehicle issue, we did not make it places we wanted to go.

Pros: Great pick up drop off service

Cons: I left a message on the answerphone to call me back but no-one did

Pros: Good quick pick up from airport and picking the car up to

Cons: I hated it no ac at the back the baby carseet was not fixed properly and there was no phone holder and we were going on long drives and do we hold the phone the whole time

Pros: Reliable car that drove well.

Pros: The third party they use for out of hours pick up and drop off were superb.

Cons: The difference between the vehicle advertised and the vehicle received.

Pros: The speed with which we were taken care of. We had an online booking service that worked well to help that speed

Pros: Clear and straight forward, well explained

Cons: Some confusion regarding insurance because I order car via Discovery made it an issue through Bargain Rentals?

Pros: Good price

Cons: Sub standard car. Taped middle arm rest. Became sticky in heat. Glove box fell out, interior plastic housing fell apart around foot pedals. clouded instrument panel.

Pros: Nothing, car had almost no brakes, chip in the windscreen when I collected that got bigger and was told thats user error.

Pros: Not much. We were glad we had a Prius hybrid. The one we got was in terrible condition.

Cons: Car was in terrible condition with scrapes and dents and over 200,000 km on the dial. There was dirty on the outside with bird poop and cobwebs. I had some duct tape holding things together. The clerk at the desk was completely uninterested in whether we were happy or not. It was the same clerk on our way out, pretty much wordless and stoic faced.

Pros: Easy pick up and drop off great service by staff. Good price the cars are ok bit old but they do the job and are mechanically sound.

Pros: Aircon in vehicle only worked for 5 mins then switched off

Pros: Free phone to call for an airport pick up.

Cons: Condition of old car, waiting time for pick up and drop off procedures.

Pros: The process of hiring the car and dropping it off was incredibly smooth and easy. I would 100% recommend them and use them again.

Cons: You have to lower your expectations on the type of car you're getting and the amount of pre-existing damage that will be part of it. Some pictures of the vehicle before you receive it may help to set expectations. It's by no means a horrible car but there will be dings and scratches on it.

Pros: Convenient and price

Cons: FyI The breaks consistently squeak The rear seatback behind the driver does not click into place Air-conditioning does not cool the car (heats well)

Pros: Helpful friendly staff

Cons: Had to follow up and phone to get registration

Pros: That they where kind and found a car even if it's one month to early

Cons: That they give you a used car, with scratcher already and if it's has one littel more a big disaster

Pros: Great car would definitely use again cheap to run

Cons: Didn't mark down damages to vehicle

Pros: Everything fine regarding service provided

Cons: Nothing about the service we received but car presented was generally untidy

Pros: Ease of access

Cons: Not much

Pros: Explanation of the terms while getting the delivery of car.

Cons: Car was relatively very old of 2017-18, breaking had some noise while applying and wipers were also making some noise while using.

Pros: Easy pickup & drop off. Friendly helpful staff

Pros: Friendly, efficient service.

Cons: The car was ten years old, I would have preferred a newer car. I could not charge my i phone in the car.

Pros: Helpful and easy.

Cons: None

Pros: The pick-up and drop-off process.

Cons: What I didn't like is the car they arrange for us. Did not provide the car to meet my need. Booked a compact car but was given a big car with poor fuel efficiency.

Pros: Efficient check in and out

Cons: The car was well below standard expected. It was a very old car (over 250,000km), but worse was the condition - rubber around back left door and the boot continually came off making closing difficult.

Pros: Friendly, efficient & professional

Pros: Easy to find and pick up process. Very friendly and helpful staff.

Cons: Nothing, everything was very good.

Pros: Shuttle to and from airport.

Cons: they gave us a free "upgrade" - I told them I didn't want it,but they said it was the car they had for us. It was a full size SUV so gas cost doubled from what we planned. I didn't feel listened to.

Pros: The staff.

Cons: The car provided.

Pros: Matter of fact efficient service.

Cons: Return location was a bit inconvenient but considering the price it was worth it.

Pros: 깨끗한 차량 관리와 친절한 직원

Cons: 셔틀 요청을 전화보다는 메일 연결된 앱으로 진행하면 더 편할듯

Pros: The car was old, dirty, smelled bad and the brakes squeezed when pressed. We told the manager and he said the car was fine and refused to change it to another car.

Pros: cost

Cons: no radio, concerns over brakes,

Pros: Very quick easy and friendly, no pressure to take insurance you don’t want

Cons: Nothing

Pros: Nothing

Cons: The vehicle had a stained interior, had an awful smell and had a number of mechanical issues. There was a very loud screeching sound coming from the engine on start up that sounded like the cam belt had gone. The front left wheel caught on the body work in hard lock. The car pulled hard to the left under breaking and weridly there was no windscreen wash, quite a simple thing to get right. All in all, a terrible experience picking up an awful car.

Pros: Very prompt and friendly. Easy process from the beginning to the end.

Cons: Just letting you know that the air conditioning needs re-gassing

Pros: Friendly and helpful staff

Cons: A bit more expensive than we are used to paying for a budget car

Pros: Efficient staff and easy to find

Cons: The car was simply too old and whilst it was possible to see the age range of the cars when booking, it was very unclear and there is no way I would've booked if I'd had the age and condition the car pointed out on the website. Also the radio didn't work as the screen to show the details looked like it had a cataract!

Pros: Excellent customer service. Easy pick-up process, even easier drop-off.

Pros: First we got a car which was at least 25years old and it smelled really bad inside. After we asked for another car they gave us a very good one even it was high season.

Cons: That we got a very old and smellie car.

Pros: Friendly service and detailed explanations made. Not pushy to upsell and flexible too.

Cons: Perhaps it's better to share pictures or infos on car condition rather than taking the words only so as to avoid unnecessary dispute at the end of rental.

Pros: Cheap car that got the job done! Nice to drive and no issues. Guy came to pick us up very friendly too.

Cons: Needed to find out how to open the middle seat for the Mazda Permacy.

Pros: Surprised car was so old and battered. But it drive ok and did the job.

Pros: Quick pick up and drop off + shuttle

Cons: The kids car seat wasn't installed and the straps were tangled

Pros: The car we used was so smooth and gas efficient.

Cons: None.

Pros: The staff were friendly, pick up and drop off was efficient

Cons: The car we were given was disgusting the seats were all stained, the console was stuck together with tape. We’re told there was nothing else available After much discussion we were eventually given a different car, only because another couple agreed to swap.

Pros: Very quick no mucking around picking up and dropping off car

Cons: Brakes weren't great in car when informing person that they should be looked at they didn't seem to care

Pros: Good value, staff were friendly. The shuttle service worked well. It just takes a little time to get out to the site. Not a problem for me as I was in no hurry

Pros: Very reliable service and low prices. Helpful staff

Pros: Car was very old but we didn’t pay a huge amount either

Pros: Friendly staff

Cons: Can be tricky to find the pick up location

Pros: Very efficient. Car rental was very reasonable. Only needed car for short trips so did not need to pay for brand new car price.

Cons: That you can not drop off 24 hours a day and dropping off out of hours was an extra charge - $30.

Pros: Quick and easy

Pros: Fairly good and convenient access

Pros: Nothing the young girl who checked the car was pleasant

Cons: Nothing

Pros: Shuttle pick up

Cons: Smelly interior

Pros: Professional friendly & timely

Cons: Nil

Pros: Pick up at 00:30 was so easy and car ready to go. Drop off was also easy and quick. The car was a bit older, but in good condition and excellent value. I had chosen a Hybrid and got that so fuel costs were down too.

Pros: Great service no hold ups

Cons: No ability to charge phone while I was driving. If I’d known I would have bought my own phone charger for the car.

Pros: Vehicle a bit battered and worn but reliable.

Pros: Once we got to the outlet, the staff was friendly and efficient.

Cons: The rental agreement indicated 24 hour service for a shuttle to/from the airport. I called the number provided a couple of days early to confirm and was assured that was the case, however when I dropped it off, there was no answer at any of the numbers provided and I was later than I had planned to catch my flight.

Pros: The staff who attended to us during pick up from airport and collection were friendly.

Cons: the staff who attended us during drop off was less friendly - quite succinct.

Pros: Nothing, waited 45 minutes to get picked up at the airport, ordered a 2015+ car and got a 2007 then got charged $800 for a chip in the windscreen.

Cons: As above and rude lady on drop off

Pros: Good service on counter Value of money for care Quick pick and drop off Very good Christchurch service

Cons: 0800 central service Car over all good. No problems but little noice

Pros: Appropriate car for the journey! Amrit was fantastic!

Cons: It would have been nice to have a working GPS since the car is equipped with GPS...

Pros: All mentioned above

Pros: problem-free rental

Pros: Efficient service and really friendly reception guy on the phone

Cons: Would have liked to have had the car waiting rather than look around the yard for the vehicle

Pros: Everything was clearly explained.

Cons: Excellent . Including shuttlebus

Pros: Attended to our needs - which were particular.

Cons: cars are a bit old overall. Also did not get the car allocated to us that we clicked on line.

Pros: Good service

Pros: Fast pick up and drop off. Reliable car.

Pros: Understanding and friendly

Pros: Easy to contact

Cons: The car was a Jap import, no manual, air con had no speed control of the fan, when we collected we asked if there was anything different that we should know and the guy was off hand and shrugged his shoulders. The air con only had auto or off so it was very warm or very cold as you could not adjust the speed.

Pros: It was cheap

Cons: The car was unreliable and wouldn’t start one day, when telling the staff on return of the vehicle, they shrugged it off

Cons: Bad Customer service and unprofessional Cristchurch Airport 8.30pm . Was told via email that I had to find international . Find a free phone for a shuttle. Of which one does not exist the man on the phone told me they don't do it anymore. I phoned the car hire of which a lady came for me so I had to trail back through the airport and wait. On taking my details at the hire place the lady forgot to give me back my drivers license . I filled the car to full told not enough charged $50 and $20

Pros: Supporting us when we reported an issue with the car

Cons: Car air conditioning not working. Given a car from the start which was not what we requested. We asked for a Toyota Corolla and got a bigger car, which used more petrol. Told this is all we have

Pros: fast efficient

Cons: nothing

Pros: Not much

Cons: Car was clearly a used car and had some damage in the bonnet. The rego expired during the length of the rental… had to chase the company to get them to give me the new rego which i had to go to their place to collect. Warning Engine light turned on during the length of rental. Car was not in good condition to be leased.

Pros: Friendly and accommodating service. Phoned me to make sure we had arrived which was great as we were lost at the airport

Pros: Simple and effective. Shuttle bus included. Short distance from airport. No bond was needed. Contact was great. Would rent again

Cons: Car had a few dents and scratches but main thing was we got from A to B

Pros: We had a great experience with the little car we hired. No problems with over 3000km done.

Pros: Unable to comment on their service as they were closed under level 4 lockdown

Cons: I don't know how involved they are in Discovercars.com policy of not refunding when they cannot provide the service paid for.

Pros: it is ok

Cons: The car was a bit smelly

Pros: The team was really friendly and helpful.

Cons: I couldn't find the snow chain accessories when I booked on line. As I picked up the car after hours, I couldn't add them to my booking.

Pros: Excellent, efficient service.

Cons: Nothing.

Pros: 1 point is not worth it. He lent me a broken car and ruined all my trips. Never rent a car here. They didn't give me a refund and they didn't send me a new car. If you don't want to ruin your trip, never rent a car here.

Cons: 1 point is not worth it. He lent me a broken car and ruined all my trips. Never rent a car here. They didn't give me a refund and they didn't send me a new car. If you don't want to ruin your trip, never rent a car here.

Pros: Dirtiest cars. No information provided where to drop of car after hours. Very poor community

Pros: The guy was lovely.very friendly and helpful

Cons: The poor guy was run of his feet as his work colleague had rung in sick,so one person was doing pick ups and the paper work and checking of the car.

Pros: friendly, fast, competent

Cons: nothing, all good

Pros: They pick you up & arrange drop off.

Cons: The key was half broken and sellotaped at the end. Still driveable but not the full professional experience.

Pros: Quick pick up and drop off to and from airport.

Cons: Car was a bit old and run down.

Pros: pleasant phone and F-F service

Cons: NIL

Pros: Friendly staff

Cons: Can't complain about anything

Pros: Friendly and helpful

Pros: I have already filled in a survey about Bargain rental cars

Cons: I was unaware I was booking through a thiord party. the documentation is confusing

Pros: Older cars give lower cost easier to drive for older clients

Pros: Pretty prompt in their service

Cons: The key was really shit. Half broken , key holder ring broken. Ask the guy what if I lose this key as I can't clip it to anything, I was told to call AA. what ever. So had to keep it really close watch as I was worried bout the half the key that I was given

Pros: Friendly and professional

Cons: Nothing

Pros: Professionalism and Service was on point!! From before pick up to the time we drove out of the yard 100% happy. THANK YOU BARGAIN RENTAL CARS..

Cons: Car had a few dings on it from previous renters. But for what i payed an what I got, would definitely recommend and rent from them.

Cons: Compared to other rental agencies BCR are cheaper, however you get what you pay for. I have rented lots of budget cars in various countries and never had a car like this.

Pros: Everyone very helpful. It made the whole process easy.

Pros: First of all there were no clear instructions on where to find the car, i paid extra from premium airport pick up and it was a 10 minute car ride away. Couldnt get ahold of anyone to find this out, after numerous phone calls finally got there.

Cons: Once we got on the road we got a flat tyre, later to find that the car didnt even have a jack to change the tyre. After finding someone with a portable tyre pump we managed to get to a garage then to find that 3 of the tyres on the car werent even road legal. Therefor i had to pay out of my own money for new tyres and am still waiting to be paid back from bargin rentals nearly 10 days later.

Pros: Easy to find great pick up service

Cons: Car a bit old very loose in the steering Could be deemed un safe no protection in a crash Upholstery torn , dents and scratches all over , but drove ok and got us to where we needed to be

Pros: Fast efficient and friendly

Cons: Nothing

Pros: Efficient, friendly

Pros: The customer service on the phone was good. The manager when I picked the car up was great.

Cons: It was so hard to find the car number at the airport, I thought it was discovery cars but no one had heard of them, it was booked under discovery cars but it was bargain cars, it was confusing

Pros: BRC representative asked where we were travelling to & suggested the car we had rented wasnt really appropiate & it would be thirsty. So they provided us with a better option @ the same rate.

Pros: Customer service was great as well as my overall experience.

Pros: Easy pick up/drop off

Cons: Not clearly stipulated that if paying with a direct debit card, full insurance would be required to be paid. Car came with crackers and food paper bags under the seat.

Pros: Easy to deal with

Pros: They supplied a car that did the job in the end.

Cons: Communication prior to pickup wasn’t ideal. Emails were not very professional and were requesting things I had already done, eg payment details.

Pros: nothing

Cons: didn't put in the requested car seat and I had to collect it from the depot which involved driving a considerable distance with one child unrestrained. Very dangerous

Pros: Reasonable prices car that picked us up and dropped us at the airport

Cons: Very helpful and friendly

Pros: Because of the mishap we were upgraded to a hybrid car which performed excellent during our stay

Cons: We were not able to pick up the car when promised at the time we landed in Christchurch. That resulted in us getting uber to our accomodation and again in the morning to get to the rental car office away from the airport.

Cons: Ordered medium sized car (for 4 people plus luggage) but only got a small car. Definitely not value for money when we got an old car. And very rude service when we asked for an explanation why we didn’t get what we had paid (upfront) for. Our fellow travelers also got a small car which came with a flat Tyre that they refused to change or swap to another car.

Pros: Absolutely nothing

Cons: Absolutely nothing

Pros: I would like to say how nice both the pick up and drop off people were. Kind, welcoming, helpful. A nice way to start and end our time away

Pros: quick pickup and dropoff. dont waste time.

Pros: Very courteous and did their best to adjust for late changes.

Cons: Nothing

Pros: smooth, caring, confident

Cons: nothing

Pros: Nothing to report. It was good to get a refund, but we were very dissatisfied.

Pros: no fuss at pick up and drop off. great transfer arrangements, helpful staff

Cons: car was 2004 model but that said it drove really well

Pros: Nothing.

Cons: - Upon arrival at Christchurch airport there was no BRC desk. Instead we got a freephone number from the information desk to call. There we rang a car rental/drop off depot that sent a mini bus to collect us. - We received a 15 year old Nissan Tiida with 110kms on it. The car had a plethora of dents, scrapes, scratches, marks on it's exterior. The car seat was torn and the drivers footwell was filthy. The cars' brakes screeched at the slighest of encouragement which was quite unnerving.

Cons: incompetant personnel, they take us for dumb

Pros: Ease of pick up and drop off

Cons: Cars very tired

Pros: The van was awesome! it was just what we were looking for.

Cons: I wasn't given the information about where to drop off the van in Auckland.

Cons: Slow response to enquiry and fair service

Pros: awesome

Cons: didn't know where to pick car up from had to ring to find van to take me to car and van

Pros: Nothing unexpected

Cons: Having to pick up from a 2nd party (agent)

Pros: convenient and easy to use

Cons: The tires were at the end of their lives which isn’t ideal for a winter time rental and the car was around 5,000kms over due for its service.

Pros: Easiest pick up and drop off I've ever experienced! Very quick very efficient!

Cons: Nothing

Pros: Quick and easy.

Pros: Easy deliver/drop car after hour.

Pros: Price was good

Cons: Trying to contact Bargain rental was terrible

Pros: The price was reasonable, however car had very high mileage, was not clean and was in average condition

Cons: They did not provide me with an accurate copy of the marks on the car, the car was only 3/4 full when collected and I still returned it full. I was not taken to car just told where to find it. Very basic service.

Pros: Made the transaction very easy

Pros: Pickup and dropoff is easy and efficiency. Well communication.

Cons: Car is relatively old and no GPS and Audio input in car. The raining brush in front of car is no functioning effectively.

Pros: Everything was in order

Cons: When I got the keys they could not find the car - had to walk the whole lot to find it. Car was rough and key was just taped together.

Cons: The radio system was Japanese and I couldn't read the instructions to be able to use it effectively. All songs in the duke box were in Japanese and I couldn't understand any of them. The FM radio frequency range couldn't pick up local radio stations. This meant that on my driving holiday, the radio/audio was completely ineffective - a situation totally unexpected for being in an English-speaking country.

Pros: From start to finish including communicating from the UK to NZ was outstanding in every way. Professional and honest. A very good price and trustworthy car. Shuttle drivers helpful and friendly.

Cons: Honestly there is nothing I could fault. This has been the best experience we have ever had and we travel all over the world very often hiring cars. Bargain Rental Cars are by far the best.

Pros: Quick, efficient and affordable

Pros: quick to pick up and airport and return us

Cons: I spent 30-45 minutes on phone at pick up car location to add a person to the rental contract - person on phone did not seem to know what to do Left hand side brake light did not work - we fixed it and brakes were making noise every time you engaged them -seem pads had worn out