Christchurch Airport (CHC), Christchurch, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Discount Car Rentals New Zealand at Christchurch Airport

21 Logistics Drive, Harewood, Christchurch 8051
0064 277 220 028/ 0064 39 743 818
Pick-up instructions
Arrival into Christchurch Airport. After you have collected your luggage. Please pick up the Airpark Canterbury freephone by Door 9 and Dial M2(Parking Island)OR Call directly on +64 3 358 0183 to notify that you are ready. International Terminal: Head outside Door 9 for Shuttle Collection and make your way to bus station (outside door 9 > walk straight for 20-30meters > bus station area on the left side) You can also come directly to our yard to pick up the car. Address: 21 Logistics Drive, Harwood, Christchurch, 8051
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-16:55
Tue:09:00-16:55
Wed:09:00-16:55
Thu:09:00-16:55
Fri:09:00-16:55
Sat:09:00-16:55
Sun:09:00-16:55
Period outside of business hours
Mon:17:01-08:59
Tue:17:01-08:59
Wed:17:01-08:59
Thu:17:01-08:59
Fri:17:01-08:59
Sat:17:01-08:59
Sun:17:01-08:59
Holidays (Office closed)
December 25
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

New Zealand
Toyota Camry
July 14, 2024

Pros: The cost.

Cons: The small office and staff numbers.

Canada
Toyota Yaris
July 12, 2024

Cons: They need to change the address on the emails. I got confused.

Singapore
Toyota RAV4
July 8, 2024

Pros: Service is good and simply made my vacation a memorable experience..

Cons: Nil

New Zealand
Toyota Estima
July 3, 2024

Pros: Polite and helpful

Cons: The vehicle was a little rough with over 300,000km's on the speedo, but went ok and was priced well.

Philippines
Toyota RAV4
June 30, 2024

Pros: that they answer emails promptly.

Cons: the 9-5pm work hours is stressful since we cannot predict the airline time.

Australia
Toyota Corolla
June 24, 2024

Pros: Professional and efficient.

Australia
Toyota Yaris
June 22, 2024

Pros: Car was clean but it had dents and scratches ,didn't have much power and headlights were very dim

Singapore
Toyota RAV4
June 19, 2024

Cons: Look like car was not washed for some time and car head light is blurred. Inside the car is cleaned.

United States of America (USA)
Toyota Yaris
June 15, 2024

Pros: Good price and easy to deal with

Cons: Car is very small and considerably worn. This however seems to be the norm for New Zealand.

New Zealand
Toyota Yaris
June 9, 2024

Pros: Friendly and efficient

Cons: nothing

New Zealand
Toyota RAV4
June 3, 2024

Pros: overall good package like cars, deals, price everything

Cons: Just after 274 km it was due for service, that tensed me through out my tour. If some thing happen I will get assistance but what about the time and effort to fix that. They should have checked all this thing before hand.

New Zealand
Toyota Aqua
June 1, 2024

Pros: They were awesome

New Zealand
Toyota RAV4
May 29, 2024

Pros: Very good and easy to get

Cons: using the agent that I pay extra money for insurance that's not part of the Discount car rental company.

New Zealand
Toyota Yaris
May 20, 2024

Pros: Easy to deal with

Singapore
Toyota Camry
May 20, 2024

Pros: Your prompt shutter service from your company to the airport

Cons: The car is a bit too old. When I received the car, it had been travelled 209,500 KM on the road. I expect a newer car.

New Zealand
Toyota Yaris
May 14, 2024

Pros: great pick up and drop off service

Cons: Car had a few warning light issues nothing that effected the overall operation of the service

Singapore
Toyota Yaris
May 6, 2024

Pros: Fast, prompt selection of cars and ease of payment.

New Zealand
Toyota Yaris
May 2, 2024

Pros: Quick and efficient service.

Australia
Toyota RAV4
April 30, 2024

Pros: I did not have any issues with the car the whole trip

Cons: The car was however every old and the Nav was a nightmare to manage

Canada
Toyota Camry
April 28, 2024

Pros: In NZTT fb group chat

New Zealand
Toyota Yaris
April 28, 2024

Pros: Condition wasn't great but most likely a reflection of the price I was paying which I was happy with :)

New Zealand
Toyota Yaris
April 27, 2024

Pros: The car was a very sound older model that drove well. It was exceptionally good value. Staff were friendly and helpful compared with some car rental agencies.

Cons: Nothing

New Zealand
Toyota Corolla Sedan
April 26, 2024

Pros: Price was great, and every in person interaction with staff went smoothly

Cons: Return address changed and the info I had printed had the wrong return address

Australia
Toyota Corolla
April 26, 2024

Pros: The car was a little bit old but the price was very good.

United States of America (USA)
Toyota Corolla Sedan
April 23, 2024

Pros: The agent was quick and efficient.

Cons: Nothing

Australia
Toyota Yaris
April 22, 2024

Pros: Friendly staff, good communication, good price

Cons: N/a

New Zealand
Toyota Yaris
April 17, 2024

Pros: Hassle free

Cons: The car was a bit tiny

Australia
Toyota RAV4
April 11, 2024

Cons: The exterior paint on the body work was in poor condition and the drivers seat had a hole in the fabric

Australia
Toyota Yaris
April 11, 2024

Pros: The price point was excellent and the car did the job. We just wanted a car for local trips while staying in Christchurch that didn't cost too much since we didn't need it every day.

Cons: When we had a flat battery and needed a jump start, the person who answered the phone for Discount Car Rentals did not understand English well enough and we gave up and organised the jump start ourselves.

Australia
Toyota Yaris
April 10, 2024

Pros: GREAT SERVICE AT A GOOD PRICE.

Australia
Toyota Yaris
April 8, 2024

Cons: You buy insurance then they ask you if you want more with them then they hold another $1000 on your credit card. What's it isured for then???

Hong Kong
Toyota Yaris
April 6, 2024

Pros: The price and the vehicle were good.

Cons: As an agent it’s important to know the details of the contracts you are offering to your customers to avoid embarrassing situations.

New Zealand
Toyota Corolla
April 6, 2024

Pros: Staff were very helpful

Australia
Toyota RAV4
April 4, 2024

Pros: Ok, easy to collect and drop off car.

Cons: Very old car with no alternative car. The car i had is so much under power or something is wrong with the engine. When drive between 30-70/80kmph, you can feel the engine vibrating. Called to exchange a car for safety reason but they said no car available.

Australia
Toyota Yaris
April 4, 2024

Pros: Fantastic service. Will definitely use this service again when we are back in New Zealand. 😊

United States of America (USA)
Toyota RAV4
March 31, 2024

Pros: Easy and professional.

France
Toyota Yaris
March 31, 2024

Pros: Very speedy service

Cons: Could have spent time explaining a few functions ( petrol filler opening)

United Kingdom
Toyota Corolla Sedan
March 30, 2024

Pros: It was cheaper than others

Cons: Car had several dents and scratches and the radio did not work - but what can I expect for the low rental price.

New Zealand
Toyota Corolla Sedan
March 29, 2024

Pros: efficient and timely service from pickup to return

Cons: nothing comes to mind

United States of America (USA)
Toyota RAV4
March 24, 2024

Pros: Everything was right, everything was easy

Cons: no negatives

New Zealand
Toyota RAV4
March 22, 2024

Pros: speedy, no fuss.

Cons: No problems

New Zealand
Toyota RAV4
March 21, 2024

Pros: Excellent service.. 2nd hand vehicle that drive nicely even with a few dents in them.. awesome value

South Africa
Toyota Yaris
March 20, 2024

Pros: A lot of paint was off the car,but the car brought us safely where we want to be.

Canada
Toyota Corolla
March 19, 2024

Pros: Friendly staff. Didny have to wait long for the shuttle.

Cons: We had some issue with tire pressure sensors so had to buy a pressure gage and go back to a city to buy one. Also the battery went dead one day. Would get a car with more power next time.

United States of America (USA)
Toyota Alphard
March 17, 2024

Pros: Quick and friendly, easy to get to from the Airport.

United States of America (USA)
Toyota Highlander
March 17, 2024

Pros: Fair price… was lower $ than most (due to bit older cars).

Cons: Interior front window not clean

Belgium
Toyota RAV4
March 15, 2024

Pros: Very good price. Don t expect top notch for cheapest price. The car did what it had to do, had over 180 K km and looked like he did. But the driving was good.

Cons: The drop of point at Auckland was very hard to find in the dark. The discount signs where not illuminated so we did not see them, it took us 30 min to find and we drove by 3 times. Our Internet data was gone so we could not rely on Google maps...

Canada
Toyota Yaris
March 7, 2024

Pros: As I said above, trouble free product and service for a reasonable price.

Cons: The price was higher than last year.

India
Toyota Camry
March 6, 2024

Pros: Good and efficient

Cons: I got an older model and would have preferred a newer model with the GPS screen fitted.

Australia
Toyota Yaris
March 4, 2024

Pros: Very friendly.

Cons: Nothing. The service was excellent

New Zealand
Toyota Corolla
February 28, 2024

Pros: Pick up and drop off at the yard was quick and easy.

Cons: Needing to get a shuttle to and from the airport to the yard, but the rental cost was well below others based in the airport.

Australia
Toyota Estima
February 20, 2024

Pros: Nothing

Cons: We were given a Toyota Estima, the car we hired, but it came with a disabled seat that you couldn't move back far enough to have room for your legs behind the front seat. The stereo was in Japanese, so we couldn't tune in the radio. It kept speaking to us in Japanese.

Australia
Toyota RAV4
February 19, 2024

Pros: The car didn’t breakdown, surprisingly

Cons: Child seat was old, dirty and unsafe. Staff attitude was awful, the guy behind the counter in Queenstown was extremely rude, unhelpful and argumentative. We filled the car with petrol on the way to dropping it off and it was full on drop off. We were then told the car was 7/8 full a minute later, when it was full to the brim. The car was parked on an incline which was skewing the reading and the guy was rude and didn’t acknowledge this or note it.

New Zealand
Toyota Yaris
February 18, 2024

Pros: Quick and efficient

Cons: We were very happy with the car and service. The only very minor niggle was that the fan made an annoying whine.

Australia
Toyota Corolla
February 16, 2024

Pros: Everything

Cons: Nothing

Indonesia
Toyota Yaris
February 10, 2024

Pros: Christchurch side was very efficient. Car had a lot of dog hairs in the boot however.

Cons: Drop off took a long time due to lack of staff. Papers could not be found and up until today I don’t know if the deposit has been refunded. While dropping off the car, I was asked about an issue with the window which was clearly stated on the handover report on picking up the car. The attendant should have checked that first rather than ask me about it. Car had 145.000 on the clock which seems a bit much for a rental. I had an issue with the car and called whether I could continue driving. I was

Australia
Toyota Yaris
February 10, 2024

Pros: Very friendly

Cons: Great customer service

New Zealand
Toyota Yaris
February 9, 2024

Pros: Sort out the communication

Cons: I thought it must be a scam

New Zealand
Toyota Yaris
February 5, 2024

Pros: Claire’s efficiency, courtesy, clarity

Cons: Needs to be clearer when booking online that we are paying agent for insurance also that we can Uber instead of shuttle instead of paying another group $35

Canada
Toyota Corolla
February 5, 2024

Pros: Car was well worn and looked it. Had flaking paint in a few spots in a few places. The saving grace was that it ran much better than it looked and we never felt unsafe driving it.

Cons: Staff was very good!

Malaysia
Toyota Corolla Sedan
February 1, 2024

Pros: Value. Smooth engine.

Cons: Front right car tyre was only 20kpa, discovered on day 2. Car has plenty of dents & scratches.

Australia
Toyota Yaris
January 27, 2024

Pros: Friendly efficient service.

Cons: Nothing.

Netherlands
Toyota RAV4
January 17, 2024

Pros: Very fast checkin and checkout.

Cons: Got a very old car, luckily it had no problems. Navigation system of the car is useless, outdated maps and badly readable screen.

New Zealand
Toyota Yaris
January 17, 2024

Pros: Efficient and hassle free

New Zealand
Toyota Corolla
January 15, 2024

Pros: See review

Cons: All good

New Zealand
Toyota RAV4
January 7, 2024

Pros: Not very satisfactory

Cons: Not really customer service could be alot better

New Zealand
Toyota Alphard
January 5, 2024

Pros: Great communication by DCR team

Cons: Wasn’t informed re age of the car

United Kingdom
Toyota Estima
January 4, 2024

Pros: Service great, price amazing overall condition of car poor to average lots of previous dents and scrapes had to carry out a repair to the seat mechanism myself

Cons: Upon arrival courtesy phone was not there and had to ask for assistance and call land line number overall condition of car poor to average lots of previous dents and scrapes had to carry out a repair to the seat mechanism myself And remote central locking didn't work That said didnt let us down at all

New Zealand
Toyota Highlander
January 3, 2024

Pros: Everything was seamless would definitely reuse

Cons: Nothing everything great

South Korea
Toyota Corolla
January 2, 2024

Pros: Knowledgeable

Cons: Older car and GPS was old. Call phone at airport was no longer there for a pick-up.

New Zealand
Toyota Estima
December 29, 2023

Pros: Staff were friendly and very accommodating when our flight was delayed. Thankyou no

Australia
Toyota RAV4
December 26, 2023

Pros: Not good at all

Cons: Didn’t like it

New Zealand
Toyota RAV4
December 19, 2023

Pros: Fast and easy pick-up and drop off

Cons: The car was not clean

Australia
Toyota Yaris
December 17, 2023

Pros: Great price and fuel efficient car

Cons: Car was old but not complaining at all since price was very good

Malaysia
Toyota Alphard
December 14, 2023

Pros: Fast pick up and drop off time

Cons: None

New Zealand
Toyota Yaris
December 11, 2023

Pros: good price, easy to use

Canada
Toyota Yaris
December 11, 2023

Pros: Personal quick and efficient

New Zealand
Toyota Yaris
December 11, 2023

Pros: Online check in meant quick pick up. Car was newer model, very clean & tidy.

Cons: Nothing.

Australia
Toyota Yaris
December 9, 2023

Pros: took next to no time processing and no time waiting

Cons: could have a larger office and locality nearer to the airport

New Zealand
Toyota Yaris
December 8, 2023

Pros: efficient, and cars are of excellent quality for the price

Cons: so far all is good. the gps that i rented - the cable was a bit loose and the gps will disconnect when the car travels on gravel. it also kept prompting for update. that was a little inconvenient.

Singapore
Toyota Estima
December 7, 2023

Pros: Reasonable rate

Cons: Very old car with very poor engine power and fuel efficiency

New Zealand
Toyota Yaris
December 7, 2023

Pros: The price.

Cons: See my comments above about insurance. In addition, the staff member at pick-up had no knowledge about the insurance cover.

New Zealand
Toyota Yaris
December 5, 2023

Pros: The whole experience with Discount Rentals where the customer and the vehicle was the priority

Cons: There was nothing not to like

United States of America (USA)
Toyota RAV4
December 4, 2023

Pros: Everyone we worked with was nice

Cons: The car was older, had over 225,000 kms and had bumps and scrapes all over it.

Singapore
Toyota RAV4
November 29, 2023

Pros: Responsive & helpful staff

Cons: The cleanliness needs improvement.

New Zealand
Toyota Yaris
November 29, 2023

Pros: As noted, really easy process. Pick up / drop off smooth, shuttle service great.

Australia
Toyota Yaris
November 28, 2023

Pros: Efficient and clear communication

India
Toyota RAV4
November 28, 2023

Pros: Ease of instructions to pick and drop car. The additional facility of airport drop post dropping of car

Cons: Non availability of staff post office hours (despite paying fee for same) to understand features of car and get queries clarified, especially when we were picking the car. They deliver car through a parking agent - who does not know anything about the car. This actually resulted in lot of inconvenience.

Australia
Toyota Camry
November 21, 2023

Pros: Quick, efficient, polite.

Cons: N/A

New Zealand
Toyota Camry
November 19, 2023

Pros: The after hours people were great.

United Kingdom
Toyota Yaris
November 15, 2023

Pros: Nothing

Cons: Very poor service. Cars are in a really bad state with lots of damage to exterior and interior. Cars are not serviced. We were given a brutally damaged Mazda at first but then post disagreement they managed to change it to another damaged Mazda. There was an employee there(white, 40s) who was exceptionally rude.

New Zealand
Toyota Corolla Sedan
November 3, 2023

Pros: Service was very average. The man serving when we picked up the car seemed very grumpy

Cons: As above

Australia
Toyota RAV4
November 2, 2023

Pros: Very little apart from refunding costs associated with us being required to hire another vehicle due to the vehicle being unsafe

Cons: poor customer service and lack of maintenance and customer responsibility

Australia
Toyota Alphard
October 15, 2023

Pros: Simple and quick pick up and drop off

New Zealand
Toyota Yaris
October 13, 2023

Pros: It was so easy and they didn’t try to sell you insurance but just pointed out when to call which prompted me to buy

Cons: The car was much older than I thought but it still drove pretty smoothly.

New Zealand
Toyota Corolla
September 20, 2023

Pros: Ease of hire

Malaysia
Toyota Camry
September 18, 2023

Pros: Fast and efficient

Cons: Nil

Australia
Toyota Corolla
September 13, 2023

Pros: Friendly service, car was ready at appointed time, free shuttle to/from airport, very good pric

Cons: Nothing

New Zealand
Toyota Yaris
September 11, 2023

Pros: everything

Cons: nothing

Australia
Toyota Corolla
September 4, 2023

Pros: Great communication by the company, reliable car that was fuel efficient, affordable price. Even included transport to and from airport.

Cons: Instructions on where to exactly return the car were a but unclear, however the company was able to find us and direct us where to go.

Australia
Toyota Corolla
August 29, 2023

Pros: Very friendly

Cons: Nothing

New Zealand
Toyota Alphard
August 24, 2023

Pros: Nothing

Cons: Tried to get palmed off with a below par vehicle

Australia
Toyota Yaris
August 24, 2023

Pros: fast and friendly

New Zealand
Toyota Corolla
August 23, 2023

Pros: The service was so smooth and easy. Especially considering it is an off site service.

Cons: It is a bit more of a job being off site but well worth it with the difference in costs.

Singapore
Toyota RAV4
August 21, 2023

Pros: The car works fine through the whole trip. As a means of transport it had no issue.

Cons: There is no inbuilt gps in the car. Interior of car is dirty (floor mat) and I wanted to give the seats a wipe before sitting. Some dents which discount car already noted prior to rental.

Australia
Toyota Camry
August 13, 2023

Pros: Overall great service

Cons: My only comment is on the booking pages it didn’t have any markups. It was all ok, but I feel like I needed to know what previous marks were accounted for,

New Zealand
Toyota RAV4
August 13, 2023

Pros: Overall was a very good experience

Cons: The only negative I can find is that the cars outer was not clean when we picked it up other than that it was all good

New Zealand
Toyota Corolla
August 10, 2023

Pros: they were efficient friendly helpful

Australia
Toyota Alphard
August 9, 2023

Pros: Nothing, would never use again.

Cons: Tires were bald and unsafe - Also the car was filthy when we picked it up, hadn't been cleaned, also the GPS was all in Chinese so couldn't use it. Also 2 of the seatbelts didn't work. Also the baby seats they gave us were old and dirty and we had to install them ourselves.

New Zealand
Toyota RAV4
August 8, 2023

Pros: Thankful that they swapped out the car for something more suitable

Cons: The initial car shouldn’t have been an option for the price we paid and the condition/age of it. The oversight of the wobble in the steering was also a concern

Australia
Toyota RAV4
August 6, 2023

Pros: Online check in quickened the pick up process but as the car yard is north of the airport, we had to ride the provided shuttle bus to go pick up the car. Drop off wad also quick.

Cons: The car we were provided (Rav 4, possibly 2017) had around 224,000 km's on the engine odometer. That was a little concerning as we did quite a bit of driving around the South Island of New Zealand/Aotearoa. The car had had a few scuffs on the bumpers and rust marks on the roof. A newer car or a car with much less odometer km's would have been more appropriate.

Australia
Toyota Estima
July 29, 2023

Pros: Drop off was easy

Cons: The complete experience

United States of America (USA)
Toyota RAV4
July 24, 2023

Pros: Reasonable rate

Cons: Didnʻt deliver the car as advertised.

United States of America (USA)
Toyota Corolla
July 18, 2023

Cons: The car assigned to me hadn’t been throughly cleaned; there were personal papers and food packaging rubbish left in the car from the previous two renters.

Australia
Toyota Corolla
July 18, 2023

Pros: Fast and cost effective

Cons: Mentioned above

Singapore
Toyota Yaris
July 16, 2023

Pros: Cheap

Cons: Getting hold of a rep to ask a question was impossible

New Zealand
Toyota Camry
July 11, 2023

Pros: We picked on price

Cons: Didn’t know how to contact pick up ride on arrival. Couldn’t get hold of anyone via phone. Our car was given to someone else with the same surname. Car leaked when it rained.

New Zealand
Toyota Corolla
July 11, 2023

Pros: Quick, easy and really affordable. Great communication from the team the day before. Our car we had booked had a car key issue so we got upgraded to next size car. We will definitely book again.

Cons: Could have been better info before arrival on exactly which door to go to, to meet the shuttle. We were waiting at the wrong one initially.

Australia
Toyota Corolla
July 10, 2023

Pros: So far simple, honourable and excellent to deal with. I don't like the addition of a $1000. Bond but I do understand to a point that some customers do not do the right thing and it not fair that all customers should be punished by losing there bond.

Cons: At this stage No problems at all overall a good experience.

Singapore
Toyota Highlander
July 3, 2023

Pros: Service support available 24/7.

Singapore
Toyota Highlander
June 28, 2023

Pros: It’s value for money and the car given exceed the budget we spent.

Cons: Car is a tad older but overall well maintained. For the money paid , definitely a good deal.

New Zealand
Toyota Corolla
June 28, 2023

Cons: I gave my feedback in the first question. I appreciate that you could bring some information about when I will receive the refund of the bond.

Singapore
Toyota Estima
June 26, 2023

Pros: The easiest way to do transaction and communication.

Australia
Toyota RAV4
June 26, 2023

Cons: Incorrect pic of the car used

Australia
Toyota Alphard
June 24, 2023

Pros: Quick easy from pick up to return

Cons: Car provided is pretty old, year 2005.

Singapore
Toyota Corolla
June 23, 2023

Cons: Important items such as wipers and snow chains were not check properly. This causes worries when we have to drive through rain conditions and when we were heading to areas that might need the use of snow chains.

Australia
Toyota Camry
June 23, 2023

Pros: People very nice to deal with. Courteous and helpful.

Cons: Car was filthy inside. Appeared to have been wiped over with a really dirty cloth. Hate to think what was on that cloth ,just awful. Even the inside windows and instrument glass were hard to see through because of the film of dirt inside. Car was actually much older than I expected. However it performed well and didn't miss a beat.

United Kingdom
Toyota Camry
June 21, 2023

Pros: Quick and easy pick up and drop off.

Cons: They were unable to confirm the bond refund at the time of drop off, but it had gone through.

New Zealand
Toyota RAV4
June 20, 2023

Pros: Inside of windscreen and dashboard hadn't been cleaned/dusted. All good otherwise.

Australia
Toyota RAV4
June 18, 2023

Pros: Very friendly and helpful. Martin at Christchurch and Felipe at Queenstown were special .

Cons: Nothing.

New Zealand
Toyota RAV4
June 14, 2023

Pros: The drop off and pick up from airport was so quick and hassle free

Australia
Toyota Corolla
June 8, 2023

Pros: Pre arrival sms instructions; Friendly and helpful desk staff.

Australia
Toyota RAV4
June 5, 2023

Pros: Older car, Cheaper price.

Cons: As described above.

Australia
Toyota RAV4
June 4, 2023

Pros: Was good for what was needed for our family.

Singapore
Toyota Highlander
May 26, 2023

Pros: Overall good experience just that the car is old high mileages and scratches all over kind of worry overall is good and reliable performance for this Toyota car

Cons: Rental time took a while and unexpected further charges on fees and airport transfer however drop off car no hassle fast and great service including assistance to load baggages

Australia
Toyota Corolla
May 20, 2023

Pros: Representatives were friendly and helpful, and processed details quickly.

Cons: Finding the pick up location could have been easier (after hours). The signage at Christchurch airport was unclear and the shuttle service had no clear indicator that it was affiliated with Discovercars. We only knew because we called the phone number provided. Other people were also asking around/seemed unsure. The shuttle also took 30 mins to arrive because there was only one of them and there were about 3 shuttles worth of passengers waiting.

Singapore
Toyota Estima
May 19, 2023

Pros: Reasonable price

Cons: It'll be good if we were told on first day specifically the exact location of office to return key when your office is closed before 9am.

Australia
Toyota RAV4
May 18, 2023

Pros: Good price for age of car

Cons: No apply pay Car a bit old lots on the clock

Australia
Toyota Yaris
May 18, 2023

Pros: The free shuttle bus was easy to use and made pick up and drop off easy.

Cons: Car had many issues. Brake shudder with sqeeling on stopping. Car smelt of fuel, needed new tyres, radio speaker on passenger side not working. Car had way too may klms for a hire care, we needed to travel a distance and we were worried about the car breaking down. We did ask for another car at pick up and told nothing was available. We also though the car would have GPS but sadly, no.

Australia
Toyota Corolla
May 17, 2023

Pros: The service is quick and friendly

Cons: Nothing

Singapore
Toyota Corolla
May 13, 2023

Pros: Fantastic and prompt 24 hours service. Will share with others..

United States of America (USA)
Toyota RAV4
May 10, 2023

Pros: The staff were very professional and friendly. I was picked up in a timely manner. The vehicle I rented was exactly what I wanted. It was clean and had more bells and whistles than I was expecting. Dropping off the car was quick and easy. The staff was awesome! From the shuttle drivers to the rental agents, they made everything a breeze. I would highly recommend this particular rental company to anyone!

Australia
Toyota Yaris
May 10, 2023

Pros: The only negative is that I had filled out everything online prior to my arrival .. but then had to sit down at Airpark Canterbury at 1am in the morning .. to fill all the same details in yet again on Forms that had been left for me to complete! I was very unhappy about that and could not understand why it was needed .. as I had provided exactly the same info online earlier. Please address this part of your Collection Process. Apart from that; everything was Perfect !

China
Toyota RAV4
May 8, 2023

Pros: The car was very old and full of dust when we picked it up. I wouldn’t drive it for long distance if it was my own car. And we had to buy the insurance again on site to pick up the car.

United States of America (USA)
Toyota Corolla
May 6, 2023

Pros: Agent was friendly. Driver of shuttle was friendly and nice.

Cons: Slow rental pickup. Car had almost 150,000 k on it and it showed.

Australia
Toyota RAV4
May 5, 2023

Pros: The inside of the windscreen could have been cleaner. It also needed new wiper blades. Was hard to see when it rained and we couldn’t clear the windscreen well enough to see safely.

United Kingdom
Toyota Corolla
April 30, 2023

Pros: Friendly and efficient

Cons: Nothing

Australia
Toyota Corolla
April 20, 2023

Pros: Efficient, affordable, helpful representatuve

Cons: Only issue was that the car radio did not work - it was a road trip and would have been nice to listen to some music. Also, no mobile device charger in the car.

Thailand
Toyota Camry
April 20, 2023

Pros: Helpful Staff when Pick up and Drop off us at Airport. and the process is easy.

Cons: not a problem, but if faster replying email it would be much appreciated!

Hong Kong
Toyota Yaris
April 18, 2023

Cons: We had two hires. Ezu’s car condition is very good and staff nice when we used it’s car in North Island for 2 days. Discount Car Rentals provided us a quite old car with mileage at 197,xxx kilometres which made me a bit worried on our 11 days trip in South Island as I never drove such an old car overseas. But the staff were all friendly and efficient.

New Zealand
Toyota Corolla
April 10, 2023

Cons: There was no communication to say where or how i'd collect my key when i turned up to the office and it was closed ( at 4:30pm ) My car was much older than expected and was told that was all that was left as it was a busy weekend. Didn't make me feel like a valued customer because i'd gone through this website to book.

Australia
Toyota Estima
April 10, 2023

Pros: Easy and good value.

Cons: Car needed engine oil

Philippines
Toyota Corolla
April 5, 2023

Pros: Car was in good condition; Pickup and dropoff super easy; Provided for the transfer required; Best price; Great staff - Thanks Nicole!

Canada
Toyota Estima
April 4, 2023

Pros: great agent, friendly shuttle service.

Cons: nothing

United Kingdom
Toyota Corolla
April 1, 2023

Pros: Quick, easy. Didn’t want a flashy car so perfect for us

Switzerland
Toyota Corolla
April 1, 2023

Pros: clear pickup instructions, valet shuttle service from and to airport, efficient pick-up handling, friendliness of staff, customer friendly and fast drop-off, free allowance to use inter islander ferries

Cons: car was reliable, but front looked ugly due to visvible old paint damages.

New Zealand
Toyota RAV4
March 23, 2023

Pros: Very simple to book and collect the car!

Cons: Nothing

United States of America (USA)
Toyota Corolla
March 21, 2023

Pros: Everything

Cons: n/a

Canada
Toyota Corolla
March 21, 2023

Pros: Very helpful staff

Cons: nothing comes to mind

Australia
Toyota Camry
March 18, 2023

Pros: I couldn’t fault anything, awesome experience and great easy process to collect and drop off

New Zealand
Toyota RAV4
March 13, 2023

Pros: Friendly and efficient. shuttle was prompt and easy to find

Cons: nothing I didnt like.

Australia
Toyota Estima
March 13, 2023

Pros: Well maintained older vehicle was really good value for money. They weren't concerned by minor road damage to paintwork as a reason to charge excesses to suck extra money out of you.

Cons: They were a touch out of the way for an airport passenger but not too bad.

Australia
Toyota Corolla
March 13, 2023

Pros: Great price

Cons: A bit hard to find office

United Kingdom
Toyota Corolla
March 4, 2023

Pros: Liked everything

Cons: Nothing

United States of America (USA)
Toyota Yaris
March 3, 2023

Pros: Easy pickup and drop off

Cons: The closing time (5pm) of the office however my flight was somewhat late due to mechanical issues and I was 15 minutes late and I was able to pick up my car.

United Kingdom
Toyota Corolla
March 3, 2023

Pros: significantly cheaper than other sites

Cons: external condition of the car . lots of dents rust spots though mechanically sound.

Australia
Toyota Camry
March 3, 2023

Pros: Al went according to plan.

Ireland
Toyota RAV4
February 28, 2023

Pros: Easy process to pick up and drop off car

Cons: Picture of suv is newer model of what you get

Singapore
Toyota RAV4
February 27, 2023

Pros: polite and efficient

New Zealand
Toyota Corolla
February 26, 2023

Pros: it was convenient

Cons: Paying for a shuttle from the airport to get there. But is is available 24 hrs so that is an advantage

Australia
Toyota Alphard
February 23, 2023

Pros: Everything was a smooth process

Cons: Everything was great

Australia
Toyota Camry
February 23, 2023

Cons: Impossible to get a customer service representative if you needed help. Their "customer service" is the piece of paper that's provided on the day of pick up.

Australia
Toyota Alphard
February 22, 2023

Pros: Everything ready to go, car there, office open and paper work ready.

Australia
Toyota RAV4
February 21, 2023

Pros: Was an old car had more than 187000 Km on the clock air conditioner was not cold enough. Probably needs gas refill ( canister)

Cons: Was ok

Australia
Toyota Corolla
February 10, 2023

Pros: Friendly and efficient

United Kingdom
Toyota Camry
February 6, 2023

Pros: Friendly and helpful staff. Vehicle was fine.

Cons: Car had done almost 200,000km

Australia
Toyota Alphard
February 2, 2023

Pros: Car met expectations

Cons: Refer above

United Kingdom
Toyota Yaris
February 1, 2023

Pros: Cheap and fast picking car up

Cons: The only thing I’ve got to say the car was pink, 😂

Australia
Toyota Estima
January 31, 2023

Pros: Shuttle service, customer service before pick up.

Cons: Older car model, filthy interior car body damage.

Canada
Toyota Yaris
January 24, 2023

Pros: Drop was smooth at a much more professional office in Queenstown

Cons: Very small single person office and agent was not there when we arrived. Another client and myself were a bit anxious until the agent arrived standing in a long term are park for about 10 minutes. Car was very beat up with scratches and marks on every panel as well as a windshield chip. Agent promised to send pictures of vehicle at time of pick up, this didn’t happen.

New Zealand
Toyota Corolla
January 23, 2023

Pros: Great service. Easy pick. Friendly professional staff.

New Zealand
Toyota RAV4
January 11, 2023

Cons: Image on the Website indicated the latest model of car but it was an older type

Australia
Toyota Corolla
January 2, 2023

Pros: All good

Cons: Needed to be informed of shuttle service before arriving in NZ

Australia
Toyota Alphard
December 22, 2022

Pros: They were very accommodating and took the time to explain the rental process and look after our needs

Cons: Nothing, it was all better than I expected

New Zealand
Toyota RAV4
December 21, 2022

Pros: The staff were all pleasant and provided good service

Cons: Refer to my comment about the flat battery.

New Zealand
Toyota Estima
December 21, 2022

Cons: The headlights were not working

Singapore
Toyota RAV4
December 20, 2022

Cons: The sideboard car’s left rear tyre was damaged at Queenstown. I tried corresponding with Discovercars.com on 7/12/22 evening but to no avails. Having no choice, I was recommended to seek nearest car repair centre, and consequently replaced with a new car at a cost of NZ$299. Please advise how can I claim car’s insurance for the tyre problem. Thanks

New Zealand
Toyota Camry
December 18, 2022

Pros: Fast service, happy to sort the problem, the shuttle was easy, inside the car clean they were apologetic about outside of the car

Cons: The time for the shuttle was longer than expected. However, we got there early, so no stress. understood when the shuttle got there what the hold-up was. Out of discount cars control.

New Zealand
Toyota RAV4
December 18, 2022

Pros: great price

Cons: couldn't find office and website did not have new address

Singapore
Toyota RAV4
December 14, 2022

Pros: Service was ok

Cons: The rental deposit.

Australia
Toyota RAV4
December 12, 2022

Pros: Easy to communicate

Cons: The desk was unattended at drop-off

New Zealand
Toyota Yaris
December 12, 2022

Pros: Nice tidy car. Good value for money

Australia
Toyota Alphard
December 7, 2022

Pros: We hired a Toyota Alphard. When we opened the passenger side doors which supposed sliding automatically but only one side working, the other side we required manually. The car had lots minor Scratch marks over the body and the interior carpets & car seats were very dirty. We hired a GPS system but Discount Car gave us a very old model TomTom. It’s screen was unclear and very small. Then end up we asked for refund

Singapore
Toyota RAV4
December 6, 2022

Pros: Good price with great service

Singapore
Toyota Estima
December 2, 2022

Pros: Good friendly service

Singapore
Toyota Estima
December 1, 2022

Pros: The replacement was much better and we got our refund and discount for all the inconvenience.

Cons: The first car was lousy. Aircon not working. We wasted some of our traveling time to get it fix but cannot be done due to other complication.

Hong Kong
Toyota Alphard
December 1, 2022

Pros: Abundant choices of vehicle types

New Zealand
Toyota RAV4
November 30, 2022

Pros: Discount rentals were moving premises so taking that into account their service was very good.

Cons: On returning the car at 11.45am the office was shut as only person was handling another customer. While a phone call solved the problem they should realise a locked office is very worrying

Australia
Toyota Corolla
November 28, 2022

Pros: Customer service from discount rental cars made you feel safe and reassuring that if things went wrong I would be ok and the cars reliability

Australia
Toyota Estima
November 24, 2022

Pros: Efficient pick up and drop off.

Cons: The car was in mechanically very poor condition. Brakes very soft. Weird vibrations from transmission, suspension was shocking. Body panels lose and noisy. 200,000 + kms. This car should be retired before someone dies in it.

Australia
Toyota Highlander
November 21, 2022

Pros: Quick at picking us up from airport

New Zealand
Toyota Corolla
November 21, 2022

Pros: Friendly, quick pick up and drop off

Australia
Toyota Camry
November 16, 2022

Pros: Well priced and car ok even if old and not in great shape

Cons: Very inconvenient to have to deliver the car after hours (3am) to another office. Would have been much better is we could have left at airport with dropbox for key

Australia
Toyota RAV4
November 16, 2022

Pros: Friendly and efficient service

New Zealand
Toyota Corolla
November 13, 2022

Pros: overall great service

New Zealand
Toyota Corolla
November 11, 2022

Pros: Very pleasant staff and car was spotless inside.

Cons: There wasn’t a cargo tray covering the boot of the car so our luggage was left exposed. This wasn’t ideal! Google maps didn’t know how to guide us to the address to return the vehicle. Spent about 45 minutes trying to return it. Fortunately, we had checked in for our flight prior.

New Zealand
Toyota Corolla
November 11, 2022

Pros: The girl was very friendly and efficient. Gave excellent instructions and ensured details of insurance were understood. The car was clean with only a few small scratches 😊 Would definitely recommend them.

New Zealand
Toyota Yaris
November 8, 2022

Pros: Booking process was good

Cons: As stated above

United States of America (USA)
Toyota Camry
November 7, 2022

Pros: So easy to book, pick up and return.

Canada
Toyota Yaris
October 31, 2022

Pros: Quick and simple

New Zealand
Toyota Alphard
October 31, 2022

Pros: pick up shuttle service, car rental price, after ours drop off availability and shuttle to airport.

Australia
Toyota Corolla
October 29, 2022

Pros: They made it easy.

Malaysia
Toyota Corolla
October 20, 2022

Pros: Nothing. Your way of conducting business is unethical.

Cons: Unethical, unprofessional and not trustworthy at all.

New Zealand
Toyota Yaris
October 17, 2022

Pros: See above

Cons: Guy at the 24 hour drop off was a bit gruff about where to leave the car. The sign said park by the fence, when I couldn't see any parks by the fence I tried to use the disabled space just to drop our bags off before finding a proper park and he told me off.

New Zealand
Toyota Yaris
October 13, 2022

Pros: Car was ready and waiting. Nice polite helpful young people on the desk

Cons: Difficulty identifying the building on pick up (didn't use the shuttle from airport). No name on the building and sharing with another company confusing. There was just a small rectangle board at ground level against the front window of the building.

Singapore
Toyota Estima
October 7, 2022

Pros: Even though it is an old car but the performance is still good.

Cons: No front and rear camera for use in case of an accident. The car should be fitted with a camera for reversing.

New Zealand
Toyota Highlander
September 21, 2022

Pros: Being picked up from airport & the service from Daniel your front desk he was great

Cons: Daniel was awesome

Malaysia
Toyota RAV4
September 19, 2022

Pros: Best rate in town.

Cons: Unconvincing credit card site for car deposit/bond. Picking-up and dropping off the car is far from the airport.

New Zealand
Toyota Highlander
September 18, 2022

Pros: Car got us to where we wanted to go. Friendly staff and efficient pickup service.

Cons: The car we hired had a headlight that didn't go, we noticed this after we'd left depot on day of collection - probably shouldn't have been hired out like that as it would have failed a WOF. The key fob also didn't work even after purchasing new batteries for it.

Australia
Toyota Yaris
September 18, 2022

Pros: Pro-active pickup, great attitude to missing documentation

Cons: Pickup instructions for CHC on website is out of date. Pickup SMS arrived 8 hours after pickup, needs to be sent 24 hours prior.

New Zealand
Toyota RAV4
September 14, 2022

Pros: Great after hours pickup and drop off

Cons: Great service no problems at all. Good clear instructions

New Zealand
Toyota RAV4
September 13, 2022

Cons: I wasn't explained that it was awd not 4wd and that there was chains in the boot

Malaysia
Toyota Alphard
September 10, 2022

Pros: Amazing customer services.

New Zealand
Toyota Alphard
September 3, 2022

Pros: Really great service and communication.

Cons: The only let down was that the van had a bad odour.

New Zealand
Toyota Yaris
August 29, 2022

Pros: The car was fine, but very well used.

Australia
Toyota Alphard
August 21, 2022

Pros: Very quick service & communication was very good

New Zealand
Toyota Alphard
August 15, 2022

Cons: That it dis not had bluetooth music system because long drives u need music to listen to

Australia
Toyota RAV4
August 15, 2022

Pros: easy to deal with.

Cons: all good

New Zealand
Toyota Highlander
August 9, 2022

Pros: Good vehicle, communication and value.

Cons: One headlight wasn't working on vehicle.

United States of America (USA)
Toyota Corolla
August 3, 2022

Pros: The agent Nicole was very efficient and friendly.

Cons: Car had multiple dents in it and was an older model than I expected

New Zealand
Toyota RAV4
August 2, 2022

Pros: The young man in Christchurch was a delight

Cons: Nothing

New Zealand
Toyota Yaris
August 1, 2022

Pros: Customer service

Cons: Car was a bit crappy, but it was cheap and so that was the deal!

New Zealand
Toyota Corolla
July 29, 2022

Pros: So smooth and easy

Cons: They are amazing that’s it

New Zealand
Toyota Yaris
July 28, 2022

Pros: Very helpful - friendly, efficient

Cons: nothing

New Zealand
Toyota Estima
July 28, 2022

Pros: polite staff, able to go the extra mile

New Zealand
Toyota Corolla
July 22, 2022

Pros: Good communication ahead of the pick up day. Being able to complete personal details ahead of time helped make the pick up efficient.

Cons: That even for a drop off between 8am -9am it still is considered out of hours and attracts an extra fee.

Singapore
Toyota Yaris
July 21, 2022

Pros: Free pickup service from the airport

Cons: The car we rented was extremely old and looked like it can be scrapped anytime. When we got into an accident, the service / support provided was very dissatisfactory and they began to charge unnecessarily.

New Zealand
Toyota Alphard
July 8, 2022

Pros: Staff and contact fantastic

Cons: Van had damage but was well recorded.

Australia
Toyota Corolla
July 5, 2022

Pros: The service was friendly and very efficient.

Cons: There wasn't anything to dislike.

New Zealand
Toyota Yaris
June 15, 2022

Pros: Lovely friendly staff, great communication and super easy pick up process. Loved the little car we got!

Cons: Nothing. Discount cars was awesome.

New Zealand
Toyota Yaris
May 12, 2022

Pros: I liked that they were friendly, and knowledgeable, and that without charge swapped our car out so a wheelchair user would be more comfortable

Cons: My only complaint is that the money that was held as a deposit is still not refunded but I suspect this is a bank issue and not the rental agency

New Zealand
Toyota Corolla
May 5, 2022

Pros: Everything will definitely use this company again

Cons: Great staff member for pick up and drop off

New Zealand
Toyota Corolla
May 2, 2022

Pros: Excellent service - they pointed out that I had double-booked insurance, which meant I could cancel the duplicate policy.

Cons: I was expecting a slightly nicer car, but the price was very cheap, and so the car supplied did match the price.

Australia
Toyota Corolla
May 2, 2022

Pros: The transaction from booking, to collecting the car and dropping the car off was easy and stress free. - even with a 1 and 3 YO in tow. The car was wonder and met all our needs. Staff were very friendly and helpful. I would most certainly book with Discount Car Rentals NZ in the future & would recommend the company.

Cons: Service was fabulous, can't complain at all.

New Zealand
Toyota Yaris
March 20, 2022

Pros: That they were friendly and efficient while serving me

New Zealand
Toyota Yaris
March 5, 2022

Pros: Efficiency and overall ease from start to finish

Cons: N/A

New Zealand
Toyota Corolla
February 23, 2022

Pros: They were friendly, keen to help and the price of the car was amazing. They text me days before to let me know where they would meet me and gave me a cell phone number for ease of contacting them.

Cons: Nothing, car was a little bit stone chipped but for the cost it was great

New Zealand
Toyota Corolla
February 15, 2022

Pros: Customer service was quick and easy

Cons: Cars windscreen wiper were worn out. Windscreen had carbon all from inside. Found a half full coffee bottle under the driver seat. Had a weird smell in the car. Car that was shown during booking was not the car given to us, I know it says ''or similar models'' , but not only the car was a older model it had so many cosmetic damages to the car that I don't know why they don't repair them. I was embarrassed to take the car anywhere because of the condition of the car.

New Zealand
Toyota Yaris
February 11, 2022

Cons: There was rubbish under the drivers seat so concerned in these covid times they hadn’t done a deep clean.

New Zealand
Toyota RAV4
January 8, 2022

Cons: the spare tyre was worn

New Zealand
Toyota RAV4
December 9, 2021

Pros: Great service car was good.

Cons: All good service

New Zealand
Toyota Yaris
November 25, 2021

Pros: The person I was dealing with was lovely

New Zealand
Toyota RAV4
November 22, 2021

Pros: They provided pick up and drop off at airport

New Zealand
Toyota Corolla
November 17, 2021

Pros: They did everything that we expected and service was great

Cons: We were concerned about exterior paint chips on car and had no way of verifing damage before we drove off

New Zealand
Toyota Corolla
November 10, 2021

Pros: We were picked up in a timely manner in the car we were hiring so didn't have to move our luggage, same with drop off. The lady who we dealt with was very friendly and chatty. The car was older with quite a few paint scratches and dings but was clean and tidy on the inside and drove well. For the price we paid it was good value.

Cons: There was nothing we didn't like.

New Zealand
Toyota Yaris
October 24, 2021

Pros: Good person to person communication for shuttle pick up from airport and prompt drop off and shuttle back to airport

Cons: The car ran well but very old and not in good condition. 204k km on odometer. The car had dents, smashed front lower faring, missing paint, chipped windshield. Driver seat did not lean back. Dusty inside. It worked fine and would have been great if I had borrowed it from a friend—odd that this is the car they are renting out for $ though!

New Zealand
Toyota Corolla
September 19, 2021

Pros: Pretty good service Kept in contact regarding pickup

Cons: All was good but we did have to let them know about a headlight that was not working

New Zealand
Toyota RAV4
August 19, 2021

Pros: Nice to have the pick-up and drop off to the airport with our rental car as easier for luggage.

Cons: NA

New Zealand
Toyota Yaris
August 11, 2021

Pros: The customer service and efficiency given were excellent

New Zealand
Toyota RAV4