Discount Car Rentals New Zealand at Christchurch Airport

Pros: good reliable after hours pick up at a reasonable cost

Cons: Nobody took me to the car, should have told me car us doing over 131000kms and banged up.

Pros: We got what we paid for.

Cons: Nil

Pros: Value for money

Cons: No one at office until after 9:15am. Car interior windscreen needed cleaning. The left rear brake was metal to metal when braking.Many many marks on car and no photos taken by Discount.Took my own photos.Button to open fuel cap door not clearly evident. Note in rental agreement would be useful.

Pros: Easy transfers to and from the airport

Cons: Car did not include booster seat as requested. Flat tyre service repair was a mission to achieve.

Pros: very reasonable

Pros: Nothing

Cons: The car was old and had more tha 250.000 kilometres. The direction was jammed and when we informed the management, they didn't care. The car wasn't cleaned.

Cons: The car would suddenly drop off acceleration for no reason and would often loose power when trying to accelerate off from an intersection. It would only do 5km/hr for up to 40 to 60 seconds. Very dangerous. Some days it would run well for an hour but then suddenly go wrong. These Mazdas have a well known electronic control fault. I am an experienced car repairer so I could sometimes double kick the accelerator and get it working but it was not safe. I texted the agent but got no response.

Pros: Efficient, affordable.

Cons: Car was a bit scruffy but overall a real-world approach to hire cars.

Pros: Good value for money.

Cons: We were there at opening time i.e. 9am for the pick up and drop off but unfortunately both times the agents were late.

Pros: I liked the airport pickup drop off.

Cons: The phone number provided in the email to organise pickup at the airport would not ring. I had to google for an alternative number.

Pros: Customer service is great. Pick up and drop off is very fast and convenient.

Cons: Maintenance of the car is not so great. Came with a lot of scratches and the car brake makes a loud noise. Would recommend to service the car

Pros: Car was dirty inside and out. We mentioned this and they denied it. We have photo evidence

Cons: Bond taking was to long to return

Pros: Shuttle service was very good

Cons: Very old model car, had 230k on the car Charge you a bond twice the price of rental

Pros: The car was an older model but the price reflected this.

Cons: The picture on the website is of a new model and we got a 10 year old car.

Pros: Easy to pickup and drop off.

Cons: Nothing

Pros: Provider was very helpful, we had an issue with a tyre but they were superb in getting it resolved and they stuck to their word

Cons: Car radio was in Japanese, difficult to use.

Pros: Service was fine but car may just need new wiper blades before winter sets in

Pros: Easy pick up from the Christchurch Airport. Pleasant and courteous and all communications by mail were attended to without a hitch. Great.

Cons: Nothing not to like

Pros: It was good but can be better

Cons: I have asked for Rav4 however it was old Hyundai Tuscon

Pros: The price, considerably lower than the major car-rental brands, was what drew us to Discount. The car had a lot more mileage and was a few years older than what you would rent through the major brands, but our rental performed flawlessly over our 40-day rental period.

Pros: Folks at the counter were very nice.

Cons: The office is a tiny room inside a parking lot building. There is really only room for one customer at a time. I wish the vehicle was a little newer. No apple play for your phone to run directions. If I would have been traveling solo, driving in a new country hands free would have been a challenge. The high mileage for a rental in my opinion, 256,000 on pick up.

Pros: Very helpful and considerate, easy to work with and went beyond to help me with short notice.

Cons: Nothing

Pros: Blue tooth would have been handy - not sure why it needed to be disabled

Pros: affordable rate

Cons: pressure and discomfort for tourist/customers on the timming of key-return.

Pros: The price

Cons: Car not cleaned, wipers needed replaced(terrible to see when it rained), some strange noise - tyres or wheel bearings???

Pros: Quick

Cons: The car supplied was NOTHING like what was expected it looked like a boy racer vehicle with modified exhaust and lowered suspension! Two front rims were totally different from the two rear alloys rims! The windscreen had something smeared across it when we turned on wipers and the wiper blades were old worn and brittle. The vehicle was a Japanese import all dials were in Japanese even the radio when i complained i was told to fiddle about with controls until i found out how to work the radio!

Pros: Nothing

Cons: I was given and old car

Pros: Low cost

Cons: Condition of car

Pros: Fast, clear pickup service. Great communication of what I was required to do. Car was in great shape. Easy to drop off.

Cons: The office was a bit awkward, in terms of layout when we first arrived. Perhaps more signage or branding so we are confident that we are in the right place. Not a big deal though.

Pros: Service was good, car needs new and better tyres. The abs was working overtime going UP hairpins...

Pros: God price

Cons: The air con didn't work on cold wiperblades were worn i had to clean the inside and outside of the front screen to ge able to see out no screen washer aditive don't the the car had been cleaned for a few hires..I'm pretty sure the ad was for a Toyota or similar late model cars not a 14 year old car

Pros: The car did run well, hiring staff were very courteous & the car was easy to pick up & drop-off

Cons: The Japanese car only displayed Japanese writing on center console.

Pros: Nothing much

Cons: Ambivalent service. Initially given old, dirty car which had no attempt made to clean before hire

Pros: Easy to book online. Shuttle available to office from airport.

Cons: Pick up took over an hour. Car had a hubcap ziptied on; transmission/gearbox slips; No AC when hire states AC required, so breach of contract; car is 34 years old.

Pros: Efficient and affordable

Pros: Responsive customer support during booking and later when we made some reservation changes

Cons: Vehicle condition was lower than expected

Pros: All staff that we interacted with were friendly and helpful. Having a shuttle van to and from the airport was great.

Cons: The email with instructions was not updated. No longer did we need to go to door 9, plus there was no phone there, we could have stayed at door 1 by arrivals and have been picked up sooner.

Pros: There was nothing to like about the agency. Would definitely not recommend anyone to opt for it

Cons: We were given a 11 year car which is no condition to be driven around for such long distance. Very disappointed with the service

Pros: quick pick up

Cons: cost way more than I was use to

Pros: Car economical on petrol.

Cons: Card didnt have GPS inbuilt

Pros: They should be ashamed to rent a car with, Scratches, Dents, No interior lights, No Cruise Control, Broken Remote Mirrors and everything in Japanese. Disgusting!

Pros: It was easy to find at the rental centre

Cons: The car was filthy, with parts missing and broken, and many scratches and dents. There was no water in the screen wash and the full wasn't full - as soon as we drove out, the gauge dropped down. The agents were very unhelpful and didn't speak English properly.

Pros: They were polite and efficient

Cons: Drop off was a bit hard to fine as Google says to stay in right lane and your destination is on the left the road must have changed with a override at some stage.

Cons: Car was in a deteriorated state Staff were not helpful and no resolution was provided Key fob battery was dead Car had an alignment issue Car was damaged on the front end Car had glue on some windows obscuring the view Rental company was not responsive and did not provide assistance

Cons: Car was quite old and had many issues including squeaky breaks, needs for oil change, speakers that did not work

Pros: Friendly staff and willing to help when necessary.

Cons: Service good

Pros: Helpful, friendly staff. Clear instructions and good information.

Cons: Nothing

Cons: Agreement didn't reflect any existing damages of the car.

Pros: Nothing was very good

Cons: When we went to drop off our car , the reception said that the office starts at 9am so we waited and the staff arrived 10 minutes late around 9.10am and we had to be at the airport no one paid an attention on that they didn’t care it seemed like and our flight was in 20 minutes but we were still at the office waiting for them to process our bond. Then we were rushed to the airport and we nearly missed our flight and we were the last one to get on the plane. Please be on time

Pros: Not much

Cons: Where do I start... We hired a "Luxury" people mover, and what we got was a circa 2008 vehicle, that had paint flaking off, was dirty both internally and on the exterior, had no bluetooth connectivity, had a stereo system that would have been greta if you understood Japanese/ Chinese writing, there rear seat we couldn't fold up and when we asked for assistance they tried to fix it using chopsticks and this was all before we even drove the car.

Cons: The information gathered by the company was far beyond that which would be required for a domestic hire.

Pros: Easy to drop off and pickup

Cons: The car is very old, done 18K KM. Scratch everywhere, not even cleaned before hand over to next customer.

Pros: Price quoted difference.

Cons: Poor car condition and pick up car didn't have company logo to indicate it was the pick up car.

Pros: Ease of processing the transaction.

Cons: Too many emails to keep up with and it seemed like the car had not been cleaned very well before we got it.

Pros: Drive was fine just not particularly clean on the inside and rusted bits on the outside. Window sealed shut at the back - likely broken previously, bits of glass found in the back.

Pros: No hassles

Cons: none

Pros: The agent was very helpful. We dropped the car at Queenstown. There is no early morning service. Glad we stopped there 2 days before dropping off the car, the agent showed us where to drop the key and gave us code for lock box.

Cons: The car was dirty when we picked it up, we ask for car wash and the agent gave us ticket to get the car wash.

Pros: Clear and easy communication, pickup and drop off was smooth

Cons: Car could be cleaner, rear wiper rubber was coming out, few cracks in the main window

Cons: No oil in car the day after we picked it up. No maintenance had been done on it for some time. Lights kept coming on in the dash. No spare tire!

Pros: 英語が不得意だったが、電話で辛抱強くわたしの話を聞いてくれ、質問に答えてくれた

Cons: シャトルバスのピックアップ場所が変更になったことを知らなかった メールで教えて頂けたら尚よかった

Pros: The pickup and drop-off shuttle service is awesome

Cons: We were not informed about the designated car until arriving at the airport. It is not known what brand of cars are available.

Cons: The location for pickup mentioned in the email is different from where the shuttle bus stands now. The gates have changed but the instructions in the email are old so very difficult to find the shuttle bus pickup location to reach the airport Discount rental store

Pros: Car had a small mechanical problem with the driver's window. Also back seats were pretty stained.

Pros: Agente helpful

Cons: Car full of scretches, no water and detergent in the car glass cleaner,

Pros: El coche tenía 220.000 kms., con bastantes daños en la carrocería y en el que no funcionaba la cámara trasera.

Cons: Me parece excesivo que se hayan quedado la totalidad del depósito (1.000 NZD) por un daño en el parabrisas delantero. Espero que el reintegro, por parte del seguro, se realice en pocos días.

Pros: Easy to use, friendly, overall fab service

Pros: fast picking and drop off

Cons: if car can be picked up at the airport itself will be great.

Cons: Did not like the inflexible office hours and late minute call to require after hours surcharge because. Need to open earlier and close later instead of 9-5. Not clear where to be collected at chch. Clearer instructions would have been appreciated.

Pros: They have a good service, easy to manage, good prices .

Cons: nothing

Pros: Easy and cheap

Cons: I had to have phone conversation about the bond. It wasn't easy to understand.

Cons: VEHICLE HAD OVER 213000 ON THE CLOCK

Pros: Price and mostly timeliness

Cons: Waiting to drop off car

Pros: These guys are stars! Best rental car ever!

Cons: Struggled to find them, I should’ve read the instructions better.

Pros: The car I rented was quite a old car with mileage of over 200K kms. The car was not serviced properly and the brakes was problematic.

Cons: I couldn't get a replacement car at Mosgiel when i found that the brake was having problem and I was told they couldn't send replacement car a few hundred kms away from Christchurch. I was asked to get it repaired at the nearby workshop but it was almost 4:45 pm on a Friday (Sep 6) no no workshop was willing to take up the job and there's no workshop available on weekends there. I had no choice but to drive slowly on the following day back in Christchurch for a replacement car.

Pros: Returned in Christchurch and went to snap which we rented the car from for our trip

Cons: The attendance tried to give me another car, which was worse than the first car and that’s all there was on the lot to cars. I will not rent from this location ever again and I will make sure that no one I know does either.

Pros: None.

Cons: The car is very old. The brake of the car didn’t work properly. We rang and emailed them about our concerns of the brake but received no reply at all. We were fortunate to make it back safely. Do not book with this Discount Car even though they are a bit cheaper.

Pros: Car interior and exterior was clean. Pick-up and drop off were fast and efficient.

Cons: Age and body condition of the vehicle left something to be desired. Incorrect pick-up address on the documents supplied by discoverers.com.

Pros: Good friendly receptionist, easy paperwork, and pick up, efficient shuttle service, a very nice economical car

Pros: Quick and efficient pick up and drop off. Friendly staff.

Cons: Old address on email but they were able to drive me to new address.

Pros: Polite Staff good price

Cons: Hard to know where to wait for bus for pick Up

Pros: The cost.

Cons: The small office and staff numbers.

Cons: They need to change the address on the emails. I got confused.

Pros: Service is good and simply made my vacation a memorable experience..

Cons: Nil

Pros: Polite and helpful

Cons: The vehicle was a little rough with over 300,000km's on the speedo, but went ok and was priced well.

Pros: that they answer emails promptly.

Cons: the 9-5pm work hours is stressful since we cannot predict the airline time.

Pros: Professional and efficient.

Pros: Car was clean but it had dents and scratches ,didn't have much power and headlights were very dim

Cons: Look like car was not washed for some time and car head light is blurred. Inside the car is cleaned.

Pros: Good price and easy to deal with

Cons: Car is very small and considerably worn. This however seems to be the norm for New Zealand.

Pros: Friendly and efficient

Cons: nothing

Pros: overall good package like cars, deals, price everything

Cons: Just after 274 km it was due for service, that tensed me through out my tour. If some thing happen I will get assistance but what about the time and effort to fix that. They should have checked all this thing before hand.

Pros: They were awesome

Pros: Very good and easy to get

Cons: using the agent that I pay extra money for insurance that's not part of the Discount car rental company.

Pros: Easy to deal with

Pros: Your prompt shutter service from your company to the airport

Cons: The car is a bit too old. When I received the car, it had been travelled 209,500 KM on the road. I expect a newer car.

Pros: great pick up and drop off service

Cons: Car had a few warning light issues nothing that effected the overall operation of the service

Pros: Fast, prompt selection of cars and ease of payment.

Pros: Quick and efficient service.

Pros: I did not have any issues with the car the whole trip

Cons: The car was however every old and the Nav was a nightmare to manage

Pros: In NZTT fb group chat

Pros: Condition wasn't great but most likely a reflection of the price I was paying which I was happy with :)

Pros: The car was a very sound older model that drove well. It was exceptionally good value. Staff were friendly and helpful compared with some car rental agencies.

Cons: Nothing

Pros: Price was great, and every in person interaction with staff went smoothly

Cons: Return address changed and the info I had printed had the wrong return address

Pros: The car was a little bit old but the price was very good.

Pros: The agent was quick and efficient.

Cons: Nothing

Pros: Friendly staff, good communication, good price

Cons: N/a

Pros: Hassle free

Cons: The car was a bit tiny

Cons: The exterior paint on the body work was in poor condition and the drivers seat had a hole in the fabric

Pros: The price point was excellent and the car did the job. We just wanted a car for local trips while staying in Christchurch that didn't cost too much since we didn't need it every day.

Cons: When we had a flat battery and needed a jump start, the person who answered the phone for Discount Car Rentals did not understand English well enough and we gave up and organised the jump start ourselves.

Pros: GREAT SERVICE AT A GOOD PRICE.

Cons: You buy insurance then they ask you if you want more with them then they hold another $1000 on your credit card. What's it isured for then???

Pros: The price and the vehicle were good.

Cons: As an agent it’s important to know the details of the contracts you are offering to your customers to avoid embarrassing situations.

Pros: Staff were very helpful

Pros: Ok, easy to collect and drop off car.

Cons: Very old car with no alternative car. The car i had is so much under power or something is wrong with the engine. When drive between 30-70/80kmph, you can feel the engine vibrating. Called to exchange a car for safety reason but they said no car available.

Pros: Fantastic service. Will definitely use this service again when we are back in New Zealand. 😊

Pros: Easy and professional.

Pros: Very speedy service

Cons: Could have spent time explaining a few functions ( petrol filler opening)

Pros: It was cheaper than others

Cons: Car had several dents and scratches and the radio did not work - but what can I expect for the low rental price.

Pros: efficient and timely service from pickup to return

Cons: nothing comes to mind

Pros: Everything was right, everything was easy

Cons: no negatives

Pros: speedy, no fuss.

Cons: No problems

Pros: Excellent service.. 2nd hand vehicle that drive nicely even with a few dents in them.. awesome value

Pros: A lot of paint was off the car,but the car brought us safely where we want to be.

Pros: Friendly staff. Didny have to wait long for the shuttle.

Cons: We had some issue with tire pressure sensors so had to buy a pressure gage and go back to a city to buy one. Also the battery went dead one day. Would get a car with more power next time.

Pros: Quick and friendly, easy to get to from the Airport.

Pros: Fair price… was lower $ than most (due to bit older cars).

Cons: Interior front window not clean

Pros: Very good price. Don t expect top notch for cheapest price. The car did what it had to do, had over 180 K km and looked like he did. But the driving was good.

Cons: The drop of point at Auckland was very hard to find in the dark. The discount signs where not illuminated so we did not see them, it took us 30 min to find and we drove by 3 times. Our Internet data was gone so we could not rely on Google maps...

Pros: As I said above, trouble free product and service for a reasonable price.

Cons: The price was higher than last year.

Pros: Good and efficient

Cons: I got an older model and would have preferred a newer model with the GPS screen fitted.

Pros: Very friendly.

Cons: Nothing. The service was excellent

Pros: Pick up and drop off at the yard was quick and easy.

Cons: Needing to get a shuttle to and from the airport to the yard, but the rental cost was well below others based in the airport.

Pros: Nothing

Cons: We were given a Toyota Estima, the car we hired, but it came with a disabled seat that you couldn't move back far enough to have room for your legs behind the front seat. The stereo was in Japanese, so we couldn't tune in the radio. It kept speaking to us in Japanese.

Pros: The car didn’t breakdown, surprisingly

Cons: Child seat was old, dirty and unsafe. Staff attitude was awful, the guy behind the counter in Queenstown was extremely rude, unhelpful and argumentative. We filled the car with petrol on the way to dropping it off and it was full on drop off. We were then told the car was 7/8 full a minute later, when it was full to the brim. The car was parked on an incline which was skewing the reading and the guy was rude and didn’t acknowledge this or note it.

Pros: Quick and efficient

Cons: We were very happy with the car and service. The only very minor niggle was that the fan made an annoying whine.

Pros: Everything

Cons: Nothing

Pros: Christchurch side was very efficient. Car had a lot of dog hairs in the boot however.

Cons: Drop off took a long time due to lack of staff. Papers could not be found and up until today I don’t know if the deposit has been refunded. While dropping off the car, I was asked about an issue with the window which was clearly stated on the handover report on picking up the car. The attendant should have checked that first rather than ask me about it. Car had 145.000 on the clock which seems a bit much for a rental. I had an issue with the car and called whether I could continue driving. I was

Pros: Very friendly

Cons: Great customer service

Pros: Sort out the communication

Cons: I thought it must be a scam

Pros: Claire’s efficiency, courtesy, clarity

Cons: Needs to be clearer when booking online that we are paying agent for insurance also that we can Uber instead of shuttle instead of paying another group $35

Pros: Car was well worn and looked it. Had flaking paint in a few spots in a few places. The saving grace was that it ran much better than it looked and we never felt unsafe driving it.

Cons: Staff was very good!

Pros: Value. Smooth engine.

Cons: Front right car tyre was only 20kpa, discovered on day 2. Car has plenty of dents & scratches.

Pros: Friendly efficient service.

Cons: Nothing.

Pros: Very fast checkin and checkout.

Cons: Got a very old car, luckily it had no problems. Navigation system of the car is useless, outdated maps and badly readable screen.

Pros: Efficient and hassle free

Pros: See review

Cons: All good

Pros: Not very satisfactory

Cons: Not really customer service could be alot better

Pros: Great communication by DCR team

Cons: Wasn’t informed re age of the car

Pros: Service great, price amazing overall condition of car poor to average lots of previous dents and scrapes had to carry out a repair to the seat mechanism myself

Cons: Upon arrival courtesy phone was not there and had to ask for assistance and call land line number overall condition of car poor to average lots of previous dents and scrapes had to carry out a repair to the seat mechanism myself And remote central locking didn't work That said didnt let us down at all

Pros: Everything was seamless would definitely reuse

Cons: Nothing everything great

Pros: Knowledgeable

Cons: Older car and GPS was old. Call phone at airport was no longer there for a pick-up.

Pros: Staff were friendly and very accommodating when our flight was delayed. Thankyou no

Pros: Not good at all

Cons: Didn’t like it

Pros: Fast and easy pick-up and drop off

Cons: The car was not clean

Pros: Great price and fuel efficient car

Cons: Car was old but not complaining at all since price was very good

Pros: Fast pick up and drop off time

Cons: None

Pros: good price, easy to use

Pros: Personal quick and efficient

Pros: Online check in meant quick pick up. Car was newer model, very clean & tidy.

Cons: Nothing.

Pros: took next to no time processing and no time waiting

Cons: could have a larger office and locality nearer to the airport

Pros: efficient, and cars are of excellent quality for the price

Cons: so far all is good. the gps that i rented - the cable was a bit loose and the gps will disconnect when the car travels on gravel. it also kept prompting for update. that was a little inconvenient.

Pros: Reasonable rate

Cons: Very old car with very poor engine power and fuel efficiency

Pros: The price.

Cons: See my comments above about insurance. In addition, the staff member at pick-up had no knowledge about the insurance cover.

Pros: The whole experience with Discount Rentals where the customer and the vehicle was the priority

Cons: There was nothing not to like

Pros: Everyone we worked with was nice

Cons: The car was older, had over 225,000 kms and had bumps and scrapes all over it.

Pros: Responsive & helpful staff

Cons: The cleanliness needs improvement.

Pros: As noted, really easy process. Pick up / drop off smooth, shuttle service great.

Pros: Efficient and clear communication

Pros: Ease of instructions to pick and drop car. The additional facility of airport drop post dropping of car

Cons: Non availability of staff post office hours (despite paying fee for same) to understand features of car and get queries clarified, especially when we were picking the car. They deliver car through a parking agent - who does not know anything about the car. This actually resulted in lot of inconvenience.

Pros: Quick, efficient, polite.

Cons: N/A

Pros: The after hours people were great.

Pros: Nothing

Cons: Very poor service. Cars are in a really bad state with lots of damage to exterior and interior. Cars are not serviced. We were given a brutally damaged Mazda at first but then post disagreement they managed to change it to another damaged Mazda. There was an employee there(white, 40s) who was exceptionally rude.

Pros: Service was very average. The man serving when we picked up the car seemed very grumpy

Cons: As above

Pros: Very little apart from refunding costs associated with us being required to hire another vehicle due to the vehicle being unsafe

Cons: poor customer service and lack of maintenance and customer responsibility

Pros: Simple and quick pick up and drop off

Pros: It was so easy and they didn’t try to sell you insurance but just pointed out when to call which prompted me to buy

Cons: The car was much older than I thought but it still drove pretty smoothly.

Pros: Ease of hire

Pros: Fast and efficient

Cons: Nil

Pros: Friendly service, car was ready at appointed time, free shuttle to/from airport, very good pric

Cons: Nothing

Pros: everything

Cons: nothing

Pros: Great communication by the company, reliable car that was fuel efficient, affordable price. Even included transport to and from airport.

Cons: Instructions on where to exactly return the car were a but unclear, however the company was able to find us and direct us where to go.

Pros: Very friendly

Cons: Nothing

Pros: Nothing

Cons: Tried to get palmed off with a below par vehicle

Pros: fast and friendly

Pros: The service was so smooth and easy. Especially considering it is an off site service.

Cons: It is a bit more of a job being off site but well worth it with the difference in costs.

Pros: The car works fine through the whole trip. As a means of transport it had no issue.

Cons: There is no inbuilt gps in the car. Interior of car is dirty (floor mat) and I wanted to give the seats a wipe before sitting. Some dents which discount car already noted prior to rental.

Pros: Overall great service

Cons: My only comment is on the booking pages it didn’t have any markups. It was all ok, but I feel like I needed to know what previous marks were accounted for,

Pros: Overall was a very good experience

Cons: The only negative I can find is that the cars outer was not clean when we picked it up other than that it was all good

Pros: they were efficient friendly helpful

Pros: Nothing, would never use again.

Cons: Tires were bald and unsafe - Also the car was filthy when we picked it up, hadn't been cleaned, also the GPS was all in Chinese so couldn't use it. Also 2 of the seatbelts didn't work. Also the baby seats they gave us were old and dirty and we had to install them ourselves.

Pros: Thankful that they swapped out the car for something more suitable

Cons: The initial car shouldn’t have been an option for the price we paid and the condition/age of it. The oversight of the wobble in the steering was also a concern

Pros: Online check in quickened the pick up process but as the car yard is north of the airport, we had to ride the provided shuttle bus to go pick up the car. Drop off wad also quick.

Cons: The car we were provided (Rav 4, possibly 2017) had around 224,000 km's on the engine odometer. That was a little concerning as we did quite a bit of driving around the South Island of New Zealand/Aotearoa. The car had had a few scuffs on the bumpers and rust marks on the roof. A newer car or a car with much less odometer km's would have been more appropriate.

Pros: Drop off was easy

Cons: The complete experience

Pros: Reasonable rate

Cons: Didnʻt deliver the car as advertised.

Cons: The car assigned to me hadn’t been throughly cleaned; there were personal papers and food packaging rubbish left in the car from the previous two renters.

Pros: Fast and cost effective

Cons: Mentioned above

Pros: Cheap

Cons: Getting hold of a rep to ask a question was impossible

Pros: We picked on price

Cons: Didn’t know how to contact pick up ride on arrival. Couldn’t get hold of anyone via phone. Our car was given to someone else with the same surname. Car leaked when it rained.

Pros: Quick, easy and really affordable. Great communication from the team the day before. Our car we had booked had a car key issue so we got upgraded to next size car. We will definitely book again.

Cons: Could have been better info before arrival on exactly which door to go to, to meet the shuttle. We were waiting at the wrong one initially.

Pros: So far simple, honourable and excellent to deal with. I don't like the addition of a $1000. Bond but I do understand to a point that some customers do not do the right thing and it not fair that all customers should be punished by losing there bond.

Cons: At this stage No problems at all overall a good experience.

Pros: Service support available 24/7.

Pros: It’s value for money and the car given exceed the budget we spent.

Cons: Car is a tad older but overall well maintained. For the money paid , definitely a good deal.

Cons: I gave my feedback in the first question. I appreciate that you could bring some information about when I will receive the refund of the bond.

Pros: The easiest way to do transaction and communication.

Cons: Incorrect pic of the car used

Pros: Quick easy from pick up to return

Cons: Car provided is pretty old, year 2005.

Cons: Important items such as wipers and snow chains were not check properly. This causes worries when we have to drive through rain conditions and when we were heading to areas that might need the use of snow chains.

Pros: People very nice to deal with. Courteous and helpful.

Cons: Car was filthy inside. Appeared to have been wiped over with a really dirty cloth. Hate to think what was on that cloth ,just awful. Even the inside windows and instrument glass were hard to see through because of the film of dirt inside. Car was actually much older than I expected. However it performed well and didn't miss a beat.

Pros: Quick and easy pick up and drop off.

Cons: They were unable to confirm the bond refund at the time of drop off, but it had gone through.

Pros: Inside of windscreen and dashboard hadn't been cleaned/dusted. All good otherwise.

Pros: Very friendly and helpful. Martin at Christchurch and Felipe at Queenstown were special .

Cons: Nothing.

Pros: The drop off and pick up from airport was so quick and hassle free

Pros: Pre arrival sms instructions; Friendly and helpful desk staff.

Pros: Older car, Cheaper price.

Cons: As described above.

Pros: Was good for what was needed for our family.

Pros: Overall good experience just that the car is old high mileages and scratches all over kind of worry overall is good and reliable performance for this Toyota car

Cons: Rental time took a while and unexpected further charges on fees and airport transfer however drop off car no hassle fast and great service including assistance to load baggages

Pros: Representatives were friendly and helpful, and processed details quickly.

Cons: Finding the pick up location could have been easier (after hours). The signage at Christchurch airport was unclear and the shuttle service had no clear indicator that it was affiliated with Discovercars. We only knew because we called the phone number provided. Other people were also asking around/seemed unsure. The shuttle also took 30 mins to arrive because there was only one of them and there were about 3 shuttles worth of passengers waiting.

Pros: Reasonable price

Cons: It'll be good if we were told on first day specifically the exact location of office to return key when your office is closed before 9am.

Pros: Good price for age of car

Cons: No apply pay Car a bit old lots on the clock

Pros: The free shuttle bus was easy to use and made pick up and drop off easy.

Cons: Car had many issues. Brake shudder with sqeeling on stopping. Car smelt of fuel, needed new tyres, radio speaker on passenger side not working. Car had way too may klms for a hire care, we needed to travel a distance and we were worried about the car breaking down. We did ask for another car at pick up and told nothing was available. We also though the car would have GPS but sadly, no.

Pros: The service is quick and friendly

Cons: Nothing

Pros: Fantastic and prompt 24 hours service. Will share with others..

Pros: The staff were very professional and friendly. I was picked up in a timely manner. The vehicle I rented was exactly what I wanted. It was clean and had more bells and whistles than I was expecting. Dropping off the car was quick and easy. The staff was awesome! From the shuttle drivers to the rental agents, they made everything a breeze. I would highly recommend this particular rental company to anyone!

Pros: The only negative is that I had filled out everything online prior to my arrival .. but then had to sit down at Airpark Canterbury at 1am in the morning .. to fill all the same details in yet again on Forms that had been left for me to complete! I was very unhappy about that and could not understand why it was needed .. as I had provided exactly the same info online earlier. Please address this part of your Collection Process. Apart from that; everything was Perfect !

Pros: The car was very old and full of dust when we picked it up. I wouldn’t drive it for long distance if it was my own car. And we had to buy the insurance again on site to pick up the car.

Pros: Agent was friendly. Driver of shuttle was friendly and nice.

Cons: Slow rental pickup. Car had almost 150,000 k on it and it showed.

Pros: The inside of the windscreen could have been cleaner. It also needed new wiper blades. Was hard to see when it rained and we couldn’t clear the windscreen well enough to see safely.

Pros: Friendly and efficient

Cons: Nothing