Christchurch Airport (CHC), Christchurch, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Mode Car Rentals at Christchurch Airport

11 Logistics Drive, Harewood, Christchurch 8051
0064 035 951 828
Pick-up instructions
Check-in at www.moderentals.co.nz/check-in is recommended at least two hours before pick-up. If your pick-up is after-hours, check-in is mandatory at least two hours before end of business day. Once you have collected your luggage and cleared customs, please call us on (03) 595 1828 to order your shuttle. To meet your shuttle, head towards the domestic terminal and exit through Door 2 next to the Air New Zealand service desk. Our driver will meet you in the car rentals transfer area outside Door 2. There is a big “Air New Zealand” sign on the outside wall overlooking the pickup area.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

South Korea
Toyota Corolla STW
11/8/24

Cons: So much expensive deposit fee..

Singapore
Toyota Yaris (2016-2018)
11/3/24

Pros: Speedy, seamless.

Australia
Toyota Yaris (2016-2018)
10/24/24

Pros: Efficient, easy to deal with

Cons: nothing

Singapore
Toyota Corolla (2019-2021)
10/23/24

Pros: friendly, good car and good deal

Cons: nil

United Kingdom
Toyota Corolla (2016-2018)
10/19/24

Pros: Level of service on collecting and especially on dropping off the car - absolutely excellent

Singapore
Toyota Corolla (2019-2021)
10/15/24

Pros: The flexibility to pick up after hours because our flight delayed by 8.5hrs.

Cons: The car is quite aged for a 2019- 2021 car (with 127K mileage). Also there isn’t a lot of luggage space.

New Zealand
Toyota Yaris (2016-2018)
10/11/24

Pros: Friendly and knowledgeable staff.

New Zealand
Toyota Hiace
9/24/24

Pros: Customer Service at the start of trip was spot on.

Cons: Customer Service at the end of the trip was not. Rather than explaining how the computer system works staff went straight to we will be charged for early return of vehicle even though our travel circumstances had changed there was no flexibility provided or reasonable explanations given so we took the vehicle and waited on the road until the given time. Terrible customer service so will not be making any recommendations.

Malaysia
Toyota RAV4 (2016-2018)
9/21/24

Pros: Fast and easy

Thailand
Toyota Hiace
9/20/24

Pros: Overall is perfect

Cons: nothing

New Zealand
Toyota Corolla (2019-2021)
9/18/24

Pros: Upgraded to a hybrid

New Zealand
Toyota Yaris (2016-2018)
9/13/24

Pros: Excellent service

Ireland
Toyota Corolla (2016-2018)
9/9/24

Pros: Efficient friendly staff

Cons: The only negative is not having it at airport on arrival. It takes up extra time ringing, waiting on pick up and getting paperwork done after travelling for 38 hours to get there

Canada
Toyota Yaris
8/23/24

Pros: Being somewhat removed from the airport the shuttle made kit easy and Lana was really friendly.

Cons: Nothing. All was great!

New Zealand
Nissan NV350
8/6/24

Pros: Easy check-in and check-out, friendly staff

New Zealand
Toyota Yaris (2016-2018)
8/1/24

Pros: All great from pickup to drop off.

Australia
Toyota Camry
7/30/24

Pros: Courteous helpful advice, respectfully wanting us to have a good experience with them.

Cons: The service was good.

New Zealand
Toyota Corolla (2016-2018)
7/29/24

Pros: Value for money.

Cons: The amount you had to deposit, it restricted us from spending money especially when we didn’t have much to spend we were restricted because you held back our cash amount as security instead of just using our credit card details so we were robbed of our spending money for our holiday.

Australia
Toyota RAV4
7/15/24

Pros: Reasonably priced and good service. Also got a slightly better than expected car as we hadn’t specified hybrid

Cons: The whole outfit was a bit rough round the edges but reduced cost was reflected with this

New Zealand
Toyota RAV4 (2019-2021)
7/5/24

Pros: Excellent customer service 👍.

New Zealand
Toyota Yaris (2013 -2015)
6/30/24

Pros: Great price and friendly service

Cons: I was dinged for cleaning out sand ... not happy as I was not warned and had the car for 2 months..

Australia
Toyota RAV4 (2016-2018)
6/22/24

Pros: I’m really amazed and also missed how efficient NZ services are

Cons: Mode rental made it so easy for me too! Really smooth process from picking up to dropping off.. even though I was crunched with time catching my flight (my poor planning) , they made it so smooth and stress free, very helpful staff

Singapore
Toyota Corolla (2019-2021)
6/3/24

Pros: Clear explanation and quick response

Cons: None

Australia
Toyota Corolla (2015 - 2017)
5/17/24

Pros: All of the above

Cons: Nothing

Australia
Toyota RAV4 (2015 - 2017)
5/7/24

Pros: Good all round service

New Zealand
Nissan NV350
4/30/24

Pros: Friendly, prompt service. No fuss, everything was straight forward .

Cons: Nothing :-)

India
Nissan NV350
4/28/24

Pros: They offered alternative

Cons: The alternative they offered were not Good and we had no choice then to accept the vehicle instead as our all bookings were lined up. Due to this we were delayed by 3 hours from our schedule and the vehicle was not good also. Do not take from Mode rental any vehicle as the fleet of vehicles are not good.

Australia
Toyota RAV4 (2016-2018)
4/12/24

Cons: Pick up and drop off The drop off is in a dirt car park and is very messy, the staff there stated that my 'bond was released' like I had won the lottery.

New Zealand
Toyota Corolla (2017 - 2020)
4/7/24

Pros: Good value for money and straight forward paperwork.

Cons: Dusty yard and poor office facilities

Indonesia
Mazda Demio
3/29/24

Pros: Received very old car which still have to insert key to open the car's door, but the engine still ok. Mode's crews friendly and very helpful.

Cons: None

United States of America (USA)
Toyota Yaris (2015 - 2017)
3/13/24

Cons: It was an older car so its screen did not connect to my google maps gps. Had to hold my phone in my hand

United Kingdom
Toyota Corolla (2017 - 2020)
3/11/24

Pros: Easy

Cons: Slightly confused by emails

Australia
Toyota Hiace
3/4/24

Pros: Mode rentals were excellent and the pick up and drop off was efficient and easy. Very good value for money.

Cons: Mode rentals were excellent but i booked through a third party DISCOVER CARS. Communication was not efficient as every question or change due to flight changes had to go through DISCOVER CARS and then i had to wait for them to go back to the actual rental company MODE RENTALS and this was painful.

Malaysia
Nissan Leaf
2/22/24

Pros: Friendly staff and very helpful

United States of America (USA)
Toyota Previa
1/31/24

Pros: Nice staff!!

United States of America (USA)
Toyota RAV4 (2018 - 2020)
1/25/24

Pros: Great value!

Cons: It was difficult to find the van because no one tells you that it says Mode and not Discovery. Not a pleasant experience trying to get a ride to the rental car place.

New Zealand
Toyota Camry
1/21/24

Pros: Friendly and reliable. Answered phon before hours to tell me he would pick me up with free shuttle at 8.30am. Great price. easy free shuttle pick up location Trust worthy Clean on the inside

Cons: Dirty on the outside They were cleaning other cars so sure it was just a miss on this.

United States of America (USA)
Toyota Corolla (2015 - 2017)
1/6/24

Pros: Everything was great. Wonderful experience!

Singapore
Toyota RAV4 (2018 - 2020)
1/4/24

Pros: very easy and fast way to book collec and return cars

United States of America (USA)
Toyota Hiace
1/4/24

Pros: It was a very old unsafe vehicle with stinky carpets. Vehicle did not have working front vipers, wheel alignment was very bad, car was pulling towards left and was difficult to drive. I reported that to the when returning the car and she tells me I cannot do anything as car was from Christchurch. I did not want anything from her, I just was reporting so next family doesn’t have to drive this dangerous vehicle before it is repaired.

Cons: I am not sure if Mode is trying to steal from customers or local reps but as Mode found out I am international traveler with insurance and already have left New Zealand Mode rep started sending me emails claiming car was damaged during our rental. Also I retuned vehicle with full tank and I received emails that they are charging for fuel top off and some administration fees.It is big scam and will make sure this goes on Facebook and all other social media so other customers never have to face it

New Zealand
Toyota Hiace
12/28/23

Pros: Service desk was good but vehicle provided not so good.

Cons: The 10 seater van provided was too old. Struggled uphill. Ac only for driver. Had to keep windows open on a 100ks road. Not a good experience.

Singapore
Toyota RAV4 (2018 - 2020)
12/28/23

Pros: Friendly staffs & they willing to wait come & over to fetch us after office hours especially on Saturday. I really appreciate it.

India
Toyota Yaris (2018 - 2020)
12/25/23

Pros: Efficiency, friendliness.

Singapore
Toyota RAV4 (2017 - 2020)
12/20/23

Pros: Darren was especially friendly and helpful. He came down to have a look at my car after a minor accident, explained clearly what needed to be done, and reassured me that things would be ok.

New Zealand
Mazda Demio
12/19/23

Pros: Loved the ease of booking, the service was amazing and they accommodated changes I needed done twice without any trouble.

Cons: The car wasn't in great condition but it got me from a to b which is all I needed.

United Kingdom
Mazda Demio
12/19/23

Pros: As advertised & staff great.

United States of America (USA)
Toyota Camry
11/10/23

Pros: Reasonably priced clean reliable car.

Canada
Toyota Corolla (2013-2016)
11/5/23

Pros: Friendly and efficient.

Cons: Nothing

Australia
Toyota RAV4 (2018 - 2020)
11/4/23

Pros: Competitive prices

Australia
Toyota Corolla (2017 - 2020)
10/26/23

Pros: Pleasant and efficient staff. Despite our flight being delayed we were picked up from the airport after closing hours by a very friendly and obliging Mode staff gentleman.

Australia
Toyota RAV4 (2017 - 2020)
10/19/23

Pros: Efficient

Cons: Nothing really

Australia
Toyota Corolla (2017 - 2020)
10/14/23

Pros: Mode was always eager to help with any questions and with shuttle transfers. They made the process so easy and enjoyable.

Cons: No complaints!

Singapore
Toyota RAV4 (2015 - 2017)
10/1/23

Pros: Easy and prompt response. No fuss return of car and fast return of security deposit

Australia
Toyota Yaris (2015 - 2017)
9/27/23

Pros: Quick, easy, efficient, no fuss, no frills service.

Cons: Nothing.

Thailand
Toyota Yaris (2018 - 2020)
9/23/23

Pros: short time to spent dropping off the car

Cons: if drop off the car , inside dirty would be fine nzd 200, too hight

Indonesia
Toyota RAV4
9/21/23

Pros: Simple and easy

Cons: nothing to mention as negative

Australia
Toyota RAV4 (2017 - 2020)
9/11/23

Pros: The staff were very friendly and helpful.

Cons: The inside of the car could have been a little clearer.

Malaysia
Toyota Camry
9/11/23

Cons: After hour pickup process is difficult..

Australia
Toyota RAV4 (2014 - 2016)
9/10/23

Pros: Pick up and drop off was easy

Cons: You will get charged extra if the windscreen gets any chips in it. Chips are a normal everyday thing whilst driving in NZ and to get charged extra for something which is out of your control is abit rough. The cleanliness of the car upon pick up was abit average too. I understand that there was alot of pollen in the air but the exterior of the car didn't look like it had been cleaned for a good week or so.

New Zealand
Mazda Demio
9/9/23

Pros: Quick pick up and drop offs from the airport. Trustworthy people. Really appreciated that they dropped us off at the hotel we were staying at close to the airport!

United States of America (USA)
Toyota Corolla (2013-2016)
9/3/23

Pros: Very quick and friendly. Easy pickup/drop off.

United Kingdom
Toyota RAV4 (2017 - 2020)
8/30/23

Pros: I didn’t like the fine

Cons: How they charged me for something I didn’t even notice. Had to run for my plane.

New Zealand
Toyota RAV4 (2014 - 2016)
8/17/23

Pros: Very easy to deal with, great customer service.

Cons: A larger covered outdoor area would be good, would be hard to pick up and drop off in the rain.

New Zealand
Toyota RAV4 (2014 - 2016)
8/14/23

Pros: Easy communication. I liked filling out the information before we got to the office. Saved time on our holiday.

Cons: Very high charge on the credit card, 3k! Probably best to mention this quite clearly before to people. As some might not even own a credit card or like to keep their amounts low.

United States of America (USA)
Toyota RAV4
8/14/23

Pros: The staff was friendly, polite and responsive. My car was exactly what I reserved at about a third the price the major companies wanted. Although the car was 5 yrs old (hence the lower price) it was flawless

Cons: Nothing. It was the best car rental I’ve had in ages (and I rent a lot of cars for work)

Australia
Toyota RAV4 (2017 - 2020)
7/31/23

Cons: No one at service desk for pick up, waited quite a while

New Zealand
Toyota RAV4 (2014 - 2016)
7/25/23

Cons: The car we rented had a faulty reverse camera you couldn’t see anything it was blurry

New Zealand
Toyota RAV4 (2014 - 2016) AWD
7/24/23

Pros: Easy to liaise with Mode

Cons: Nothing

New Zealand
Toyota Corolla (2013-2016)
7/24/23

Pros: All very professional in their dealings

Cons: Was all very satisfactory would use again

Australia
Toyota Yaris (2015 - 2017)
7/13/23

Pros: Answered above.

Cons: Wrong phone number on the form to ring for shuttle pick up. Apparently one of the zeros shouldn't have been there. Had to catch a taxi to the office. Wasn't the fault of the fellas in the office though.

New Zealand
Toyota Corolla STW
7/13/23

Pros: good value and honest reliable staff

New Zealand
Mazda Demio
7/13/23

Pros: Quick response, polite and friendly representatives

Australia
Toyota RAV4 (2014 - 2016)
7/11/23

Pros: Great people running the franchise. Very friendly and know what they're doing

Cons: -

New Zealand
Mazda Demio
7/10/23

Pros: Very easy to deal with. Fast transaction and pretty good value for money

Australia
Toyota Previa
7/8/23

Pros: Friendliness and professionalism

Cons: price

New Zealand
Toyota Yaris (2015 - 2017)
7/5/23

Pros: Everything

Cons: Nothing

New Zealand
Toyota RAV4 (2014 - 2016)
7/4/23

Pros: Very friendly and straightforward to deal with

New Zealand
Mazda Demio
7/3/23

Pros: Easy to deal with and good communication..

Cons: The price of the bond on the vehicle is rather expensive,and it costs you to get it reduced so that’s abit disappointing..

Australia
Toyota Previa
6/30/23

Pros: The people working at mode were all very lovely and professional

Cons: I wasn't informed the car seats wouldn't be installed , car hire companies I have used in Australia the seats have come installed. It was difficult to install in the rain and dark. When I picked 3 out 2 couldn't be used as the straps had been cut and another was missing the back strap. I took 3 seats 1 being inappropriate for my daughter's age just to get home and then I had to go and purchase a seat for her age. When I emailed mode about the situation the customer service was great

New Zealand
Mazda Demio
6/29/23

Pros: Excellent company no hassles

Cons: Top notch

New Zealand
Mazda Demio
6/20/23

Pros: Very good experience

Cons: Good people, freidnly staff

New Zealand
Toyota Previa
6/19/23

Pros: Great accommodating staff, reliable vehicle

Singapore
Toyota RAV4 (2017 - 2020)
6/15/23

Pros: Pick up and drop off was quick and hassle-free. It was easy to contact them for airport shuttle and it arrived quickly.

Cons: Nil

Australia
Toyota Corolla STW
6/6/23

Cons: we arrived in the morning 0530 at the airport, and suppost bus pick up at 0600 to get a car, however , there missed cumminication between staffs, there is no one in the office till we kept calling till 0730, and they waved 40 dollars after hours fee. But the car still really good and economical.

Australia
Toyota RAV4 (2014 - 2016)
5/22/23

Pros: Efficient and streamlined

Cons: Nothing.

Malaysia
Toyota Hiace
5/15/23

Pros: Friendly and helpful staff.

Cons: Office a bit off airport main terminal, but acceptable.

Hong Kong
Toyota Yaris (2018 - 2020)
5/14/23

Pros: staff were friendly and car was clean and in good condition

Cons: nil

Australia
Toyota RAV4 (2014 - 2016)
5/9/23

Pros: Staff and car was good

Cons: No GPS

Australia
Toyota Previa
5/9/23

Pros: Quick efficient delivery, all insurance options revisited and explained

Cons: Nothing comes to mind. Car was a bit dated (200k+klm) but being a Toyota it presented no problems

Australia
Toyota Corolla (2017 - 2020)
5/9/23

Pros: Quick and helpful

Cons: Many, many scratches but then again it’s hire car and they cannot fix scratches and small dents.

Canada
Mazda Demio
5/8/23

Pros: The staff were friendly, helpful and accommodating, both at the beginning and end of our rental.

Cons: There was nothing we didn't like

Australia
Toyota Previa
5/8/23

Pros: The service is effectively response. We had a service required during our trip, the response time is quick and the outcome is satisfactory.

Cons: We didn't wait too long to get shuttle picking us up in the very early morning when we arrived in the airport.

New Zealand
Toyota Camry
5/5/23

Pros: Friendly personable service, friendly staff, Celine, Ryan & everyone in the office was helpful & efficient. Helped me with my heavy luggage, I accidentally had snow chains selected but they sorted everything to modify quickly so helpful. Thank you

New Zealand
Mazda Demio
5/2/23

Pros: Professional and eficient

Cons: Nothing

Australia
Toyota RAV4 (2014 - 2016)
5/1/23

Pros: Prompt and friendly

New Zealand
Mazda Demio
4/30/23

Pros: Very helpful when I was running out of time to get to the airport.

Cons: Long distance from the airport.

Australia
Toyota Camry
4/26/23

Pros: Quick to respond and pickup at airport.

Cons: N/A

New Zealand
Toyota Corolla STW
4/22/23

Pros: Friendly staff

New Zealand
Toyota Corolla (2013-2016)
4/22/23

Pros: Car was a couple of years old and had over 113K on the clock but in good condition

Cons: Just get Mode to hold 3k on my visa when I don't have a limit that large

Australia
Toyota RAV4 (2014 - 2016)
4/21/23

Pros: The turban guy who picked us up from Christchurch airport made our day from the first day onwards. Our plane was late by one and a half hours but he was calm and did all processes with a smile. I was impressed with their commitment to customer satisfaction and their attention to detail. Overall, my experience with Mode Car Rentals NZ Christchurch was excellent, and I will definitely choose them again for my future car rental needs in Christchurch!

Cons: Nothing; all good

Australia
Toyota RAV4 (2014 - 2016)
4/5/23

Pros: efficient prompt friendly

Cons: nothing

Australia
Toyota Corolla (2013-2016)
3/26/23

Pros: they were very efficient, exactly as described

Cons: old of the car

Canada
Toyota Corolla (2013 - 2016)
3/12/23

Pros: Thought it was good value and the car was very clean. Drop off customer service was excellent.

Cons: Tread on front tires was very worn making us feel nervous about driving in rainy conditions. Customer service could be improved - took 3 emails before I received a response regarding an earlier drop off date.

United Kingdom
Toyota RAV4 (2014 - 2016)
3/10/23

Pros: Team were really helpful once we got there

Cons: Had to call and wait for pick up by someone in an unmarked van, who we had to go looking for.

South Korea
Toyota Camry
3/5/23

Pros: Agents were kind.

Cons: The rental car is too old.

Australia
Toyota RAV4 (2017 - 2020)
3/5/23

Pros: Very friendly staff.

Cons: A bit difficult to find.

Australia
Toyota Camry
3/4/23

Pros: Good service, best value for car hire in Christchurch and I’ll use them again.

Cons: I wasn’t reminded to check the car before driving off, as I did so only after I arrived at accomodation in Christ Church. I was concerned as the car had quite a few chips on it and slight damage to the rear bumper (older car), which I was of course not responsible for. I took photos and emailed it through. I also was a little concerned that I was not given a road assistance number if the car broke down due to mechanical failure. Fortunately nothing went wrong, car drove well. No issues

Belgium
Toyota Previa
3/3/23

Pros: Easy transaction. Friendly Easy drop off.

Cons: Old-ish car. Front tyres worn when i got it and low on pressure.

New Zealand
Toyota Previa
2/27/23

Pros: excellent

Cons: shuttle driver on pickup at airport needs to have a lesson in GOOD PR. didn't bother to look for us, we had to approach him to check if he was there to pick us up

Australia
Toyota Previa
2/25/23

Pros: excellent services and supports

United Kingdom
Toyota Camry
2/21/23

Cons: Due to storm Gabrielle we were unable to get to New Zealand. We regularly corresponded with Mode to let them know the situation only to be told when it came to asking for our deposit back that we should discuss with Discover cars. We have now done this and you have not even bothered to acknowledge our claim. Totally disappointed and will make it clear to anyone who asks that this is the case

Australia
Toyota Previa
2/18/23

Pros: Price

Cons: Condition of car

Australia
Toyota RAV4 (2014 - 2016)
2/15/23

Cons: The driver that collected us from the airport drove like an absolute idiot. There was no professionalism at all. On the way bac, we had a different driver who was respectful and prosimian.

New Zealand
Toyota Yaris (2018 - 2020)
2/15/23

Pros: Great Customer service

Australia
Toyota Camry
2/14/23

Pros: Representtaive was courteous, competent and efficient.

Cons: Juts cleanliness

United Kingdom
Toyota Corolla STW
2/11/23

Pros: Helpful staff and really happy with the car

Cons: Nothing

New Zealand
Toyota Highlander
2/7/23

Pros: Friendly and prompt service

United Kingdom
Toyota Corolla STW
2/5/23

Pros: Very friendly staff, especially in Christchurch

Cons: Better, clearer information, and an occasional cleaning if cabin air filters would be great.

New Zealand
Toyota RAV4 (2014 - 2016)
1/30/23

Pros: Easy pick up and drop off. Car ready and not much waiting around.

Australia
Toyota Corolla (2013-2016)
1/27/23

Pros: shuttle service and friendly drivers

Australia
Toyota Yaris (2015 - 2017)
1/25/23

Pros: Quick and efficient and easy to do on line. And my age (83) was not an issue..

Cons: $3000 bond was a bit steep but I understand the need.

New Zealand
Toyota RAV4 (2014 - 2016)
1/23/23

Pros: Agents were very efficient and ontime

Cons: The car itself had lots of dent and scratches, plus outside was dirty, needed a wash atleast.

New Zealand
Mazda Demio
1/17/23

Pros: Easy efficient and relatively value for money

Australia
Toyota RAV4 (2017 - 2020) 4WD
1/16/23

Pros: The process was easy and efficient. Ryan who helped with drop off was excellent

New Zealand
Mazda Demio
1/9/23

Pros: As above, service by Mode rental staff was very good

Cons: As above, Third party booking platform not efficient.

France
Toyota Corolla STW
1/7/23

Pros: Quick service and pick up

Cons: The car itself is an old car without basic equipement like navigation system which makes the rental very expensive compared to the real value of the car. The car is sold in the category 5-6 people but for 5 adults is it too small. I took the vehicle later than expected due to luggage. But I was not told that I would have to give it back anyway at the time of the contract. I had to pay fees of 40 NZD for that

New Zealand
Toyota Camry
1/5/23

Pros: The car was where I was told it would be to pick up

Cons: When I dropped the car off, I was left waiting a long time for someone to see me and check the car, then I had to ring for a cab back to the hotel.

United States of America (USA)
Toyota Corolla (2013 - 2016)
1/3/23

Cons: On returning the car I was told I would be emailed a final receipt. I did not receive such a receipt. I am requesting such a receipt, once again

New Zealand
Toyota Corolla STW
1/3/23

Pros: Staffs were awesome.

Australia
Toyota Corolla (2017 - 2020)
1/2/23

Pros: Mode was super accommodating after our original flight was cancelled. The team there were super helpful and lovely to deal with

New Zealand
Mazda Demio
12/30/22

Pros: Usually I like this company

Cons: Car quality for cost was terrible. Got Given a tired very high mileage mid sized car when booked a newer small vehicle

United States of America (USA)
Toyota Corolla (2013 - 2016)
12/21/22

Pros: Friendly and efficient staff, along with a nice car.

Australia
Toyota RAV4 (2014 - 2016)
12/15/22

Pros: Good quality cars at a reasonable rate

Cons: Delay in refunding $3000 bond. Inefficient communication due to understaffing. Incorrect shuttle collection information for Auckland Airport.

United States of America (USA)
Toyota Highlander
12/13/22

Pros: Pickup and drop off at airport was timely

Cons: Undisclosed additional charges Can not cancel for a cash refund Off airport grounds Slow check in/rental process At drop off, called for directions, no help given

New Zealand
Mazda Demio
12/13/22

Pros: Friendly staff, efficient service, good value

Australia
Toyota Corolla (2013 - 2016)
12/12/22

Pros: Simply perfect service and great value.

United States of America (USA)
Toyota Corolla STW
12/12/22

Pros: The Toyota Corolla station wagon was grewat for our needs.

Cons: Car seemed to need service, engine turning off and on while idoling at bridge waits. Main problem: We are still waiting for final paperwork, contract, mileage used, etc which was unavailable when we returned car and have now waited 6 days.

New Zealand
Toyota Camry
12/11/22

Pros: The Staff were friendly and assisted with all my needs.

United States of America (USA)
Toyota Yaris (2017 - 2020)
12/2/22

Pros: Fast and friendly!

United Kingdom
Toyota RAV4 (2014 - 2016) AWD
11/29/22

Pros: The personnel were good and gelpful

Cons: They have NOT refunded the bond They have NOT sorted out the cost of the very very small chip on screen!! They have made no contact since car was returned!!

New Zealand
Toyota Yaris (2013 - 2016)
11/26/22

Pros: Both shuttle drivers were friendly and helpful. The collection man moved his van to be right beside my daughter's wheelchair, and folded the wheelchair up for me.

Cons: I had to phone up for the shuttle, and couldn't get a reply from the Christchurch office, so had to phone the Auckland office.

Singapore
Toyota RAV4 (2014 - 2016)
11/25/22

Pros: Friendly and detailed orientated staffs.

Cons: The airport shuttle service is highly appreciated.

United Kingdom
Toyota Yaris (2017 - 2020)
11/21/22

Pros: People are nice

Cons: The place doesn’t look trust worthy, car felt like it would break down at any moment

New Zealand
Toyota Hiace
11/21/22

Pros: Easy to deal with. Great communication

Cons: All good

Australia
Mazda Demio
11/11/22

Pros: Forgot to advise the battery in the key holder needed replacing.

United Kingdom
Toyota RAV4 (2017 - 2020) AWD
11/7/22

Pros: Ease of booking in and collection of vehicle - courtesy bus to and from the airport

Cons: Nothing

Australia
Toyota Corolla (2017 - 2020)
11/3/22

Pros: Good value for money, no frills.

New Zealand
Toyota Hiace
11/3/22

Pros: The agent was very accomodating and apologetic.

Cons: See question 1

New Zealand
Toyota Corolla (2013 - 2016)
10/29/22

Pros: Thanks for your service

New Zealand
Toyota Corolla (2013 - 2016)
10/27/22

Pros: Easy pickup and dropoff

New Zealand
Toyota Corolla STW
10/22/22

Pros: Quick pick up from the airport, good value.

Cons: There were Roof racks on the car (we hadn’t asked for them) and they were a bit noisy when driving over 80km/h

New Zealand
Mazda Demio
10/22/22

Pros: They exchanged the car when I aaked

Cons: Having to put $3000 bond down even though I paid a full cover on the car insurance up to $5200 The Mazda Demio wasn't worth $3000

Australia
Mazda Demio
10/20/22

Pros: Friendly

Cons: How easy it was

Singapore
Toyota RAV4 (2017 - 2020)
10/19/22

Pros: Team was generally good to outline the terms and to make sure we got to the airport terminal.

Cons: Having to be transported to an offsite location and waiting to be served.

Canada
Toyota Yaris (2013 - 2016)
10/18/22

Pros: efficent

Cons: the bond

Singapore
Toyota Corolla STW
10/18/22

Pros: The service was really quick and the staff was friendly. They were accountable for the bookings and would check on the customer if something was missed out.

Cons: Nil

Australia
Toyota Corolla STW
10/16/22

Pros: Friendly and helpful. No frills, so no money wasted on fancy accommodation.

Cons: All was good, will use again.

New Zealand
Toyota RAV4 (2014 - 2016)
10/16/22

Pros: All the service from agent was very good, explained well. Fair pricing too.

New Zealand
Mazda Demio
10/15/22

Pros: Not much

Cons: Not much

Australia
Toyota Previa
10/11/22

Pros: Excellent customer service, definitely worth of money, highly recommended

Cons: Nothing I would say

New Zealand
Toyota Previa
10/7/22

Pros: Pick up was easy

Cons: Lucky photos were taken of all scratches and chips as the return agent was going to claim existing chip against our account.

Australia
Toyota Yaris (2017 - 2020)
10/5/22

Pros: Lovely service from the owner. Great price.

Cons: Maybe the wheels were a little bit bald?

New Zealand
Toyota Yaris (2017 - 2020)
10/3/22

Pros: friendly

Cons: dropoff was not very good

New Zealand
Toyota RAV4 (2014 - 2016)
10/2/22

Pros: Easy to liaise with. Good pick up and drop off support

Australia
Toyota RAV4 (2014 - 2016)
10/1/22

Pros: It was good drive trip

Cons: The booster seat was not safe for my son

Australia
Toyota Corolla STW
9/26/22

Pros: Very friendly staff who tried to help with issues with the vehicles.

Cons: The vehicles are not being checked for safety issues before being sent out with customers.

Australia
Toyota Yaris (2013 - 2016)
9/23/22

Pros: young lady was unprofessional

Cons: no chains which were requested and charged for, so was the out of hours pick up charge

Singapore
Toyota Yaris (2017 - 2020)
9/22/22

Pros: Darryn was the biggest reason why I’d give it a 10! Service was excellent and he provided many tips on driving around New Zealand.

Cons: Hotline for car pickup at Christchurch airport was hard to dial into. It was one single hotline for separate offices.

New Zealand
Mazda Demio
9/21/22

Pros: They were very friendly and accommodating

New Zealand
Toyota Yaris (2013 - 2016)
9/19/22

Pros: Efficient

Cons: Nil

New Zealand
Toyota Corolla STW
9/8/22

Pros: Very quick when picking up and dropping off the car

Cons: We would have preferred to have a hatchback and not the station wagon. But still it was ok

New Zealand
Toyota Previa
9/8/22

Pros: Friendly

Cons: Very informative

Singapore
Toyota RAV4 (2014 - 2016)
9/7/22

Pros: Easy check in and rental process, agent is well versed and friendly. Car was well kept, easy to drive, recommend.

Cons: It was difficult to get the front desk staff to arrange a pick up, and the instructions were misleading. The first agent told me to meet at gate 11 despite instructions on the voucher states gate 1. Subsequently I called to check again as I had waited for a period, and the other agent said to meet back at gate 1.

New Zealand
Toyota Yaris (2017 - 2020)
9/5/22

Pros: Very friendly helpful staff

Australia
Toyota RAV4 (2017 - 2020) 4WD
8/25/22

Cons: Car's tyres definitely needed a change.

New Zealand
Toyota RAV4 (2014 - 2016)
8/24/22

Pros: Was quick to get back to the airport

Cons: My car was dirty when they gave it to me. It was far away far away from the airport

New Zealand
Toyota Corolla (2013-2016)
8/23/22

Pros: Friendly, helpful.

Cons: The $3000 bond was a surprise.

Singapore
Toyota RAV4 (2014 - 2016)
8/22/22

Pros: The excellent services by Darren. He waited at 6am for us to return the car and shuttled us to airport for our early morning flight

New Zealand
Toyota RAV4 (2014 - 2016)
8/21/22

Pros: The service from staff

Cons: Forgot the requested snow chanis

New Zealand
Toyota Yaris (2013 - 2016)
8/17/22

Pros: nothing, see other comments

Cons: the full comprehensive insurance we bought with discover did not count at mode car; they wanted an other insurance to have not a major liability and a major bond.

New Zealand
Toyota Corolla (2013 - 2016)
8/16/22

Pros: Quick and polite service. Great car at a reasonable price. Would definitely use you again

Cons: Nothing

New Zealand
Toyota Previa
8/16/22

Pros: Excellent service overall, and I am a rookie for getting a rental so very happy. Everyone kind and helpful

Cons: No complaints at all

New Zealand
Mazda Demio
8/13/22

Pros: all good

Cons: all good

New Zealand
Toyota Yaris (2013 - 2016)
8/11/22

Pros: Good service.

Cons: It was more expensive than a competitor.

Australia
Mazda Demio
8/3/22

Pros: Leaving their yard was my only highlight

Cons: Wouldn’t touch mode car rentals ever again, fraudsters and their car are sub standard.

New Zealand
Toyota Yaris (2017 - 2020)
8/3/22

Pros: Good price, easy pick up / drop off, quick deposit refund

New Zealand
Toyota RAV4 (2014 - 2016)
8/2/22

Pros: People were friendly

New Zealand
Toyota Yaris (2017 - 2020)
7/29/22

Cons: I didn’t like that I had to ring them for transfer and wait in the rain. I also found the $3,000 bond unreasonable but was already at the car yard so had no option other than to accept. I have never had to pay a bond when I had already paid for insurance through a third party!

New Zealand
Toyota RAV4 (2014 - 2016)
7/26/22

Pros: Easy to communicate.

Cons: Nothing. Everything was perfect.

New Zealand
Toyota RAV4 (2014 - 2016)
7/21/22

Pros: No fuss, quick process to get the car and even less fuss to drop off.. Shuttle was good.

Cons: N/A

Australia
Toyota RAV4 (2014 - 2016)
7/11/22

Pros: Good value and easy to arrange

Cons: Initially no one was at the office when we arrived to pick up car

New Zealand
Toyota Hiace
7/6/22

Pros: Very friendly staff who were very helpful and efficient.

Australia
Toyota Hiace
7/5/22

Pros: Friendly service, good communication

Cons: N/A

United Kingdom
Mazda Demio
7/5/22

Pros: When i finally managed to get an answer to be picked up from airport

Cons: I was shocked at lack of communication between booking made online and being forced to extra charges. I am being charge for windscreen replacement without being showed a proper invoice or details of exactly i am paying for. Very shady business needs some transparency. you cannot legally charge customer on provisional quotes.

New Zealand
Toyota Yaris (2013 - 2016)
7/5/22

Pros: Friendly helpful staff, reliable car

New Zealand
Toyota RAV4 (2014 - 2016)
6/27/22

Pros: Communication and well maintained car

Cons: Na

New Zealand
Toyota RAV4 (2014 - 2016)
6/18/22

Pros: Friendly and efficient

Cons: N/A

New Zealand
Toyota RAV4 (2014 - 2016)
6/18/22

Pros: Everything was in order

New Zealand
Toyota Previa
6/15/22

Pros: Easy pick up and drop off and prompt shuttle to airport.

Singapore
Toyota RAV4 (2014 - 2016)
6/12/22

Pros: Queries clearly and responsively answered, proactive offer for replacement car over small issue which didn't affect the overall car performance

Cons: Some parts of the car weren't cleaned

Australia
Mazda Demio
6/6/22

Pros: Low cost of rental

New Zealand
Toyota RAV4 (2014 - 2016)
6/4/22

Pros: Car was completely adequate and reliable.

Cons: Not adequately sign posted at Christchurch. Actual gate is in a different street!

Australia
Toyota Yaris (2017 - 2020)
6/3/22

Pros: Good reliable car

Cons: Arrangement for out of hours contact and pick up

New Zealand
Toyota Yaris (2013 - 2016)
5/31/22

Pros: Easy pick up and drop off

Cons: They deducted the insurance bond from our credit card. Not just put a hold on it. Limited our cash availability

New Zealand
Toyota Previa
5/30/22

Cons: I was under alot of stress when I booked the car through Discovery and I got the dates wrong. The o

New Zealand
Toyota Highlander
5/27/22

Pros: Friendly, efficient & helpful

Cons: nothing

New Zealand
Toyota Hiace
5/26/22

Pros: efficient to pick up and return

Cons: condition of the vehicle

New Zealand
Toyota RAV4 (2014 - 2016)
4/17/22

Pros: Was a friendly efficient service. Car was exactly what we had ordered. No waiting around. Would definitely recommend and use this company again

New Zealand
Toyota RAV4
4/14/22

Pros: Price and efficiency, friendly staff

Australia
Toyota Corolla STW
3/24/22

Cons: The rude customer service person when I called the main office number as the local office was unattended and not being informed I would need to find my own way to the airport when dropping off the car.

New Zealand
Toyota Yaris (2013 - 2016)
3/22/22

Cons: You must have enough money on your credit card balance to cover the deposit.

New Zealand
Toyota Yaris
3/15/22

Pros: quick and easy

Cons: no comment

Australia
Toyota Camry
3/13/22

Pros: They were good on the phone when I wanted to extend the car hire by one day

Cons: They charged me a fee to catch an uber to find a car without help on a industrial estate with no signage, poor lighting, no description of the car and no car rego

New Zealand
Toyota Hiace
3/2/22

Pros: mode was amazing, discover cars though, they fucked up big time and cost me alot of money to fix there mistake

New Zealand
Toyota Highlander
2/9/22

Pros: The staff were quick in picking us up and dropping off.

Cons: The car had dents and scratches. The windscreen had 5 chips in it. The inside of the car door was dirty (as if it had just been taken through the mud). The engine bay was dirty and the cover on the fuse box was missing.

New Zealand
Toyota Corolla
2/4/22

Pros: efficient and friendly

Cons: pick up seemed to take a while but was okay

New Zealand
Toyota RAV4
2/2/22

Pros: Got the car which we had requested

Cons: The car wasn’t that clean both inside and outside properly

New Zealand
Toyota Yaris
1/28/22

Pros: Met all our needs and expectations

Cons: Bit tricky to find our way back at end of use

New Zealand
Toyota RAV4
1/20/22

Pros: Clean car, value for money I suppose

Cons: Upon pick up the shuttle had rubbish though the back seats - looked like used tissues, very concerning considering covid is around. Car battery went flat on us. We never left the lights on as the aa guy assumed we had. I had to pay $90 to get a jumpstart which I’m now not being reimbursed because they believe it was my fault. The aa guys have made a comment that the battery needs replacing says it all really.

New Zealand
Toyota Yaris
1/18/22

Pros: Good price. Fast pick up and drop off of the car.

Cons: Local Mode rentals operator in ChCh was not available over the phone when we arrived at the airport to pick up the car. We were lucky to spot their pick up bus at pick up/drop off area of the airport by ourselves collecting someone else.

New Zealand
Toyota Previa
1/6/22

Pros: Very pleasant office staff.

Cons: The car was worth less than the $3k deposit! The front air vents in the vehicle were not adjustable, which made using the aircon awkward. The seat belts in the shuttle did not all work.

New Zealand
Toyota Corolla
1/5/22

Pros: All staff were friendly and our car was ready for us once the shuttle bus collected us

Cons: I was unaware that Discover Cars was just the broker and that we were actually looking for the Mode business.

New Zealand
Mazda Demio
1/3/22

Cons: I requested a hard copy of my contract as I didn't receive it prior to my arrival to pick I then asked for her to email to me. Three days later i still hadn't received it. Returning vehicle- I explained to the man that the timing was out, inside windscreen was dirty. He looked vagued as to what I was referring too. Surely staff person should understand some mechanics and acknowledge

New Zealand
Toyota Corolla
12/28/21

Pros: Quick service when returning car

Cons: The car was covered in cobwebs. No recent groom. Booked through discovery cars where I paid insurance, but did to that, was expected to pay 3000 excess bond up front. So bought insurance at mode to reduce s excess to 300. Still had to pay excess up front which was returned upon delivery and checking of car. First time I've had to pay up front for excess in insurance.

New Zealand
Toyota RAV4
12/27/21

Pros: Good condition and no problem on the road.

Cons: All good

New Zealand
Toyota Camry
12/24/21

Pros: Waiting time to get someone on the phone was less than 15 min.

Cons: Trying to cancel my booking and getting a refund.

New Zealand
Toyota Corolla
12/24/21

Pros: The courteous driver.

Cons: Average service.

New Zealand
Toyota Previa
11/30/21

Pros: Everything

Cons: Nothing

New Zealand
Toyota Highlander
11/26/21

Pros: Excellent value for money. Easy to deal with

New Zealand
Toyota RAV4
11/22/21

Pros: Personable helpful staff.

Cons: Interior of car was fairly clean but exterior especially inside door frames were not clean very very dirty !

New Zealand
Nissan Wingroad
11/21/21

Pros: Really efficient shuttle service, we were only waiting at the airport for 5-10 minutes on pick up and for drop off it was straight away. Great service when you've been flying with young kids

Cons: The children's car seats we had pre ordered hadn't been fitted and when provided the first one didn't have all the correct straps/seat belts, they were helpful with finding another one but it took a long time and our kids were tired and grumpy by the time it was sorted

New Zealand
Toyota Corolla STW
11/13/21

Pros: Value for money. Nice car. Helpful friendly staff.

Cons: car had roof rack which we didn't order/require Didn't come with any manual about returning thecar/ what to do in an emergency/ where best to fill up/ South Island map

New Zealand
Toyota Corolla STW
10/27/21

Pros: Staff were efficient and friendly. Good service.

Cons: Nothing to dislike

New Zealand
Toyota Previa
10/21/21

Pros: It was clean and modern. Easy to drive and plenty of room.

Cons: Didn't like having to pay $65 for a stone chip in the windscreen. This should be covered with their own insurance as it was no fault of ours. Stone flicked up from oncoming traffic.

New Zealand
Toyota RAV4
10/15/21

Pros: Everything was ontime..Happy with the service been provided

New Zealand
Toyota RAV4
10/12/21

Pros: Clear concise easy to deal with.

Cons: Absolutely nothing.

New Zealand
Toyota RAV4
10/6/21

Pros: They pick you up and drop you off at the airport. They were also very helpful when our flight time was changed due to Covid.

New Zealand
Toyota RAV4
8/27/21

Pros: Friendly pickup /shuttle service.

Cons: Left us in out of pocket and stuck about 7km away from airport.

New Zealand
Toyota Previa
8/20/21

Pros: Great prices, helpful service & good support team (if you have questions etc)

New Zealand
Toyota Yaris
8/20/21

Pros: Friendly service

New Zealand
Nissan Wingroad
8/15/21

Pros: Easy, good staff

Cons: Just a clean car would have been great

New Zealand
Toyota Previa
8/15/21

Pros: So helpful great☺

New Zealand
Toyota RAV4
8/14/21

Pros: Disappointing firstly there no waiting area I had wait outside in the cold for 20mins Car was dirty I actually took pictures Hidden cost $3000 bond to be paid regardless getting insurance on the car Never ever using this company or discovery cars to book

Cons: Hidden cost huge bond car condition And no waiting area for pick up I have never had a rental company charge $3000 bond and if you can’t pay that there is daily charge extra to the booking price and I also had insurance on the car what is all that about??

New Zealand
Toyota RAV4
8/10/21

Pros: Friendly staff.

Cons: To start with the phone number on email didn’t directly work. I then had to wait 20 plus minutes in a freezing wind to get picked up. The car I fented was supposed to be an executive standard, instead it was very dirty outside and essentially a base model so not worth the extra money I paid for it!!

New Zealand
Toyota Previa
8/2/21

Pros: Friendly staff

Cons: Bit of more time required for pickup from airport

New Zealand
Toyota Corolla STW
7/15/21

Cons: The guy dropping me at the airport needs to realise he's not a F1 racing driver. Scared me.

New Zealand
Toyota RAV4
7/11/21

Pros: I DON'T like the service.

Cons: old car high mileage (I'm not sure if it's legal to use the high mileage as a rental), staff was not patient, pick up van was full so I had to wait for another 20 mins for the van to come back.

Australia
Nissan Wingroad
6/28/21

Pros: With changing circumstances, flight cancellations, etc., they were very accommodating.

Cons: It was difficult to get the key in the after hours dropbox.

New Zealand
Mazda Demio
6/23/21

Pros: They waited for us when we arrived late

Cons: That I had to get a taxi from the airport because sir nz put us onto a latter flight

New Zealand
Mazda Demio
6/22/21

Pros: Engaged team

Cons: The 3000 insurance bond was held in security. I have a debit card and these funds were locked for a week. This should be conveyed at time of transaction.

New Zealand
Toyota Rav4
6/12/21

Pros: Everything was good

Cons: Just the car isn’t the one we chosen

Australia
Toyota RAV4
6/10/21

Pros: It was cheap

Cons: No one answered the first few times we called for airport pick up. We hired a car seat and it was terrible. We contacted mode several times before arrival to find out what type of seat it would be and no one would give us an answer. We were offered no help installing it and despite spending considerable time at the pick up and the next day with the help of friends, we were unable to instal it in a way that we felt comfortable that our 1yo would be safe. Ended up hiring newfrom a different place.

Australia
Toyota Previa
6/8/21

Pros: Easy pick up, everything was ready when we arrived. Had a slight change of drop off times (due to a flood) was very understanding. Car was in great condition.

Cons: Externally the car was unwashed when picked up but i just like clean cars. Internally was immaculate

New Zealand
Mazda Demio
6/4/21

Pros: Friendly team.

Cons: Car had dirty windscreen on the inside. Seats had some marks.

New Zealand
Toyota Corolla
5/18/21

Pros: Pick up and drop off very quick

Cons: All good

New Zealand
Toyota Corolla STW
5/13/21

Pros: Nice staff

Cons: Nothing , all good

New Zealand
Toyota Previa
4/23/21

Pros: instead of putting us in a shuttle they drove us straight to the airport in our rental car we nearly missed our flight thanks guys

Cons: nothing I can think of

New Zealand
Nissan Tiida
4/15/21

Pros: Friendly, helpful

Cons: Can't think of anything

New Zealand
Toyota RAV4
4/3/21

Pros: Very competitive pricing, friendly and helpful staff both on pick up and return.

Most Popular Car Rental Deals

Christchurch Airport
Intermediate
Toyota Corolla (2016-2018) or similar
Toyota Corolla (2016-2018)
  • 5
  • 2
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  • Auto.
Mode Car Rentals
$54.62 per day
Christchurch Airport
Intermediate
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Toyota Corolla (2016-2018)
  • 5
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$56.49 per day
Christchurch Airport
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Toyota Highlander
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$74.05 per day
Christchurch Airport
Intermediate SUV
Toyota RAV4 (2016-2019) or similar
Toyota RAV4 (2016-2019)
  • 5
  • 2
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$75.19 per day
Christchurch Airport
Full-size SUV
Toyota Highlander or similar
Toyota Highlander
  • 5
  • 3
  • 5
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Mode Car Rentals
$76.58 per day
Christchurch Airport
Intermediate SUV
Toyota RAV4 (2016-2019) or similar
Toyota RAV4 (2016-2019)
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  • 2
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Mode Car Rentals
$77.75 per day
Christchurch Airport
Intermediate SUV
Toyota RAV4 (2020-2022) or similar
Toyota RAV4 (2020-2022)
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Mode Car Rentals
$79.43 per day
Christchurch Airport
Intermediate SUV
Toyota RAV4 (2020-2022) or similar
Toyota RAV4 (2020-2022)
  • 5
  • 2
  • 5
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  • Auto.
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$82.14 per day
Christchurch Airport
Full-size Van
Toyota Hiace or similar
Toyota Hiace
  • 12
  • 4
  • 4
  • A/C
  • Auto.
Mode Car Rentals
$129.27 per day
Christchurch Airport
Full-size Van
Toyota Hiace or similar
Toyota Hiace
  • 12
  • 4
  • 4
  • A/C
  • Auto.
Mode Car Rentals
$133.67 per day
The above prices are only approximate and were last updated at 1:53 PM on 11/30/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, First additional driver, Collision Damage Waiver (deductible: ~€ 1680.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 21.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, Covid-19 Vaccination Certificate.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.

Cheques, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
When renting a diesel vehicle, you'll be charged the Road User Charges (RUC) on a per-km basis. This is not included in the rental rate.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 54 days.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  08:30 - 17:30
Tue:  08:30 - 17:30
Wed:  08:30 - 17:30
Thu:  08:30 - 17:30
Fri:  08:30 - 17:30
Sat:  08:30 - 17:30
Sun:  08:30 - 17:30

Top Suppliers at Christchurch Airport

Ezu Car Rental
Exceptional 9.6 / 885 reviews
+64210438288
168 Orchard Road, Harewood
$26 - $105
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Cross Country Rentals
Cross Country Rentals
Exceptional 9.5 / 61 reviews
+640800777994
172 Orchard Road, Christchurch Airport, Christchurch 8053
$50 - $73
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Rentalcars247
Rentalcars247
Exceptional 9.4 / 133 reviews
+6436629026
264 Russley Road, Avonhead, Christchurch, 8042
$30 - $37
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Ezi Car Rental
Ezi Car Rental
Exceptional 9.3 / 82 reviews
+640800545000 / +6492544397
Ezi Car Rental, Rental Car Kiosk, Terminal Building, Christchurch Airport, Christchurch
$62 - $83
Working hours
Mon:07:00-02:00
Tue:07:00-02:00
Wed:07:00-02:00
Thu:07:00-02:00
Fri:07:00-02:00
Sat:07:00-02:00
Sun:07:00-02:00
Snap
Exceptional 9.1 / 469 reviews
+640800288699 / +6492752438
170 Orchard Road, Harewood, Christchurch 8051
$31 - $133
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Hertz
Exceptional 9.1 / 65 reviews
+64033586730
Christchurch International Airport, 30 Durey Road, Harewood, Christchurch 8053
$90 - $214
Working hours
Mon:00:00-01:0007:00-23:59
Tue:00:00-01:0007:00-23:59
Wed:00:00-01:0007:00-23:59
Thu:00:00-01:0007:00-23:59
Fri:00:00-01:0007:00-23:59
Sat:00:00-01:0007:00-23:59
Sun:00:00-01:0007:00-23:59
Yes Rentals
Very good 8.9 / 538 reviews
+6434202878
152 Orchard Road, Harewood, Christchurch 8053
$54 - $60
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
SIXT
Very good 8.9 / 98 reviews
+6436660026
Ground Floor, Airport Terminal, Rental Car Kiosk, 30 Durey Road, Christchurch 8053
$53 - $162
Working hours
Mon:07:30-19:00
Tue:07:30-19:00
Wed:07:30-19:00
Thu:07:30-19:00
Fri:07:30-19:00
Sat:07:30-19:00
Sun:07:30-19:00
Joy Car Rental
Joy Car Rental
Very good 8.9 / 19 reviews
+64221878599
218 Roydvale Avenue, Burnside, Christchurch, New Zealand
$37 - $40
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Go Rentals
Very good 8.8 / 68 reviews
+6433584051 / 0508246784 / +6499741598
155 Orchard Rd, Christchurch Airport, Christchurch 8051
$38 - $64
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
EV Hire
Very good 8.7 / 102 reviews
+6492171001
152 Orchard Road, Harewood, Christchurch 8053
$84
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Alamo
Very good 8.7 / 47 reviews
+6498703330
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
$59 - $204
Working hours
Mon:00:00-02:0006:00-23:59
Tue:00:00-02:0006:00-23:59
Wed:00:00-02:0006:00-23:59
Thu:00:00-02:0006:00-23:59
Fri:00:00-02:0006:00-23:59
Sat:00:00-02:0006:00-23:59
Sun:00:00-02:0006:00-23:59
Thrifty
Very good 8.7 / 33 reviews
+64800737070
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
$103 - $206
Working hours
Mon:00:00-01:0007:00-23:59
Tue:00:00-01:0007:00-23:59
Wed:00:00-01:0007:00-23:59
Thu:00:00-01:0007:00-23:59
Fri:00:00-01:0007:00-23:59
Sat:00:00-01:0007:00-23:59
Sun:00:00-01:0007:00-23:59
Routes Car Rental
Routes Car Rental
Very good 8.7 / 32 reviews
+64033579202
Christchurch Airport, 30 Durey Road, Harewood, Christchurch 8053
$60 - $124
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Budget
Budget
Very good 8.7 / 11 reviews
033570231
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
$86 - $144
Working hours
Mon:00:00-01:3006:00-23:59
Tue:00:00-01:3006:00-23:59
Wed:00:00-01:3006:00-23:59
Thu:00:00-01:3006:00-23:59
Fri:00:00-01:3006:00-23:59
Sat:00:00-01:3006:00-23:59
Sun:00:00-01:3006:00-23:59
yesaway
Very good 8.6 / 770 reviews
+6433585740 / +6421353383
153 Orchard Road, Harewood, Christchurch, New Zealand
$34 - $133
Working hours
Mon:08:01-17:59
Tue:08:01-17:59
Wed:08:01-17:59
Thu:08:01-17:59
Fri:08:01-17:59
Sat:08:01-17:59
Sun:08:01-17:59
Enterprise
Very good 8.6 / 13 reviews
+6433586554
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
$60 - $206
Working hours
Mon:00:00-02:0006:00-23:59
Tue:00:00-02:0006:00-23:59
Wed:00:00-02:0006:00-23:59
Thu:00:00-02:0006:00-23:59
Fri:00:00-02:0006:00-23:59
Sat:00:00-02:0006:00-23:59
Sun:00:00-02:0006:00-23:59
Europcar
Very good 8.5 / 98 reviews
+64033579202
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
$60 - $332
Working hours
Mon:00:00-01:3007:00-23:59
Tue:00:00-01:3007:00-23:59
Wed:00:00-01:3007:00-23:59
Thu:00:00-01:3007:00-23:59
Fri:00:00-01:3007:00-23:59
Sat:00:00-01:3007:00-23:59
Sun:00:00-01:3007:00-23:59
Bargain Rental Cars
Very good 8.2 / 263 reviews
+640800001110 / +640212470346 / +64033603113
6 Sir Keith Park Place, Harewood, Christchurch 8051
$37 - $315
Working hours
Mon:06:00-20:00
Tue:06:00-20:00
Wed:06:00-20:00
Thu:06:00-20:00
Fri:06:00-20:00
Sat:06:00-20:00
Sun:06:00-20:00
Discount Car Rentals New Zealand
Very good 8.1 / 797 reviews
+64277220028 / +6439743818 / +6433580183
264 Russley Road, Avonhead, Christchurch 8042
$35
Working hours
Mon:09:00-16:55
Tue:09:00-16:55
Wed:09:00-16:55
Thu:09:00-16:55
Fri:09:00-16:55
Sat:09:00-16:55
Sun:09:00-16:55
Jucy
Average 7.9 / 84 reviews
+6493744360 / 0800399736
JUCY Car Rental, 157 Orchard Road, Harewood, Christchurch 8051, New Zealand
$93 - $94
Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Keddy
Average 7.9 / 26 reviews
+64033579202
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Working hours
Mon:00:00-01:3007:00-23:59
Tue:00:00-01:3007:00-23:59
Wed:00:00-01:3007:00-23:59
Thu:00:00-01:3007:00-23:59
Fri:00:00-01:3007:00-23:59
Sat:00:00-01:3007:00-23:59
Sun:00:00-01:3007:00-23:59
Avis
Avis
Average 7.9 / 4 reviews
033589661
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Working hours
Mon:00:00-01:3006:00-23:59
Tue:00:00-01:3006:00-23:59
Wed:00:00-01:3006:00-23:59
Thu:00:00-01:3006:00-23:59
Fri:00:00-01:3006:00-23:59
Sat:00:00-01:3006:00-23:59
Sun:00:00-01:3006:00-23:59
Dollar
Dollar
Average 7.9
+640800243789
30 Durey Rd, Christchurch
$54 - $184
Working hours
Mon:00:00-01:0007:00-23:59
Tue:00:00-01:0007:00-23:59
Wed:00:00-01:0007:00-23:59
Thu:00:00-01:0007:00-23:59
Fri:00:00-01:0007:00-23:59
Sat:00:00-01:0007:00-23:59
Sun:00:00-01:0007:00-23:59
U-Save
Average 7.8 / 89 reviews
+6492569430 / +64033582299
170 Orchard Road, Harewood, Christchurch 8053
$45
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
YITU Car Rental
YITU Car Rental
Average 7.7 / 3 reviews
+64800948888 / +64273922666 / +6421873789
222 Main South Road, Hornby, Christchurch
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Firefly
Firefly
Average 7.7
033586730
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Working hours
Mon:00:00-01:0007:00-23:59
Tue:00:00-01:0007:00-23:59
Wed:00:00-01:0007:00-23:59
Thu:00:00-01:0007:00-23:59
Fri:00:00-01:0007:00-23:59
Sat:00:00-01:0007:00-23:59
Sun:00:00-01:0007:00-23:59
GoldStar
GoldStar
Average 7.6
033590097 / +64272889890
25 Logistics Drive, Harewood, Christchurch
$30 - $67
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
James Blond
James Blond
Average 7.6
+640800525663
Airpark Canterbury, 17/25 Logistics Drive, Harewood, 8544, Christchurch
$88 - $278
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
NZ Rent a Car
NZ Rent a Car
Average 7.6
+64508777444 / +640800461256
26B Sheffield Crescent, Burnside, 8053, Christchurch
Surprice
Surprice
Average 7.6
+6436660026
Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:07:00-19:00
Sun:07:00-19:00
Flexways
Flexways
Average 7.5