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Ezu Car Rental at Christchurch Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The team was very helpful
Pros: Great to deal with no hassles
Pros: Smooth and quick service, always renspond
Cons: The car saloon was very dusty, was not cleaned. Deposit release took 2 weeks (comparing to 1 day in other rental).
Cons: Car was 9 years old with nearly 300,000km on the odometer. Generally companies provide newer vehicles unless otherwise specified. There was no indication of vehicle being an older model and rate was up there with newer models. Totally misleading.
Pros: After hours service is available.
Cons: The car which was provided was different than what I requested. The condition of car - the front glass was two major scratches on the windshield. They never informed us stating the car which I requested is not available. Also no drop off service at different locations or cities.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: Cash, MasterCard credit card, VISA credit card. When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.