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Europcar at Christchurch Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great upgrade to vehicle for a good price
Pros: There service was great - yours wasn’t
Pros: Friendly and helpful
Pros: Customer service made it we hired from them twice as we had a Children’s toy we couldn’t take on the plane.
Cons: Nothing at all would only use this provider again
Pros: No messing around or putting the fear into you about insurance.
Cons: Not much, slight delay at drop-off.
Cons: Just need to make sure that they check all car fluid levels as there was no washer fluid to clean the windscreen
Pros: The representative was thorough & helpful
Pros: Friendly and efficient.
Cons: Poor girl also responsible for cleaning the cars so wasn't t desk when we arrived. Quick call soon sorted - she was delightful.
Pros: Absolutely nothing.. there was no one at the counter when we arrived . We waited a very long time for the representative to be very rude , fighting and even swearing at my elderly father even saying that he didn't care he had an appointment he was getting late for . Even said he wouldn't give him a car . And ignored him after the ordeal to serve someone else . Not sure if he was being racist or what . But he was highly unprofessional. We were "upgraded" to a smaller car which didn't us .
Cons: We didn't get the car we booked . We're upgraded to a smaller vehicle . Then had to push a wheelchair , pram and multiple bags back to inform him of this . To be given another car which of course we had to fork out more money for . This vehicle mechanically was fine but had a foul wet smell masked by a deodorizer. For being a well known company this was a horrible experience at this branch . On returning . There again was no one at the counter .
Pros: very welcoming and explained everything
Pros: Look I was pretty disappointed there car booked was available and then need to pay more to get another vehicle.
Cons: As per above.
Pros: Great service on pick up and they shared some points of interest on our journey.
Pros: Easy to use. Quick and easy to find. Good quality car
Cons: Car provided wasnt what I was expecting but was still good.
Cons: It was not the car we reserved a month before
Cons: Time spent to pick-up
Pros: Fast and helpfull service. Need my Driver liscense translated, but the agent helped me with a reasonablly priced translator.
Cons: This particular car have "service engine" on the meter cluster from the beginning of rental. Made me worry at the beginning. But fortunately everything is working fine.