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Sicily By Car at Venice Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Collection and return was seamless with courteous staff.
Cons: Although I would not normally expect a rental car to have 90,000km on the clock and have multiple bodywork scratches, perversely these suited the needs of my ski trip with the rigours of putting skis in and out of the boot and driving on snowy, muddy and icy mountain roads and car parks!
Pros: Quik pick up
Cons: The booking contract states "credit card used to pay need to be chipped and pin code enabled". I did not have a pin code (we hardly use pin on credit cards in USA) and did not have time to get one from the bank as they have to snail mail them. I emailed the rental car location to figure if the POS would accept my credit card and the agent could not confirm: "it depends on the bank and the POS". It was stressful to imagine not being able to pick up a car. It worked out but was stressful.
Pros: Easy and fast processing.
Cons: Nothing to note.
Pros: was worse than bad I have claimed a refund from the credit card company for the deposit I paid to discover carts as we were refused a car
Cons: refused as the car as did not accept any of the 10 UK credit cards I have as none had cover for insurance excess
Cons: My flight was delayed by british airways from 5pm to 8pm. My original return time of the car was 1pm. I asked if someone was renting the car the same day after me, I was told no. I asked if I could return the car at 4pm was told no. I then asked if I had to pay the extra day rate I paid which was ~£80 a day. I was also told no. despite nobody renting the car after me and asking for the day rate I paid I was told I’d have to pay €200!!!!!!!