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PRESTIGIO Rent a Car at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They arrived to pick me up but the vehicle was too small.
Cons: I could not gain access to them to change the model of the vehicle to a larger model to fit 6 adults nd luggae.
Pros: Great experience from start to the very end. The staff was very friendly, picked us up at the airport on time, all went smoothly at their office which is a few minutes drive from Zagreb airport, never pushed me to buy any additional insurance since I had already bought one through a third party. Simple and quick pick up and drop off. Car was nice, no complaints there. Top service. Highly recommend
Cons: My flight was delayed so they gave my car away and didn't offer to help me at all.
Cons: Horrible service, rude, not helpful, there was 5 of us , no shuttle, we couldn’t fit in a car. Car was not big enough for all of our luggage
Pros: Hospitality of their re representative
Pros: Absolutely NOTHING
Cons: No meet and greet at the airport, had to get a taxi. Car not as described Car exterior dirty, interior paint on carpet , no parcel shelf. Booked a manual car offered an automatic. When complained they said this was all they had available, even tough it was booked almost 6 months earlier. They really did not give a damn . I WILL NEVER USE THIS CAR RENTAL AGAIN AND DO NOT RECOMMEND ANYONE ELSE DOES EITHER.
Pros: Car worked (even if the transmission and shifting sounded awful) and we were able to switch our for a larger car at last minute even if it was at a much higher price
Cons: Representative wasn't at specified location for car pickup and we didn't have cell service so it would have been a nightmare if we didn't have local family who were able to call them. Rental location is at a tiny place pretty far from the airport and getting luggage back and forth was a hassle. Rental agent asked for a bribe to get us a larger car and was late to our prearranged drop off time so we were nervous about making our flight home
Pros: friendly representative
Cons: Car was damaged we was not met at drop off and had to leave the car at the airport without representative
Cons: Rent a Car employed was not friendly at all when i bring car back.I drop car day before i sign a contract. Car has a old windshield wipers and i have to replace them after hard rain and storm while i was using the car.I brought the old wipers and a recipe.PRESTIGIO employed does not even want to look at it.I asked for phone number who i have to contact to get my money back,he told me that he can not give to me.I will never rent the car from DoscoverCars or PRESTIGIO.Unfriendly and unprofesional
Pros: Very helpful and professional. Great customer service