GreenMotion at Zagreb Airport

Cons: Found a wet, dirty sock on the seat at pick up. Also they charge a cleaning fee, but they gave us the car with that sock & didn't even apologize!

Pros: Price

Cons: A I got the car with technical issues. Mid September I got a car with melted winter tires. It took 6 calls, visit to tire shop and few messages for them to bring a new one to my location. Car couldn’t break at all at 20kmh on the wet surface . I’m lucky not to kill anyone or myself.

Pros: Customer service

Pros: Pick up and drop off nice and easy

Cons: Didn’t Like because car didn’t have Add-Blue This is happened se ond time when i rented car from you same company, same Type of car

Pros: Quick, easy and hassle free. Pick up took no more than 5 minutes. Drop off was even quicker.

Pros: Very pleasent service open and kind

Cons: Car was very dirty and on signing in that was not notified until all documents weren't single up. Found that a bit cheeky 😜

Pros: Pretty staright forward proecss.

Cons: We booke a medium car, got issued a large suv, which we had to change immidiatly because seatbelts didnt work. On the 2nd car, we only found out on our trip, Ac didnt work, vents only pushsed air to face and worst of all had a wobbly brake pedal.

Pros: Friendliness, courtesy, locations, pricing, car availability

Cons: cleanliness of the car, some features weren't available on the cars

Pros: The management of Green Motion Zagreb Airport doesn’t know what customers service is. Read the reviews on the internet (the ones actual customers with issues write and the companies response).The company doesn’t even have the guts to put a name to their emails they send out.

Cons: If the management of Green Motion Zagreb Airport doesn’t show good customer service how can you expect the staff to.

Pros: Das Auto war dreckig und fehlt Wasser für Scheibe ich muss das selber nachfüllen gerade nächstens Tag.

Cons: Car pick up was terrible, extremely frustrated at the communication from GreenMotion and DiscoverCars. Will not use either again, will stick with major brands with cars actually at the airport and on-time pick up.

Pros: Efficient, informed us about toll roads and how to manage this best. Quick.

Cons: There was a delay in them answering the phone when we arrived which was somewhat confusing but once we were told where to go everything else was straightforward.

Pros: Car was very nice and heck in was fast

Cons: 1 hr wait to for pickup

Cons: i would like some sort of proof of return. I just signed a form and got no paperwork or email and had to trust I would get my deposit back (I have been burnt before with this)

Pros: The staff was kind and helpful.

Cons: To be fair and realistic, this was the cheapest option for rent a car for us for this period, so I was mentally ready to get low level option. So car itself was as I expected (low level), but what I didn't like is: 1. Charging for car wash (15 EUR on top of 1000 EUR - it is peanuts, but it is a matter of principle; since when do car dealers charge for car wash?! And the crazy part is that the car was not clean when we got it). 2. The car had winter tyres in the middle of a heat wave at 40°C.

Pros: Car was reliable and customer service was great.

Cons: It took a bit to get as picked up on airport we waited about 1/2 hour

Cons: We wanted to collect car later than originally agreed but on the afternoon of same day but we're told we would have to make a new booking.

Pros: Helpful staff and no trying to sell you anyting else. took 20 min. and was sitting in the car.

Cons: Nothing really satisfied, would recommand

Pros: Nice agents

Cons: Car a bit dirty, given with empty tank, no windshield fluid

Pros: Everything was fine, no problem at all

Cons: Nothing wrong happened

Pros: Kindness of staff and good price

Cons: More than an hour waiting to go to the airport, we almost missed the flight

Pros: Nothing, No service

Cons: We were the only customers at the depot when we returned the car, so there was no obvious reason for the 40mins delays. Despite this, we waited over 15 minutes before anyone came to inspect the vehicle, followed by another 25 minutes before we were taken back to the airport. We had to call an Uber on our on expense. There were three members of staff chatting behind the counter and another two standing outside smoking, yet no effort was made to speed up the process or reassure us.

Pros: Service Perfict

Cons: Hard too find

Pros: Nothing

Cons: I found the staff I interacted with at the Croatian location to be unprofessional and unhelpful, and the overall customer service experience did not meet expected standards. I was disappointed by the lack of courtesy and support provided during my visit. I hope this feedback can be reviewed and used to improve future passenger experiences.

Pros: Was good car and clean.

Cons: Was not located in airport and hard to contact upon arrival. First was told van to pick us all up but then only drivers were picked up and then had to come back to airport to pick up passengers. Was tired and was very hot.

Cons: location of pickup and drop off is a few minutes ride from the airport, it took 1h20min just to get our car after landing

Pros: Fast and efficient

Cons: Got an underpowered car this time

Pros: The staff were very polite and helpful.

Cons: everything is perfect

Pros: Excellent

Cons: They didn’t give me the navigation system.. but that’s okay . We managed

Pros: Friendly staff, free car upgrade.

Pros: The whole renting experience went smoothly. Agents at Pickup, drop off and shuttle driver were great. I got the car I booked and it was clean.

Pros: Good value for the money, friendly employees

Cons: Having to pay for cleaning of the car and then getting a dirty one. Windshield was dirty, interior had stripes everywhere.

Pros: Nothing.

Cons: Unfriendly tone, not really helpful. It’s all about money.

Pros: Jako su ljubazni i profesionalni. Pogotovo jedna mlada cura nažalost joj ne znam ime.

Cons: Sve je odlično

Pros: there was no hidden errors, there was no hustle, just excellence

Pros: Excellent and fast service, very professional and polite. Shuttle service amazing.

Cons: I had a small problem at the very end of the trip, last 30km before arriving to drop off 5th gear started making a grinding noise. To avoid a breakdown, I drove the last part of the journey up to 4th gear. Car was already with 140000 km in the clock when I took it, quite high for a rental. I recommend better fleet rotation.

Pros: I liked the availability and speed in picking up and returning the car.

Cons: I didn't like the lack of availability to accommodate our flight departure needs despite having requested help via WhatsApp on the service number.

Pros: Thank you 🙏

Pros: 친절함, 편의제공, 서비스

Pros: Registration process was easy and quick. Car was clean and in good condition, although it was not the actual car shown during the reservation process. Return process was also quick and easy.

Cons: instructions for pick-up was simply to call a phone number upon arrival at the airport, for people who are arriving to a foreign country for the first time, this might not be enough assurance that they will be able call, to reach someone or be picked-up by the correct company. Perhaps instructions to wait at a meeting point with a company logo sign or a "shuttle bus stop" would be better.

Pros: Εξυπηρετικοτατο προσωπικο

Pros: Friendly - professional.

Cons: Long wait untill the deposit was again available on my creditcard

Pros: Da ging alles super. Nur hatte ich vorab nach einer Vignette für Ungarn gefragt, und zugesagt bekommen. Bei Abholen des Autos war das nicht möglich...!!?? Musste mich selbst drum kümmern...online Buchung geht bei Ihnen nicht ..Wlan?? ebenso ging mein Navy nicht...Wlan??

Cons: Keine Erklärung vom dem Auto, außer was ich zu tanken habe.

Pros: Great staff and quick pickup/dropoff

Pros: friendly helpfull communication

Pros: Great value for money

Pros: Great service. Jaka was excellent, very thorough in his information handover. Car was exactly what we ordered and in mint condition. The meet and greet transfer from airport easy and efficient.

Pros: Fast and efficient from Green Motion from the time of pick up from the airport to the time of drop off.

Cons: Nil

Pros: -

Cons: Very rude agents and not helpful

Pros: This was my first time renting a car, so I was a bit nervous and unsure how things would go. But the whole process turned out to be incredibly smooth. The website was easy to use, and booking was straightforward. We were even given a free upgrade -Skoda Octavia estate- perfect for all our luggage. The car was great value for money. The staff were friendly, helpful, and made everything feel easy. Honestly, it couldn’t have gone better. I’m really happy I chose this company.

Cons: There is nothing I could possibly think of to make this experience better.

Pros: I received Renault Megane with 144000km in poor condition. Originaly I reserved WV T rock

Pros: Do not use discover cars it’s a fraud

Cons: Discover cars is a fraud do not use

Pros: They were simply great to deal with. The car was ready and waiting for me; the people were great in explaining the basics, and paperwork was done in a snap,. The next day I noticed the car had a few more dents and scratches than I originally signed off on (it was very dark when I picked it up), so I called them up and they simply said to take picture/video and it would be no problem. And it wasn't. When I returned the car, same efficiency. Just an overall good experience.

Cons: This really isn't on them but simply a cautionary statement. Their main location is usually offsite, and can be somewhat difficult to find. Poor signage. However, they have a good drop-off/pick-up service at main locations so I would strongly recommend to everyone to use those instead of trying to find their HQ unless you are really familiar with the area. Save you some headaches :).

Pros: everything was great, next time I will definitely choose them.

Pros: Averything was as advertised

Pros: easy, simple, fast

Pros: These guys were great to deal with.

Pros: I never rented a car from green motion becauze discover cars cancelled our reservation because our flight was late and left us stranded.

Pros: Very friendly and helpful people.

Pros: Good cara, fast to pick up and to drop off.

Cons: -

Pros: Very polite and good communication

Pros: Great service provided

Pros: Fast and reliable

Cons: N/A

Pros: Nothing

Cons: Nothing

Pros: The representatives of the branch in Zagreb were very efficient, fair and reliable.

Cons: Non

Pros: We were unable to rent the car because of company policy. However the staff were nice to us and our situation. There wasn’t anything anyone could do

Cons: The service was fine, however we were unable to hire the car.

Pros: very relaxed, friendly and knowledgable.

Pros: Price, ease of rent

Cons: Have to wait for a shuttle bus at airport in order to reach office.

Pros: Friendly and helpful staff who are ready to provide great customer service.

Cons: Everything was to my satisfaction.

Pros: Car was not fuel efficient. Left rearview mirror was shaking. Breaks had noise.

Pros: easy, efficient, good value for money

Pros: I have paid for nothing I paid to discovercars.com €131 And i paid the greenmotion in zagreb €196 Because don't accept the same card of the deposit i paid with and charge me more then double

Cons: I have paid for nothing I paid to discovercars.com €131 And i paid the greenmotion in zagreb €196 Because don't accept the same card of the deposit i paid with and charge me more then double

Pros: Easy fast and convenient

Cons: Car was dirty inside … also we had to add oil it was empty

Pros: Service was great and people were really nice and helping. Price was reasonable too. Their shuttle came to the airport pretty quickly. They even offered us a bigger car with the same price. It was really great.

Cons: Minus is that car was bit crappy. The transmission was always having weird noise, one of the tyre had deformed wheelcap and scratches on the sidewall which is obviously someone had hit it on the cornerstone. There was no problem during entire trip after all though. You shouldn't expect luxury car with this price.

Pros: Clean car, helpful and friendly stuff

Cons: Nothing

Pros: They pick you up in the airport

Cons: The bad quality of the car and the uncollaboration of car agents. Also very expensive for service provided

Pros: Happy with the vehicle and general service. Also with the advice from the manager after a minor accident

Cons: They did not take visa debit cards for the ordinary deal and charged a lot extra compared to the quoted price for that kind of payment. In the documents Visa Debit cards were not specifically referred to.

Pros: Good service

Cons: Excellent

Pros: Internet

Cons: We reserved 5 door car and we have received 3 door car. That made our transportation a lot harder.

Pros: The entire experience from pick up to drop off was very easy, service is great

Pros: Staff was efficient

Cons: Nothing

Pros: Efficient, very polite & helpful in relation to my requests for add-on's

Cons: not applicable

Pros: Very fast service and I had a great car.

Pros: The car was new and in a good, clean condition.

Cons: Misleading location, long time spent picking up and dropping off the car, some staff was rude.

Pros: The staff was professional and friendly, the car was brand new and had an LPG fuel option which made my trip less expensive

Cons: SUV or Compact size was available only at the airport

Pros: Easy service, perfect customer care and attention

Pros: Nothing. I will never use them again and I will never recommend them

Cons: I will never use them again

Pros: We have sth wrong with car, replacement took 5 min

Pros: Very professional and efficient

Cons: Nothing

Pros: Everything especially the people end service

Cons: No reason

Pros: Fast to pick and delivery the car. The car was clean and nice.

Cons: They don't have a desk at the airport. You have to call them to pick you.

Pros: Everything was almost excellent

Cons: It was discrepancy between rental price offered on vaucher and paid price for the rent.

Pros: Very friendly stuff, ready to help and very good service.

Cons: A bit of confusion about not accepting the payment by American Express card.

Pros: Great service for good proce.

Cons: Condition of the car was horrible, full of scratches.

Pros: Have the car deposit option clearly displaced and it’s process on websites . It was not an issue but was told about another way after when booking a car

Cons: Very easy and friendly

Cons: If I bought insurance with rental, I definitely should not be working with booking page to get money back for some minor damage. It should be worked out with out me. (not charge me for repair and I have to present to you and yet I have nothing from them only that they took money from my credit card) Please do not sell insurance for rental company if you can not work this out internally. Elvir

Pros: Great experience! The team at Green Motion Zagreb Airport (on Petina) were an excellent group. They even entertained my children while we were waiting to get the paperwork done, which was greatly appreciated! All of them were extremely professional, and their attitude towards us were very warm and accommodating - You can sense it just in conversation with any of them! I HIGHLY recommend renting from them - and I will definitely use them again in my future travels to Croatia!

Cons: It was difficult to call the office to Arrange the meet and greet

Cons: My flight was early on the 2nd and you werent open

Pros: Friendly and professional staff

Cons: Na

Pros: Fast and courteous service with explanations and tips. Luxury car for normal price.

Pros: People were absolutely great

Cons: Location was away from the airport

Cons: cancelation without informing us insurance fee (car was rented with all insurnces)

Cons: Only one of the tree cars was deliverd, the cars where set on one persons name (the organizer of a company event), the company cancelled two of tree cars and didn't inform us !! cancelation without informing us insurance fee (car was rented with all insurnces)

Pros: Clean and updodate car

Cons: cancelation without informing us insurance fee (car was rented with all insurnces)