Car Rental – Search, Compare, and Save up to 70%!
AddCar at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy return process, good quality car.
Cons: Airport pickup. Child seats not installed (we had to install them ourselves).
Pros: Perfect service
Pros: The agents were very helpful and everything was easy and smooth. Great company!
Cons: Nothing, all was good
Cons: The entire process
Pros: That agent that was there when we delivered the car was very helpfull
Cons: We didn't get the car we ordered, not even close. We got a much older car. The place was also very hard to find.
Pros: Terrible service
Cons: Terrible service.
Cons: Everything, they were late for pick up and drop off, they were not in their place of business. I had to wait for almost an hour for both. The car was literally ready for an impound.
Pros: Easy drop off
Cons: Didn’t know about our reservation, took multiple phone calls to get hold of someone, generally very poor customer service in Zagreb. Much better/easier dropping off in Dubrovnik. Additional charges not made clear at the time of booking so had to pay much more than expected
Pros: We liked the fact that we got the car we picked on the website
Cons: Everything else - the location of the desk was outside of the airport and our flight was late. It took as 1 hour to rent the car and the online site did not allow us to check in prior to arrival. It was midnight by the time we got the car. The car was fine, although it had several damages on the outside and the inner lights in the car were not functioning. When we gave the car back we had to wait for someone to arrive although we booked and paid for the service outside of office hours we have mo
Cons: The rental Company did not take American express.
Pros: We got a good new car. The service we got when we returned the car was very pleasant and efficient.
Cons: There is no front desk at the airport. we got a confermation on a model that does not exist at the company. the amount for additional driver didnt match the pre agreement. for any comment we made the answer was "you dont have to take the car from us"- which was kinnd problematic as it was the middle of the night. The alternative we were given was not to take the vehicle late at night at the airport.
Pros: The car itself was fine.
Cons: Worst customer service experience renting a car in my entire life. I'd rather pay twice as much to work with a legitimate, professional agency.