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Keddy at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: At pick up the agent was nice. But they had me sign a contract that the car was clean and in good shape before I ever saw the car. This is scamming. Having the customer sign before he even sees the car.
Cons: When I returned the car a guy at the kiosk did not want to inspect the car. I told him you need to inspect it because I don't want problems. He noticed a small scratch in the back. I told him it was there. He said "no problem, the computer says 0.00 euros". He wanted me to sign some blank page. I said no, because I don't know what I am signing. Another guy came and said "no problem, we have your signature from when you came here." He said "you signed a paper even if before seeing the car."
Pros: Friendly quick service.
Pros: Quick smooth. No issues at all.
Pros: Car received was not even remotely the same as car advertised on the web page. Essentially it's "bait and switch" which leaves you without a choice when you show up.
Cons: Drop off was fast. Pick up not so much (nobody at the desk, had to call and wait)
Pros: Easy to collect and drop off, no queue to collect or drop off
Cons: Car didnt have any washer fluid in it
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 22.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Standard, Premium a driver license issued at least 2 years ago is required.
The driver license must be written in Latin alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, JCB, Discover, MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
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