Zagreb Airport (ZAG), Zagreb, Croatia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Oryx at Zagreb Airport

Ul. Rudolfa Fizira 21
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
07:00-21:00
Tue:
07:00-21:00
Wed:
07:00-21:00
Thu:
07:00-21:00
Fri:
07:00-21:00
Sat:
07:00-21:00
Sun:
07:00-21:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Denmark
Volkswagen T-Roc
10/16/24

Cons: Only negative thing was you had to call them because the service desk was empty and they had gotten the wrong child seat (too big) even though we had specified the size of the child beforehand. The assistant didn’t think there was any difference but luckily we found another one that fit in their storage.
United States of America (USA)
Volkswagen Polo
7/28/24

Pros: Friendly agents.

Cons: Nothing
United Kingdom
Volkswagen T-Roc
7/8/24

Pros: The out of hours service

Cons: Didn't get a vehicle walk round.
United States of America (USA)
Volkswagen Polo
6/28/24

Pros: Car drove well

Cons: I paid extra for a higher grade car but was given a basic Economy model that if I'd just chosen when making the reservation, would have saved me money. Also I paid extra for a GPS which was absolute garbage and kept (as in multiple times) giving me bad directions
Bahrain
Volkswagen Polo
6/13/24

Pros: It was easy to find the counter at the airport terminal. The car was clean and they gave me an upgrade (slightly bigger car from the one ordered)

Cons: One headlight did not function and the wiper blades need to be replaced. The guy who oriented us about the car was a part time student and there were a few things he didn't know about the car..
Afghanistan
Volkswagen T-Roc
12/15/23

Pros: All the procedures were fine.

Cons: Not provided a proof of release of the deposit.
Sweden
Volkswagen Golf
10/18/23

Pros: the car was crashed, ☹️
Germany
Volkswagen Up
6/15/23

Pros: Absolutely Nothing

Cons: We received a car that wasn't entirely fueled up. They told us to return it roughly to the same amount.
Sweden
Volkswagen Up
3/21/23

Pros: Bra bemötande men tyvärr så var bilen inte ok och fick då byta till en annan som inte va upptankad och inte ren!
France
Volkswagen Golf
3/6/23

Pros: Helpful and friendly

Cons: The external Garmin GPS.
Greece
Volkswagen T-Roc
9/28/22

Pros: Everything was perfect.
United States of America (USA)
Volkswagen Golf
3/16/22

Pros: Very professional, fast, clean...overall A+
United Kingdom
Volkswagen Up
3/12/22

Pros: Relatively quick

Cons: The lack of attention to detail, such as cleanliness of the car, fuel tank not being full, making it almost impossible to return the car with the same quantity of fuel, resulting in my overpayment for fuel.
Greece
Volkswagen Golf
1/12/22

Pros: The staff was polite and the price was really good.

Cons: The condition of the car could be better.
Netherlands
Volkswagen T-Roc
1/9/22

Pros: Quick handover at airport. Clear explanation of the car features and rental conditions.

Cons: Cleanliness of the car seats and the child seats provided is not good.
Russian Federation
VW Polo 3d
9/16/21

Pros: Nothing

Cons: Worst car condition ever
United Kingdom
VW T-Roc
9/12/21

Pros: Very efficient and quick pickup, drop off etc.

Cons: Ordered and paid extra for an SUV, VW T-Roc and got a shabby Astra with a slipping clutch.
Australia
Opel Crossland
9/16/19

Pros: Efficient service at the agents desk

Cons: I was looking to extend my rental agreement and they quoted me much higher rate than originally chargeed Office closed on the weekend Knowledge /customer service of the employees when picking up the car(I had to wait for the pick up)
France
Volkswagen Up
7/16/17

Pros: Reasonable price

Cons: Hard sell on extra damage waiver insurance. Car had many dents and scratches, showing that the repairs are not done anyway, but money probably taken for them.
United Arab Emirates
VW Golf
4/24/17

Pros: Prompt and simple

Cons: Bad tires not fit for unexpected weather conditions, safety deposit return still pending
Italy
Volkswagen Golf 3d
9/29/16

Cons: Leaving car at Zagrab airport is difficult and you have to walk your luggage back to teminal.
Show more

Zagreb Airport (ZAG), Zagreb, Croatia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 22.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office. Information on the exact fee amount is available by request.

Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Crossing country borders to Neum Corridor is free of charge.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

During winter season (from 15.11 until 15.04) Winter tires are included in price.

The following option(s) is(are) included for free from 15.10 to 15.03 as a special offer: Additional Driver.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
By law, winter tires are mandatory on all roads from 15.11 to 31.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 31 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  07:00 - 21:00
Tue:  07:00 - 21:00
Wed:  07:00 - 21:00
Thu:  07:00 - 21:00
Fri:  07:00 - 21:00
Sat:  07:00 - 21:00
Sun:  07:00 - 21:00

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Tue:
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Dollar
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Tue:
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Nova Rent a Car
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Tue:
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Tue:
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Alamo
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Enterprise
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Tue:
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Tue:
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Tue:
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Tue:
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Tue:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Sun:
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Europcar
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Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
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Firefly
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National
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Very good 8.2
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Ap Term Ulica Rudolfa Fizira 1
Working hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
07:00-23:00
Sun:
07:00-23:00
Active rent a car
Active rent a car
Very good 8.1 / 63 reviews
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Ulica Rudolfa Fizira 21, 10410 Velika Gorica, Zagreb
$18 - $289
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Ok Mobility
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Very good 8 / 445 reviews
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Ul. Rudolfa Fizira 21, 10150, Zagreb, Croatia
$16 - $110
Working hours
Mon:
08:00-22:00
Tue:
08:00-22:00
Wed:
08:00-22:00
Thu:
08:00-22:00
Fri:
08:00-22:00
Sat:
08:00-22:00
Sun:
08:00-22:00
Autounion
Autounion
Average 7.9 / 151 reviews
+385995936452
Franjo Tuđman Airport Zagreb, Ul. Rudolfa Fizira 1, 10150, Zagreb
$60 - $485
Working hours
Mon:
08:00-22:00
Tue:
08:00-22:00
Wed:
08:00-22:00
Thu:
08:00-22:00
Fri:
08:00-22:00
Sat:
08:00-22:00
Sun:
08:00-22:00
North Car Rental
North Car Rental
Average 7.8
+385953794863
Radnicka 27, 10000 Zagreb
Working hours
Mon:
08:00-16:00
Tue:
08:00-16:00
Wed:
08:00-16:00
Thu:
08:00-16:00
Fri:
08:00-16:00
Sat:
08:00-16:00
Sun:
00:00-00:00
Goldcar
Goldcar
Average 7.7 / 70 reviews
+385993600774
Ulica Selnica Šćitarjevska 113, 10410, Velika Gorica
$35 - $60
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Carwiz
Carwiz
Average 7.6 / 126 reviews
+38515626599 / +3850914091000
Ul. Rudolfa Fizira 21, 10410, Zagreb
$14 - $116
Working hours
Mon:
07:00-21:00
Tue:
07:00-21:00
Wed:
07:00-21:00
Thu:
07:00-21:00
Fri:
07:00-21:00
Sat:
07:00-21:00
Sun:
07:00-21:00
Surprice
Surprice
Average 7.6 / 25 reviews
+385994444282 / +385914444253
Ul. Selnica Šćitarjevska 113A, 10410, Selnica Šćitarjevska
$6 - $193
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Budget
Budget
Average 7.4 / 26 reviews
+385914854680
Zagreb Airport Ulica Rudolfa Fizira 21
$29 - $185
Working hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
07:00-23:00
Sun:
07:00-23:00
Mack
Mack
Average 7.4 / 26 reviews
+38598485900
Medunarodna Zracna Luka, Franjo Tudman, Rudolfa Fizira 21, 10000, Zagreb
$31 - $194
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
AddCar
AddCar
Average 7.2 / 71 reviews
+385956600220
Selnica Scitarjevska 113a
$29 - $143
Working hours
Mon:
08:00-23:00
Tue:
08:00-23:00
Wed:
08:00-23:00
Thu:
08:00-23:00
Fri:
08:00-23:00
Sat:
08:00-23:00
Sun:
08:00-23:00
PRESTIGIO Rent a Car
PRESTIGIO Rent a Car
Below average 6.8 / 38 reviews
+385956600220
Selnica Scitarjevska 113A, 10410, Velika Gorica, Zagreb
$16 - $116
Working hours
Mon:
08:00-21:00
Tue:
08:00-21:00
Wed:
08:00-21:00
Thu:
08:00-21:00
Fri:
08:00-21:00
Sat:
08:00-21:00
Sun:
08:00-21:00
United Rent A Car
United Rent A Car
Below average 6 / 8 reviews
+385913666040
Ul. Rudolfa Fizira 21, 10410, Zagreb, Croatia
$22 - $160
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
  1. Car Rental
  2. Croatia
  3. Zagreb
  4. Zagreb Airport
  5. Oryx
 
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