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Alamo at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The car has steering system issues
Cons: Car condition, the side mirror was all cracked up, but it was not change. We arrived a bit earlier, but could not do the paper work upfront, have to wait for the allotted time although there was no one at the counter.
Pros: Good car.
Cons: The car was provided with winter tyres. Not really safd and good for 100+ km/h in 30°C...
Pros: Very efficient. Didn't hard sell their own insurance once they are told of Discovercars full protection coverage.
Cons: Fuel at 3/8 during pick-up. As such, first thing to do is to find gas station.
Pros: At the end there was Enterprise
Cons: Agent did not wait late plane from Goteborg and no one was available on the phone. I contacted company three days prior flight because it was late one. Only two agents waited their customers from other companies. Not Alamo Enterprise! So I had to wait until tomorrow. 7:30 no one at work! Again call and finally got the car. Totally unprofessional!
Pros: Pretty fast & easy!
Pros: Vlugge en gemakkelijke afhandeling van het ophalen en afzetten van de praktisch nieuwe wagen.
Pros: amazing 👏
Pros: Helpfull agent and quick pick up process
Cons: That I had to pay 20 eur more for the green card to be able to drive car in another country (Italy) With other companies this fee was not charged as both countries are within EU.
Pros: Nothing, because I didn't get my car.
Cons: The inability to use debit cards and the inability to mention this important information where it is noticeable.
Pros: Overall very good service
Cons: The car on pickup was 3/8 full of fuel. I returned the car 75% full. I thought that Alamo should recoup the difference as they charge the customer if the car is returned with less fuel. The staff (who were extremely nice) informed me that Alamo had no policy of this nature. I would be grateful if you would raise this matter with Alamo on my behalf please.
Cons: Never will rent the car from this company. I have payed for nothing. I can not rent the car because we dont have a Credit card but the money was not be return.
Pros: Fast pick up and drop off
Cons: The car stank of cigarette smoke and I had to drive round with the windows open all the time.
Pros: Speed and good attitude
Pros: Easy & quick service. Very polite staff.
Pros: Very friendly and fast service
Cons: Nothing everything was excellent
Pros: The service provided by agents at pick up and drop off was excellent. Highly professional, very friendly, knowledgeable, helpful and efficient. They made the experience of renting incredibly easy, reliable and safe. They were excellent representatives and organised and excellent vehicle.
Cons: The additional costs having to drop off at a different location, but this is understandable. It just made renting rather expensive.
Pros: Everything easy and excellent!
Cons: They rented broken car
Pros: Quick and easy.
Cons: $2000 Euro block placed on credit card.
Pros: Staff and ease to check in / check out
Pros: Very pleasant agents, friendly and swift
Cons: Car fuel policy was full to full I believe. Upon picking the car up it was half full. It's difficult to judge half a tank which is why we always chose full to full. Car a little dirt outside due to snow the day before....
Cons: The working hours werenot as said, eg voucher said from 7am but it was from 8 am. However it was easy to drop off the car