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Ok Mobility at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Rental agent was great. Very clear explanations, polite and efficient.
Cons: Car cleanliness
Pros: professional and friendly staff,
Cons: the correctness of the car
Pros: Quick pickup and drop off
Cons: No screen wash liquid, tyre indicator, very expensive insurance
Pros: Agents were polite, helpful and the service was fast. It was easy to find rental park and the car, just outside the airport. I booked the car for February and in the category that suits my needs, so small and it was cheap. But I didn't expect the state of the car is following the price...
Cons: ...Dirty inside and outside like it was just dropped off by previous costumer.Muddy and greasy staines on back bench and carpet, dirt outside, empty tyre warning flash on.The agent tried to explain the tyres are fine and the flash is on because of air pressure changes outside but my first stop was petrol station and one of the tyres was on 1 bar.Front light was displaced but that damage wasn't stated in my contract so I had to called the agent to inspect and sign off the damage before I leave.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Romania, United Kingdom.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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