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Ok Mobility at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Eficiency and swiftness from all agents and above all Mr Zvonimir at the Zagreb office His devotion to provide as best service and car as possible is well appreciated and recognised Thanks on everything
Pros: Service was great, easy pick up and drop off, I will definitely rent car again with you!
Cons: Overall car condition was great, brand new,but I didn't like it that nobody didn't show me on car park condition of car, in case of some damages or scratches ! Maybe that's your practice but I didn't use to it on that kind of service!
Pros: New and clean car provided
Cons: Insurance deposit that will be released within a month from rental. Unsure how it would be dealt with any damage. Car not checked nor shown at the time of rental.
Pros: the car was ok, easy to find the desk
Cons: the agent insisted i must buy insurance that i already did with discovercars. the fuel tank vas not full. above all, there was nobody to talk to at the desk at 8:45 am when we returned the car
Pros: Deposit is still not released from one month
Cons: We called no one one fixed the issue yet
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A young driver fee of 10.00 EUR per day applies to drivers under the age of 26, with a maximum of 300.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Romania, United Kingdom.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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