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Carwiz at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly people, new cars, cheap
Pros: Friendly, quick and helpful staff.
Cons: Zagreb location requires pick up
Pros: Friendly reps and an awesome vehicle, brand new car
Pros: Spoke good English and willing to give advice were needed and were polite.
Cons: The car rental gave the impression they were given us special treatment due to the poor experience we had been through getting to Zagreb but this was not the case because we heard the same offer word for word given to other customers. It our first visit to Zagreb, first time using this car rental and we felt there were extra costs added when picking car up.
Pros: The car was new , the drop off time was fast.
Cons: The rental desk is not at the airport ,when the agent came to pick me up he tried to pick up only the drivers and to leave my kids at the air port , the agent tried to sell duplicated insurance although I bought a full insurance through discovercars .
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Mileage is limited to 150 km per day.
Mileage is limited, there will be a surcharge for each additional km.
A young driver fee of 50.00 EUR per rental applies to drivers under the age of 23.
Maximum rental age is 80 years.
A senior driver fee of 10.00 EUR per day, with a maximum of 50.00 EUR per rental applies to drivers above the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: credit card on a main drivers name, Passport or ID card.
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: Cash, Debit cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Mileage limitations will apply when the car is to be used for crossing country borders.
Additional charges will be applied in case the car is crossing state or region borders. Written permission from the rental company is required.
Crossing country borders to Neum Corridor is free of charge. Crossing country borders is allowed to the following countries: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes. If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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