Noleggiare at Bari Airport

Pros: straightforward

Cons: NA

Cons: to see above....

Cons: Filthy car, everyone please take pictures of every square inch or they will find damage

Pros: There were no incidents, so I cannot evaluate when there issues. With no incidents , everything went smooth

Pros: The car was completely beat up. Dents all over the hood and rood of the car, bumper falling off the front of the car and scratches all over. We returned the car and they said we scratched the front bumper that was falling off. Absolutely terrible experience!

Pros: efficient

Cons: our arrival was passed 23 our arrival was at 23 our arrival was at 23:00 hrs agency was closed needed to come back next day for pick up

Pros: ...

Cons: L'auto era in pessime condizioni. Nel contratto ho contato 39 tra segni e ammaccature.

Cons: The agent force me to pay for insurence even i buy from you.i pay another 300 euro!!!!!!!!!

Pros: Bad car, long wait at check in and check out, ride staff and scammy policies. Horrible experience

Cons: nothing reallyu

Cons: I ordered a “Lexus SUV or similar” and was given a base model Toyota Rav 4. This is not similar to a Lexus. As such I believe I overpaid.

Pros: The reception desk employee (male) was very helpful in that we didn’t have the right credit card name for the driver but we came to a solution albeit more money to us.

Cons: Reception service good, recapturing service average

Pros: Drop off was quick but they made us walk back with our suitcases instead of providing shuttle service as they did on the way there.

Cons: We lost our stroller at the car rental and we’re completely dismissive and rude when asked about whether it turned up. They were rude and nasty generally and I would not ever recommend them.

Pros: Nothing.

Cons: The two girls on shift were extremely rude and uncooperative.

Pros: simple pick-up and drop-off

Pros: It was within the terminal. The price was good.

Cons: Was a bit confused in terms of insurance coverage. I've paid extra for insurance thinking I'd be fully covered. But was told at the desk it was a third-party insurance. If I wanted to be fully covered, it was better to take the extra directly from the company. I don't know why to advertise a third party on your website and state it differently t the desk. Luckily im a safe driver so didn't need to rely on it. The goal is not to crash in the first place :)

Pros: Lovely receptionist and helpful. Easy return

Cons: Took a long time to check in. Could take up to an hour

Pros: New vehicles, airport shuttle service.

Cons: Put your walking shoes on when you return your vehicle

Pros: We booked skoda kerok with 3 bog bags and got different car much smaller and had big issue with it. Also, our payment should be done by cash (according to our reservation done with discover car) and on the rental rhey requested card only.

Cons: Also, our payment should be done by cash (according to our reservation done with discover car) and on the rental rhey requested card only.

Pros: No nonsense business

Cons: Hard trying to sell overpriced and not needed insurance

Pros: nothing

Cons: the pickup lot was 400 meters from where you registered for the rental and we had to lug our own luggage. No shuttle was provided. The drop off area wasn't clearly marked and I needed to make 3 trips around the airport before I found it.

Pros: Efficient handover. Quality of car.

Cons: Distance to where hire car was parked was quite a distance from the airport terminal and Noleggiare rental office. Person at car pick up was rude and impatient.

Pros: Not much at all, except the person at Lamezia was reasonably helpful.

Cons: Not helpful at all from girl at counter to the unhelpful man at the pick-up yard 1km away !

Pros: Everything was good

Cons: Car did not have a radio

Pros: Nothing

Cons: the speech is a fraud they double the price of the rental and make you afraid with the scratches and the price to pay. Car dirty, to get the car it’s far away, the horse power of the car is so low that it’s dangerous

Pros: None

Cons: Attitude of the staffs Selling the insurance too much

Pros: Good english

Cons: Paying an extra 200 euro because did not have a credit card.

Cons: Flat tire, took 3 agents to help. Fortunately we had an Italian speaking passenger on our calls, and still 1 1/2 hours. English speaking agent took 4 hours to call back, after we already had a tow truck and dropped at service station, which was opposite direction, equivalent distance, to rental agency which was required the car back. Tow truck was already taking it to rental company. Wouldn't cancel last day of the rental, and wanted for me to kill total of 7 to 8 hours with no compensation

Cons: It took long to get the car. The car did not have any windshield fluid.

Pros: nothing

Cons: Everything

Pros: Nothing. They wanted more money for insurance and would not help us when the car would not start

Cons: They wanted more money for insurance and would not help us when the car would not start

Pros: - scammers.

Cons: They are scammers, and liars

Pros: Not much, they didn't have the car I reserved (automatic) and changed the price of the second driver at the desk.

Cons: They did not provide the car I booked (automatic) and were pretty rude about it, saying it is not their problem, go talk to Discover Cars instead

Pros: Fast procedure.

Cons: It is bad that at picking up the car I was strongly advice to ignore the insurance of DiscoverCars.com website and to select another one in the office. When I disagree I was threatened that I will have to pay more money. In fact, when I dropped off the car, the rental agent checked the car on his tablet and he found a hidden injury. It was very bad theatre!!! After that, I was blackmailed to pay for the damage. However, I am still waiting for the report...

Pros: Very good attitude and services

Cons: Absolutely no sense of urgency to do anything, picking up and dropping off were poor customer service experiences. In Bari, the office was close, but the parking lot was far away. In Rome, you had to take a 15 minute shuttle to the airport from drop off location.

Pros: Some of the most rude staff I’ve ever interacted with. They were absolutely awful. Canceled our reservation and then charged us more than we had reserved for in order to get a car. Plus, the car was beat up - lots of dents and scratches. Bad service and experience overall — will not use again

Cons: They were very forceful about trying to get us to pay for their insurance, even though I said had full coverage from Discover, they kept pushing saying I only had basic cover. I had just read the discover car info so knew I was covered but if i hadn't read that they would have scared me into buying more insurance.

Pros: Price

Cons: See above

Pros: The agent was attentive and very kind

Cons: the service was perfectly fine. What troubled me was that I did not check the gas level however when I did, I found it to be lower than I would have expected considering the driving I did. I suspect I paid more for gas than I should have.

Pros: Drop off was terrible - no help

Pros: I was very happy with the free upgrade from a manual VW Golf to an automatic Jeep Compass. The price was amazing.

Cons: My only complaint is that the Noleggiare rental office was about as far as physically possible from the rental lot at the extreme end of the airport grounds. It was a long, though flat, walk to the rental car with luggage.

Pros: As above. Will never use this company again

Pros: The check in process was seamless and explained well. The return process was easy.

Cons: That it was tricky to get a taxi from the drop off location.

Pros: Very little to be truthful. Pleasant people but very slow at a busy desk

Cons: Slow overworked staff who insisted that I MUST take extra insurance or I would be risking significant charges

Pros: Nothing

Cons: They would not show us a list of previous damage on the car in English.So we could not check anything.They said they would send an email in English which never arrived. They were Rude and dismissive. Then on return accused of us damage on tire above previously reported damage.

Pros: Very efficient

Pros: Easy order the car.

Cons: We did not receive the same car as ordered.

Pros: Office is in the terminal building and they were reasonable with wear and tear on a car rented for use in the south of italy.

Cons: Their car park is tiny and located very far from the terminal building. It isn't a problem if you're on your own with a single bag, but if you have children,, suitcases and child car seats it's a nightmare to get to: not only is it far from the terminal, the street and pavements are full of potholes so dragging pushchairs and luggage trolleys to the car park is difficult and actually dangerous when crossing streets.

Cons: My flight was delayed by an hour and a half so my car was given away and they had no alternatives. I had to find a car with another provider, very dissatisfied with this service.

Pros: Nothing ! Did not advise at the rental counter the car size booked /paid was not available . The contract only showed Ford Transit , did not list it was a large can. No information provided at time of pick up , which after they advised was an upgrade . When returning back to the counter after seeing the van as assigned , was advised no cars available at all and none the following day either .

Cons: See above , when returning the next day as this was too large to drive in the area we are going to, did not want a large van , if I wanted this I would have booked . Other cad companies had cars the rental car could have easily made arrangements with another company . Discover cars failed completely in their customer service. To state once contact signed nothing could be done is unacceptable. I had no choice in the matter . I didn’t know it was a large van , this should have been communicated.

Pros: we got a brand new car

Cons: a waiting time was a little long, there was just two customers before us at the desk

Cons: I was charged €50 because i arrived 15 minutes after 23.00h due to flight delay with 1 hour and not my fault.

Pros: Unfriendly staff.

Cons: Car was broken down due to flat battery as claimed by the car mechanic with the help of the police when we were in Otranto,. We were advised to drive back the car to Brindisi Airport to exchange another car to keep car engine running. While we arrived at Brindisi Airport, it was found out the cable connected to the battery was loosen that causing the engine failure. The staff help to fix the problem eventually. We used the the same car to continue our journey after waiting almost half a day.

Pros: Desk was easy to find

Cons: Drop off was a bit confusing Car wasn’t cleaned when we picked it up

Pros: The cost A good new car

Cons: Too far from the terminal

Pros: Kindness, efficiency

Cons: Car pickup is quite far from the terminal

Pros: Everything easy and fast; kindness and availability at the desk: lovely people. Overall excellent

Cons: Nothing

Cons: Could be better signage at the path to the pickup

Pros: Personal persuing me that insurence need to be changed to their offer, charging extra for that nonsensly.

Cons: Personal persuing me that insurence need to be changed to their offer, charging extra for that nonsensly.

Cons: Car had lots of damage and agents would not review damages with me. Placed onus on renters. Compounded issue was night in rain and poor lighting. Lot hard to find at night. Service was in contrast to other rentals with same company.

Pros: The car wasn’t available when I arrived at the airport leading to the need to coordinate an expensive onsite alternate. Contact info is not clear for full refund as required

Cons: See above. Terrible experience.

Pros: 4 ladies were servicing the welcome check in desk. All very courteous, kind and efficient. Upon return Francesca was also courteous, kind and efficient. I will use Nollegiare in the future. Grazie Mille

Cons: Nothing

Cons: We had a problem with the car battery and found the service agents to be quite rude when we expressed our concerns about continuing with the car

Pros: The car needs regular checks before renting. During our 7 days rental, we had low oil notice and engine problem light appeared

Cons: The pickup car park was a good 30-35 min walk (with luggage) from the desk. Also, the team took another 10 min to bring the car seat. Overall the time from key pickup to driving off shaved an hour off our rental period. Also, the team has no clue on how to fit the car seat so we had to Google this and work it out on our own. Car was an older model and slightly dirty with lots of damage (reported)

Pros: I had a really good experience, the staff were friendly and efficient and the car was just what I needed.

Cons: I was a little nervous about finding the rental agency and the Brindisi airport location was around the corner from most of the other car rental agencies. Not too hard to figure out though, just asked someone.

Pros: Process itself was fine but the wait to be served was excruciatingly long at Bari airport. There just were not enough agents to service the pre-booked demand.

Cons: Everything other than the wait time to be seen by an agent upon arrival was good at Bari airport. Rent the cat is an excellent mascot and Aldo at the collection and drop off point was a top man.

Pros: I was told my full coverage insurance I bought from Discover Cars was not sufficient, and I needed to buy insurance from Noleggiare. I feel like I was scammed by Discover Cars.

Cons: They would not accept the full coverage insurance I bought from Discover Cars.

Pros: The representative was charming, having found that I had checked in online.

Cons: We couldn't find the office at the airport, and wasted a lot of time walking to and from the rental pick up lot.

Cons: They did not have the car we reserved. It took a long time at the rental desk to determine this and to get them to agree to cancel the reservation if we could find another company that did have what we needed (specifically a gps, which we had specified in our reservation).

Pros: Nothing, stay away from them. They have ruined our trip!

Cons: An hour after the rent, the car stopped working, we had to get on our own to a far away town for replacement but instead of a 9 seat we got two much cheaper cars. Never got a refund for nothing- not the taxi, not the cellular packages we had to buy, not for the difference between the car prices. No one answered our mail to costumer support. It was the worst costumer service we ever came across.

Cons: The pick up area was very hard to find. It was further away from Allen the other rental companies.

Pros: Lady at the desk was really nice, easy, efficient

Cons: Took a little time to get the car, there was a wrapper left in the car

Pros: Front desk employee

Cons: Terms for renting the car

Cons: 1An oil change light came on when I got the car. I notified the agent and he ignore it, and that the car was in good condition. During my trip the light blinked & said an oil change was required, so I had to pay for an oil change to avoid any issues. The light continued blinking the rest of my trip. Also, Noleggiare tried to charge me for a scratch on the car. I took pictures when I returned it at 5:45 AM. as there was no one there to verify. There was no scratch as they claimed.

Pros: the next car what we received after the change of the first wrong car

Cons: the first car what we received was very poor and the customer service and support is not customer friendly at all. We choose the wrong way on the high way (line only for cars with electronic ticket) and we received a document to pay penalty of 95.- €. I called the customer service officer for support but he said me that I have to pay it no other possibility! BUT: in the reality we had to go to Bari South BLU station where we could pay the real toll fee of 5 € and they canceled our surcharge.

Pros: It was fast and they had me on the road in no time.

Cons: N/A

Cons: Long wait at pick up; long walk to car when shuttle had been advertised.

Cons: The company were very rude- Our flight was delayed from London by 2 hours. I tried calling them, with no answer and also emailed them stating our flight was delayed. Despite this, they gave our auto car away and left us with a manual. we were also charged a further 190 euro.

Pros: Good price

Cons: Rude member of staff at pickup

Cons: I called over and over again after collecting my luggage to arrange for the shuttle and no one answered for over 15 minutes. It was then very hard finding the meeting point for the shuttle given the terrible instructions from the woman on the phone. They then handed me the keys and told me to “go find the car in front of the hotel”. I have never been told to go find a car myself without it being in a dedicated parking spot etc. Terrible service.,

Cons: Additional £300 when picking up the card due to not having a credit card and only debit cards.

Pros: Very friendly staff

Cons: Took too long in line during pickup.

Cons: It was imposible for me get in touch with the car company, and the agent of the company from where I had rested the car said it was with them I was supposed to talk. They gave me 3 numbers, 2 italian 1 English, but at none they answered. The voice message said to contact only through email. In the end I was unable to pick up my car, but was charred for its reservation, and had to do the rest of my trip by public transportation, leaving places out because no public transportation got to them

Pros: We had an issue with our pick up that prevent us from collecting the car. We were happy to resolve this with the Noleggiare even if this meant additional cost but they could not provide any options for us. We even suggested doing a new booking with them and they would not do this.

Cons: On site agents were unable to amend anything in our booking or provide alternative options when we encountered an issue.

Pros: The car was new and clean.

Cons: Slow!!

Cons: Žiadny servis sme nedostali....bolo nám iba oznámené, že si mame na letisku požičať auto od inej požičovne, nakoľko ich je tam viac.

Pros: Nothing

Cons: My internationally approved card was not accepted by company's terminal, as a result i was refused a car rent without offering any alternative solutions in the middle of the night.

Pros: Personale cortese e competente

Pros: the price, reviews, the car

Cons: the car has broken front windov, the meeting point was in a different place than we were informed

Pros: easy dropping off

Cons: very unpleasant people at pick-up of car. Admitted that they never had a Fiat 500, the car I booked, and immediately referred to the "or similar" clausule. Felt really cheated.

Cons: Online booking price and insurance are a lie. The final prices have nothing to do with the real payment you have to make. The instructions say to call their office once you arrive. We had to call like 20 times and waited for an hour before somebody pick up and give us instructions about the shuttle. Also the instructions wasn't clear.

Pros: Very slow dealing with customers

Cons: Our price included a 2nd driver - we had to point that out to them.

Pros: friendly and efficient

Pros: Quick and easy

Cons: Waited 2 hours because systems were down, agents were rude, clearly resented we booked through a vroker. we were unable to reach discover cars on the phone when there were credit card issues. My mother hada credit card, so I wanted to consult whether she could be added asca main driver. In the ended I ended having to pay aut eur 250 in extra insurance + they took 600 euro deposit - which they kept until I asked the bank to revert it yesterday. Not great.

Pros: I liked the fact that since the car model we rented was not available, we received an upgrade for free with an automatic transmission (the car was almost new)

Cons: I was charged an extra 10 eur and when I asked what was for I was told it was for a tax

Pros: I like NOTHING about this company. They are scammers and make you pay and wait for nothing. No service at all!

Cons: I like NOTHING about this company. They are scammers and make you pay and wait for nothing. No service at all!

Pros: Condition of the car

Cons: Already explained above - I had to pay twice the amount I should have + Noleggiare employees were very rude

Pros: The car was new and the attendants were really nice.

Cons: It was far from the airport.

Cons: Extremely expensive.

Pros: They d'ont give me the displayed cars Ford ecosport

Cons: They have no Ford ecosport in the cars park

Pros: Francesca was wonderful and efficient! They have a small team but are all very nice!

Cons: Pick up is a bit lengthy due to shuttle not having a proper pick up point.

Pros: Car was not ready when I arrived. I had to wait 2 hours and it was dirty when they handed it over.

Cons: At check out, Noleggiare tried to charge me EUR 90 for a small scratch on a hubcab. They are a scam company, I will never use them again.

Cons: Sicuramente non lo consiglio. Agente fastidioso e aggressivo. I servizi sul web sono venduti a condizioni diverse rispetto a quelle direttamente nel noleggio. Deposito pagato in anticipo, ma non ha ancora consegnato l'auto. Never more !!!