Filorent at Bari Airport

Pros: price

Cons: being completely ripped off by incompetent staff.

Pros: Speed was okay, and they spoke english which was also great

Cons: i did not get the car i wanted and paid for. There was something like vomit in the back of the car. The car was scratched before i picked it up, i had to take photos because when i tried to get the car back the person who was checking the car accused me of scratching it, after showing before pictures only then he accepted that i did not do anything. Also there was a small scratch of which i did not have a photo, i got accused again,the clerk said that if i gave him 5 stars review he wouldnt mind

Pros: Nada. Ninguém é simpático.

Cons: Primeiro assinamos os documentos e depois temos acesso Ao barro. Depois os dados como níveis de gasolina estão errados

Cons: They attempted to charge us for two small scratches that were already there when we picked it up.

Pros: The gentleman at the desk stayed back to ensure we received a car after our flight was delayed. His support was outstanding.

Cons: Only one person on the desk.

Pros: We got a brand new car, great to drive

Cons: Nothing at all....

Pros: A very gracious helpful agent!

Cons: Location

Cons: it was a different a car ( a bit smaller)

Pros: Voiture recente

Cons: On doit tout faire. Laver et passer l'aspirateur : c'est la première fois su'on nous le demande

Pros: Good price, good car

Cons: No toilets at the premises, weird requirment of EU drivers licence (waived if you pay their expensive insurance) even though it is in English while my national EU is not

Pros: Good off airport collection and return

Cons: Total incompetence at collection. No queue but it still took an hour

Pros: Everything

Cons: Nothing

Pros: efficient staff and not too pushy when detailing that i already had full insurance

Cons: Nothing to report, they did well

Pros: Normal service

Cons: Probleme apar mereu în legătură cu asigurarea! Înțeleg perfect că este o afacere și că trebuie să câștige toată lumea dar cred ca clientul trebuie să fie totuși pe primul loc. Această firmă are niște tehnici prin care încearcă să înșele clienții remarcabile! Au încercat să mă pună să plătesc 600 euro pentru o ciupitură minusculă la parbriz,atât de mică încât nu se putea vedea cu ochiul liber de la 1 metru! am reușit să demonstrez cu o poză cu zoom x30, ca dauna a existat înainte. Ei știau asta a

Pros: The price & quality

Cons: The hard sll insurance

Pros: Can’t say I enjoyed anything about this experience. Terrible staff. Totally disinterested. No customer engagement. If you don’t want the job move over and let someone else try.

Cons: Terrible service Very surprised by the car. I’ve rented many small cars over the years. This Panda had no screen, no USB port. This will be a huge issue for many people relying on their phones for Sat Nav.

Pros: Car in good condition.

Cons: Did not appreciate the insurance upsell experience, when we already had insurance through Discover Cars.

Pros: Easy contact, quick shuttle bus from and to the airport, simple but good cars.

Cons: Pickup took quite long, but it was just a bit too many clients for not enough staff,

Pros: Nada

Cons: que si tienes un problema con la compañia que contratas que va a traves de Discoveri cars , no te ayudan a contactar con ellos , pues te puedes cansar de llamar que no atienden a tus llamadas. ellos se quitan los problemas de encima, diciendo que ellos no pueden contactar con ellos. Nosotros tuvimos que hacer una nueva contratación de coche porque si no, pasamos todo el dia sentados en la silla, y perdiendo un dia de vacaciones. Su respuesta por correo fue a las 5 de la madrugada.Indignante

Pros: All flawless

Pros: Very polite person at the reception. Clean and comfortable car. Direct service.

Cons: All were nice. I had no problems.

Cons: A van picked us up at the airport and took us to the Filorent office. Unfortunately, we waited here for almost an hour (it was already 10:00 p.m.) because the clerk was dealing with a problem with two families in front of us and changing their contracts. When it finally came to us, the clerk told us that she did not accept all of our debit cards, which we normally use to pay and guarantee around the world (previous families from Slovakia had the same problem). When I presented the clerk with the

Cons: Waiting time one hour. Contract was pre-filled with damages. I had to sign it without having seen the car. In addition, damage to the car was taken by photo. When give up the car, these photos had to be checked on my tip. It went well for me. The staff reacts very hectic to inquiries

Pros: The car was in perfect condition

Cons: We waited for almost two hours for the car without any explanation or apology.

Pros: was fast and the staff helpful, kind

Cons: not the cheapest, and after one weed, the amount blocked is not released

Pros: Pick up and dropp off and kind staff

Cons: Very dirty interior which smelled like wet dog

Pros: La rapidità del check out

Pros: Good value, easy.

Cons: Nobody check tire pressure, OK i have to fix it but first 5 gass stations did not have inflation sistem for tires

Pros: Auto bolo čisté a v bezchybnej kondícii. Bezproblémové odovzdanie auta v Neapole.

Cons: Urobili sme chybu, že sme mali so sebou len elektronickú kreditnú kartu, kvôli tomu sme platili o 210 € viac, ako sme pôvodne mali. S tým sme vôbec nepočítali. Zakúpené poistenie u discovercars nám vôbec neakceptovali, museli sme si dokúpiť osobitné poistenie, takže sme auto mali poistené 2x. Pri odovzdávaní auta v Neapole sme nevedeli podľa adresy nájsť pobočku Filorent, až recencie na google nám pomohli sa zorientovať (viacerí mali podobný problém).

Pros: great basic service for cheap

Cons: the car had some damage like missing radio antenna and the extras like child booster/extra driver were super expensive like the price of the whole rent day each one

Pros: everything ok

Pros: Gavome labai kokybiška automobilį. Greitas atsiskaitymas priduodant. Jokių pretenzijų

Cons: Labai ilgas aptarnavimas forminant dokumentus

Pros: Nothing

Cons: Unfreundliche, Druck machende Angestellte, die hauptsächlich die Versicherung verkaufen wollten. Weil keiner der Kunden verstand, was die beiden Damen in „English“ erklärten, mussten wir 2 Stunden warten, bis wir an der Reihe waren!

Pros: We had no problem with the company we had problem with the site. The car was nice in a good condition.

Cons: We had a little bit of trouble finding the fountain that is a meeting spot. It is not easy to find it is just that you don’t expect to see this water source when someone tells you to meet at the fountain. We spend a lot of time at the company rental desk. It was cold outside.

Pros: good car, good value for money- no problems

Cons: slow pick up, long wait - only 2 agents available at peak time / Friday afternoon

Pros: Payed for small car and received Lancia Ypsilon hybrid 2023 year

Cons: It takes too much time to wait in front of office.

Pros: Car in working condition

Cons: The complete disrespect for the customer. They rolled their eyes when questioned, answered phone calls making the pick up process super slow (we waited more than 1 hour), disappeared during launch time while where were clients in the queue for pick up, did not want to review the additional damage that the car had, forced insurance selling.

Pros: Pick up and drop off from and to the airport

Cons: Agent must be muvh more clear as to the kind of fuel used in the car and if it is powered by GPL the accedibility of gas stationsmust be explainedvto the renters.

Pros: Nothing, I would not rent a vehicle from them again.

Cons: The people at the company they outsource car rentals to are extremely rude; they practically throw the car keys in your face. We had to wait in line for three hours to get the car, and the service was terrible. I hated all the people who worked there; they were extremely rude. We were paying for a service, they weren't giving us anything for free, it's not charity. On top of that, they still haven't returned my deposit.

Cons: I booked the full ensurance but the lady from filorent told me that the car would not be insured when you crash it or make damage. They could not explane wye we had to pay more than i have already payed for.

Pros: Staff were helpful and friendly.

Cons: The time it took to collect the car. We had to wait nearly 2hrs. The vehicle was in bad condition. Air vents broken, the seats were damp and the car smelled because of the wetness. Windscreen wipers didn't work properly and several warning lights kept coming on indicating lights were not working.

Pros: Quick pickup and drop off, clear instructions for the shuttle. The car was almost brand new but only with basic equipment.

Cons: The garage in which the pickup takes place is awful, there is a flickering light that you cannot see all the details in. I got a car with like for like fuel, instead of full to full. They interior of the windshield was all smudged. The car had a low level of Ad Blu which I had to refill, they said that they will reimburse but required an invoice in their name which was too much of a hassle and anyway it should never been so low.

Cons: Attesa di oltre tre ore all'arrivo solo perche gli operatori provano a piazzare un'ulteriore assicurazione soprattutto ai turisti stranieri mettendoci quindi oltre 15 minuti a servire una persona. Poi sulla qualità della macchina e tutto il resto niente da dire, pero devono trovare un modo per ridurre questa attesa priva di ogni senso, magari creando due file separate.

Pros: When we picked up the car, I found it very slow because only one person was dropping it off. When we got downstairs, I found the staff very rude, and when we returned it, they were incredibly rude. Words can't describe it

Pros: Nul Hotesse d'accueil très désagréable qui nous a pris de haut. Une mauvaise personne avec des lunettes, brune, frisée et qui ne parlait pas un mot de français contrairememt à sa collègue. Une employee comme ça une HONTE ! Vous pouvez lui trasmettre le message et lui dire surtout de changer de metier.

Pros: We were upgraded for "free" to a nicer car where we actually were the first drivers, the car had just come off the production line. The upgraded car was automatic which made driving easier overall, it had adaptive cruise control and was hybrid which helped somewhat with the mileage.

Cons: We didn't have a credit card so we had to pay for full insurance, which made DiscoverCars insurance useless. Although it's understandable why they require a credit card instead of a debit card, maybe another option would be to block the full cohpay amount for debit cards at the start, that way they get their money if something happens, but the user isn't forced to get full insurance if they don't have a credit card.

Pros: Auto in buone condizioni generali e come da richiesta

Cons: alla consegna dell'auto il serbatoio era 1/3 e non pieno come previsto

Pros: The car

Cons: Waiting for the pick-up.

Pros: The low price is bait. They charged us £190 for a scratch which was on the car before we took it. We had photos to prove this.

Cons: The low price is bait. They charged us £190 for a scratch which was on the car before we took it. We had photos to prove this.

Cons: Not done what they said they would do so cannot recommend.

Pros: They were very accommodating for our late flight.

Cons: Didn't like the fact we were charged an extra €61. I've never had this issue with car rental companies in the past.

Pros: Professional team from the beginning to the end, we called them when we arrived at the airport,we were picked up by a shuttle transfer just 5 minutes after calling, quick formalities were done and the car was available right away.Also dropp-off was done in 5 minutes,same transfer to the airport.We got back home and the deposit was released before 24 h!!! Really professional,thank you for the support!Raluca Pop

Pros: Worst experience ever. Although it was written that a debit card can be used for guarantee, when I wanted to do so they asked for €500 of fee (!!!!)

Cons: Worst experience ever. Due to the attempt at extorting €500 for using a debit card, I opted for public transport instead. Avoid Discover Cars at all costs! Always book directly with a rental company.

Pros: It was nice and easy to drop of and we had limitless miles.

Cons: The agent wouldn’t let us rent the car if we not chose any of the insurance, wherever we have already paid though Discover Cars. We paid almost 250 euros more in insurance!! We will never use this again.

Pros: 😃

Cons: 😉

Pros: New and clean car

Cons: They charged me additional 500eur because small letters says for debit card it gets charged 35eur per day additionally. really not worth the money

Pros: Fast and friendly. Good car!

Pros: short waiting time on check-in and check-out

Cons: We had to wait 15 min for the shuttle - but it was totally acceptable

Cons: They sold me additional insurance claiming the insurance bought from Discovery is no good since it is just a money reinburstment amd don't cover all the cost in case of any kind of accident. The agent sold me additional insurance that didn't require any credit card blockage

Pros: Fast and professional

Cons: Nothing

Pros: Agent's work

Cons: A little bit too long pick-up

Pros: Comfortable car. Nice and friendly guy, who gave as a keys.

Cons: -

Pros: Staff is very rude and threaten to close the office even though I was paying a late fee for arriving after their office hours, staff didn’t show the car, threw the keys at me without a word and left. Staff was rude to receive the car back.

Pros: Good value for money car

Cons: Pick up of the car 1 hour waiting time

Pros: They were very helpful.

Cons: The car was making some rattling noise from time to time.

Pros: Vse probehlo dle nasi reservace

Cons: Nemuzu nic spatneho vytknout

Pros: The care

Cons: The rental location is NOT located at the airport and there were too many people, driver didn't speak English Pick up took extremely long, 2 hours, because they weren't prepared and took forever on the computer, why?? They wanted to charge me for some sand in the car. Nothing was mentioned at pick up regarding vaccuuming. After I refused, they became extremely rude to me. Car seats were old, cheap and unsafe.

Pros: Clean spacious car. Clarity over conditions

Cons: The long que

Cons: I had to pay extra fee for the debit card use wich wasnt mentioned advanced. I had a puncture and the costumer service wasnt really helpful . They asked if i van change the tyre etc. It took 4-5 hours to solve the problem. The Tank wasnt full so it was difficult to fill back to the same level.

Pros: Good value for money, easy and convenient shuttle from airport to location, friendly staff

Cons: we waited over an hour to get the car. Only two agents and a long queue

Pros: Free shuttle transport to and from the airport

Cons: very very slow process getting the car

Pros: I HAVE NO COMMENTS

Cons: They could not right yell us why we had to pay off for the deductable amount! Because the English language was not Good and she was not award of our contract because she said to us that we didn’t have to pay for the extra driver! But we already payed for een extra driver(€80)!

Pros: Car was better than ordered and in excellent condition. Low fuel consumption (~4l/100 km - Toyota Yaris Cross hybryd). Drop off procedure fast and easy.

Cons: We had a small problem with finding transfer Car from the Airport. There was lack off information that it is ParkinGo bus. It took some time to find this information. Telephone numbers to company doesn't answer.

Pros: Booked late so got an upgraded car.

Cons: It was not made clear that the pick-up van is a parking-go van not theirs. We ended up waiting 45min before they picked up a message to inform us as they wouldn’t answer any of my 20 calls. Then had to wait another 45min to collect the car. Car was in poor condition with one side of the car completely dented and scratched. Middle seatbelt was missing the buckle so couldn’t be used. There was no washer fluid for the windscreens. Car was dirty inside.

Pros: Renting a car was a pleasant experience. Check-in process was clear and went smoothly. We received a brand-new hybrid car, which was clean and in excellent condition. Our flight was early in the morning, so we were happy to find out that car returns are possible from 5 AM. The shuttle bus to the airport runs frequently, every 10–15 minutes starting at 6 AM. I definitely recommend renting a car from Filorent.

Cons: We arrived before the office’s official opening hours, and it actually opened a bit later than scheduled. We had to wait quite a while—about 40 minutes—since there were two customers ahead of us and only one staff member working at first.

Pros: Puck up speed en drop of speed

Cons: I hired the car for one extra day. The didn’t talked about the insurance. When I realiseren that later I couldn’t realise that. Filorent told me I had to arrange that with DiscoverCars and DiscoverCars send me back to Filorent. Both were not helpfull with that. IT worried me that I had to drive without a full insurance. That worried me.

Pros: Communication with filorent agent was clear and promt.

Cons: Additional coverage at pick-up for using debit card.

Pros: The car was brand new. The shuttle from the airport was efficient and fast. The price was much better than any competitors.

Pros: Gostamos do carro entregue. Novo, limpo e de boa direção.

Cons: The USB charging port DIDN’T WORK, WHICH CAUSED PROBLEMS AS WE WERE TRAVELING WITHOUT THE POSSIBILITY TO CHARGE OUR PHONES! BEWARE…! They will find anything they can to charge your insurance!!! Photograph every inch of your rental before you drive away! Quite a scam!

Pros: Good car.

Cons: Slow collection service by single but helpful person needed more assistance to handle multiple customers. Poor initial directions to pick up point.

Pros: On arrival at their office there was a huge queue. A waiting for 10 mins, we came to know customers in front of the queue had been waiting 2+hrs!!!

Cons: It seems Filorent had zero cars available. We decided to take action by cancelling our booking with Filorent.

Pros: if, and big if you follow all small text instructions, which are not clear, nor is the english from the agents, you can get through ok.

Cons: if you miss interpret any of the small text it becomes very unfriendly process in which the rental agency starts charging additional fees which are insane.

Pros: The service was not that good.. We got a wrong child seat and they wouldn’t install it for you…. We had to wait a looooong time before getting our car.

Pros: Quick service. Got all the information I needed and asked. Quick deposit return.

Pros: Fast and efficient

Cons: Although advertised as full to full, the car came with half a tank. This is a con, ait is impossie to tell how much is needed to replace petrol to the same level, so one always has to put in more to avoid fines.

Pros: Easy, simple, no hustle.

Pros: Speed to pick-up Fresh new car Quick transfer between airport and Filorent

Pros: good and spacious car

Cons: Lady at front desk took my police protocol (stolen backpack with wallet) to make a copy and gave back to me just part of it. Now it is missing and Filorent is not responding! If there is any way you can help, please get back to me - jirkasabatka@seznam.cz. Reservation D009955460

Pros: Nothing

Cons: Over 2 ⎌hours to pick vehicle up We’re not going to honour the rate provided and deposit made on Have not returned damaged deposit on normal vehicle wear.

Pros: Fast and friendly service. I recommend. We rented a seven-seater Dacia Jogger because there were 6 of us and we traveled everywhere together. The car was new and comfortable. We took out insurance directly at the Filorent office and had no problems returning the car.

Cons: Problem was that I ordered full-to full fuel policy. They give me car with 6/8 filled tank. When I brought car to rental company it was impossible to fill tank 6/8. At petrol station the tank was 5/8. I filled 10 litres but nothing changed. Then I fill additional 4 litres and the tank was full. I think company cheating on fuel policy.

Pros: Value for money. Insurance from Discovercars and Filorent insurance not needed.

Cons: Located outside airport. Money are frozen on credit card for 2 weeks if you do not purchase insurance ftom Filorent.

Pros: Friendly staff, smooth process.

Cons: Was a bit nervous checking out as agent saw scratch marks on rear bumper. He asked if I had taken pictures, which fortunately I always take video of cars at pick up and I also purchased extra insurance, if I hasn't done both I most likely would have been held responsible for damage that was already there. I've been to Puglia too many times to count and it's a common scam some of these guys pull to get extra $, so take many pictures and video.

Pros: Filorent was wonderful to deal with! They gave us a nice upgrade on vehicle and efficient service when picking up and dropping off in Bari!

Pros: Everything was great. The staff was king and all worked as it should.

Pros: Car was in very good condition, clear explanation, shuttle service to airport

Cons: Car washer fluid was totally empty, wiper blades worn out. This is very basic and must be checked before renting out a car to customers. Small thing but makes a lot of difference in customer service

Pros: fast friendly

Cons: all was ok

Pros: Efficacité

Pros: Awful service, second rate car seat despite being told it was isofix.

Cons: Accused of causing non existent damage to the car upon return. Awful customer service bordering on fraud.

Pros: They were friendly, accessible, and efficient

Cons: Nothing, great experience

Pros: good value for money

Cons: I had to call several times to contact the agant after arrival

Pros: Car was brand news, clean and they have nie better car than I ordered

Cons: I had to wait more than one hour to pick up the car

Pros: The local agent at the office, Vincent, was friendly and clear with the information. I found it very positive.

Cons: That there was only one person answering calls and processing customers.

Pros: The service of the Filorent was very professional and fast.

Cons: The car I received had quite a few bumps and scratches. It's no fun paying and getting a car that looks in bad shape

Pros: All smooth

Cons: All ok

Pros: A very nice, new and economical car.

Cons: we waited at the airport for 40 minutes for the shuttle to come pick us up

Pros: Everything was good. Except waiting in line for two to three hours, going between a basement office and an upstairs office, to hire car. Made us late for accommodation.

Cons: Took way too long. Quite unhelpful to customers.

Pros: Good price and quality cars

Cons: Not enough agenta for the customers in the office.

Pros: Quick Transfer

Pros: Friendly and efficient without the hassle Many thanks we will use you again

Cons: All good

Pros: Good service by the agents

Cons: Car windscreen was not cleaned internally The office was off site and the transportation was delayed,

Pros: Filorent is located just outside the airport. 5 min drive by the shuttle. Upon arrival and departure we didn't have to wait long for the shuttle. The waiting time to pick up car was short and the whole process took not more than 15 min. The car was completely new and clean. I had an emergency and had to leave for couple of days the car at the parking to pick it up later, they helped to arrange it.

Cons: The only problem I had upon arrival and when I needed to ask a question about my rental, and i was calling the phone number indicated in the rental voucher, nobody has ever picked up the phone. Later when I was dropping of the car for couple of days they have provides me with another WhatsApp number that worked.

Pros: Helpful staff, streamlined process

Pros: Good condition of the car, good price

Cons: Nothing

Pros: Easy to pick-up and drop off

Cons: Clean cars

Pros: This is the second year we have rented with Filorent - great service and car quality Recommend

Cons: Windscreen was not cleaned properly from the inside

Pros: The staff was friendly and professionals .

Cons: I didn’t like the fact that the pick up service is not 24/7 and also the fact that 500€ was charged out of my debit card and I will be waiting for a week to have it returned.

Pros: Filorent is zeer correct en duidelijk omtrent de verzekering bij Discover cars en proberen u geen extra verzekering aan te kopen. Super service en heel snel antwoord wanneer je vragen hebt.

Cons: Niets

Pros: Very friendly team. Marina, the lady who was servicing us during the car pick up, was lovely and gave us some good recommendations on places to visit. Last but not least, we are happy for the free upgrade.

Pros: First car was too small and directly solved by bigger one as indicated in the reservation

Cons: The car was not clean inside. Outside neither but that s not that bad

Pros: The lady at Bari Airport was so helpful at pick up and drop off. She helped us fit the car seats, and our bags as we have two young children. We cannot thank her enough, she is a credit to Filorent.

Cons: We had some trouble at pick up when the payment system went down but this was a technical fault and only caused 20 Mins delay

Cons: The way they handled the dropp off. They charged damage undue and not caused by us.

Pros: They had cars to cater for 7 people and the car was good clean and didn’t wasn’t fuel at all

Cons: They close at midnight, we unfortunately had a delay &called them the minute we found out, they refused to remain open which was fair enough. We spent 350€ on taxis to go and come back from our accommodation to pick up the car the following day. It wasn’t our fault we were delayed (and we paid a late hour pickup fee). But we decided that it also wasn’t their fault. On our way back to the airport in the shuttle bus we heard the driver telling people they would wait for them in Italian.

Pros: They were very friendly and helpful.

Cons: The service was great, finding the rental desk was a complete nightmare!

Pros: Very efficient

Cons: All good.

Cons: La ridicarea masinii nu ni s-au aratat defectele acesteia. Ni s-a spus sa facem poze la ce observam. Am fotografiat zgatrieturile superficiale pe care le-am vazut pe caroserie fara sa ne uitam si la jenti. Am observat mici pete care pareau de noroi. La intoarcere ni s-a imputat o zgarietura pe janta stanga fata. Una similara era si pe dreapta fata, dar aceasta era " cunoscuta". Daca in momentul inchirierii masinii se cunosteau aceste probleme, de ce nu ne-au fost aduse la cunostinta?

Pros: Efficient and easy process

Cons: Was easy and staff were polite

Pros: efficient, reasonable prices

Cons: office in Bari has no sign so difficult to find

Pros: Miła obsługa

Cons: Łatwość w znalezieniu biura

Pros: Good clean and perfect car for are family but service from the front of desk was the worst I have ever experienced. From having to take out another insurance with the car cause we didn’t have a credit card. While we had already payed for insurance threw discover cars.. then I rang on the day of return to see if we can drop the car of at 3pm women behind desk said yes that’s no problem and we left it back at 3pm and she charges us for the extra day disgrace from start to finish

Pros: Nice car condition.

Cons: Poor baby seats (No ISOFIX) and employees that don’t know how to set the seats. I understand that they can’t do it because of taking the responsibility but they simply don’t know how to do it and suggest anything.

Pros: Immediate Service, new car

Pros: The return was fairly easy and straightforward.

Cons: They 'upgraded' us to a much bigger car. We didn't consider it an upgrade especially given that we were warned that a smaller car is more useful especially when we have to find street parking. It also ended up costing us more in terms of gas for the trip.

Pros: Polite friendly and efficient

Cons: Would have liked a diesel as on my booking

Pros: Easy and honest company, unlike many others who are just our to cheat you.

Cons: Fair price,lovely car,very pleasant people and ease of drop off.

Pros: We got bigger car, process was easy and quick.

Pros: We got new car, clean, bigger than ordered.

Cons: None

Pros: The amazing Staff The ease of documents The free upgrade in vehicle The efficiency of the service

Cons: N/A

Pros: Excellent helpful service

Pros: Novi auto više klase od plačenog

Pros: Everything is ok. We like the car very much

Pros: Booff...

Cons: Poor choice of cars...

Cons: They deposit as much as 700 EUR in spite i took full coverage!! They block it up to 30 days. Scandal.

Pros: Everything it was good

Cons: Nothing

Pros: although Filorent office is not located at the Bari airport it is very near, transportation to the office was within few minutes, staff is friendly and efficient, I was given an upgrade to booked vehicle, during rental I received an immediate contact when calling them.

Cons: There is nothing to write so far, I hope it will remain like this during the resolution of the damage of the car that happened to me

Pros: The car was s spotless inside and out. Staff was efficient though a queue when we arrived slowed the process. Dropping off the car was quick and painless.

Cons: The inside of the windscreen had a film (was dirty) on it which made seeing through clearly when the sun was low difficult. Because we were travelling it was difficult to clean on our own.

Pros: Là velocità, la trasparenza e macchine nuove

Cons: Nulla

Pros: Close to the airport

Cons: Tried to charge for damage that was there on pick up, lucky I took a video, or I would have been wrongly charged as damage photos filorent had were out of date and did not show all damage. The car had damage on most panels

Cons: a major problem is that they refund the car deductible on the credit card after 30 days and not immediately after delivery.

Pros: I was a bit concerned about office opening times, 8 am it was stated on the website, whereas my flight departure time was 8.45am. Then I learned that I cloud return the car at any time, 24 hrs per day. This info should be placed on the website, helping easy decision making of others.

Cons: Nothing

Pros: English speaking representative, well explained rules and how to do

Cons: Vehicle was very much used, stuff were loose and damaged inside

Pros: Good quality

Cons: Smell of smoke . Better to ask renter to avoid smoking inside or make sure the cleaning is more accurate before renting the car to the next customer

Pros: Very easy to deal with

Pros: Good service

Pros: Very good service.

Pros: Tout se passe bien quand il n’y a pas de dommage mais dans le cas contraire… ça devient trop complique

Pros: initial price

Cons: - there were 2 people only in front of us and it took more than 1 hour to get a car - car broke after 70 kilometers - new car I had to pick 51 km away - they covered my taxi cost only partially - no A/C in the car in the summer time - they charged me extra for petrol despite they said they will refill the car for me with no extra change - overall they managed to steal around 40 extra EUR from me - not a huge price but I don't like scammers and tourist traps so I DO NOT RECOMMEND the company.

Pros: They were friendly, accurate, and efficient.

Cons: nothing

Pros: Friendly and quick pick up and drop off. Fantastic service and will defo rent with Filorent again

Pros: Comments above

Cons: They have not returned our deposit and they charged us extra 18 euros per day as they would not accept AMEX for the deposit but would take it to pay for the car

Pros: Agents were polite and efficient. They explained and answered all questions about rental agreement.

Cons: It was difficult to find the shuttle location. Although it says turn right, at the end of the taxi line and fountain, it was in the beginning of the taxi line and the fountain was very small (a car was parked in front of it) and I couldn’t see it. Maybe a drawing map should be included when booking. Office is located in a garage parking under a building, it was hard to find with GPS address on return. Signs should be improved.

Pros: Quick

Cons: Trying to get picjed up to go to the agents

Pros: Very friendly service We were picked up from the airport in under 10 minutes of calling and the paperwork was fast and efficient. Got the car we booked.

Cons: Nothing to dislike, this was a great car hire experience.

Pros: Great staff, very helpful they even gave tips for the area we were visiting mxc

Cons: Nothing

Pros: Nothing

Cons: Nothing-bad poor service, agents dont speak english and just wanna get rid of u

Pros: The car was clean and in good condition!

Cons: The credit card policy is stupid!

Pros: Car model was as described.

Cons: Absolutely horrible experience. Hidden charges in the terms of agreement, slow agent at pick-up (25 minutes for ONE customer!) and inefficient service altogether. Bad value for money.

Pros: Efficient pick up and drop off service to and from the car rental location.

Cons: Quite slow picking up, even though there was nobody in the queue before us. Expensive to put a second driver on.

Pros: Nothing.

Cons: They were not clear at all about what we were paying and when we could get back the money they blocked from our credit card. What they said to people depended on the person at the desk, it changed from person to person. Not very professional.

Pros: Shuttle worked as expected.

Pros: Kindness and efficiency of the staff. Good price-quality ratio. The car was in very good condition.

Cons: The fuel deposit was not full when we picked up the car (5 parts of 6) and there was not liquid in the deposit to clean the windshield. The bluetooth didn't work, we don't know it was not included in the contract... A little bit difficult to find the proper garage to left the car.

Pros: Their shuttle driver wa sa nice man.

Cons: - The hidden fee of €180 on pickup of the car. - The snarky behaviour of the person who checked us in. His other colleague was very nice, but this guy seemd like he enjoyed that we were having to pay more than expected, and took his time on his phone. Very poor.

Pros: All went smoothly

Pros: Prompt, easy and fast check jn & out, very good cars, kind people.

Cons: Our flight had a delay and therefor we had to be waited after closing hours. This brought an extra €55 to the total price.

Pros: Good service Booked months in advance and got a better price

Cons: Every rental should have a satellite navigation in car.

Pros: perfect service

Pros: As stated above I would definitely recommend your company and filorent

Cons: Nothing not to dislike

Pros: First time ever where a rental car company tries to sell me more insurance than i already had (unlike with rentalcars.com)

Cons: Nothing

Pros: Cheerful & helpful

Cons: Long wait for shuttle bus as some travellers do not believe in queuing!! We were made to wait for the one shuttle to come back!

Pros: Tout, equipe agréable, voiture propre et pratique, surclassement de catégorie...

Cons: Le temps d'attente pour récupérer la voiture à l'arrivée

Pros: Good comunication and good service.

Cons: Since we were with a little girl it took us at least 1 hour to pick the car.

Pros: Excellent service! Recommend 🔝🔝🔝 Fast and easy!!!

Pros: Enjoy the service very easy

Cons: First car I didn't like it, but they fixed the problem very quickly. 5 stars indeed

Pros: Gewoon degelijk

Cons: Geen uitleg over de werking van radio en verlichting etc.en bedieningspaneel

Pros: Fast and easy picking. They’re not next to the airport but offer a service of picking and dropping at the airport. You can also reach it from Bari Train Station with public bus n°16.

Cons: Generally speaking the car rentals in Bari became too expensive. For the purpose of our holiday (Gargano) I think our car wasn’t the most indicate because of too many kilometres done in its life (about 81000) also nobody told us the car often gives tyres pressure alarm.

Pros: Friendly and professional staff, very good on customer service.

Cons: I love drive manual cars, and unfortunately you guys did have any manual car available at the pick up.

Pros: Splendid service. They gave us a brand new car with Apple Car Play that was a huge benefit in our trip.

Pros: Very friendly, efficient and helpful

Pros: Efficient and easy to deal with. Was all legit and a well run company. Would rent from again

Cons: Nothing we didn’t have any trouble

Pros: Pick up was great

Cons: Drop off was far too busy for a single staff member. We nearly missed our flight.

Pros: Very helpful

Pros: They were friendly and the pick up from the airport was quick. We waited a little to collect the car as there were a couple in front of us and only one person dealing with customers but it wasn't a long delay. We had full insurance coverage through Discover Cars and there was no pushing to buy additional insurance which has happened with some other rental companies in the past. Dropping off was quick and easy.

Cons: Nothing really. The car was a little bit battered with a missing petrol cap but it worked fine and was all we needed. I think I'd have been more worried driving a car in pristine condition anyway.

Cons: It was slow plus they printed out the wrong papers and wanted to give me the wrong car

Pros: They were great! So friendly and efficient. The young man we dealt with was very patient, friendly, spoke perfect English, and had a sense of humour. The young woman who checked us back in was the same. No problems at all ☺️

Pros: nice and easy

Pros: Most of the thing were ok, no complaints

Cons: We were late 5-10 minutes after 23 pm and paid 55 eur for out of working hours service but it is most probably regulated in the conditions

Cons: it took long to get from the shuttle to the picking up desk. Picking up the car took also longer, because the agent had to pick up the phone all the time to explain people where to wait for the shuttel. My advice would be to put a sign on the waiting point and tell the people already with the booking information where to wait.

Pros: everything ok

Cons: nothing

Pros: It was Italy car rent

Cons: It was Italy car rent.The customer could enter more data into the application, then the service would be more efficient. Despite announcing the pick-up at 10:00, the car was not ready at 10:30

Pros: Nice and proffesional staff.

Cons: The car was not washed on the outside with water stains around handles and roof. The shelf in the trunk was hanging loose.

Pros: Danny who handled our check in and check our process was fantastic.

Pros: Easy pick up and drop of

Cons: Since no one was there for the drop of we could not get a formal agreement that everything was fine and after 5 days they tried to scam us with an additional enquiry for 350 euro's for 'additional damage' which was already there.

Pros: Good competent staff.

Pros: The service was efficient enough, including the shuttle bus. What I really like is my Group A car, it's roomy and fuel efficient, for a reasonable price.

Cons: It's the first time we used Filorent so had to work out how / where to get the shuttle but it wasn't difficult, so I don't really have anything negative to say about the service.

Pros: The car quality was fine, however we collected from a dark garage where it was impossible to check over the car properly. On returning the car there was a very tiny yellow line (like a highlighter pen stroke) no more than 6cm long which the agent struggled to even photograph, which we were charged 200 euros for ‘work’ to remove. We contested the damage on return but they refused to let us leave until we’d ‘signed to agree return’ and with a flight to catch we were trapped.

Cons: Poor service, completely unacceptable and borderline theft of our money. Would not recommend a company with such malpractice. They are an embarrassment and should never be recommended by the Discover Car platform.

Pros: The value was good.

Cons: It was a pain to pick up and drop off the car. I do not recommend filorent

Pros: MR. Danielle was very helpful, his straight away sort it out car problems. Car battery was flat after first night rented the car. Changed for another car.

Cons: Arrived at the airport 9.30pm. Driver picked up from at airport, in 10min. We was at the car rental reception. Internet was down. Spent nearly 2 hours, waiting till sorted out papers. Left rental car company nearly 11.45pm.

Pros: nothing to say

Cons: 1. we wait in the airport 37 min for the shuttle 2. the car was full of scratches 3. the front seat was dirty 4. still waiting for the refund of the deposit (secon week)