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Ecovia at Bari Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick and cheap
Cons: The car had bumps all over and the check wheel air pressure control was on for the whole trip. Best to take pictures before you leave the parking lot.
Cons: pickup time too long (45 minutes!!) price of optionals as baby seat. Unbelievable.
Pros: Hitro, preprosto
Pros: Quick service, good car, nice staff. I recommend them.
Pros: Ladies at main desk very professional & dedicated to professional service
Cons: Pick up & drop off procedures exceptionally poor & unprofessional. These guys need better training & customer service skills. Also, working at intl airport, would be useful to be bi-lingual. We had 4+ languages between us, but very little Italian. Even using google translate, he refused to answer our basic questions; which is our car, please show us where to exit airport, etc. Just plain rude & lazy.
Pros: Nothing as we waited nearly 2.5hours in line to even get served to be finally given keys to a filthy car inside and out. The staff at the car pickup area did not explain how anything worked and most maps of the Puglia region were not installed on the GPS so we had to use our own phones. Very disappointing.
Pros: Realy fast procedures. New car.
Pros: easy to book, fast, cheap
Cons: as our flight was delayed, we could not pick up the car on the agreed time and the counter closed, however the flight number was given, so they know we were coming to pick up, so this made us spend hours next day in the morning to try to pick up the car. also phone number given was not responded by anyone, any time i called.
Cons: First of all, I had a reservation for 172 euros as the credit card was in my wife’s name , it was not , we finally paid 409 euros, which did not correspond to the reservation . Moreover in the first contract my wife was informed as second free driver and there I had to pay a supplement in the new contract. I call this manifest theft.
Pros: It was as I have ordered
Cons: There was no windscreen washing fluid in the car.
Cons: Waited over 30min in lane. The lady was very slow. And in the end, they didn't gave me the car because I had a debit card, not a credit card. Didn't accept deposit in cash and the lady at the desk was very unfriendly. She just told me to go away. Another lady at the car rental office next to her, helped me to find a company /car which accepted the deposit with my card
Pros: Absolutely nothing - Would never use them again or recommend them to anyone
Cons: When we arrived at Bari airport we found that the car we had booked was not available for us to hire and they had no other vehicles available. Our flight had been delayed by three hours but the telephone number they gave us to notify the company had a message in Italian and we therefore had no means of confirming the delay. We ended up having to hire a car from Hertz at considerably more money as it was last minute.
Pros: Pick up and drop off were very smooth and quick
Pros: Good, affordable
Cons: Room for improvement: Give clearer directions on how to get to the car from the rental desk and how to get out of the airport.
Pros: Great agents and service.
Cons: Huge waiting time , a slow queue. Prices of car hire are going up at a big pace.
Pros: Everything was ok
Cons: Long waiting at Bari airport. Long waiting to unblock the deposit in my credit card. I returned the car two days ago, but the sume of 500€ is still blocked.
Cons: Time spent in line in airport to pick up car was almost an hour and a half with approximately 8 groups ahead of us.
Pros: For Ecovia I have compliments only everything was perfect + most friendly 🙏🏻😃🌹
Pros: The car was new, very clean and in working order. The service is good.
Cons: We had to pay an additional 120 euros for car insurance, as we had paid for additional insurance when booking the car!
Pros: Excellent car and service. Only slight issue was no people at desk when plane landed. Otherwise excellent.
Cons: Polite and helpful
Pros: Good price for great value
Pros: Friendly and competent service
Cons: Worst service ever, rude representatives, who dont speak english or dont even try to
Pros: Car was brand new and the service was efficient and the staff were very friendly and helpful.
Cons: the car was very dirty and with objects from the previous rent. they did not even clean it or check it.
Pros: The process was simple.
Cons: Nothing serious. One technical: there was not carpet in the car - it could be problem when cleaning comes up. I like cars and take care of them, that's why I mentioned the issue.
Pros: Professional, fast, reliable.
Pros: Great Service Friendly staff. Didn't try to upsell. We wanted a small car for economy and ease of driving in narrow Italian streets. We got a VW Up. Just great.
Pros: Correct. New cars.
Cons: Waiting time for receiving the car
Pros: Very friendly and quick service, both on pick-up and drop-off.
Pros: English speaking representative smooth pick up
Pros: Overall value for money of your rental car
Cons: Time spent with picking up and dropping
Pros: good service at reasonable price
Cons: nothing to highlight
Pros: Quick & efficient
Pros: EVERYTHING WAS FINE
Cons: THE WAGON IS NOT GIVEN A PAYMENT AUTHORIZATION
Pros: Cleanliness and good vehicle
Cons: Slow process on picking up the vehicle and obsessive checks on damage on return causing delay on return
Cons: Extra costs aplenty. My flight was delayed so they charged. They wouldn’t accept debit card (though the slip said it was ok). Etc etc. Should have been £80. Was £260.
Cons: the time to pick up due to their systems. the poor employees needs to fill so many form, make copies of IDs and so on.. But that's Italy, unfortunately. In Spain it takes 3 minutes to pick up a car :-)