RentalPlus at Bari Airport

Pros: Paperless and speed pickup process. Agent did not insist proposing me additional insurance or car upgrade when I said I was fine with everything I had prebooked

Cons: At the drop-off I did not find any agent so I had to ask to other rental company people what to do

Pros: No tengo objeción alguna

Cons: Que el lugar de retiro sea más cómodo

Pros: Everything was in good order

Cons: Not the case

Pros: A járat késése ellenére megvárt a kolléganő, munkaidőn túl. Ezúton is köszönöm. A kis fekete Lancia pedig a szívünkbe lopta magát.

Pros: Price and good quality car

Cons: Pick-up and drop-off locations difficult to find and poorly signalized

Pros: Quick, efficient, friendly staff.

Cons: Nothing. They were great.

Pros: price&car offered, easy&quick check out

Cons: waiting time during check in, distance from the terminal

Pros: everything

Cons: nothing

Pros: Kedves volt az ügyintéző hölgy, nagyobb jobb autót kaptun mint amit lefoglaltunk.

Pros: Terrible

Cons: Closed office when we arrived. All other rental companies were open.

Pros: Everything was good. Excellent car in a very good condition.

Cons: Nothing.

Pros: Efficient and easy to use.

Cons: The only drawback was the long walk from the terminal to pick up the car. But if that means more competitive rates, that's not a problem.

Pros: Great car to drive (Fiat Panda), clean, economical

Cons: Their system wouldn’t work, took almost an hour to get our keys and they tried up to sell insurance we didn’t need

Pros: very effective

Cons: good

Cons: No water in windscreen washer bottle Oil light coming on because there was no oil showing on the dipstick. We lost a full day of use because of the no oil in the engine problem. Pathetic, absolutely no excuse for this !

Pros: Easy to understand and prompt.

Cons: Vehicle was scratched.

Pros: Fast - no queue, professional service, car better- bigger then booked.

Cons: None - but just to say something, parking is 100m further then other companies :-)

Pros: The ease of finding the rental

Cons: There was only one staff working at the main terminal location for pick up and drop off so i had to wait for an hour for my turn. But overall everything else was great

Cons: Quite a long walk to pick up car

Pros: Very friendly reception staff

Pros: Vehicle was practical and appropriate to my needs.

Cons: Pick up location was far from the airport terminal.

Cons: Macchina automatica prenotata non disponibile. La macchina proposta al posto dell'automatica ha tardato un'ora ad arrivare dopo avere comunque aspettato un'ora allo sportello. Niente pagamento carta debito o cash. Auto senza liquido per lavare i vetri.

Pros: Good value. Good condition of car.

Cons: Had to wait a while to pick up the car even though we were later than reserved. Car was being cleaned. Car was marked undamaged although passenger side had dent. Wish there was a back up camera.

Pros: Quick and easy pick up process.

Pros: Nothing really

Cons: Did not check car during pickup or dropoff

Pros: They seemed to try hard, once engaged. Though the performance, especially at time of collection was dismal. Renault Clio was a pleasant surprise. Economical, preppy, comfortable, nice.

Cons: Two employees were at the desk, doing something else. It took >1 m before either addressed me. No sense of hospitality. A long march from the terminal, badly signposted, in very high heat. It took MORE THAN ONE HOUR to finally see the car arrive valeted. It made me late for the function I was to attend 3 hours drive away. Car had too many little damages to look presentable. Damages are charged immediately and should be corrected likewise. Car MUST BE IMMACULATE.

Pros: Very good value and overall service

Cons: It would be good if it was possible to use different cards for paying the deposit and rental payment.

Pros: Awful experience. Our flight got delayed 1.30 hour and they decided to give our car away, just because... We were traveling with a 5-year-old. No one cared or did anything to help us. Very rude customer service agent at the Bari airport. I will never rent a car with discovercars.com ever again.

Cons: No upgrade options

Cons: We had to wait for our car as she was nit ready at the time we arrived.

Pros: Car in perfect condition

Cons: The waste of time waiting at the airport to collect the car when the flight details are provided, and the walk in the summer sun to the parking was terribly annoying.

Pros: I would definitely use them again!

Cons: The location was quite far to walk to with lots of luggage and in the heat. A shuttle would be helpful.

Pros: Servizio perfetto avevo dimenticato un oggetto sull auto e me l'hanno trovato. Sono stato molto disponibili

Cons: insurance not explained in the discover cars. we had to pay twice (online + at rentalplus)

Cons: 1. Process of picking up the car was slow since there was only 1 agent at the desk 2. Rental car pick up area in Bari airport, was very far from the actual airport. We had to lug our suitcases a long, unshaded distance and had to cross several roads in the heat. 3. When we arrived at the pick up area, the booth of Rental Plus was unmanned, wasting our time to wait. 4. Drop off location of car was very far from Naples airport & address given on the contract was incorrect.

Pros: Just made clear the insurance from broker and company itself

Pros: Small company, no queues. Brand new car

Cons: It's a bit strange that they don't check it directly when the car is handed over, but everything is fine anyway.

Pros: Nobody was at the return compound and there were no parking spaces in the RentalPlus compound !! We eventually dropped off the car and had to return the keys to the office in the airport, which wasn’t ideal.

Cons: Not great service and I would consider choosing another provider.

Cons: Advertised an Audi, but instead got an Opel. Called to discuss and your staff had zero interest in understanding the issue with this. All they wanted to tell us was to read the terms and conditions and that as long as it's a similar engine and 5 doors, that it's fine. There is a huge difference between Audi and Opel. Furthermore, the staff at the desk said they don't even have Audi cars. So why is it being advertised? The car was given to us dirty, and the drivers seat wasn't adjustable.

Pros: Service was efficient

Cons: Parking is relatively far from the terminal

Cons: Everything is done slowly one clerk serving an audience and also answers 3 people’s rate phones per hour. an air conditioning office and no chairs. Got to stand long.

Pros: Car cleanliness

Cons: Time spend picking car

Pros: The rental desk was inside the airport and the agent was very efficient. He explained the whole process step by step. The agents English was also very good (which is helpful)

Cons: The car pickup was easy but about 15minute walk from the terminal. Probably not usually a problem but it was very hot that day.

Pros: Good service

Cons: Poor English, sometimes they don’t understand your needs The car is gasoline but they told me that it’s diesel when I picked up, which is dangerous

Pros: Fast feedback for asking questions about my reservation. No more than 10 minutes for getting everything set up to go.

Cons: No complains

Pros: Great deal,service and attitude.Special thanks to Domenico at drop off.

Pros: The staff are very polite and there was no que.

Cons: The rear window of the car was not clean

Pros: Kind and professional attitude

Pros: Nothing

Cons: That they refused to rent the car reserved via your service.

Pros: Excellent vehicle, easy sign out and drop off process.

Cons: No agent at the car lot site, and we were blocked by a vehicle parked in front of us so we were unable to leave.

Pros: Online booking was fine Better value for money than other rental companies

Cons: Online administration is difficult in the event of a problem (our plane was delayed, so we asked to pick up the car the next day). Neither the intermediary company nor Rentalplus wanted to help us. There was no washer fluid in the car. We received a different type of car than we requested, and that was uncomfortable to drive and use.

Cons: I still didn’t receive the deposit back

Pros: Excellent car choice and very comfortable

Cons: N/A

Pros: bad news: full insurance is not provide by Rentalplus but by Discover car: in case of problem you pay first and ask to Discover car to reimburse you: if you wanr to avoid this, you pay full insurance twice !!!!

Cons: you have to take the car at 15 minutes from the desk! no shuttle !

Pros: Car was brand new and clean.

Cons: Annoying agent approach. The agent that the full cover insurance we got online is by a third party and in case of any issue, accident or scratch etc we need to pay to RentalPlus and then we get our money back from the third party after 3 months. He suggested we can instead pay full cover directly to RentalPlus in much higher price. we didn’t accept. With their approach, we were quite scared that renting a car can be so tricky and even a scratch can cost a lot and we lose our money etc.

Cons: A Rental Plus employee tried to cheat us when returning the car. He said the car had a broken key lock. We did not use the key to open the car. We unlocked the car with the remote. I do not recommend Rental Plus. Please be careful and check the car carefully before renting

Pros: It is very bad company, because they didn't get back my money for the car, which i didn't get.

Cons: It is very bad company, because they didn't get back my money for the car, which i didn't get.

Pros: Everything ok

Cons: I was surprised when collected the car, that full insurance which I ordered while booking is valid, but in case of damage of the car process of returning money that had been blocked in the card would be rather complicated

Pros: everything was good service was great.

Cons: service was good no complaints.

Pros: No lineup at the airport counter (waiting time about 10mins), nice and helpful check-in agent, better and bigger car than we ordered for the same price.

Pros: The agent at the desk (Valentina) gave all information, all clear. The car was in very good condition. When dropping the car, the agent was not there, but after calling the desk he arrived, checked the car and released the confirmation document.

Cons: The drop off is rather far from the terminal, customers need to consider the extra walking time before departure. (Not necessarily a negative for RentalPlus itself, but an useful information).

Cons: The pick up point is a bit far from terminal , not easy to find

Cons: Già specificato

Pros: Picking up car was quite OK except rental agency did not check car scratches etc with me rather said to take photos of any scratches.

Cons: Rental agents were not present when i returned car thereby requiring me to make two trips to return station in the rain. My feeling was that rental agency was not happy that I bought full cover from Discover Cars rather than them

Pros: Condition of the car, cleanliness.

Pros: great car (free upgrade) easy pick up return very friendly staff at Bari

Cons: na

Cons: The service was excellent. The only two drawbacks were that 1) the dropoff carpark isn't well signed and had to go around twice to find it. 2) Apple carplay for some strange reason was blocked ON the car that I rented thus I had to rely on the nav app that was installed in the car. TomTom which lacks the facilites that Google maps provides making navigation to a specific point rather difficult.

Pros: It was easy to find rental desk on airport. The madam was friendly. Then we had to find vehicles ourselves. Rhey were also a bit confuse when we return the cars... But we didn't have any problems with the vehicles. The car was clean and newer.

Cons: They charged us additional costs, but they couldn't explaine why for? We had reservation with all full policy, but pay extra? We did understand that they have extra insurancy that Discover cars did not coverd! i'm not sure, but I think that agency just brought us around a bit...

Pros: No Q at the desk when picking up. Car new and clean. Excellent value.

Cons: Unfortunately it's not exactly "on airport ". It's about a 15 minutes walk along paths and across roads. Being elderly and having a 20kg suitcase to pull it wasn't great. Had we known it was going to be a long walk we would have taken a luggage trolley, which is what we did on the return. It was heavy rain on the return so raincoats required, suitcase got wet! Otherwise we were very happy with the service, quality of car and excellent value.

Cons: time of dropping the car

Pros: Very quick pick up, agent did most of the form before we picked up car so just took a few minutes.

Pros: politeness

Cons: few bourocratic issues

Pros: The representatives were great.

Cons: Long walk to get car. No signage as to where to return car.