Locauto at Bari Airport

Pros: Quick collection and drop off

Cons: Car was dirty and had a number of dents.

Pros: Ease of use & value

Pros: Pickup and dropoff, so easy compared to other vendors in southern Italy.

Cons: This Time the car was not top clean. A bit sandy and tracks from luggage wheels etc. Felt like the var had been dropped off just a moment before our pickup.

Pros: I definitely recommend it.

Cons: I definitely recommend it.

Pros: Speed of drop off

Cons: Wrong car class - paid for higher class, got budget car. Maintainance warning after 100 km.

Pros: Quick and easy

Pros: Nothing

Cons: The rude attitude

Pros: Easy booking, fast pick up and drop off, no hassle. Helpful and friendly staff.

Pros: Quick and lack of queue

Cons: Not overly clear with directions to find car in dark!

Pros: Great and fat service. Even faster with smart check-in

Cons: Everything was great

Pros: Nothing

Cons: Long answers (I wrote support a few times) Location (8min walk from airoport) The worth service (nobody doesnt want to help you, take the car or leave) Wrong class of car (Opel Astra isnt Audi A3, they havent audi A3 at all)

Pros: Very Good

Cons: I did want to check in from home but that didn’t work. Wasn’t my fold the lady on the airport told me.

Pros: Excellent service

Pros: Easy to pick up and drop off car

Pros: Good professional service

Pros: Interaction

Cons: we rent the car on 21 May, the tires were still the winter ones. But was no inconvenient, counting that I drive in the speed limits

Pros: Nothing

Cons: Everything, felt used and taken advantage of after booking six months in advance.Gave a totally different car than contracted for.

Pros: tout était bien

Cons: voiture nickel , propre et confortable

Pros: tout était clair, nous avons eu la voiture rapidement

Cons: la voiture était bien et propre

Pros: бързо взимане на колата. нов автобомил, по-висок клас на автомобила от запазения

Pros: Everything. Amazing, this service is rare in Italy!

Cons: /

Pros: Nice car

Cons: No fees

Pros: They moved very professional, fast, and offered a small car, not a mini as in the reservation, in the same price.

Cons: All was great, cannot complain.

Pros: It’s a very convenient to get a car . After you did a check -in the only thing you have to do it’s take the car’s key .

Pros: Puikus aptarnavimas

Cons: ,,,,,,

Pros: Ochota, bezproblémový průběh

Pros: On line check in, car quality and free upgrade received

Cons: So far nothing, hope no surprises afterwards

Pros: Upon drop off, the representative brought us to the parking lot. We followed him on his scooter. He was very helpful.

Pros: Easy, attractive price

Pros: Easy and fast.

Pros: Szybkość odbioru auta.

Cons: Cena mogłaby być niższa.

Pros: Frendly and fast staff, clean car and almost new. I booked small car and they gave me an SUV for the same price.

Pros: Quick and without fuss

Pros: Every thing

Cons: Nothing

Cons: Lack of signs at fiumicino airport indicating where drop-off location is . Had to rely on GahtGPT fro directions

Pros: fast and smooth, responsive.

Cons: Car was ok, clean, just a bit to scratchy. However, guys at locauto were ok, no issues. Location on map a bit trickier to find, not that many Locauto signs.

Pros: it was very easy to locate the office at the airport and a very swift transaction without a hard sell for unnecessary insurance, which is what happens with many other rental car companies

Cons: It was a bit difficult to find the car park. The instructions we received at the office were a bit vague. It did not help that it was raining and we had to walk around trying to locate where the car was.

Pros: All good, great car very economical on gas and totally reliable.

Pros: Ease of check-in and drop-off

Cons: Had to walk a nice distance from the terminal to pick up the car

Pros: Car had damage on fender when we picked it up. No one likes to rent damaged vehicles….. also, it was hard to find the car and the guys sitting in the office way down the end of the lots. Need better directions from the airport.

Pros: easy to check in, friendly and efficient staff

Cons: -

Pros: + Swift and helpful service at the parking lot (both pick-up and drop-off)

Cons: - To-the-minute car pick-up initiation at the reception desk (despite arriving 30-40 minutes earlier)

Pros: Friendly, efficient, professional

Cons: Nothing

Pros: I like the fact that the process is really smooth transparent.

Cons: There wasn't anything to not like . Everybody was really friendly and professional .

Pros: Società seria, personale gentile.

Cons: Muy lejos del terminal. Sería bueno un shuttle de cortesía

Pros: Quick, professional, exact.

Cons: Not real inspection before pick-up.

Pros: Everything was realy clear! I don`t own credit card so it was great that i got the option to pay with debit card.

Cons: I just did not like that the car was not washed and really dirty inside.

Pros: Quick and efficient.

Cons: No help with explaining the car. Not particularly friendly.

Pros: I'm taking a car from them for the second time.and I'm going to do this in the future, very convenient, fast and nice cars

Pros: Local agent tried to deceive me paying for damage that does not exist

Cons: Lake of transparency with local agent

Pros: The smooth and really quick process. Both for pick-up and drop-off.

Cons: During the rservarion I opted for a T-Roc but I got a Kamiq instead. It is clear that it is stated that similar car can be there. It is really a minor thing.

Pros: Adevărați profesioniști! Ușor , rapid, convenabil!

Pros: Agent helpfullness, the option to pay by debit card

Cons: Extra payment for the driver's age

Pros: Clean new car right off the terminal. Easy pick-up & drop-off.

Cons: The zero excess insurance was paid but not granted.

Pros: It was quick and easy as I was able to check in online

Pros: Friendly staff, new and clean cars

Cons: -

Pros: Quick and efficient

Cons: Awkward to find pick up spot...and quite a long walk through an almost building site.

Pros: very fast service, no issues with the agents

Cons: i booked a skoda octavia, got a ford focus that was damaged and way too low for the italian roads. i was afraid of scrapping the bottom at all times.

Pros: Generally efficient

Cons: Drop off was a little clunky due to how busy the staff were.

Pros: No hustle what so ever.

Cons: Seemed all a bit chaotic at the pick-up-dropp-off point.

Pros: Was painless, drop off was a lot less jobsworthy than other agencies

Pros: Companys integrity

Cons: The only downside was that I had to wander around a bit to find where to return the car, as the pick-up and drop-off location was shown incorrectly on the map.

Pros: Great service, value for money

Pros: Everything was normal, OK like expected.

Cons: I dont like that I can not reserve the car I wanted(npr.Jeep Renegade, VW Golf...)

Cons: The 12v socket didn't work, I had problems charging my phone because I was using it for navigation.

Pros: Excelent pick-up and drop-off speed, perfect car condition

Cons: -

Pros: Very good

Cons: Drop off process with not much visible signs before airport car park,

Pros: Very efficient

Cons: Never understood the insurance business, website insurance / locauto insurance...

Pros: All good and easy

Cons: The agent did not find the key of our choosed car. Instead we needed to accept a different car type.

Pros: Speed

Cons: New car but already bumped from other user.

Pros: Fast check in , free upgrade. Great car and service.

Cons: Nothing

Cons: The battery of the car was faulty, we had to wait really long for a mechanic to jumpstart our car, so we lost half a day from our vacation.

Pros: Wszystko odbyło się sprawnie i bez uwag. Szybko zostaliśmy obsłużeni zarówno przy wydaniu jak i oddaniu samochodu na lotnisku.

Pros: The balance of wheels was pure, but all other is ok!

Cons: Nice dropp-off, easy to find car return

Pros: Efficient friendly

Cons: Excellent

Pros: Everything was very good. Thank you!

Cons: Very difficuilt to fondo the office in Matera. There are nuo sign of Locauto.

Cons: Au schimbat masina rezervata de mine

Pros: Quick service

Cons: Did not receive any papers on check in desk. They ask to sign a contract without review it to the customer. It takes 10 minutes walking to take the car.

Pros: Nothing.

Cons: Rude, scam artists who I am now in a dispute with.

Pros: Car could of been cleaner

Pros: Everything was exelent.No stress.

Pros: Quick and efficient

Cons: -

Pros: Ljubazno osoblje na pultu, brzina u preuzimanju auta, sve smo završili za 5 min., čistoća automobila, kao i lako i brzo vraćanje automobila. Definitivno za svaku preporuku

Pros: Both the rental and return processes were smooth, and the car met my expectations. I highly recommend doing the online check-in beforehand as it significantly speeds up the pickup process upon arrival.

Cons: Nothing - everything was perfect ;)

Pros: Amazing. Looking forward for the next Italy trip...

Cons: It would be a sin to write anything...

Pros: Great staff, speaks multiple languages.

Cons: Non.

Pros: Friendly, efficient and professional

Cons: N/A

Pros: The process of pick up and drop off was straightforward and quick. Previous damage was clearly marked and emailed to us.

Cons: The car exterior had not been washed when we picked it up.

Pros: Easy checkin and checkout, full insurance and no deposit

Pros: Quick and easy except drop off LocAuto on google at Milan Centrale directs to old addresses and we drove around for an hour to find it in a car park at Centrale - Thai should have been clearer to rentals please

Cons: Cat was good but dirty inside when we picked up and we had to ask for it to be cleaned inside

Pros: Superb service

Cons: Fast check in and check out , friendly staff , nice cars

Pros: Very friendly service. Very efficient. Faultless.

Cons: Everything was perfect.

Pros: Много бързо вземане на колата. Жената от офиса ни предложи по-голяма кола без доплащане която,беше чисто нова. Връщането се случи също много бързо без каквито и да е било проблеми.

Pros: Nuomavomės du automobilius, Automobilių išorė buvo puiki, salonas švarus.

Cons: Nesinori to minėti , bet ne viskas patiko- teko eilėje atsiimant dokumentus stovėti labai ilgai apie 20 minučių, aikštelės teko paieškoti. Problema gražinant automobilius: viename automobilyje netvarkingas kuro lygio matuoklės daviklis nerodė pilno bako, o labai temperamentingai italei teko įrodinėti ,kad bakas pilnas pateikiant prieš 5 minutes pripildyto kuro kvitą. Antrojo automobilio greičų dėžė buvo netvarkinga ir išklerus.

Pros: Great service. When the car initially given to me was unsuitable (large Jeep with insufficient driver seat height for me), they went out of their way to find me a perfect car for my needs. Really friendly and helpful service.

Cons: Nothing

Pros: Very good level of service

Pros: The car we received was a Ford Puma. I was pleased with this car because I had the possibility to use Android Auto and all its features. Also the car had rear parking sensors.

Pros: easy pickup, clean and relatively new car, great price

Cons: all was cool

Pros: Locauto was great, car in perfect shape with the usual minor scratches and clean. I like in particular that we are greated imediately by a locauto agent when dropping off so it was very fast, faster than taking out luggage out. Totally recommend.

Cons: There is nothing not be liked

Pros: Friendly and straight forward service!

Cons: It was a tad slow considering how many people were in line.

Pros: Good service

Cons: None

Pros: The entire process went smoothly from booking the car, to picking it up and returning it.

Pros: quick, efficient,

Cons: nothing

Pros: O 2°carro, Fiat Panda, com que andei o resto da semana, sim, estava Ok. Gostei da atitude do 2°senhor que me atendeu no dia em que fui devolver o twingo, pois os primeiros rapazes, simplesmente estavam a tentar enganar-me e dizer que o carro apresentava aquelas temperaturas devido ao clima!!!

Cons: Não gostei nada do primeiro carro que me entregaram, um twingo que não estava em condições de ser entregue a ninguém, com sobreaquecimento, sem condições de segurança, e que me obrigou a perder o dia seguinte a voltar a Bari e ao aeroporto, devolvê-lo.

Pros: Efficient and friendly staff at the reception inside the airport and at the car pick up/drop off point

Pros: The staff at the front desk. The staff at drop off. Extremely polite, helpful and efficient under difficult situations. Both groups very good.

Cons: Although staff at pickup were polite and doing their best, they lacked leadership and control in a pressure situation. I was basically given my keys and pointed in the direction of my rental car.

Pros: Clear and fast.

Cons: You have missed to mark a scratch on the car in the description and we almost had problems. Luckily we had taken photos of the car at the pickup, so we could prove the scratch wasn't our fault.

Pros: Great and efficiënt service

Cons: Nothing

Cons: Car fuel level wasn't fully full when collected and didn't notice until we had left.

Pros: New cars and overall maintenance

Cons: Nil

Pros: Great service on every rental stage!

Cons: Nothing

Pros: Quick service.

Cons: I expected to receive another type of car, but I was satisfied of what I received.

Pros: Friendly stuff. All needed infomation I get.

Cons: Possible to leave car befor working hours. Important when flight is at about 8 am :).

Pros: Fast and efficient service and brand new car.

Cons: I'm still waiting for them to release the security deposit from my card, but I guess it's the banking procedures that take some time.

Cons: by debit card is much more expensive the booking

Pros: Everything was quick and easy.

Pros: they lied about damages on the car

Pros: Quick, efficient, friendly service. Good car.

Cons: Back seat was stained.

Pros: Terrible service

Cons: Terrible service, unpleasant staff, will never recommend this small rental car company!!!!

Pros: Picking up and dropping off assistants

Cons: Cleanliness and condition of the car (lack of windshield wiper fluid, squeaky brakes.

Cons: Cash not accepted, debit cards not accepted. The deposit is not returned on time.