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Optimo Rent at Bari Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Value for money.
Cons: No clear signage for the pick up point.
Pros: Herşey çok kolay oldu. Çalışan bayan çok kibar ve bilgili idi.
Cons: Havaalanındaki büroda, kiralama ücretleri ucuz olduğu için çok uzun kuyruk vardı.
Pros: Helpful, efficient agents.
Pros: The service was excellent The car was in excellent condition Served faithfully long journeys There were hits on the car but nothing that bothered
Cons: the line was too long to get the car
Pros: I was disappointed
Cons: Nothing, the lady in rental office cannot speak English properly and wasn't polite at all
Pros: The representative was super nice and she helped us a lot.
Cons: The car already had many cracks, scratches and dents but they where not listed in the contract
Pros: Great car, everything went smoothly
Cons: An hour of waiting in queue to pick up the car, though there were only 3 customers in front of us
Pros: Car was clean, energy efficient and served it’s purpose
Cons: Extra cost at pick up. A pre programmed time was on the booking form- we hadn’t realised the time was important (we thought it was only the date). As we were more than 3 hours later than the pre programmed time we had to pay an additional cost- even though they had a car available. Felt like a hidden cost.
Pros: Not much, the experience left a rather sour taste in the mouth.
Cons: The front desk refused to accept my Barclaycard credit card for the deposit, claiming it was a debit card. This was in spite of the fact it has "credit card" written on it. Only once I had Discover Cars on the phone and was threatening to walk did they relent. Their scam was trying to get us to buy 300 euros of superfluous insurance. The car was old and tatty, missing the rear parcel tray, and didn't run well (it had high miles). They didn't refund 20 euros worth of our deposit (no explanation)
Pros: Everything worked quicklly
Pros: Copy of my credit card has been done without my authorisation, when I complain about the fact the desk assistant told me: no copy of credit card no car, being an America express all the personal codes are on the card. This is not acceptable, for warranty you block already my money so there is no reason to copy my card... I will not rent anymore with optimo rent
Cons: Copy of my credit card has been done without my authorisation, when I complain about the fact the desk assistant told me: no copy of credit card no car, being an America express all the personal codes are on the card. This is not acceptable, for warranty you block already my money so there is no reason to copy my card... I will not rent anymore with optimo rent
Pros: Good but car was not provided with a FULL tank as per agreement. Therefore spent more overfilling rank on return
Cons: no full tank provided as agreed
Pros: New and clean car , very fast pick-up and short time spending when dropping off the car.
Pros: I cant honestly say much stands out as me liking the service.