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Italy Car Rent at Bari Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Generally I had a good experience with the service.
Cons: To far away the car from the airport.
Pros: Most things were fine except for the dropping off parking location and signaling.
Cons: The Italy Car Rent dropping off parking location in Bari IT is not along the rest of the companies and it's very difficult to find it. It's practically hidden and not a single big enough sign placed on the street to find it and not even light to see the tiny signs with the "Italy Car Rent" logo that confuses with the "Sicily by Car" logo. I missed my train to Naples for trying for halve an hour to find the dropping off parking area.
Cons: My car reservation was cancelled without notifying me! The lady at the office was unapologetic about it, said it is what it is. When I called discover cars and asked them why did this happen they said well we don’t know. Offered me to book a car from a different company which was TWICE the price! I hen I asked for some díscount and support they said they can’t do anything. It was absolutely horrible experience
Pros: All good.
Pros: The car worked
Cons: The car was scratched, the petrol was only filled to 75%, the insurance was a rip off
Cons: Impossible to get a quick reply from a human being when a problem arose.
Cons: Amount of bond required and that bond had to come from a credit card only in the same name as the person who paid for the rental fee. We did not end up using the car because of the amount of the rental and bond required exceeded the credit card limit.
Pros: Online booking through 3rd party easy
Cons: Nothing specifically
Cons: I payed extra money, as car that i was expected to receive was not available
Pros: Staff tried to bullshift from start to end.
Pros: spent a little time for picking car
Cons: The employee from the Agency italy by car desk did not want to accept the credit card through which we paid the basic part of the rent with discovery cars. The lady was extremely rude... But ok, everyone has a bad day
Pros: They are THIEVES!!
Cons: They are THIEVES!!!
Pros: não houve locação
Cons: não houve locação
Cons: My car worked with gasoline which consumes too much in my opinion
Pros: The car itself was fine
Cons: I think that the agent was busy trying to make more money and not honouring the agreement with Discover cars.
Cons: difficulty in finding the car rental pick up and where to drop off the car.
Pros: Car was nit what we chose. It had over 40k mikes in it. Full of scratches and some dents. You forced us to take insurance as you did not have time to go over the car
Cons: Dry poor when compared to the other brands
Cons: As above, long walk and empty screen washer bottle
Pros: Clean, new car (Hyundai Bayon). The desk agent and drop off agent was very kind.
Cons: We asked for a child seat, but there was none in the car, we went back to the pickup point, they gave us one that didn't work, the young man didn't even help us put it in. Then we told them it didn't work, and he called my husband in with a child in his hands to choose another seat. My husband took the seat out because the man did not help him, even though the child was in my husband's hand.
Cons: Car provided was different to what we expected though assured of same class we would disagree as not as spacious as model hoped for. Car had number of scraps and nics on it
Pros: Souriant et à l'ecoute
Pros: I had booked a car, station wagen, got a small wv. I was told to by new insurance for 175 euro if not the wanted a total of 1600 euros on my credit cards. This should be information about before you book the car. I got a paper back telling me that the car had been damage, all these damages were there befor i rented this car but i was told that i dident have to care because the insurance i had bought..
Pros: Atendimento dos funcionários, limpeza e estado do carro.
Cons: Na entrega a atendente foi muito atenciosa e rápida. Apenas a loja que fica muito distante é que me fez dar nota baixa quanto à entrega do veículo.
Pros: Cost was reasonable
Cons: It was a hard to find the place when arriving after dark and the in person service did not meet expectations
Cons: Very disrespectful, unbearable attitude. I will never rent a car from here again because of the way I was talked to.
Cons: The additional fee which I refused to pay and lost my deposit
Cons: Additional fee when insurance was already paid
Cons: complete scam. blamed us for issues that were preexisting on the car, didn't accept our video as proof. never again!
Pros: No queues at counter. Indicative of extremely low brand presence and unprofessional organisation.
Cons: - Unethical Insurance practices. Did not recognise Discover Cars Full Insurance and charged an additional 500Euro for insurance. - pick up & drop off locations were the furthest from the terminal and difficult to find. - I booked well in advance but they could not provide the vehicle I chose. - vehicle was dirty and unmaintained. No windscreen wiper water, driver door wasn’t closing properly, I had it repaired. - provided diesel vehicle. Adbue was empty, cost me 35Euro to refill.
Pros: Within airport building. Short walk to car picking up location (7 minutes)
Cons: We were told the car was in pristine conditions but when we checked it, there were a few minor scratches, which meant we had to go back to the desk to have a representative notice them and add them on the picking up note.
Pros: Absolutely nothing
Cons: Dreadful service, rude and arrogant Awful car, a complete dog of a car Paid for an automatic was told none available. When I insisted on an automatic one was mysteriously found Condition report was inaccurate resulting in me being accused of having caused a scratch to rear bumper. Was charged €120 Prior, had a puncture caused by a nail. €150 for tow truck. No spare wheel. No vehicle manual
Pros: Value for money
Cons: Car parking far from terminal
Pros: Very fast and efficient service. Car keys in hand within 15 minutes. No long queues.
Cons: Pick up and drop off car is a further walk from the airport but hardly a game changer.
Pros: It ended.
Cons: The office is a long distance from the terminal. There should be a shuttle bus. The car was a plug-in hybrid and I was told by the workers to ‘not worry’ about charging the battery. The battery was dead, so the anemic 1L engine had to do all the work. This led to a large fuel bill. The car also had a tire with a slow leak that required frequent refilling, again adding to poor fuel economy. Staff were only concerned with sand/crackers in the car when we returned. Complained to ItalyCarRent, ignor
Pros: Lady in desk was very friendly and efficient/quick in getting agreement taken care of.
Cons: Got charged extra daily insurance so rental cost was much higher than budgeted
Pros: It was fast
Cons: The extra charge of 130 euros because I did not have a credit card to pay deposit
Pros: Great service very friendly people.
Cons: All good 👍
Cons: The line up to get the car was far too long. My reservation could not be found. The walk to pick up the car was too long and the drop off was a bit chaotic.
Pros: Everyone was very nice and polite, also helpful.
Cons: I wonder, since they knew they had so many people coming to pick up cars at the same time, why didn't they arrange for more staff to work?
Cons: We were accused of damaging the car when it was actually just dirt. We were proved right when we were given cleaner liquid and cloth and removed the dirt. The operative still wanted to raise a damage report, but eventually backed down
Pros: Please Google “Italy Car Rent” and read all the 1 star reviews, then go somewhere else. Standard fair for these lowlifes. Prey on unsuspecting consumers. Have them sign blank documents regarding the condition of the car WITHOUT having the benefit of seeing the car. Then, when you return the car, they add damage and have you sign similar blank forms acknowledging the damage. You do t even get a print out of what you signed until 15-20 minutes afterwards where you get an email after you have left.
Cons: Located farthest from the airport. Not helpful in finding your car. High pressure to buy optional insurance & road side assistance.. Run, do t walk.
Cons: Just for a tiny and nearly invisible scratch on the rim, they tried to create a lot of problems. They wanted to charge a lot of money on my credit card. I ended up with a verbal fight to stop it. Never "Italy Car Rent" again!
Pros: Easy car return. Straight forward. Was 'upgraded' with an auto and better car.
Cons: The queue to pick up the car was long, with some people taking a long time at the service counter. I queued for over 45 mins and took less than 5 mins to complete the paperwork to pick the car up. Car was very dirty on the exterior of the car making damages difficult to see.
Pros: Tappeto qualità/prezzo
Cons: Big waiting queues, not all damages properly marked
Cons: 1.5hrs queuing just to get to desk. Cars pickup 600m or so from terminal. Car pickup hectic. Showed us wrong car. Then gave us one with many scratches and marks on. Took photos . (One of which was not clear.j On return charged us for a scratch. Tried for other scratches but we had photos for them.
Cons: the pickup location was way far from the airport, I received a FIAT and paid for VW, the transmission oil was giving me issues and warming up too much, making me to pull on the side, the TomTom navigation was really bad and I had to use my phone
Pros: If you do the masks you have all the benefits for a quick drop off and safe travel.
Cons: Nothing all went well.
Cons: Too far to get to the car and no shuttle provided
Pros: Staff at check in, pickup and delivery were friendly
Cons: Had to wait 50 minutes in line to pick up my car. Winshield whiper was in very poor condition which is dangerous and it made a very annoying sound
Pros: Free upgrade of car
Cons: Distance from airport to car pick-up/return office. Difficulty of inspection/ return of car on street.
Pros: Once I got to the front the process was ok.
Cons: Could instruct customers just the driver could walk to the collection point rather than having to drag luggage all the way there as sufficient free time is provided for dropping off and picking up passengers. Make customers aware of the only station that has facility of duel fuel availability as it took me calling at three fuel services before one member of staff managed to give a name of a station for Google search to locate. As a result of that I almost missed my flight. English emails....?
Cons: I didnt have a credit card, so I had to buy another insurance at the desk. It feels like a scam, because very little people in Europe have a credit card. The same thing happened to two guys who were picking up the car before me. Another thing is I didnt get the car I payed for.
Pros: Nothing. Will never use it again.
Cons: I’ve been forced to buy the additional insurance. So instead of 40$ planned I’ve been charged $100 on top. The local representative used the formal reason to refuse in the service - the card was “debit” and they require “credit”. Formally this is correct but all the tens of times I’ve used another providers - there was no problem with debit card. Will never use italycarrent again.
Pros: Good and quick service. We got bigger (better) car.
Cons: It was little hard to find where to get a car. There no enough signs to the pick-up location. Use google maps to find it (works in Bari airport). Car was in dark place it was hard to check it. Car was not perfectly clean.
Cons: UWAGA!!!! Oszuści i złodzieje
Pros: Office in the terminal
Cons: Long walk from rental office till pick-up point (cca 700m), very slow service (I waited 1.5h till I got the car) only 5 people where in queu before me and there were 2 agents working.
Cons: The car pick-up location is a little far from the terminal and requires a few minutes' walk (with all packages)
Pros: They provided the car type I preferred
Cons: I had to wait some time in line…
Pros: New cars, good price using discovercars platform, nice agent when picking the car up. I had no problem using the car protection paid on the platform - the agent explained the difference between their insurance and my protection paid option and he was ok with my choice.
Cons: 1. The car interior could have been better cleaned. 2. The agent that was taking care of the dropping of the car tried to blame me for one big dent - but luckily, I had photos from the pickup showing the dent was there (keep in mind to spend 2 minutes for a full video or pictures of the car at pick-up). 3. Considering the amount of dents/scratches on the car and mentioned in the pickup documents - the company could repair the visual problem more often.
Pros: Good assistance by the representative
Cons: The dropoff place in Bari is kind of far to the airport, 10 min walk. The "full protection secure" was not included in the price of discoverycars page. We pay about 20 euros extra per day, but definitely worth it, no preocupations during the trip and the check out was super quick (they only check that the tank is full)
Pros: Good car, helpful staff
Cons: Poor directions to car pick up point. Dirty, unprepared car initially supplied but quickly corrected
Cons: Raggiungere il punto di ritiro/consegna auto, troppo lontano e nessun servizio navetta
Pros: Služba je drahá a předání žádné instrukce, žádný návod na auto hybrid a jeho ovládání. Nepředáno, pouze klíče v kanceláři a najdi si auto sama někde?
Cons: Nekorektnost, snaha mě poškodit a svalit vinu na mě, když auto bylo poškozeno před mým půjčením.
Pros: Nice People and good car
Cons: We had to wait for more then one hour to pick up the car. The office is to small so they can only help two People at the same time and they need a lot off time pro customer
Pros: Efficient car return
Cons: Difficult to find the car pick up area
Pros: fast service
Cons: location of car pick up
Cons: Charged for insurance we refused to take out.
Pros: Nothing. I really hope that they go off market
Cons: - waited 3 hours - the staff was rude - the car was rubbish - I could keep going
Cons: Il servizio di noleggio non è stato economico. Circa 90 euro al giorno non sono pochi anche se è agosto. E la franchigia di euro 1.600 la ritengo elevata.
Pros: In hindsight, nothing
Cons: Rip off company, there was the smallest amount of damage on the front lip that was there when we picked the car up and they charged us €380. I’d post a photo but there is no option to. Avoid this company at all costs.
Cons: First of all, the car rental station is not at the airport, but actually about 15-20 minutes walk from the airport. Second, while the rental is relatively cheap, they slap you with artificial fees at the end of rental. I was charged 220 EUR for a very tiny scratch, and the agent looked like she had to walk around the car 5 times before she found anything that could charge me. Their behavior was really weird during returning of the car, and I was told I should have purchased the full insurance.
Cons: many damages were not part of original contract, had to include all of them additionally by hand
Cons: They gave me a a car that was 7/8 full with gas. When I filled it up, drove the 3 miles to the airport it went from full to 7/8. I assumed that’s just how the car worked. They charged me 22€ for filling the tank. And asked me if I had a time stamped photo to prove it wasn’t full at pickup.
Pros: Clear and fast service
Cons: Machine was far and sunny
Pros: I liked the car and the fast drop off as I was in a ruch.
Cons: I didn't like the fact I had 2 wait about 2 hours to pick up the Car.
Pros: Obsługa niezbyt miła.
Cons: Nie oznaczone szkody i rysy auta. Byliśmy oskarżeni o wiele rys, na szczęście mieliśmy zdjęcia. Wiele uszkodzeń nie oznaczonych. Naciągają na siłę i są nieuprzejmi.
Cons: No signs gor car pick up