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Autovia at Bari Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The pick up of the car went smoothly at the airport. The actual car was exactly what we expected.
Cons: We attempted to drop the car at the rail station instead of taking the car back to the airport. While the agent seemed helpful at the start, we spent over 10 minutes arranging it and then he told us the drop-off charge was 73.50 Euros. First, this was an outrageous price…more than the cost of the rental. Second, he could have told us the drop-off cost at the start of the conversation and saved us both a lot of time!
Pros: Great car with minimal hassle.
Cons: Nice, polite people.
Pros: Nice efficient staff at the desk.
Cons: The staff at the deliveri car office. Very unpolite and rude
Cons: It took a long time to collect the car due to queue but also only one person on.
Pros: Service was better than was expected
Pros: Efficient and helpful
Pros: No hassle, easy process
Pros: Great customer service and reasonable with any issues.
Cons: No agent to show the car at the start as it was 9.00 pm
Pros: Not much at all.
Cons: See previous comments. Autovia did not comply with their own pick up grace period as stated in the rental agreement on booking. Pick up/drop off staff rude and arrogant.
Pros: Friendly, helpful
Cons: Slight language barrier
Pros: The car agent in the Bari airport was very polite, helpful and efficient.
Cons: The condition of the car was very bad (noise, no trunk cover which made us uncomfortable to leave our bags inside the car while travelling, very dirty steering wheel, a lot of scratches).
Pros: Agent at the desk that choose the car in base of my necessities of travelling
Pros: Whery symphatetic desk officer l.
Pros: Fast and efficient service
Cons: Cannot think of anything
Pros: the fluency of the services offered
Cons: the fact that the unlocking of the guarantee money is delayed, although the car was handed over intact, without registering any incident or violating any rental condition and, in addition, I had full insurance
Pros: Friendly staff. Quick and efficient
Cons: I have not get a mail after dropping the car
Pros: Price and ease, good locations.
Cons: In Napoli it’s not really clear to find the office from the street or where to put the car on arrival.
Cons: They didn't honest extra charge fuel and I returned more fuel then it was on start
Pros: It was easy to make the rental and leave the car.
Cons: We waited in line to pick up the car for almost an hour and baby seat alternatives could be better for a smaller child.
Pros: Nearby pickup location from the terminal....no shuttle needed. Smooth and quick transaction on pickup + delivery
Pros: Very friendly ladies in the office.
Cons: Nothing will use again
Pros: no queue during pick up, efficient service desk
Cons: Pick up of the car delayed by 3 hours, due to the delay of the plane and I had to pay extra 30 euros. Why? The car was mine already for 3 hours and I called the agency 5 hours before to inform them about the late pick-up but still in business hours.
Cons: No answer to my emails, no deposit back, it looks like a ghost company
Pros: Quick and nice service
Cons: It was good but they tried to charge a £10 fees for cleaning the car which should be included in the price as long as it's a normal use of the car