Nizacars Rent A Car at Malaga Airport

Pros: Pretty good, competitive price, only a few minutes drive from airport terminal - minibus constantly going back and forth so only a short wait. Drop off location is easy to find directly off main roundabout on approach to airport. Car was exactly as advertised, clean and with 3/4 tank of petrol. Didn't have to wait long to complete paperwork and either pickup or dropoff. Would recommend.

Pros: For the money, it was standard performance.

Cons: The insurance information on the website is incomplete and very misleading. I understand that insurance is a big deal for you, but providing incomplete or false information is a damn big deal. The journey from the airport to you and its description on the website was made by some idiot, because finding the counter is almost a superhuman feat. And the phone has an automatic or you don't answer it. Terrible...

Cons: Car needed interior clean

Pros: Nothing

Cons: Only interested in getting as much money out of you… It did not matter what price was agreed before… Car was already damaged when I received it.

Pros: Easy to get hold of

Cons: Sold us insurance which we already had

Pros: NEW CAR EVERYTHING OK EXCEPT

Cons: PRELEVEMENT DE COM COMPTE DE 1200 EUROS PLUS 96 DE FUEL ALORS CE NE SONT QUE DES CAUTIONS; C'EST LA DERNIERE FOIS QUE JE LOUERAI CHER WIBER

Pros: good car

Cons: aggressive sales for insurance and the feeling that we were 'just another tourist'

Pros: NOTHING

Cons: You NEW they were going to be TROUBLE the moment we did not accept their HARD sell to take up the most expensive insurance cover. You KNEW they would find some faullt/scratch on the car when we returned it. Sure enough they came up with something minuscule after a LONG search. We are now in dispute with them, as will be someone else who returned their car at the same time ..........avoid them like the plague !! You have been warned.

Pros: Friendly and efficient

Cons: See above

Pros: Affordable

Cons: Standard pitch to buy double coverage

Pros: Quick and easy

Cons: Wasnt shown round the car properly, car did not have Satnav

Pros: They actually offer me bigger and better car for minimal charge without asking for it.

Cons: Aggressive selling

Cons: For the reason given above, they are not trustworthy. I have asked them for my money back but have not heard back.

Cons: Rather high fees.

Pros: very nice upgrade car polite staff

Pros: For the first time in many years, a rental car company didn't try to scam us and charge us for non-existent damages.

Cons: Quick and honest

Pros: Nizacars changed the insurrance part of the contract in a unplesant way, a kind of aggressive way , i cal it maked of manipulation trick . The custumer is not aware of these trucs. I Will pass it to the dutch turist organisation ANWB. Don’t use Nizacars

Cons: Aggressive selling methode about insurring the car!!!!! 2 times insured!!!?

Pros: The car was modern and worked well

Cons: They systematically try to

Pros: everything was quick and easy

Pros: Hybrid car.

Cons: They gave us a sports car during rainy weather, not the best car for that. Spain had rain for 3 weeks and some roads were impassable. Too low to the ground. Not a comfortable car. Renault hybrid sports.

Pros: All was smooth. The shuttle bus to the rental office was properly marked and came by quickly. The rental agent was clear and didn't over try to sell additional insurance despite doing the diligence to explain the options I have. The car was very well equipped and the drop off very quick. Overall great service!

Cons: The parking location of the car was not well lit, therefore I had a hard time inspecting the car against the list of existing dents and esthetic issues of the car.

Pros: They were quite fast and spoke English

Cons: There were a lot of scratches and damage to the car, and it was unclear from the supplied form if it had all been accounted for. We had a puncture and were charged £250 to fix it!!! The deposit of £1300 was charged to my credit card (not only authorized) which caused an additional charge of £38 to be made by my credit card company for a foreign transaction fee Also not happy that the insurance wasn't taken out directly with NIZACARs. Definitely wont be using this service again!

Pros: Fast service, car in great condition, totaly new.

Cons: Not possible to take car without insurance.

Pros: Not a lot

Cons: As Above

Pros: Service attitude of the personal at the desk

Pros: Location and price

Cons: For the first time today in Malaga it was a little bit difficult to find out shuttle bus to Nizacars office, but next visit will be better 😉

Pros: Nothing

Cons: The untrue claim that the car was damaged on return- thankfully I had taken pictures when I collected the car and could prove the damage was pre-existing. If I hadn’t had the photographic proof I believe I would have been charged hundreds of pounds for damage that I wasn’t responsible for. Easily the worst car hire experience I’ve ever had. Long waits to collect the vehicle, the usual veiled threats to get you to take out additional insurance, a long wait to return the vehicle. Understaffed.

Cons: The cooperations with discover cars, Niza car told us that then do not work together with you.

Pros: Car was very good

Cons: This is a company operating a continual scam in regards to identifying 'new' minor damage when Car is dropped off. This practice is obviously condoned by Discover cars.

Pros: I didn’t. Niza car rep tried to sell me more insurance , which I already had and wasn’t happy that I wanted to check car condition although she showed me photos. Fuel tank wasn’t full.

Cons: See above. Location and shuttle bus was very good

Pros: Nice cars with good price

Cons: Transfer can be faster

Pros: Nothing about the service was positive. Car cleanliness was only positive thing I can say.

Cons: Claimed to know nothing about the excess insurance we had already taken out and insisted that we should take out their more expensice policy. Attempted to blame us for pre-existing damage and made no apology when we could prove via video on collection that we were not responsible. Courtesy bus that left us to departures on our return was hit by another bus while parked at terminal and driver did not even comment or ask was everyone ok, just went off to speak to the other driver involved.

Pros: nothing !!

Cons: Niza is forcing their customers to buy an additional assurance on top of the alteady existing assurance via DiscoverCars. They treat their customers very very rude and are extreme intimidating!!

Pros: Good quality car and delivering car was very efficient. Would recommend that a written document is given at the return to say all is okay.

Cons: Issue with the pick up from the airport, took about 45-60mins. Aggressive sale for the additional insurance cover.

Pros: Staff were efficient and even tempered.

Cons: Hefty fine for a simple scratch. Position outside Malaga Airport requires you drive through all the other car rental bays in the airport to return your car. I will never use Malaga Airport again

Pros: Swift pickup and return

Cons: It’s offsite from the airport

Pros: Good price, good car options, fast check out.

Cons: The instructions say that you can pay with Visa Debit, Visa, mastercard etc but they don't explain clearly that this does not include the refundable deposit of £1500 which had to be a credit card apparently, so we ended up having to pay an extra €72 more for insurance whereas we had already purchased the insurance. Also the instructions on how to find the shuttle bus were poor and we ended up walking up and down and around the airport for ages until we found it.

Pros: Efficient professional service

Cons: The shuttle bus service from the airport needs streamlining - it caused a lot of anxiety. Equally the extra insurance sell was overly aggressive.

Pros: Efficienza

Cons: Non ho appunti da fare

Pros: Was reasonably quick

Cons: That they made me take out one of their insurance policies when I had specifically bought one valid for use in Spain. There policy was more than the red gal of the car basically the are crooks trying to earn more money

Pros: The vehicle was new and spotless.

Cons: Their scams to make more money. My flight was delayed, so late picking car up. I was told the car wasn't there anymore and I would have to pay 70-100 euros more. They told me the car was half full of fuel and to bring it back half full. After 5mins driving I checked the fuel gauge and it showed that 1 full block of the four on the gauge had dissapeared and by the time I got to Calahonda it was only quarter full... that's a journey of 20 miles. I have photographic evidence with times on the photo

Pros: They worked fast and provided a new, reliable car which was the best they could offer for our rate.

Cons: They need to understand what normal wear and tear is on a car and that they can't charge people for minor, normal wear and tear, especially because they're no-one to judge what fixing something would cost.

Pros: good value

Cons: pick up location had changed due to road closure but nobody informed me. Wanted me to wait around when dropping off the car while they washed it, even though I had washed it myself prior to returning it.

Pros: Very good service close to airport.

Pros: nothing I got for cheaper price better car from another company

Cons: I paid on web site and then they asked for more money

Cons: If you did not book an insurance with Nizacars be careful when you drop off the car that the person checking the car does not make a scratch to the car that you will have to pay and that can be quite costly (e.g. Euro 300 for a 15 millimeter crach on the door)

Pros: Car was fine

Cons: Extremely rude and unprofessional staff. Aggressively tried to sell extra insurance and were threatening when we refused to buy it. We mistakenly used a wrong card for our deposit and despite having a clear email from the Nizacars' head office saying it was fine to switch the cards, the member of staff at the airport office refused to help us for no reason, despite us making a journey specially for this purpose.

Pros: Very very wonderful people.

Cons: Everything and everyone was very helpful and wonderful

Pros: Professional

Cons: Nothing.