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Hit at Antalya Airport International Arrivals
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Everything seems ok
Pros: good price
Cons: Not clear about pick point tried hard to upsell insurance and did not recognise prepaid extra insurance on uk website. Felt a bit random
Cons: Greedy staff
Pros: It was easy process and nice customer service
Pros: Very poor service
Cons: They did not show up or pick up calls Do not use them as you get stranded
Pros: Get a New CAR from Hit Car good job and the staff is very kind
Pros: They are very fast in delivering & picking up.
Cons: Everything ok
Pros: İlgili personeller, uygun fiyat herşey yolunda gitti
Pros: They are very kind. And good service.
Pros: Everything ok
Pros: I had a reservation for an intermediate SUV, HIT did not have a car for me and offered me an old car which was dirty ( i have video of the car) i tool it to a gas station just next to the agency. driving was impossible came back. they did not wont to change the car or refund the money . time spent at agency was almost 6 h !! poor service terrible manager at place. after 6 h another person came with a resrvation and no car (MENACHEM) saying no car sorry will cancel your reservation find another
Cons: NOTHING!!! TERIIBLE SERVICE TOOK MY MONEY GAVE NO CAR PLEASE BE AWARE!!! WILL WRITE IN SOCIAL MEDIA TOO
Pros: The two young guys dealt with me on pick up&drop off of the car were very helpful,attentive and polite,both occasions I been offered a tea,coffee or refreshments,they were very punctual to pick me from airport&drop off
Cons: Hard sale of the cover that they offered for a car where the bumper was held on with self tapping screws. Overall spent far too long at the office
Pros: 1. There was no car from the group we ordered to give us. 2. The service person was rude, and said that if we want we can cancel the order. 3. When we canceled and asked to be taken back to the airport he said they are not a taxi company.
Pros: Bad service
Cons: Bad service
Pros: Very bad
Cons: Very bad
Pros: See what I didn’t like
Cons: At the end this car rental company is a scam!! Nothing reported on the rental agreement for pick up despite poor car conditions and agent asked/ recommended to take pictures..! At the end 300 euros were claimed from deposit for damages which didn’t occurred. Sure it was before having to take the plane and no chance to call the police for the scam!
Cons: Had to wait over 2 hour before got picked up from airport. Several people waiting, insufficient room for my passengers, had to return to airport in hire car to collect.
Cons: DO NOT USE THIS COMPANY! Instead of releasing the 900 euro block on my card, the company debited the amount from my card. After more than 30 messages and multiple calls, I managed to get them to refund the 900 euros but, due to exchange changes, their (suspicious) mistake cost more 1000+ lira. When I asked the company to refund me this, their reply was "we don't have any refundable money in our account". I STRONGLY recommend using another company even if it costs slightly more.
Pros: Nothing really
Cons: We waited for the car approx 1 hour at night. I sent them the message that we have only hand luggage and we ll go straight to the taxi station. There were nobody waiting for us. We had to send them additional information about terminal etc altough they had our flight no Returning the car- they didnt have any information about the car. I had to show them the photos of the car I took myself before car rental. They didnt have any information about the car damages, scratches etc. Ita not normal!
Pros: Fast and professional service , the agent took me to airport immediately after I arrived to drop off the car
Cons: Nothing, all is perfect.
Pros: All went well. Very friendly personnel!
Pros: On the bright side, the process was smooth and easy and the car was in good condition with everything working.
Cons: Charged a £20 cleaning fee when the car was returned in the same condition without a warning about such fee when picking up the car or returning it; clearly a way to get more money out of you. Ensure to have a credit card with a £1000 deposit to avoid paying for any extra cover when picking up the vehicle as I had to pay an extra £120.
Pros: As there wasn’t a rental desk at the airport, a rep come to pick us up and took us to the depot which was near the airport
Cons: The car was dirty inside and out.
Pros: We been waiting at the airport for 25 minutes .
Cons: The car was filthy dirty inside and outside, and been given with empty tank barely to the petrol station.
Pros: Nothing, the service was not good. We were picked up after arrival and went to the agent. There they pushes us to take extra insurance despite the fact that we Saïd that we already had an extra insurance with Discover Car. It was offerde double the price of the rental amount. Also they insisted on paying for a extra driver (8 eur per day) which was never mentioned to us before. Also we received the car with no fuel (6km left) so we had to go to the gas station direct after pick up.
Cons: We returned with half tank and they refused to reply the left tank, however we received it empty! Very pushy and not customer friendly organization.
Pros: All went fine but insurance was different than what i think and he scar me while he said you need to pay full amount if any accident happens and I have to communicate with the insurance company to return back my money, which is not right at all, bust all was fine and I returned the car without any issue.
Cons: Nothings all went well
Pros: Good workers and same car quality that I choses
Pros: The team there did a great job, berkant was very helpful and pleasant.
Cons: The condition of the car could have been a bit better. It would have been nice if I was given a slight discount since the ac was a bit noisy and couldn’t connect my phone to listen to music. Overall though they are a good company and I recommend them if ur looking to rent a car from antalya airport!
Pros: Veldig effektivt.
Cons: When I called to mention that something wrong with the car they wanted me to ride to their office to look it up, despite that I paid for a premium coverage which was paid twice
Pros: Very bad
Pros: It was an awful company zero customer service the car that was given to me had litter inside it stains on the seats bumper hanging off and the list goes on. The representative who collected me from the airport was extremely rude and unhelpful and I requested a small car and was given a saloon, and as mentioned previously, the car was in a terrible state, and the person said to me think of it as an upgrade. I could not believe what I was hearing and seeing.
Cons: Any of it?
Pros: Nothing really, will consider other options next time.
Cons: Car yard far from the airport terminal. No representative at the airport termanal. Old car. Empty tank when getting the car. Noone at the car yard when car was returned.
Pros: I was scammed by your provider. This problem is not solved for me.
Cons: I was scammed by your provider. This problem is not solved for me.
Pros: Very quick, everything worked
Pros: The car was dirty from inside and petrol almost empty.
Cons: The employee was very kind and his englisch is good!
Pros: Scam company. Rent me broken car with empty tank. On the collection they secure 800euro deposit or offering 200euro insurance. They refuse to replace broken vehicle or even fix it. Never use them
Cons: Nothing good
Pros: On my return the colleague at HIT was very pleasant and gave us a lift back to airport terminal
Cons: I was made to pay a 900 euro deposit when I had already paid for full coverage insurance from discover cars, the alternative was pay a extra 30 euros a day for my car rental which would of been more than the actual car hire rate, was told my hit colleague he doesn’t know discover cars and they are not a proper company which amazed me I will be contacting discover for a refund of extras I paid for no reason avoid this company if you can you will be in for a shock when you arrive
Pros: The car was sufficient for my family clean and did the job well
Cons: Wasn’t nice to have to pay twice for insurance and added drivers defo felt abit pressured after I made sure this was delt with before our journey after a long flight not something u want to be hassled with an extra cost u wasn’t expecting
Pros: 1. Did not fulfill meet and greet 2. Did not accept Amex so had to pay £200 extra 3. Was threatened with cancellation and stuff middle of no where with my 6 month year old 4. Dry vomit on the back
Cons: Car was given on a reserve and was mentioned all cars are on a reserve. Advertised as a kia but they don't have any car but fiat and darcia
Pros: The car was new
Cons: Insurance was not mentioned, the car was dirty. Very far from airport
Pros: We liked that they met us at the airport and picked us there. Dropping the car was quick and good.
Cons: Getting the car was the most awful experience I have ever had. Any other country hasn't been so stupidly inflexible. The service didnt accept any changes to let us pay the deposit. As we couldn't pay the deposit, we had to pay some kind of extra insurance. I understand that, but they took us too much money. We had to pay all together 140.-. I had paid already in advance 57.64. As we couldn't pay the deposit, we had to pay at night 257.74. Its 175,38 more than needed! Its stealing!
Cons: The problem was when I received the car Also .when I returned it did not find anyone and told them the day before I come 7 morning istarted calling 40 minutes and no response also via whatsapp they were watching the call and did not answer iwas afraid of losing the plane it was Avery bad transaction
Pros: give me a good car, more valuable from the car that i reserved.
Cons: rude and impatient desk employee
Cons: Poor car quality, car service light was blinking, the manager said it is ok, wheels were not ok, the was loud sound on 50mph
Pros: They work very well.. Very friendly and helpful
Cons: The car body was scratched and dented by previous owners.
Pros: they always have new and top quality cars.
Pros: Good service
Cons: Their office not at airport
Pros: Thank you for everything! Everything went fine, will suggest discovercars and hit to my friends
Pros: employees speak many languages
Pros: Poor service. Dirty car. No fuel.
Pros: Amazing experience, rented a car for me and my family . Smooth process and he even dropped us off at the airport after dropping the car off.Personal was very friendly at all. Would definitely rent from Hit again, best rates on the market and a clean, new car!
Cons: I liked everything
Pros: Great sales reps
Pros: good value
Cons: I had issues trying to register a credit card with the agent as the machine is faulty
Pros: Condition of car was very good
Cons: Agent was more interested for insurance of car we buy from him and tried to threaten us . At the time of dropping of we asked for receipt he didn’t gave us. They do not have office at airport once we call him he came after 10 minutes. I think both of you have to mutually finalise the terms regarding insurance so that customer do not suffer unnecessary.
Cons: Only seemed to care about extracting more money from me.
Pros: NOTHINGGGG GOOD ABOUT THE SERVICE. THESE GUYS ARE SCAMMERS AVOID THEM. HUNGRY DOGS.
Cons: NOTHING WAS AS AGREED ONLINE ONCE I GOT THERE. AVOID AT ALL COSTS AND RENT FROM SOMEWHERE AT THE AIRPORT. THESE GUYS ARE SCAMMERS! SURUNUN ORDA AMK SIZIN GIBI SEREFSIZLER YUZUNDEN MEMLEKET BU DURUMDA. YAMYAM GIBISINIZ AMK AC GOZLU SEREFSIZLER
Pros: the car was very clean but the agent was grumppy and pushy to buy more inaurance.
Pros: NOTHING. SCAM company!
Cons: Cars are not serviced, faulty front brakes That I had to repair on my own. HIT refused to send road assistance. When I informed them I will expose them on google review HIT representative said he will call me a liar and deny everything. Avoid at all costs. SCAM! evidence of faulty brakes available, get in touch for car reg numbers if required.
Cons: They didn’t have the car I selected. I order a 4x4 and they only had one economy vehicle available.
Cons: Shameless swindlers
Cons: I was to be picked from airport at 11:30 but no one showed until 12:15. I had to call them. They ripped-off by charging 1000 TL for full coverage on top of $6.54/day which I previously paid.
Pros: Affordability and the vehicle served my purposes well.
Cons: They would not have arrived at the voucher collection point as they clearly was not aware of same.
Cons: Off airport desk
Cons: I didn't get a car. The communication was not clear with the car provider. Thay didn't come on promised time. I decided to rent the car on airport because of losing my trust in them.
Cons: We booked Full to Full but was empty to empty which you can't do without risking running out
Pros: All ok
Cons: Off site (see above)
Pros: Fair price.
Cons: Problems at drop off, office was closed at 08:00 hrs. Needed to wait for about 30 minutes someone to arrive. Same to same fuel policy (empty tank) created problems, rental agent asked me to prove that the tank was empty at the pick up.