Hit at Antalya Airport International Arrivals

Pros: Good company

Pros: Top company

Cons: No

Pros: Best car rental in antalya

Pros: Friendly staff

Pros: Gründlich guys and new cars

Pros: They give good and Friendly service

Pros: Alles was sehr good habe neue auto bekommen! Personel auch ganz freundlich!

Cons: Nein

Pros: I get Zero km car new Cars

Cons: Not

Pros: Very Kind personel

Cons: All good

Pros: These two amazing persons surpass my expectations. It made me so happy when they organized everything in a perfect manner to make sure I enjoy driving the car. They provided me with an excellent service and had never lost their patience with my endless queries. Mr Yasar and Mr Berkay set a very good example to encourage and inspire customers by their excellent behaviour, sense of accountability and support. They are so kind, friendly and have a great sense of hospitality. Anyone can trust.

Cons: Mr Yasar and Mr Berkay set a very good example to encourage and inspire customers by their excellent behaviour, sense of accountability and support.

Pros: Nothing, the most useless car company I have seen

Cons: Their unprofessional behaviour

Cons: Rude staff and forcible sale of insurance.

Pros: Dirty interior, I hurt my finger because a old dirty toothpick went into my nail. Still chasing to get my deposit back. They are not giving my deposit. I have evidence of car before and after. Returned in same condition!! No communication.

Cons: Selling more stuff, making me fear about the booking. Not giving deposit back and no communication.

Pros: Nothing because they cond me out of 340 euros

Cons: Everything from start to finish and destroyed my holiday and now have no faith in Turkish people

Pros: I didn’t collect the car although I was at the office more than an hour as the office employee failed to collect the deposit required claiming that three credit cards were rejected which was not true according to the three credit cards advisers

Pros: Do not recommend HIT car rental in Antalya.

Cons: Difficulties with picking up from airport. They have advised that in 20 min someone will pick me up but after 2 hours of waiting I have decided to go to different car rental. I have claimed money back from Discovers cars and I got my deposit back.

Cons: I received the car with an empty tank and no radiator fluid.

Pros: Nothing

Cons: Provider was late to pick up us from airport, we had to wait for a half an hour. Finnaly he cancelled the booking, because he could not block a deposit in my.credit card, however, problems were on his side, credit card was good. The qaulity of the service provided was very low

Cons: I had to call them for the meet and greet. The car was not ready for pick up as they had to make a quick clean of the car. The brakes was worn and was noisy. The pressure warning light for tyres was lit up, but i was just told that it was ok to drive

Pros: Everthing was fine

Cons: Everthing was fine

Pros: Staff were smiling

Cons: The car rental provided us with a very dirty car, maintanance lamp on, and fuel lamp on (empty tank). It was pretty obvious that they just got the car from previous customer and gave it to the next. That’s not how a car rental buisness should work. Terrible experience.

Pros: Nothing.

Cons: I waited for an hour to be seen by the rep. Then he couldn't block out the required deposit and wanted me to pay £280 extra to be exempt from the deposit. In the end I had no car as my reservation had to be cancelled and had to get a taxi to my hotel. The experience was a waste of time and I wish I never booked it in the first place. I'm still waiting for a refund of my reservation fee from you.

Pros: Best company in Turkey

Cons: Best company in Turkey

Pros: Hit is een Klant vriendelijk verhuur bedrijf met nieuwr autos

Cons: Hit is een Klant vriendelijk verhuur bedrijf met nieuwr autos

Pros: Goeie verhuur bedrijf

Cons: Goeie verhuur bedrijf

Pros: Top company

Cons: Top company

Pros: It was a relatively new car.

Cons: The air pressure in the Tyres was very less when they handed me the car. It was less than 15 in one of the Tyres. The service light on which meant car needed some oil change etc when I received it. On sending the person to unlock the car during my rental when it got locked they communicated 200lira as charges but when I handed the car back they said they will charge 200 Euros. Insisted and almost forced me on taking coverage from them Vs from Discover cars. Although I didn't.

Pros: Yavas, was incredibly pleasant and efficient.

Pros: The pickup was very fast

Cons: Not

Pros: Friendly personal

Cons: Not

Pros: Car was like a brand new, staff was so kind

Cons: They have to be faster at the pick-up

Pros: Everything was awasome

Cons: Nothing

Pros: The worse company which I rent the car

Pros: There was no one sainting for us at the airport! I ended up not collecting the car with Hit because I spent one hour and half looking for them and asking staff for them and again nobody knew about them. I ended up renting from other company on the local

Cons: Location

Cons: They are scammers. They made us wait two hours, tired us out. Then pretended that my card did not go through for the deposit and made me purchase full cover.

Pros: NOTHING AT ALL - HIT Rent a car is a SCAM company by Mr. Berkant Canbek.

Cons: Mr. Berkant Canbek forced me to buy insurance that i did not want and need, he said my Mastercard Goldcard did not work - NOT TRUE!!!

Pros: Professional service from agent , very fast , no delays, speaks English , very friendly and polite. Also the agency is doing pre-authorization on credit card for security deposit.

Cons: Agency do not accept American Express credit card but no problem with any other credit cards.

Pros: her şey mükemmeldi

Cons: -

Pros: Friendly staff easy pickup

Cons: Nothing

Pros: nothing

Cons: oltre due ore di ritardo all appuntamento per la consegna della macchina, nessuno rispondeva al telefono, auto di classe inferiore, obbligo di ulteriore assicurazione oltre quella già acquistata, personale maleducato e scortese, serbatoio vuoto, uno schifo

Pros: car was great

Cons: all good .

Pros: Speed of personal, car clean, price of the rental

Cons: Nothing

Pros: The car was OK.

Cons: Aggressive unprofessional agent trying to forcefully sell local insurance. If you do not get enough cut from the rental platform, fix the deal with them. Ask for the money upfront not at the last moment late at the night.

Pros: Clean car, cheap, good service.

Pros: Very friendly & helpful staff.

Cons: Lower grade car than booked and no reduction in costs.

Pros: fast service.

Cons: pick me up in airport.

Pros: Fast communication, hassle-free arrival at the airport and transfer to the return flight.

Cons: "A deposit will be blocked on the customer's credit card until the end of the rental period." This information was emailed to me and it was not true. Upon arrival, it turned out that the amount would be blocked on the card for 41 days. Moreover, we were informed on site that the insurance purchased through the website was useless.Payment was very not clear

Pros: It was well priced

Cons: The hard sell on the additional insurance, and the implied underhand tactics "even a small scratch will cost all of the €900 deposit"

Pros: İlk defa bir araç kiralama ofisinde bu kadar cana yakın insanlar ile karşılaştım, herhangi bir problem yaşamayı bırakın bana çay kahve ikram ettiler aşırı keyif aldım.

Pros: fast friends, clean vehicle, good communication

Cons: -

Pros: condition of the car , fast pick-up, car cleanliness

Cons: nothing

Pros: I recently had the pleasure of renting a vehicle from hit, and I must say, the experience exceeded my expectations in every way. From the moment I stepped into their office, I was greeted with professionalism and courtesy. The staff members were incredibly knowledgeable and assisted me in selecting the perfect car for my needs. The vehicle itself was immaculately clean and well-maintained, showcasing the company's dedication to providing top-notch service. Throughout my rental period, the car p

Pros: car cleanlieness, fast service, condition of the car

Pros: Nothing

Cons: Nothing

Pros: It was absolutely horrendous , they did not picked us up from airport and took more then one hour to pick is up.

Cons: Aggressive sales of there insurance policy for £130 and forcing that they will keep deposit of £900 for a month when on the docover car website it shows that it will be kept untill rental agreement. Did not drop us back to airport had to book a taxi

Cons: They refuse giving me car, they asked for a turkish credit card with special approval I explained that i m not turkish and not having access to that My card for deposit is european and limit is high enough to cover the amount. They refuse and released me 3 km away from airport refusing to drop me back to airport

Pros: Bad service

Cons: Nothing

Pros: New car

Cons: 3-5minutes distance to the airport

Pros: They were picked me up from airport and take us back to there, offered us for coffee and tea very kind

Pros: Absolutely nothing - would not recommend this company

Cons: Services not clear on booking. We expected to have two drivers and we’re told this was double the cost. The Meet & Greet service does not clearly show that it is an office outside of the airport. The staff member on the return was extremely rude and accused us of smoking in the car - despite being non- smokers. He insulted my husband and was very aggressive when we stated that the drop off location wasn’t clear. I would imagine the process is even more challenging if you don’t speak Turkish

Pros: Friendly, personable guys

Cons: Getting in touch on the telephone is difficult. All kinds of options, in Turkish, but nothing in English.

Cons: Beware, Hit Rent a Car is a scam. 1- Hit intentionally advertises 10-20% cheaper rates to lure you. 2- They take a 26,700TL deposit. Other companies require 1,500-2,000TL. 3- At pickup, they scare you by saying even a tiny scratch will cause you to lose your deposit(illegal). They make you buy insurance for 1,470TL/day. Other companies offer the same insurance for 150-200TL/day. 4- Even for small damage, they keep your entire deposit + charge your card more. They know tourists are easy targets.

Pros: They were picked up me from airport and gived to me very good car

Pros: They was very kind and very helpful

Cons: nothing

Pros: the price was really attractive

Cons: 1) they are frauders, scammers, they will try to rip you off. prepare to call the police and fight for your deposit even if you return the car exactly in the same condition as you took it. 2) they provided totally different car model and car type than i booked: booked Fiat Fiorino, got Dacia Duster. I whould prefer Fiorino because of higher ceiling, however, Duster itself was ok

Pros: First a special thanks to the team in Istanbul, who accommodated us and a change of drop off locations. They were excellent, and easy to work with, making our last day in Turkey seamless. Car is new, and in great condition. Agents speak excellent English

Cons: Preface: this is a comment purely on the company and policies, not the staff. Also as a reminder to anyone booking a rental. The rental terms of service are used explicitly to try and upsell to their “full coverage” insurance, which costs more than the rental of the vehicle. If you don’t follow ALL of the conditions to the letter, it’s either cancellation, or pay for full coverage upfront. Most companies will try to work with you around these issues, whereas Hit Rentacar uses it to upsell

Pros: Just to pick up and drop

Cons: Car was so dirty

Pros: 10/10

Cons: Everything seems ok

Pros: good price

Cons: Not clear about pick point tried hard to upsell insurance and did not recognise prepaid extra insurance on uk website. Felt a bit random

Pros: Nothing

Cons: Greedy staff

Pros: It was easy process and nice customer service

Pros: Very poor service

Cons: They did not show up or pick up calls Do not use them as you get stranded

Pros: Get a New CAR from Hit Car good job and the staff is very kind

Pros: They are very fast in delivering & picking up.

Cons: Everything ok

Pros: İlgili personeller, uygun fiyat herşey yolunda gitti

Pros: They are very kind. And good service.

Pros: Everything ok

Pros: I had a reservation for an intermediate SUV, HIT did not have a car for me and offered me an old car which was dirty ( i have video of the car) i tool it to a gas station just next to the agency. driving was impossible came back. they did not wont to change the car or refund the money . time spent at agency was almost 6 h !! poor service terrible manager at place. after 6 h another person came with a resrvation and no car (MENACHEM) saying no car sorry will cancel your reservation find another

Cons: NOTHING!!! TERIIBLE SERVICE TOOK MY MONEY GAVE NO CAR PLEASE BE AWARE!!! WILL WRITE IN SOCIAL MEDIA TOO

Pros: The two young guys dealt with me on pick up&drop off of the car were very helpful,attentive and polite,both occasions I been offered a tea,coffee or refreshments,they were very punctual to pick me from airport&drop off

Pros: Nothing

Cons: Hard sale of the cover that they offered for a car where the bumper was held on with self tapping screws. Overall spent far too long at the office

Pros: 1. There was no car from the group we ordered to give us. 2. The service person was rude, and said that if we want we can cancel the order. 3. When we canceled and asked to be taken back to the airport he said they are not a taxi company.

Pros: Bad service

Cons: Bad service

Pros: Very bad

Cons: Very bad

Pros: See what I didn’t like

Cons: At the end this car rental company is a scam!! Nothing reported on the rental agreement for pick up despite poor car conditions and agent asked/ recommended to take pictures..! At the end 300 euros were claimed from deposit for damages which didn’t occurred. Sure it was before having to take the plane and no chance to call the police for the scam!

Pros: Ok

Cons: Had to wait over 2 hour before got picked up from airport. Several people waiting, insufficient room for my passengers, had to return to airport in hire car to collect.

Cons: DO NOT USE THIS COMPANY! Instead of releasing the 900 euro block on my card, the company debited the amount from my card. After more than 30 messages and multiple calls, I managed to get them to refund the 900 euros but, due to exchange changes, their (suspicious) mistake cost more 1000+ lira. When I asked the company to refund me this, their reply was "we don't have any refundable money in our account". I STRONGLY recommend using another company even if it costs slightly more.

Pros: Nothing really

Cons: We waited for the car approx 1 hour at night. I sent them the message that we have only hand luggage and we ll go straight to the taxi station. There were nobody waiting for us. We had to send them additional information about terminal etc altough they had our flight no Returning the car- they didnt have any information about the car. I had to show them the photos of the car I took myself before car rental. They didnt have any information about the car damages, scratches etc. Ita not normal!

Pros: Fast and professional service , the agent took me to airport immediately after I arrived to drop off the car

Cons: Nothing, all is perfect.

Pros: All went well. Very friendly personnel!

Pros: On the bright side, the process was smooth and easy and the car was in good condition with everything working.

Cons: Charged a £20 cleaning fee when the car was returned in the same condition without a warning about such fee when picking up the car or returning it; clearly a way to get more money out of you. Ensure to have a credit card with a £1000 deposit to avoid paying for any extra cover when picking up the vehicle as I had to pay an extra £120.

Pros: As there wasn’t a rental desk at the airport, a rep come to pick us up and took us to the depot which was near the airport

Cons: The car was dirty inside and out.

Pros: We been waiting at the airport for 25 minutes .

Cons: The car was filthy dirty inside and outside, and been given with empty tank barely to the petrol station.

Pros: Nothing, the service was not good. We were picked up after arrival and went to the agent. There they pushes us to take extra insurance despite the fact that we Saïd that we already had an extra insurance with Discover Car. It was offerde double the price of the rental amount. Also they insisted on paying for a extra driver (8 eur per day) which was never mentioned to us before. Also we received the car with no fuel (6km left) so we had to go to the gas station direct after pick up.

Cons: We returned with half tank and they refused to reply the left tank, however we received it empty! Very pushy and not customer friendly organization.

Pros: All went fine but insurance was different than what i think and he scar me while he said you need to pay full amount if any accident happens and I have to communicate with the insurance company to return back my money, which is not right at all, bust all was fine and I returned the car without any issue.

Cons: Nothings all went well

Pros: Good workers and same car quality that I choses

Cons: -

Pros: The team there did a great job, berkant was very helpful and pleasant.

Cons: The condition of the car could have been a bit better. It would have been nice if I was given a slight discount since the ac was a bit noisy and couldn’t connect my phone to listen to music. Overall though they are a good company and I recommend them if ur looking to rent a car from antalya airport!

Pros: Veldig effektivt.

Pros: Nothing

Cons: When I called to mention that something wrong with the car they wanted me to ride to their office to look it up, despite that I paid for a premium coverage which was paid twice

Pros: Very bad

Cons: Everything

Pros: It was an awful company zero customer service the car that was given to me had litter inside it stains on the seats bumper hanging off and the list goes on. The representative who collected me from the airport was extremely rude and unhelpful and I requested a small car and was given a saloon, and as mentioned previously, the car was in a terrible state, and the person said to me think of it as an upgrade. I could not believe what I was hearing and seeing.

Cons: Any of it?

Pros: Nothing really, will consider other options next time.

Cons: Car yard far from the airport terminal. No representative at the airport termanal. Old car. Empty tank when getting the car. Noone at the car yard when car was returned.

Pros: I was scammed by your provider. This problem is not solved for me.

Cons: I was scammed by your provider. This problem is not solved for me.

Pros: Very quick, everything worked

Pros: The car was dirty from inside and petrol almost empty.

Cons: The employee was very kind and his englisch is good!

Pros: Scam company. Rent me broken car with empty tank. On the collection they secure 800euro deposit or offering 200euro insurance. They refuse to replace broken vehicle or even fix it. Never use them

Cons: Nothing good

Pros: On my return the colleague at HIT was very pleasant and gave us a lift back to airport terminal

Cons: I was made to pay a 900 euro deposit when I had already paid for full coverage insurance from discover cars, the alternative was pay a extra 30 euros a day for my car rental which would of been more than the actual car hire rate, was told my hit colleague he doesn’t know discover cars and they are not a proper company which amazed me I will be contacting discover for a refund of extras I paid for no reason avoid this company if you can you will be in for a shock when you arrive

Pros: The car was sufficient for my family clean and did the job well

Cons: Wasn’t nice to have to pay twice for insurance and added drivers defo felt abit pressured after I made sure this was delt with before our journey after a long flight not something u want to be hassled with an extra cost u wasn’t expecting

Pros: 1. Did not fulfill meet and greet 2. Did not accept Amex so had to pay £200 extra 3. Was threatened with cancellation and stuff middle of no where with my 6 month year old 4. Dry vomit on the back

Cons: Car was given on a reserve and was mentioned all cars are on a reserve. Advertised as a kia but they don't have any car but fiat and darcia

Pros: The car was new

Cons: Insurance was not mentioned, the car was dirty. Very far from airport

Pros: We liked that they met us at the airport and picked us there. Dropping the car was quick and good.

Cons: Getting the car was the most awful experience I have ever had. Any other country hasn't been so stupidly inflexible. The service didnt accept any changes to let us pay the deposit. As we couldn't pay the deposit, we had to pay some kind of extra insurance. I understand that, but they took us too much money. We had to pay all together 140.-. I had paid already in advance 57.64. As we couldn't pay the deposit, we had to pay at night 257.74. Its 175,38 more than needed! Its stealing!

Cons: The problem was when I received the car Also .when I returned it did not find anyone and told them the day before I come 7 morning istarted calling 40 minutes and no response also via whatsapp they were watching the call and did not answer iwas afraid of losing the plane it was Avery bad transaction

Pros: give me a good car, more valuable from the car that i reserved.

Cons: rude and impatient desk employee

Pros: Nothing

Cons: Poor car quality, car service light was blinking, the manager said it is ok, wheels were not ok, the was loud sound on 50mph

Pros: They work very well.. Very friendly and helpful

Cons: The car body was scratched and dented by previous owners.

Pros: they always have new and top quality cars.

Pros: Good service

Cons: Their office not at airport

Pros: Thank you for everything! Everything went fine, will suggest discovercars and hit to my friends

Pros: employees speak many languages

Pros: Poor service. Dirty car. No fuel.

Cons: Anything.

Pros: Amazing experience, rented a car for me and my family . Smooth process and he even dropped us off at the airport after dropping the car off.Personal was very friendly at all. Would definitely rent from Hit again, best rates on the market and a clean, new car!

Cons: nothing

Pros: Terrible

Cons: Terrible

Pros: Supersuper!

Cons: I liked everything

Pros: Great sales reps

Pros: good value

Cons: I had issues trying to register a credit card with the agent as the machine is faulty

Pros: Condition of car was very good

Cons: Agent was more interested for insurance of car we buy from him and tried to threaten us . At the time of dropping of we asked for receipt he didn’t gave us. They do not have office at airport once we call him he came after 10 minutes. I think both of you have to mutually finalise the terms regarding insurance so that customer do not suffer unnecessary.

Pros: Nothing

Cons: Only seemed to care about extracting more money from me.

Pros: NOTHINGGGG GOOD ABOUT THE SERVICE. THESE GUYS ARE SCAMMERS AVOID THEM. HUNGRY DOGS.

Cons: NOTHING WAS AS AGREED ONLINE ONCE I GOT THERE. AVOID AT ALL COSTS AND RENT FROM SOMEWHERE AT THE AIRPORT. THESE GUYS ARE SCAMMERS! SURUNUN ORDA AMK SIZIN GIBI SEREFSIZLER YUZUNDEN MEMLEKET BU DURUMDA. YAMYAM GIBISINIZ AMK AC GOZLU SEREFSIZLER

Pros: the car was very clean but the agent was grumppy and pushy to buy more inaurance.

Pros: NOTHING. SCAM company!

Cons: Cars are not serviced, faulty front brakes That I had to repair on my own. HIT refused to send road assistance. When I informed them I will expose them on google review HIT representative said he will call me a liar and deny everything. Avoid at all costs. SCAM! evidence of faulty brakes available, get in touch for car reg numbers if required.

Cons: They didn’t have the car I selected. I order a 4x4 and they only had one economy vehicle available.

Pros: Scammers

Cons: Shameless swindlers

Cons: I was to be picked from airport at 11:30 but no one showed until 12:15. I had to call them. They ripped-off by charging 1000 TL for full coverage on top of $6.54/day which I previously paid.

Pros: Affordability and the vehicle served my purposes well.

Cons: They would not have arrived at the voucher collection point as they clearly was not aware of same.

Cons: Off airport desk

Cons: I didn't get a car. The communication was not clear with the car provider. Thay didn't come on promised time. I decided to rent the car on airport because of losing my trust in them.

Cons: We booked Full to Full but was empty to empty which you can't do without risking running out

Pros: All ok

Cons: Off site (see above)

Pros: Fair price.

Cons: Problems at drop off, office was closed at 08:00 hrs. Needed to wait for about 30 minutes someone to arrive. Same to same fuel policy (empty tank) created problems, rental agent asked me to prove that the tank was empty at the pick up.