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Hello Car Rental at Antalya Airport International Arrivals
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: It's a scam parked in the middle know where and asking for more money because i had no choice got 2 kids age 1 and 3 so I had to pay €70 extra because the guy was not able to charge my card which I provided 4 credit card and one debit card and he blamed me that my card is not providing the access but I actually realised he got this fake machine which declining all my card but then suddenly time came to pay for extras he used the other machine and everything got charged in one go good trick.
Pros: Great service But I returned the car 2 days arleay on the 09-10-2023 because of the war in my country
Pros: Returning the car was simple, but still had to drop to their office and then be dropped at the airport. Car was quite new.
Cons: Car seat was old and dirty. Collecting the car was time consuming and the driver was late to collection.
Cons: I get the car with the empty tank and fuel light on, stressful situation to start the trip to search for the petrol station and return the vehicle with more than half a tank full
Cons: Very bad customer service and they have us many extra costs that they didn't mention when I payed the deposit As I didn't read the terms and conditions very well they asked me for a 800 pound deposit and they said that the money will be put into my account in the next 20 days and when I didn't accept the Hello car owner told me I could get back the money I transferred from discovery I emailed discovery cars and they didn't give me the money back and they charged me 150 pounds for a car I didn't
Pros: fast delivery and they told us where we can go in antalya. thanks
Pros: Easy pickup
Cons: It was shocking!! We got an old car, the chairs in the second row didn't fold and got stuck all the time, so there was no access to the third row (we were 8 people...), in addition they charged me 50 euros for a baby seat, but it was completely broken... despite dozens of my requests to the rental company To change my car and another baby seat, they just ignored the requests and left us stuck on our vacation, I haven't encountered such bad service in a long time!!!!!
Pros: Quick handover on return
Cons: Very dodgy, charged an extra €150 (wanted extra 200) whilst alleging there was a problem with all 3 of our credit cards. Tool 30 mins to pick us up, made 5 of us squeeze into 4 seats as their driver needed a seat to and from the airport! Driver who picked us up had clearly been smoking on the car on arrival.
Cons: A Disappointing Car Rental Experience with DiscoverCars My recent encounter with DiscoverCars was disappointing, to say the least. Despite paying a 130 euro down payment for a car rental, I faced a series of issues that marred my experience. I was provided with a different car than the one I had reserved, and the delay in receiving it until 2:00 am, instead of the agreed-upon 00:30 am, was highly inconvenient. Moreover, I was denied the car initially due to my driving license having one year o
Pros: Friendly people
Cons: Did not accept my MC for deposit, and said it was a problem with MY card. Never happende before. Had to pay extra due to this. And, car was very old (124.xxxkm), car was not clean.
Cons: Scammer. They want to force you to buy extra insurance even if you already have full insurance. I had to pey 225 eur for extra insurance.
Pros: Car is Ok but please consider what I didnt like
Cons: There is small scratch , mistake from my other car side , and I wait for 3 hours with police , at the end police give the report to other car and they said for me , the report sent to the owner, hello car took from me 150 euro , and i should not pay as i have full insirance , pls update me urgently 009170506496311 , and my email is firstname.lastname@example.org
Pros: Car was very old and used. Gearbox was not even working properly. It was more then 100K Km driven on car. I asked them to change they said we do not have an other car. Scratches all over the car. I was worried if it’s a scam. The car seats were loose due to extensive use of car. It was a nightmare.
Cons: I waited on airport for 45 min for hello car to pick me up and take me to there hire company office.
Cons: Car broke down on side of busy dual carriageway, rang at 8:40 said would be an hour. Rang at 9;40, Said they was on way in traffic? Clearly could tell still In office & they said they would be an hour. (Was no traffic & we was an hour away from office so clearly not set off) I then confronted them on phone knowing they had not set off they then asked for my location again after 2 hours ( with my pregnant friend ) then they set off. So we eventually got picked up at 11:30. More to b added.
Pros: nothing, it was my worst experience ever
Cons: car collection and dropping (they told me I have to drop it at their office not as agreed at the airport), car condition (a lot of noises and squealing) and cleanliness
Pros: Very bad service. No words.
Cons: Broken old cars, terrible experience. I canceled rental.
Pros: poeple are very nice and helpfull
Cons: nothing realy
Pros: Nice lad spot on
Cons: Good service but expensive and and shit car not what I paid for
Pros: Nothing !! They are thieves , They see tourists and rip them off !!
Cons: They asked me for £100 pounds extra when I got to hello cars and said fully comprehensive was not covered on the car by Discovercars.com yet took full amount £314 , The stress was unbearable so gave the Hello cars £100 only because I had kids with me I gave it to them . There was hardly any petrol in the car I just about got to petrol station to fill. I want a refund from Discovercars ASAP
Pros: The car worked without any problem.
Cons: The place for collecting and returning the car was about a mile away from the airport terminal. That created problem and needed significant extra time to get and to return the car.
Pros: 1. The pick up is very smooth. They contact you via WhatsApp and also called me on my UK number directly to guide on the pickup location 2. Then they drive you to a place outside the airport where other rental offices are located 3. The first negative experience was when they advised on my UK credit card not working. The guy was trying to put my card number along with the 3 digits at the back, on his card terminal. This seemed very strange as normally I would just use chip and pin method. He tri
Cons: 1. The pick up is very smooth. They contact you via WhatsApp and also called me on my UK number directly to guide on the pickup location 2. Then they drive you to a place outside the airport where other rental offices are located 3. The first negative experience was when they advised on my UK credit card not working. The guy was trying to put my card number along with the 3 digits at the back, on his card terminal. This seemed very strange as normally I would just use chip and pin method. He tri
Pros: When I made the order online, I was offered by the company to take out comprehensive and comprehensive insurance against accidents on the car for an additional fee, I paid the payment However, when I arrived to pick up the vehicle, a representative Hello Car said that the insurance is not valid for their company and that I should add an additional 80 euros to the payment for the insurance included I was very disappointed by this behavior
Cons: When I made the order online, I was offered by the company to take out comprehensive and comprehensive insurance against accidents on the car for an additional fee, I paid the payment However, when I arrived to pick up the vehicle, a representative Hello Car said that the insurance is not valid for their company and that I should add an additional 80 euros to the payment for the insurance included I was very disappointed by this behavior
Pros: Staff was OK
Cons: Many warning lights was on and the car was dirty.
Pros: Clear instructions
Cons: Had to wait more than 30 minutes for pickup as rental office was outside airport.
Pros: Meet and greet was poor. Driver arrived with car after 45 minutes and as we ordered a 7 seater for 7 people, the driver wanted me to go to office to sign docs so had to leave whole family waiting at airport for another 20 minutes
Cons: Delayed meet and greet
Pros: Very nice people and a completely fine car. Not too expensive
Cons: We had to pay for insurance with them as well as the insurance we paid with DiscoverCars as I don't have a credit card. I could not leave a cash deposit. Though this was stated in the contract so the fault is really mine but important to know you NEED a credit card not just debit.
Pros: Excellent service.
Pros: I didn’t take rental car from them, he show me very bad car condition Dacia Lodgy, he was saying his card machine not working , he asked for the cash for deposit and try to force me to buy additional insurance for no reason, he was so rude and aggressive when I said I read the reviews about you, you are not doing professionally, I never used them again
Cons: Not recommended, so rude and very bad customer service
Pros: The gentleman was very helpful and explained everything to us.For a little extra payment the need for a deposit was waved off.
Cons: Nothing I can think of right now.
Cons: Car not in gord shape (190’000 km)
Pros: Super friendly service
Pros: Ki jöttek értünk a reptérre,elvittek az irodába,visszafele iroda nyitvatartási idő előtt bejött a tulaj nagyon korán átvette az autót és kivitt a reptérre
Cons: nem volt ilyen
Pros: Very good.
Cons: A total mess when when I was going to pick up car. 10-15 calls, and it took 1h and 20 min before we got the car. The car was dirty and smells bad. The delivery of the car went good. They trick me to pay 70 € In additional insurence even when i refused several times. When i was going to pay deposit with Mastercard the guy In the desk tell me that it did not work. He switched between several card terminals. At the end I just payed extra insurance just to get out and on the road. This is not ok.
Pros: Was everything ok
Cons: There was no problem
Pros: personal accompaniment, easy to reach and nice communication.
Pros: I need my money back
Pros: Great car overall, good pick up service.
Cons: Stressful drop off with noobody present to collect the car at the agreed drop off time and no-body answering our call for 30 minutes when we had time limit to be at the airport.
Pros: A hood smile and good comunication
Pros: Was quick
Cons: Everything was good
Pros: Good price,friendly staff,clean car
Cons: Waiting time for representatives after you call them 30 min, car center located about 3 km from airport Antalya
Pros: Agents were very helpful and willing to help in any way they could.
Cons: The only thing that really didn't work out well for me, was the fact that I desperately needed GPS (I paid GPS service $ 85), but couldn't use it, as it would not switch from Russian to English. Being first time in Turkey, and unable to speak Turkish language, it was scary thing. I was forced to use my I-phone Google maps, and accumulated another unexpected high phone bill.
Pros: the car
Cons: the guy of the desk. at arrivel i had to pay extra 60 euro. and when i brought back the car i had to call him 10 times before he answered. he was not friendly and keep asking why we came so early to bring back the car, because the flight was 3,5 hour later. it is not up to him to tell me when i go to the airport.
Cons: Crazy drive from the airport itself
Pros: Nothing I waited at airport for 2 hours no one turned up I never got the car I paid for and never got a refund
Cons: Everything I waited at airport for 2 hours no one turned up I never got the car I paid for and never got a refund
Pros: Very friendly and eager to help
Cons: Having to drive to their office from the airport with the whole family
Pros: The rep who dealt with me was amazing. unfortunately forgot his name.
Pros: personal are cooperative active and polite
Cons: money were a little bit higher about 15% off the offered in online
Pros: Not a lot
Cons: Car was messy. They tried to push additional insurance on top of the full cover we had. They did not pick us up at the airport on time.
Cons: They pushed me to make extra insurance package despite my insurance through discover cars
Pros: ali was very nice!
Pros: Good pick up and return
Cons: Car was clean but motor condition was not perfect , I feel not safe to drive long distance with it , just inside the city