Express Car Rental at Antalya Airport International Arrivals

Pros: Absolutely nothing—without exaggeration. This is regarding the current ownership as of February 2024.

Cons: Scamming from the start with a forced overcharge and a 3hr ordeal of incompetence to get the car. Car was heavily damaged, mechanically unsound, illegal bald/cracked summer tires, unclean with garbage from last customers still inside. Car broke down and company refused to pay for towing and repairs after lying that they would. 13 day ordeal arguing back and forth to try to get reimbursed with repeated overt lies and deceitful obfuscations. Seemingly no ethics nor consideration for human life.

Pros: I rented a car in Turkey twice and was scammed twice. Disgusting !!!!!

Cons: 14 /01/24. when I returned the car, they tried to cheat me out of €300. Disgusting behavior and lack of professionalism

Pros: Clean the cars. No smoking in the cars and get friendly personel

Pros: the guys themselves were pleasant enough but insisted that because of my age I needed to pay them extra. This was not acceptable.

Cons: leaking front tyre, instance about needing extra insurance. The whole process is not transparent enough.

Pros: Perfect. Easily a Online arranging

Cons: Pick up and contact was very easy and well arranged!

Pros: Responsive agents, they picked us and dropped of from the airport fast

Cons: They gave us a very old car with almost 100k km. Also they charged us much more, claiming insurance was not included.

Pros: It's nice that the company learned my flight information and welcomed me. I didn't wait. car is new. pickup and return was easy. honest people. thanks

Pros: They pick you up at the AirPort

Cons: They wanted to sell me their all risk insurance when I already had one

Pros: They delivered the car to hotel

Cons: They delivered the car 1 hour early, disrupting my plans. The car wiper blade (rubber) was broken, and there was no wiper fluid. They asked me to return the car early (due to traffic) but then made me wait a long time before sending me to airport because there was only one person attending the shop.

Pros: I will not use this company again.

Cons: Looking for any excuse to deduct something from your deposit.

Pros: Brand new car

Cons: Car not what we expected too small for 4 adults and luggage even though we ordered one which should have accommodated us. Very underpowered engine. Charge made for over 66 yrs driver which wasn’t mentioned when booking. Rep tried to forcefully sell us extra insurance even tho we told him several times we had our own. First car had faulty clutch so we had to go back to the rental office the next day for the new car. This was probably because we told them how far we’d be travelling!

Pros: Nothing good to say

Cons: Everything.

Cons: Complete nightmare. Avoid using like the plague. Not enough room here for a full explanation but we ended up getting ripped off and forced to take their insurance although we already had our own. Costing an extra £160. Car had 80k on the clock and barely drivable. Eventually they did replace with another car but aircon not working half the time. AVOID.

Pros: Easy quick, service, very nice people works there

Cons: Only white cars, not easy to find with between other white car:-))

Pros: fast pick-up

Cons: -

Pros: The car generally was no issue with it.

Cons: The pick up and drop off time was far too long. Agent was not there in time.

Pros: I lile every things

Cons: Nothing

Pros: Express car rental always gives a great service by contacting me in advance and being there at the right time.

Pros: Reliable, great cars

Cons: At first they didn't want to give us insurance for three drivers, in the end they agreed for a little more money

Pros: Very efficient service, very professional and friendly staff, great location, very economical great car.

Pros: New car and speed service excellent service

Pros: Customer service car in time pick up get deposit back in time

Cons: NA

Pros: taking the car at the Airport

Cons: changing the car in the rented period with a less category un cleaned car - with fuel less to handover with .

Cons: The car was not of the same category we had ordered.

Pros: The service is good

Cons: When you tell them about car problems, they don't respond to you and don't give you options or solutions

Pros: Service was great. Sahin was very welcoming and the pick up and drop off procedure went very smooth.

Cons: Nothing

Pros: Friendly people and arranged to pick up and drop off car from hotel for an additional fee. Convenient.

Cons: First car had covered 159000km and the condition was average. I had to return car two days later because the company insurance ran out. The second car had a screw stuck in the rear tyre, the process took nearly two hours to sort. Not a good experience.

Pros: Nice guy who rented out the car in the first place

Cons: Idiocy of trying to direct me in heavy rain, in the dark when the staff had no idea where I was and the address of the rental office was misleading.

Pros: Free collection and drop off back to the airport. Great service from mehmet when dropping the car off. Quick process.

Cons: The car seat was not fitted properly. The worker left the seat in the back for us to fit, but did not inform us or provide instructions.

Cons: You had to phone the company as you arrived- this wasn’t convenient as our phone network charged a bomb. They only accept credit card for the deposit- this I knew but I wasn’t aware that American Express was not accepted. We were therefore charged an additional £50. They gave us a car with no fuel- the situation was awful trying to find a petrol station at night in a new city with no sat nav. We filled the car up and returned it with half a tank. Seems a bit of a scam.

Pros: Very helpful and punctual.

Pros: The car was as described and clean

Cons: Sat nav was very poor and not worth being charged for. The rep couldnt work it himself. The business was not cinducted at the airport as agreed. We had to return to the office not the airport. The tank was given on empty whereas I had agreed to full-to-full. I wasted £30 on petrol that wasnt used. The baby car seat was very expensive. No one helped us with bags

Pros: Very friendly and helpful. One of the best places I ever rented from. I recommend. Andreas Johansson with family

Pros: great value - good little car

Cons: tried to oversell insurance when we'd already taken it out through discovery cars

Pros: Professional gentlemen

Cons: Non

Pros: Good staff

Cons: Quality cars

Pros: Rental Agent was nice

Cons: rental is not on an airport

Pros: Pick up from the airport and then drop off to the airport.

Cons: All was good.

Pros: Friendly and quick. Good car.

Cons: All went well!

Pros: excellent service

Pros: Sahin was brilliant! Made valuable suggestions when handing over the car. Made the process so simply and quick: Thank you sahin!

Pros: Our car Fiat Floreno was in a good condition. We were travelling all over the region without having problems.

Pros: Fast pickup and fast return to airport in the middle of the night. So 24/7 service.

Cons: They tried to sell their insurance on top of the discover car insurance.

Pros: The staff was greeted with respect and appreciation and smiling at the reception and delivery, the speed of completion and the cleanliness of the car

Cons: every thing is excellent

Pros: Quick responses, and friendly

Cons: N/A

Pros: Genuine guys that will not try to rip you off. Even gave us some free bottles of water.

Pros: Express car rental were excellent! Quick and easy to deal with. Only waiting for my rental deposit to be refunded.

Pros: friendly and helpful

Pros: The agent was a pleasant chap just doing his job: selling

Cons: When hiring a car I simply want to collect the keys and go. There is a firm and for 3 hires I doubt I have spent 45 minutes in the company of their reps.

Pros: Very good and quick service. Easy to get into contact . Nice people

Cons: No problems at all

Pros: Good, new and spacious car. Customer service excellent with clear instructions for picking up/ drop-off.

Cons: 'Meet and Greet' should be explained further by Discovercars. I understood this to mean the rental agent will bring the car to you and you can drive away from the airport. In actual fact they meet you and take you to their rental office which is 5mins drive from the airport, and also provide a drop-off service on returning the car.

Pros: Agent very helpful

Pros: Nothing

Cons: They tell you one thing but then you get something else.

Pros: Very polite service

Cons: All good

Pros: I experienced no problems with this company and would happily recommend them to others.

Cons: Despite being a little late arriving to meet us at the airport, Tayfun (the car rental representative) was very helpful overall.

Pros: The availability of Tayfun who was also very professional and helpful.

Cons: If the office was directly located at the airport it would have been a plus, but still as there is a pick up and drop off service it compensates.

Pros: Car was good, Tayfun was very kind, no problem to do all papers and he went at 4.00am to drive us back to airport. Very good car rental.

Pros: Their communication was very good and they were able to meet me as soon as I landed in Turkey. Tayfun was very kind and took us to the car office to complete the rental. He gave us a detailed run through of everything about the car, we were very happy with the car it was spacious and brand new with A/C and zero problems

Pros: Great service

Pros: Good services

Cons: Amazing

Pros: I am totally disappointed with your company and I will not hire a car with ever again!!!

Cons: On arrival ther was nobody at the airport and I had to wait over an hour and asked people around there and I phoned the company and let them know I was waiting. After a 15 minute wait someone came out and told me they didn’t have an office at the airport and told me we had to drive for 15 minutes out of airport and on arrival to car rental place I was told I had to pay extra for insurance £70 and also extra £100 for credit card somehow my credit card did not work at their office and so on……..