Gran Canaria Airport (LPA), Gran Canaria, Spain - Canary Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Gran Canaria Airport

Av. la Aviación, 35230 Telde, Las Palmas
0034 918 341 400
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Volkswagen Polo
December 8, 2023

Pros: Collection of the car and drop off of car was very simple and easy to complete.

Cons: Turning up at the Goldcar desk approximately 50ins early due to flight arriving sooner was told that I couldn't have a the car until 16:00 but could pay an extra €81 to take then, was a little bit disappointed by this service, so had to hang around the airport until 16:00

United Kingdom
Fiat Panda
December 8, 2023

Pros: The car was not at the pick up had to go back to the desk for another car. Not professional

United Kingdom
Nissan Juke
December 4, 2023

Pros: Easy and quick

Cons: car recieved was sub quality to advertised model

Ireland
Fiat Panda
November 30, 2023

Pros: Great staff, amazing online customer service, they offered me a better car without raise the price, and car + credit card deposit return was very fast. Highly recommended.

Cons: Extra charge regarding the time I pursue my driving license. Two months ago I went on a trip and rented a car through do you Spain.com with thrifty and there was no over charge related to that.

Netherlands
Volkswagen Polo
November 28, 2023

Pros: Good service

Poland
Fiat 500
November 26, 2023

Pros: Car is fine. Staff heeeeell noo!

Cons: Kindness and pleasent of Staff in the office Keeping money over 1000€ during 30 days. Thats scandall.

Denmark
Fiat Panda
November 24, 2023

Pros: Little wait. Fast checkin. No attempt to sell extra insurance.

Norway
Ford Focus
November 19, 2023

Pros: Hyggelig betjening

Cons: Litt lang tid å hente bilen. Stor kø. Mye burde vært klargjort på forhånd.

Germany
Fiat Panda
November 17, 2023

Cons: Tried hardly to sell additional insurance although booked full coverage already.

Ireland
Fiat Panda
November 14, 2023

Pros: Wypożyczenie bez żadnych problemów, nawet dostałem lepszy samochód niż myślałem

Cons: Servis szybki i bez problemu

United Kingdom
Nissan Juke
November 12, 2023

Pros: The team downstairs at the parking was extremely helpful.

Cons: The staff at the check-in desk are not really willing to provide services; moreover, they seem focused on completing the payment process and moving on quickly. They haven't had the car I booked (that's fine) but the similar one they offered, it hasn't had parking camera and wireless connectivity, the reason I booked the model I prefer. They weren't really interested to come into a constructive resolution, they offered a way more expensive solution with a extra cost of €30/day... Unprofessional.

Sweden
Volkswagen Polo
November 8, 2023

Pros: Service at desk

Cons: Difficult to find the car ...

Russian Federation
Volkswagen Polo
November 6, 2023

Cons: VW AppConnect function was disabled, so couldn't use phone navigation on the car screen.

Hungary
Volkswagen Polo
November 6, 2023

Cons: The car was pretty much damaged.

United Kingdom
Volkswagen Polo
November 5, 2023

Pros: Andrea the staff member gave 10/10 service.

Cons: Goldcar was completely understaffed for the number of bookings they’d taken on. An hour wait and a half hour drop off is unacceptable. The car was awful and definitely not an upgrade. Insurance is a scam, I’d booked my own for £10 but had to pay £130 as my card daily limit hadn’t been changed to cover the deposit - which conveniently is just over £1000. The fake added mark was the biggest let down, the car was so scratched and battered the report would look ridiculous.

United Kingdom
Volkswagen Polo
November 1, 2023

Pros: Quick email confirmation of drop off

Cons: No one in check in desk on return

United Kingdom
Nissan Juke
October 30, 2023

Pros: A seamless, easy and all round positive experience

United Kingdom
Nissan Qashqai
October 21, 2023

Pros: I liked everything

Cons: Friendly

United Kingdom
Fiat Panda
October 21, 2023

Pros: Car OK

Cons: High security deposit

United Kingdom
Volkswagen Polo
September 18, 2023

Pros: No representative to take possession of car.

Cons: Not all the chips and marks were accounted for on the previous damage sheet which was a slight concern.

United Kingdom
Ford Focus
September 16, 2023

Pros: Fran at the desk was very courteous and efficient

Hungary
Ford Focus
September 12, 2023

Pros: Everything was cool :)

United Kingdom
Fiat 500
September 10, 2023

Pros: Price, ease of collection

Slovenia
Volkswagen Polo
September 1, 2023

Cons: They requested 1.127 € deposit for a car that was already destroyed all over and nobody bothered to check the car when I returned it and now I'm still waiting for the deposit to be returned - if ever!

United Kingdom
Fiat Panda
August 28, 2023

Pros: Competitive rates

Cons: Long queue at rental desk and fairly slow moving. Annoyed that we payed more for next size up from smallest car but still received a Fiat 500. Not really acceptable.

Portugal
Fiat 500
August 25, 2023

Cons: I was in a line for 30 min just to drop off the Key that is a operation that takes 3 seconds! You have to be more effective in this process! We shouldnt need to talk to an agent for this.

Netherlands
Fiat Panda
August 13, 2023

Pros: No nonsense, when something went wrong, a great solution was offered.

Cons: Nothing

Switzerland
Ford Focus
August 8, 2023

Pros: The employees are really friendly and easy going.

Cons: They could not help me at the desk for prolonging my car rental for 3 days. So I had to book additionally.

Slovenia
Fiat Panda
August 3, 2023

Pros: That they gave me another car.

Cons: Deception.

United Kingdom
Nissan Qashqai
July 31, 2023

Pros: Good service, although when the car was returned no one was around at first, when someone appeared they did not speak English.

Cons: Hidden charges. I felt like I had to pay the insurance cover which meant I was covered. But I’d understood that having money on my card would be cover. It appeared that if the car was scratched it would cost £350. This was not explained fully before.

Norway
Nissan Juke
July 31, 2023

Cons: didn't get paid warranty for the car after several attempts they wanted me to pay 140 euros instead of warranty and they said this you can't get it back when the car is delivered way take a taxi to laspalmas and late after dinner came back to try again finally got I paid for the car. They wanted a warranty, but didn't get a full refund and I'm still waiting for an answer.

Switzerland
Ford Focus
July 16, 2023

Pros: Had a brand new car & the drop off was very efficient.

Cons: I need to wait each time quite a bit to get the car. The online check-in does not help at all.

Italy
Nissan Juke
June 30, 2023

Pros: Cleaness

Cons: Big mess with the reservation. Wrong documents. They didn't care about the error they did. Never agaib

United Kingdom
Nissan Juke
June 25, 2023

Pros: I want a refund

Cons: I want a refund

United Kingdom
Ford Focus
June 11, 2023

Pros: Lots of dents and scratches. Hard to change gear after 20mins of driving. Kept getting stuck in 1st gear. Gran Canaria -Skoda Scala - 0928 LSD - staff were excellent, very helpful

United Kingdom
Nissan Juke
June 11, 2023

Pros: Ease of finding their checkbinndesk

Cons: The hire car I was provided had a flat tyre. Had to wait over an hour to get another car.

United Kingdom
Ford Focus
June 9, 2023

Pros: Everything was perfect, pick-up and drop off very short time and a reliable, almost new car.

Cons: Nothing

United Kingdom
Ford Focus
June 1, 2023

Pros: The customer service at the desk was great.

Cons: When actually collecting the car we were told that there was no damage but when we went to retrieve the vehicle from the collection bay it was dented and scratched in various locations although the paperwork said there was no damage I had to wait for the representative in the parking lot to return to get the vehicle rechecked and video all the damage, The representative Pamela was exceptionally helpful but this process took about 50 mins, also I couldn’t fit both cases into the boot

United Kingdom
Nissan Juke
May 31, 2023

Pros: No queue, easy to deal with

United Kingdom
Nissan Qashqai
May 26, 2023

Pros: Nothing they didn’t except my voucher and made me pay again on site over €420

Cons: Nothing

Switzerland
Ford Focus
May 7, 2023

Pros: They are not complicated at all.

Cons: Even though I did the online check-in I was waiting for about an hour to get the car. There were two agents working, but it took forever. The advertisment of the online check-in promises something that's not offered...

United Kingdom
Fiat Panda
May 6, 2023

Pros: Quick service but had to wait along time in big que

Cons: Very slow only service only one person working big ques

Germany
Fiat 500
May 5, 2023

Pros: Da war keiner

Cons: Bei der Abgabe ein Bericht gleich vor Ort ist bei den vielen Schäden schon ganz gut.

United Kingdom
Fiat Panda
April 26, 2023

Pros: Quick to receive the car

Cons: Tyre exploded as I was driving on the motorway and they were so u helpful.

United Kingdom
Volkswagen Polo
April 23, 2023

Pros: Reliable car

Cons: Too long to get through the queue.

Spain
Fiat Panda
April 22, 2023

Pros: A big disaster

United Kingdom
Volkswagen Polo
April 19, 2023

Pros: Nothing at all. The whole thing was a rip off and proves how terrible Spanish car hire is.

Cons: Everything, utter thieves and would never use Goldcar again.

United Kingdom
Fiat Panda
April 19, 2023

Pros: Average

Cons: When getting the paperwork. The number of X's showing where there was damage was unbelievable!

United Kingdom
Nissan Qashqai
April 15, 2023

Pros: No issues on drop off, good value

Cons: Took over 50 mins to pick up car, long queue, slow check in staff

Sweden
Volkswagen Polo
April 14, 2023

Pros: Fast service, friendly staff

Cons: The car itself is scratched all-round.

United Kingdom
Volkswagen Polo
April 13, 2023

Pros: Terrible

Cons: Will never recommend

United Kingdom
Volkswagen Polo
April 11, 2023

Pros: Easy to find desk, quick to get the keys

Cons: They didn't explain very well where we the car was parked for pick up, it was not where they said it was. They didn't tell us where to return it.

Italy
Fiat 500
April 11, 2023

Cons: The car had a couple of extra damages not reported in the sheet (and I’m quite sure they will not be reported in the next rent)

Poland
Nissan Juke
April 8, 2023

Cons: Im still waiting for refund money from you

United Kingdom
Ford Focus
April 4, 2023

Pros: Decent car - skoda scala at good price

Cons: 3 hour queue. 50m long. It’s not like they wouldn’t know that many people were coming, but they only put 2 staff on.

United Kingdom
Fiat Panda
April 3, 2023

Pros: Nothing. Whole task was an ordeal.

Cons: Very slow service. Staff insisted on trying to sell extra insurance to everyone even if they already had it. It took one and a half hours to serve fifteen people. The car we eventually picked up had damage to every panel. It drove fine though and fitted our luggage ok.

United Kingdom
Fiat Panda
March 31, 2023

Pros: Very patient staff (2 people)

Cons: We waited two and a half hours. Not the staff fault. Simply overwh

Norway
Ford Focus
March 30, 2023

Pros: The return of the car was caotic

Belgium
Ford Focus
March 30, 2023

Pros: Rien

Cons: le manque de professionnalisme et d’honneté.

Spain
Nissan Juke
March 29, 2023

Cons: If you bought full coverage they made you leave a deposit of 1500 euros (1400 + 90 gasoline) and if you made a scratch of more than 2mm they automatically deducted 700 euros These abusive conditions forced you to hire full coverage, which had an abusive price compared to other companies

United Kingdom
Nissan Juke
March 26, 2023

Pros: Polite. Good value.

Cons: Not enough staff. Having to wait 2hrs 30mins to pick up car.

Netherlands
Nissan Juke
March 21, 2023

Pros: Het gemak is groot! En krijg netjes de borg van de creditcard terug.

Cons: Auto met ongeveer halve tank ingeleverd, kosten 94 euro. Zelf aftanken was goedkoper geweest.

Spain
Volkswagen Polo
March 21, 2023

Pros: Gold car es una estafa pero lo que realmente es una verguenza es esta pagina y sus seguros

United Kingdom
Ford Focus
March 21, 2023

Pros: The price was good and the car was fairly new meaning it was in good condition. The desk staff were friendly (eventually).

Cons: Not enough room to type this properly but no car for us even though we booked weeks ago, finally got a bigger car (didn’t seem to have one of these either). Sent to car park, waited ages and ages only for desk guy to appear saying car wasn’t being cleaned the keys had been locked in the office so we were waiting for nothing. Given vague directions miles across airport which took ages to find. We were not impressed.

United Kingdom
Fiat 500
March 18, 2023

Pros: As above

Cons: As above

United Kingdom
Nissan Juke
March 12, 2023

Pros: Price

Cons: Time of collection and tiny parking space

Norway
Nissan Juke
March 12, 2023

Pros: Fair price, easy drop off.

Cons: Spent an hour to find the car and no representative at the office in garage.

United Kingdom
Volkswagen Polo
March 8, 2023

Pros: Worst rental company with rude staff and horrendous policies.

Cons: Everything!

Spain
Volkswagen Polo
March 7, 2023

Pros: nothing.

Cons: The car was dirty and the engine didn't sound great from the start. The battery failed. We had to call the recovery service and get the car started so we could get it back to the airport to get a new car. A day of our holiday wasted. Never again with Goldcar.

United Kingdom
Volkswagen Polo
March 7, 2023

Pros: friendly, efficient..drop off easy

Cons: wait to pick up at desk

Italy
Fiat Panda
March 5, 2023

Pros: Velocità e serietà senza trucchi

Slovenia
Volkswagen Polo
March 4, 2023

Pros: Clean, efficent car.

Cons: I had to pay additinal 180€ fee to rent a car due to actual refundable fee was not precisely specified before car rental. My credit card limit was consequently too low. Very disapointed.

United Kingdom
Volkswagen Polo
March 2, 2023

Pros: Nothing.

Cons: Extra £140 charge, car was scratched, dented and outside was dirty. Think they gave us their worst car.

United Kingdom
Ford Focus
February 28, 2023

Pros: Smooth process

Cons: Car was not washed on outside Deposit too high and too long to be returned

United Kingdom
Volkswagen Polo
February 25, 2023

Pros: The car was bigger than we expected

Cons: The car was parked far away and had a lot of scratches It also struggled with overheating going up long inclines

United Kingdom
Volkswagen Polo
February 23, 2023

Pros: REturn handling was excellent - very quick and efficient.

Cons: Long queues of unbooked customers prevented us from picking up our pre-booked car quickly, and as a result, we were delayed by nearly an hour, which is unacceptable,

United Kingdom
Volkswagen Polo
February 20, 2023

Pros: Car had so many minor exterior damages - checking 30 damage areas is a lot. Windscreen wipers needed new blades and were unsafe Loud noise at certain revs and torque - indicating mechanical issue Fuel level was not properly full on collection

Serbia
Nissan Juke
February 19, 2023

Pros: I would like everyone to be able to read what the Goldcar agency is like. on top of that, they don't even help you pick up the vehicle, and especially when you return it, there's no one to pick it up, you just put the key in the box. terribly unprofessional!!!!!!!!!!!! SERVICE DISASTER THEIR LICENSE SHOULD BE TAKEN AWAY NEVER AGAIN

Cons: I would like everyone to be able to read what the Goldcar agency is like. on top of that, they don't even help you pick up the vehicle, and especially when you return it, there's no one to pick it up, you just put the key in the box. terribly unprofessional!!!!!!!!!!!! SERVICE DISASTER THEIR LICENSE SHOULD BE TAKEN AWAY NEVER AGAIN

Hungary
Fiat 500
February 19, 2023

Cons: The advertised price is absolutely not true! They deduct hundreds of euros during the rental. Nobody rents here!

United Kingdom
Nissan Juke
February 18, 2023

Pros: Fast picking up, easy dropping off

Cons: No damages in the condition report upon collecting the car, but after going to the car park we found that the car had plenty of scratches and marks all around car, it was also very dirty inside (even found dog food on the back seat). Had to go back to the desk to ask for someone to come and make a new report.

United Kingdom
Volkswagen Polo
February 14, 2023

Pros: None existant. Massive wait. No help. Rude.

Cons: Massive wait and then told wouldnt take my valid UK driving licence. Company policy. Buy. Not my problem.

Sweden
Volkswagen Polo
February 14, 2023

Pros: Good car, fast service, friendly staff

Cons: The car is parked on the other parking outside the terminal, but the staff helped me to get there. The car itself didn't connect to Android Auto via bluetooth, only via cable.

Hungary
Fiat Panda
February 13, 2023

Pros: the long que for taking up

Cons: waiting for my money back

United Kingdom
Nissan Juke
February 12, 2023

Pros: Nothing

Cons: Unfortunately, there is not enough space in this field to list the several failures by the Supplier in virtually every aspect of the contract, so I shall just say that on my return to the UK I found that they had taken 257.57 EURO from my Credit Card on the third day after collection without any explanation (The car was returned with a full tank of petrol and no damage as required )

United Kingdom
Ford Focus
February 8, 2023

Pros: Scam company They are trying to rip people off

Cons: Pinning pre existing damage on customers

United Kingdom
Fiat Panda
February 6, 2023

Pros: Very good and professional

United Kingdom
Volkswagen Polo
February 6, 2023

Pros: Service was fine didn’t have proper driving license

Ireland
Volkswagen Polo
February 3, 2023

Pros: Staff friendly and efficient

Cons: A lot of marks on exterior of car

Poland
Nissan Juke
February 2, 2023

Pros: Nice personality and efficient service.

Cons: Car was battered and scratched on all sides. It wasn't cleaned. The car was too small to fit two suitcases, so the one had to be on the back seat..

United Kingdom
Volkswagen Polo
January 31, 2023

Cons: We arrived early and were not able to pick it up. They charged us for cleaning.

Norway
Volkswagen Polo
January 31, 2023

Pros: Cheap price.

Cons: Old car, with a lot of scratches in the paint. Seats was dirty, and cleaning of the car was not goldcars first pri. Wery unsure to sign for that kind of car in a dark parking-garage.

United Kingdom
Nissan Juke
January 29, 2023

Pros: All at airport and competitive pricing

Cons: Quite a few scratches on car, if we had not taken photos I wonder if we would have been charged ?? Credit card deposits

United Kingdom
Volkswagen Polo
January 29, 2023

Pros: All in good service

Ireland
Volkswagen Polo
January 28, 2023

Pros: One car was ordered online, another one was given at the airport. Prepaid twice

Switzerland
Fiat Panda
January 27, 2023

Pros: the rapidity of dropping off the car and the kindness of staff there

Cons: the price exagerated for a FIAT 500 and the unkindness of the agent, probably only focused on making biggest profit

United Kingdom
Fiat Panda
January 25, 2023

Pros: Price is unbeatable.

Cons: Arrived 20 minutes earlier to the desk and was forced by the representative to wait if not agree to pay additional money for other car. I did prefer small cars so was waiting at the back of the cue- not efficient at all.

United Kingdom
Fiat Panda
January 24, 2023

Pros: hi all was ok

Cons: hi only problem when i picked car up i was told the full insurance i paid was not to do with them and i would still need to pay if there was a problem

United Kingdom
Fiat Panda
January 24, 2023

Pros: Quick easy collection service and good price.

Cons: The offer of extra insurances when collecting the car. insurance was in place within the original hire.

Ireland
Fiat Panda
January 23, 2023

Pros: Efficiency and great value for money.

Cons: Nothing of note.

United Kingdom
Fiat Panda
January 16, 2023

Cons: Staff weren't very pleasant to deal with at the desk or picking up or dropping off the vehicle, the vehicle had very high mileage and lots of minor damage all over the vehicle.

United Kingdom
Fiat 500
January 14, 2023

Pros: Very Professional and simple especially the pick-up and Dropoff

Cons: Windscreen blades need to be replaced and also top up the water for the Windscreen

Finland
Fiat Panda
January 5, 2023

Pros: Everyone was really helpful!

Cons: That you have to leave such a big amount of money as deposit

United Kingdom
Nissan Juke
January 2, 2023

Cons: I couldn't rent a vehicle.

United Kingdom
Fiat Panda
January 2, 2023

Cons: Hidden costs, car was a wreck.

United Kingdom
Fiat Panda
December 30, 2022

Pros: Easiest service ever

Cons: Well spoken customer service.

Denmark
Nissan Juke
December 28, 2022

Pros: They are available

Cons: Very dirty car. Chokolate on steering wheel and seats. I have two young kids so I am used to it, but this was not cleaned at all before pick-up.

Finland
Fiat 500
December 22, 2022

Pros: Price

Cons: They take the signature electronically on a pad and duplicate it on several forms, which the customer has not seen. They also try to charge for an old scratch on the car. Remember to take pictures of the scratches before you leave the pick up point.

United Kingdom
Fiat Panda
December 19, 2022

Pros: Easy pick up at the airport with a choice of cars

Cons: Nothing

United Kingdom
VW Polo
December 18, 2022

Pros: Fast & efficient

Cons: The car was a little under-powered for touring Gran Canaria's mountains.

United Kingdom
Fiat 500
December 12, 2022

Pros: Absolutely nothing!

Cons: Car would never show a full tank even with tank overflowing. Explained at drop off and still got charged penalties. Car was overall bettered.

United Kingdom
VW Polo
December 12, 2022

Pros: Online check in was super efficient Staff did not try to sell insurance

Cons: No real problems

Hungary
Volkswagen Polo
December 11, 2022

Cons: The agent wanted to sell additional insurance and claimed deposit cannot be left with a debit card what we explicitly checked with the Goldcar Madrid office in advance. Agent was impolite and pushy. Negative experience is not about DiscoverCars but Goldcar local rep.

United Kingdom
Nissan Juke
December 8, 2022

Pros: Very professional and efficient service

Sweden
Nissan Juke
December 4, 2022

Cons: Should not be renting out cars in this condition

Finland
Fiat Panda
November 26, 2022

Cons: Provide more credit cards options.

United Kingdom
Ford Focus
November 21, 2022

Pros: Quick to drop the car off and the price

Cons: Slow to check in.

Czech Republic
Ford Focus
November 2, 2022

Pros: Quick pick up and drop off

Cons: Not possible to check car before signature of contract. Quite far way from rentaql desk to the place of pick up.

Belgium
Nissan Juke
October 20, 2022

Pros: Fast, good cars, good location

Netherlands
Ford Focus
October 15, 2022

Pros: No nonsense

Cons: Rather dated car with lots of damage. Engine was fine though so got around easily

United Kingdom
Nissan Juke
October 10, 2022

Pros: Nothing.

Cons: Everything.

Ireland
Ford Focus
September 27, 2022

Cons: Very disappointed of car rental agents and poor service

United Kingdom
Fiat Panda
August 3, 2022

Pros: they did not try to sell us extra insurance

Cons: all of the above and the fact that they charge you for fuel in advance- lengthy process to have your deposit returned-

Netherlands
Fiat Panda
June 1, 2022

Pros: Friendly service and easy pick up and drop off.

Netherlands
Fiat Panda
May 28, 2022

Pros: Not bad.

Cons: Return the car team...

United Kingdom
VW Polo
April 18, 2022

Pros: Good for standard service

Cons: The car was dented and had a broken rear light and was unclean. No one in the pick up point to work with to fix had to go back to the airport and get someone to attend again - 1.5 hours !!! DISCOVERY insurance offer not sufficient and Goldcar certainly did not rate it

Belgium
Fiat Panda
April 4, 2022

Pros: Nothing

Cons: The lack of information. I lost my money and I could not rent the car because at the desk they denied my credit card and they formed me to get their insurance that I refused because it was double the price that I had agreed with discover cars so they cancel my reservation and I could not get my booking back

United Kingdom
Fiat Panda
February 13, 2022

Pros: They didn’t try additional sells

United Kingdom
VW Polo
February 1, 2022

Pros: The lady who helped us in the car park picking up the car was very helpful. There were additional marks on the car that had not been flagged on the sheet.

Cons: Actually taking €1100 deposit off my card instead of reserving it. No confirmation when my car dropped off that it has been inspected. Waiting upto 20 days for my deposit of €1100 euros to be credited back to my card. Most car rentals only reserve the deposit, but you guys actually take the payment!

Netherlands
Fiat Panda
January 28, 2022

Cons: Car was not ready at pick-up, very un-helpful unfriendly staff. Haven't received my deposit back so far either

United Kingdom
VW Polo
May 1, 2021

Pros: They are trying to charge for extra damage to car when I have photos from the start of the rental with the highlighted marks on the car at collection.

Cons: Insurance was paid. Got charged double for insurance £71 from discover cars then further insurance from gold car. A joke and a rip off. Would like a refund of insurance costs from either or company because effectively it was bought twice.

United Kingdom
Fiat Panda
April 28, 2021

Cons: Goldcar are a disgrace and try to scam people for damage

United Kingdom
Fiat 500
January 4, 2021

Pros: The car had dents and damage everywhere when we collected it and they made up fake extra fake damage and charged me €400! Complete scam making up fake damages it was awful. Never use Goldcar.

Cons: The car had dents and damage everywhere when we collected it and they made up fake extra fake damage and charged me €400! Complete scam making up fake damages it was awful. Never use Goldcar.

United Kingdom
VW Polo
March 30, 2020

Pros: Nil

Cons: As above - Hidden extras not explained at rental from the office. Contract in Spanish with no explanation of additional charges. Not offered to pay in euros despite stating I wished to and having an international bank card. Car had numerous faults including low tire pressure and low engine oil. Car was also not properly cleaned.

United Kingdom
VW Polo
March 28, 2020

Pros: Nothing, never ever again with this unprofessional company.....made me wait over an hour for their agent, then another hour filing complaint against their staff Fatimah.....i have a copy of the complaint. Then when dropped the car, no staff wanted to check the car or the fuel, so had an argument with them the girl and boy there, then complained to the office where the signed off the car documents!!

United Kingdom
VW Polo
March 15, 2020

Pros: Woman receptionist at the parking lot, very professional.

Cons: Didn't received Polo, like reserved even there 3 available in the parking lot. Been asked for more money, fees that not stated by third party. Paid £6/day full cover when reserved, but told that it was third party , not full cover. Receptionist can not recognised credit cards.

Finland
Fiat Panda
March 9, 2020

Pros: The car was really good! Good to drive and in good condition.

Cons: At the desk they asked my signature without telling what i accept when I sign. They just said "and then your signature, pleace", and I signed my name to the tablet. They should show the real paper to the customer before signing. They also put the papers inside their promotional brochure, so they never introduced those.

United Kingdom
Fiat Panda
March 9, 2020

Pros: on site

Cons: all ok

Israel
Ford Fiesta
March 1, 2020

Cons: I'm not happy with goldcar's charges and robberies

Sweden
Fiat Panda
February 27, 2020

Cons: Unfriendly, not serviceminded

United Kingdom
Ford Focus
February 8, 2020

Pros: Nothing

Cons: Everything

United Kingdom
VW Polo
January 25, 2020

Pros: They showed up for work. Well done.

Cons: Lazy. Really couldn’t be bothered to deal with us. Was directing us to other rental companies within seconds of arriving at the desk.

United Kingdom
VW Polo
January 16, 2020

Cons: Had to pay extra money despite I thought I had done everything with the initial company

Ireland
VW Polo
December 18, 2019

Pros: I was over charged and was not made clear at time of booking

Cons: Cos I was over charged

Denmark
Ford Focus 5d
February 19, 2019

Pros: When we could not find the car, an employe went with us and showed us, where it was.

Cons: The insurance was robbery. So much for one single week is not ok. We were told, that only possibility was full insurance, or no car. Because they did not accept the creditcard. At 2300 at night we did not have much choice but to pay. That was almost robbery!!

United States of America (USA)
Opel Mokka
December 13, 2018

Pros: nothing

Cons: I did not end up renting a car from Goldcar, too many hidden fees

Denmark
Renault Clio
November 13, 2018

Cons: Gold car is the worst cheating company. And they Even showed it on danish television that this have happened in gran canaria so we thought it stopped but No.

United States of America (USA)
Renault Kangoo
May 30, 2018

Pros: great car, liked that pickup and drop off were in the terminal

Cons: Representative was rude when I questioned the costs and forced me to purchase insurance. The rate did not match my quote at all.

Most Popular Car Rental Deals

Gran Canaria Airport Car Rental
Mini
Fiat Panda or similar
Fiat Panda
  • 4
  • 2
  • 3
  • A/C
  • Man.
Goldcar
$16.46 / per day
Gran Canaria Airport Car Rental
Economy
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Goldcar
$16.62 / per day
Gran Canaria Airport Car Rental
Mini
Fiat Panda or similar
Fiat Panda
  • 4
  • 2
  • 3
  • A/C
  • Man.
Goldcar
$16.72 / per day
Gran Canaria Airport Car Rental
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$16.79 / per day
Gran Canaria Airport Car Rental
Economy
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Goldcar
$16.89 / per day
Gran Canaria Airport Car Rental
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$17.06 / per day
The above prices are only approximate and were last updated at 15:52 on 2023-12-04. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, Free modifications, State Tax, Environmental Contribution fee.
Rate excludes
The following surcharges may apply: Premium Location surcharge, Airport Surcharge, Environmental Contribution fee, Carbon Emissions Fee.
The cost of the fuel can range from 67 EUR to 212 EUR.
Mileage policy
Mileage is limited in Madrid, Sevilla, Malaga, Sancti Petri, Alicante, Barcelona, Valencia, San Juan, Torrevieja, Denia, Benidorm, Cadiz – Sancti Petri & Aguilas, Cordoba, Malaga, Zaragoza, Pamplona.
For rentals lasting 1 to 3 days, mileage is limited to 350 km per day.
For rentals lasting 4 to 6 days, mileage is limited to 250 km per day.
For rentals lasting 7 to 14 days, mileage is limited to 150 km per day.
For rentals of 15 days or more, mileage is limited to 100 km per day.
Mileage is limited, there will be a surcharge for each additional km. To access unlimited mileage, the customer can purchase an Additional Mileage option for an extra fee. The amount of this fee depends on the vehicle group.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card. If the customer takes the following extra equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
Payment policy
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.

The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver's full first and last name must be on the credit card without abbreviations.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

From Spain, only travel to Andorra, France is allowed, when the vehicle has been picked up at any of the following offices: Bilbao, Santander, Oviedo, Barcelona, Reus, Gerona, Pamplona. From Spain, only travel to Portugal, Gibraltar is allowed, when the vehicle has been picked up at any of the following offices: Granada, Sevilla, Malaga, Almeria, Jerez, Sancti Petri.
From Spain, only travel to Portugal is allowed, when the vehicle has been picked up at any of the following offices: Gibraltar.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
A full battery lasts around 150 km (this is an estimate as it depends on several factors).
If the customer runs out of battery and is stranded with the vehicle, requiring help from our roadside assistance, please keep in mind that this service is not covered by the rental insurance nor by any additional policy (the customer is always liable for all costs involved).
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number.
Pick up outside of business hours is not available in Reus Airport. Service outside of business hours is not available from 23:01 to 06:59.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 23:00
Sun:  07:00 - 23:00

Top Suppliers at Gran Canaria Airport

Surprice
Exceptional 9.4 / 109 reviews
+34928141012 / +34607927427 / +34670967214
Gran Canaria Airport, Autopista GC-1, s/n, 35230, Las Palmas
$23 - $131
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-13:00
Sun:08:00-13:00
Avis
Exceptional 9.4 / 62 reviews
+34928579578 / +34928092313
Aeropuerto de Gran Canaria (LPA), Autopista General del Sur, 35230 Gando, Las Palmas
$35 - $87
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
TopCar
Exceptional 9.3 / 840 reviews
+34928579159
Gran Canaria Airport, 35230 Telde, Las Palmas
$22 - $110
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Budget
Exceptional 9.3 / 169 reviews
+34902511520 / +34928092330 / +34928092313
Autopista Gc-1, S/N,
$32 - $38
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Cicar
Exceptional 9.2 / 82 reviews
+34928579378
Airport, 35230, Las Palmas De Gran Canaria, Las Palmas
$31 - $161
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Turisprime
Exceptional 9 / 172 reviews
+34678860468
Autopista Gc-1, S/N,
$11 - $14
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Orlando
Very good 8.9 / 387 reviews
+34928189650
71 Calle de la Fragua Polígono Industrial De Arinaga, 35118, Las Palmas
$36 - $91
Working hours
Mon:08:00-21:59
Tue:08:00-21:59
Wed:08:00-21:59
Thu:08:00-21:59
Fri:08:00-21:59
Sat:08:00-21:59
Sun:08:00-21:59
Dollar
Very good 8.9 / 72 reviews
+34928012740
Aeropuerto GC. Terminal Llegadas Of. 69. 35230 Telde.
$20 - $51
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Hertz
Very good 8.9 / 71 reviews
+34928579577
Aeropuerto GC. Terminal Llegadas Of. 67. 35230 Telde.
$22 - $58
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
SIXT
Very good 8.9 / 35 reviews
+34871180192
Aeropuerto de Canarias Autopista General del sur C-1, 35230 Las Palmas de Gran Canaria, Las Palmas
$36 - $233
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Thrifty
Very good 8.7 / 83 reviews
+34928579577
Aeropuerto GC. Terminal Llegadas Of. 69. 35230 Telde.
$20 - $52
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Enterprise
Very good 8.7 / 22 reviews
+34928579378
AEROPUERTO DE LAS PALMAS,
$29 - $149
GoByCar
Very good 8.5 / 138 reviews
+34828124450
Polígono Industrial El Goro,Calle de Josefina Mayor 64,35219 Las Palmas
$13 - $25
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Ace Rent a car
Very good 8.4 / 104 reviews
+34603843898
Aeropuerto de Gran Canaria, 35230 Telde, Las Palmas, Spain
$18 - $74
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Record-go
Record-go
Very good 8.4
+34936192468
Carretera C-812, Km 27, 015, 35240 Ciudad Las Majoreras- Gran Canaria
$17 - $64
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Key'n Go
Very good 8.3 / 5 reviews
+34918341400
Lpa Arrivals Terminal Office
$32
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
Europcar
Very good 8.2 / 7 reviews
+34911505000
Gran Canaria Airport, Autopista GC-1, 35230 Telde, Las Palmas
$36 - $74
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:08:00-20:00
Sun:08:00-20:00
Keddy
Very good 8.1 / 22 reviews
+34902105055 / +34911505000
Gran Canaria Airport, Autopista GC-1, 35230 Telde, Las Palmas
$29 - $58
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:08:00-20:00
Sun:08:00-20:00
Ok Mobility
Very good 8 / 161 reviews
+34971126880
Autopista General del Sur, 35230 Gando, Las Palmas, Spain
$21 - $85
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Interrent
Good 7.2 / 45 reviews
+34911501183
Autopista GC-1 Km 16,5 Salida 16; C/ Telde - Las Palmas - In Terminal
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
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