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Avis at Gran Canaria Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Car was comfortable and good value for money
Cons: The length of time waiting even though we put in details for quicker check in - still took over an hour was very slow. The attitude of the AVIS staff she was rude, condescending to my husband and tried to upsell when we had already purchased full cover
Cons: Brake pads were almost completely worn on our car. Not the nicest feeling for all the hill descents you typically make on a hilly island
Pros: (+)Right at the airport, car was new and had rear camera and connection to android maps. (-)The deal online is very cheap, I took the online premium insurance. But at the counter they try to sell you an upgrade, sell their own insurance and fear monger about the online premium insurance. If you take everything they offer, you end up paying 3 times more. Stand firm.
Cons: They made it feel they were no frills about the car review before handing it over to you, but as soon as you drive away you get an email with the car previous deflects and scratches. In my case, they only reported a minor scratch, but I stopped the car after leaving the airport at a well lit location and filmed the whole car, pointed to every scratch and sent them the video, saying I wouldn't take any liability for those. They didn't reply but I didn't have a problem when delivering the car back
Pros: There was an agent waiting for me to pick up the car and explained everything that I need to know.
Cons: I rented a child seat and they told me that I can choose one from their stock but all the chairs where really dirty and even disarmed, so I choose the only one that was OK but dirty.
Cons: Car had a high mileage for a hire car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
The supplier will hold the vehicle for 1 hour after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.