TopCar at Gran Canaria Airport

Pros: Everything - Top Car met all our requirements.

Cons: Nothing to dislike.

Pros: Friendly staff

Cons: Not applicable

Pros: Friendly staff member at drop off

Pros: Erg fijne service

Cons: Heel klantvriendelijk en ik ben heel netjes behandeld

Cons: Service was fine but nearly every panel on car was dented when we picked it up. Had to spend time photographing all dents to prove it want us. Car sounded rough like their was something wrong with it. We had to reject the first car we were given as one of the reversing lights was not working. Petrol tank about 7/8 full when we picked up car, we were told to bring it back the same. Would have been easier if thank had been full and we could then bring back full.

Pros: I loved how easy and quick it was to pick up and drop off.

Cons: The car was not cleaned to a good standard on the outside. Water marks all over.

Pros: Very clear instructions

Cons: Airport drop off the car is not easy.

Pros: Excellent service overall.

Cons: Didn't find any so far. I'm satisfied.

Pros: We did not pay any extra money.

Cons: The price difference between a car with a child car seat and a car without one is too big (50€)

Pros: Very accurate and informative guidelines

Cons: Smooth and cordial.

Pros: Good communications in advance of arrival.

Pros: Fast and easy,my 4 times with discoverccars

Pros: Very professional service. English was not a problem for them. Good directions and picking up the car was fast and easy.

Cons: None!

Cons: Hand break was damaged - agent didn’t care Car was not full, had to go to gas station immediately and return “quarter full” Seats in trunk were broken (could not be pushed down for space for luggage)

Pros: Very efficient and friendly service :-)

Pros: Everything was easy and smooth

Cons: The oil in the car was running low.

Pros: Pleasant staff

Cons: Nothing

Pros: Friendly and easy

Cons: Car wasn’t in great condition, engine seem better days but it was cheap

Pros: Very efficient service

Cons: The car was a Dacia which had an awful gearbox Overall cheap and nasty car, low quality which could be better

Pros: really efficient

Cons: nothing

Pros: Quick, good car as promised, nice People of topcar speaking good english

Pros: Everything was perfect

Cons: Nothing

Pros: Friendly, fast

Cons: Damage mark up not accurate, if hadn't taken pictures when picked car up they would have charged us for previous damage

Pros: Efficient

Cons: Car was not very clean both inside and outside.

Pros: Pick up and drop off good Replacement car was marginally better

Cons: Car was dirty Car was damaged Car intially given had a worn clutch whucb kept slipping badly and smelled of burning When returned still made me fill up the tank - despite having to drive all the way back to the airport to swap it and drive back to hotel - no gesture of good will to apologise for the risk and inconvenience. I would like a gesture of good will

Pros: convenient and professional

Pros: Very friendly staff.

Cons: Car was not as advertised, boot did not fit 3-4 cases as advertised, no GPS system as advertised, and very low power on hills. Discussed this with TopCar staff who will address feedback with DiscoveryCars

Pros: The size of the car was not I was expecting. I booked Toyota Aygo or similar but received a Dacia Stepway which was considerably bigger.

Cons: There were more scratches dints and dents on every panel. Too much to record the condition of the car. Unfortunately I was in a hurry and did not take this up with the agent

Pros: rediness and promtness

Cons: too long waiting in the row waiting for representative

Pros: Speed and efficiency

Cons: Having to move to two location to different offices to complete rental process

Pros: fast, professional, customer friendly

Cons: offering further insurance ....not accepting debit cards, slight demage of the car not noted in the report...

Pros: Very impressed.

Pros: Efficient,and friendly.

Pros: Very simple and easy process

Cons: Nothing

Pros: A lot of damages for what you expect

Cons: To be more customer oriented

Pros: Quick drop off, and refund of deposit

Cons: Didn't care about my issue not having the car size I had booked.

Pros: Fast and quick collection

Cons: High mileage with lots of scratches/small bumps. But was all OK running.

Pros: The agents were professional and car was given promptly without any delay. We drove the car around for 6 days without any issues.

Cons: The car had a lot of scratches and dents when given to us. So aesthetically not too pleasing. The oil change alert kept popping up and there was no windscreen wiper fluid which was a bit irritating. we however didnt have any issues while the car around.

Pros: The car was well equipped and the best price amongst rental agencies although all were expensive

Cons: Pick up could have been faster

Pros: Good car. Friendly staff.

Cons: Over an hour in a queue to get to the counter and then another queue downstairs to get the car

Pros: Nothing - at a hire desk no service whatsoever wasted an hour, no knowledge to assist with questions asked as forms for signing were in Spanish!

Cons: I was called disgusting when asked about car service when I saw the mileage of the car. The service was appalling however after another hour or so I had a car replace by the staff to Nissan

Pros: Quick service, drop off very easy

Pros: New car, clean,

Cons: Little bit confused with location of the pick up area