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Orlando at Gran Canaria Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Prijs kwaliteit, gemakkelijk on line te boeken.
Cons: Beetje ver van vliegveld.
Pros: Zero.
Cons: They didn't trun up.
Pros: Nothing really
Pros: staff were efficient and friendly
Cons: the car was old, and not safe - windscreen wipers were broken (unsafe on the motorway in the heavy rain), tyre pressures were dangerously low and needed inflating on both front tyres (a couple of times the car slid on the road due to this). Car had less than 1/4 tank of fuel when were told it was full
Pros: Very little. Friendly agent at the hire desk, but that was all.
Cons: 1) Meant to be meet and greet but there was something like a 50 minute wait for the shuttle bus to turn up. 2) Car hire desk manned by two agents both responsible for issuing a car and receiving returned cars. Made the waiting too long as a consequence. 3) our car was damaged - but despite the agent promising to send what we would need to claim from our excess hire insurance - this was never sent despite two reminder emails.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A young driver fee of 18.00 EUR per day applies to drivers under the age of 21, with a maximum of 90.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
For vehicles in groups Minivan, Fullsize a driver license issued at least 2 years ago is required.
Customers who have held their driver license for less than 2 year(s) will have to pay a fee of 18 EUR per day.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
American Express, Cash, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
The first additional driver is allowed free of charge.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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