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Dollar at Gran Canaria Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly staff, car was clean.
Cons: Previous damage of vehicle was poorly documented and we were charged for previous damage not caused by ourselves. There were photos already taken by the hire place of damaged areas these photos were grainy and in black and white, apparently the photos where not enough to prove the obvious continuation of damage that was just out of frame. We had purchased full insurance and are still awaiting the outcome of our claim.
Pros: Signage needs to be improved. All directional signs in terminal only refer to Hertz/Thrifty. We ended up leaving terminal and going down to garage where we asked someone and after them asking others, we got rediected back up to terminal. Only place dollar mentioned is single sign over Hertz/Thrifty desk in terminal
Pros: Apart from poor advertising and signage, knowing to go to Hertz check in to collect car.
Pros: Quick and simple
Cons: i would like to rent directly from Hertz
Pros: Very smooth pickup and drop off
Pros: It was Hertz and no Dollar. Nothing I liked about them.
Cons: 1) I payed twice to cover for full insurance, once when I purchased via discover cars and once when I got the car at Hertz desk! 2) The renting cost increased by 100 EUR after all when I picked up the car. 3) With my family (2 kids and 2 adults) and luggages after a day trip, we stayed exactly two hours in the queue to get the key. Only one secretor giving service to many people! I was disappointed with this car rental very very much.