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Turisprime at Gran Canaria Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Good value, quick collection and return
Cons: Office location is not sign posted
Pros: The service was fine although picking up place was far and no information that it was at the edge of the parkinglot. Luckily, I asked somebody who work in the airport and showed me the way on his way home.
Pros: In and out very good
Pros: Good interaction. All details sent to an email.
Cons: The office is a bit far away from the terminal.
Pros: Pleasant staff to deal with. Accomodated our request to be dropped to the airport terminal.
Cons: Difficult to find the office. No shuttlebus which meant we had to walk 10 mins with our luggage.l without knowing exactly where we were going.
Pros: Got upgraded car as they didn’t have the car available I wanted to hire. Nice bugger car but juicier on petrol.
Cons: Trying to sell additional insurance although was fully covered by breakers insurance. Very pushy with the sales.
Pros: I would like to thanks the lady that make the process to give me the car even thou as out of hours, the office closed at 8:00pm and picked up the car at 9:15pm.
Pros: Quick and easy. Very friendly.
Cons: Can’t think of any.
Pros: The key fob didn't work well .I told the guy when I went to pick up the car .he said that it was fine 3 times one day we were a good 4 mins pressing it to open and nothing .in the end opened it with the key and the alarm went off. The passenger front seat was white stain with sweat marks .the brakes were touching metal. And the tire pressure light was on when I picked it up
Pros: Fast friendly service.
Pros: Fast, easygoing
Cons: Price could have been lower
Pros: Quick, friendly and trustworthy.
Cons: Actually had a very good experience
Pros: No waiting, all high end
Pros: Car price and condition
Cons: Finding it ! Poor info
Pros: Only the price
Cons: Far to go from the airport to pick up. Long waiting time to pick up the car.when the should returnere the car there were no one at the desk.very unprofessional
Pros: Easy pickup and delivery. Good prices
Cons: Was not sales person in office. Accidently we met a man from Avis that helped us
Pros: The people in reception were nice.
Cons: There was no transport from the airport to the car hire place. The people in reception were nice, but we could not get anything changed. I would not hire from them again.
Cons: Disciplina și respectul
Pros: Nice people to deal with
Cons: No airport collection / drop off
Pros: Booking online was easy with detailed confirmation.
Cons: As above. Ease of access to car with difficult walk to office, no person to speak with, no ability to contact anyone, challenges with automated check in.
Pros: Zo kunt u verbeteringen aanbrengen indien nodig
Pros: Our original car wasn't available when we arrived but they sourced another one as soon as possible for us.
Pros: Sin complicaciones , ni pérdida de tiempo . El personal muy amable .
Cons: Deberíais de mejorar en las indicaciones de donde recoger el coche .
Pros: Excellent agzncy. Everything went smooth. Totaly recommand it
Pros: Easy to find, cheap, perfect staff, no extra charges, no deposit.
Cons: Everything was perfect, but previous drivers just dont know how to shift gears, the transition was... Well for 40K km, quite bad 😂
Pros: The friendly, efficient way they conducted themselves.
Cons: The original lack of information regarding the whereabouts of your office. My flight was an evening arrival and only when I was told by an airport employee that you were affiliated with Avis and directed to their office was I able to pick up my car (as your office was closed).
Cons: Car was for 5 people but could only fit 2 seatbelts in the back. I paid for an automatic and I got a manual. Picking up the car took over an hour because of the turis prime check in system. They charged me forpre existing damage as their was no joint check in inspection. I did not damage the car. I drove 400 k in two weeks.
Pros: Our flight was late and the car office was closed but the guy waited for us
Pros: Speed and quality of staff
Cons: They make me to pay extra insurance.