Turisprime at Gran Canaria Airport

Pros: Easy check in and out.

Cons: Instructions to find poor. Distance to walk with bags long! Online checkin form difficult to complete.

Cons: Very hard to find in gran canaria airport, there's no office inside airport, though in the app it's says there is

Pros: no frills straight-forward

Cons: The car was not road worthy with faulty brakes. They unfairly charged me as I had to have the car replaced.

Cons: Te ver van vliegveld

Pros: Nice and clean car. God photos of where there was damages on the car.

Cons: Difficult to find where it was located. No ino of the fact that it was closed when we reurned the car and no information of where we should drop the car key.

Pros: Everything

Cons: Everything

Pros: Very friendly staff. Congratulations!! Fast car pick-up. Same delivery

Cons: The car was scratched on all sides. Quite difficult to find the office

Pros: Friendly service

Cons: Difficult to find the site and car was not the best condition

Pros: Car was very good, easy once you found it

Cons: Not clear instructions on arrival, it’s quite a walk, we’ve been lots of times so knew roughly after asking someone, if it’s your first time you’d have no idea

Pros: Hyggelig utlevering.

Cons: Kjeltringaktig oppførsel ved tilbakelevering.

Pros: Très bon rapport qualité prix

Cons: Ras

Pros: Friendly staff in the office. Car was in okay condition. Easy to pickup

Cons: It was difficult to get them on the phone when we had an accident to query what should we do next. We didn't manage to get in contact with them. Luckily no major damage and rental ended within the 48 hours so all good and no problem while handing over the car. But IF we would've needed help we would've stood there for ages.

Pros: They even gave me less deposit only 3 euros but still less’ no reply to my emails also, disgusting

Cons: Scam! How can u take deposit and give less and then do not reply it at all, avoid this scam company

Pros: I liked the pre-check in that made the pickup super fast

Cons: Nothing. The car was ok

Pros: the car was very clean had no issues with the car for the duration of the holiday and the fact you dont have to pay for deposit

Cons: our flight was delayed by an hour and they close at 9pm so we had to rush and because its a 10 min walk down the road. when we got there there was no one at the desk so we had to call a number which kept ringing and no one was answering but after 20 mins of asking someone to help us a man did come and help us to get the car and did get it sorted for us quickly and he understood that there were delays as he was still waiting for people from germany to come

Pros: Everything was good, definitely recommend

Pros: Everything about the car and the pick up went smoothly 😊

Cons: The location of the office and the not so obvious way of dropping off car and keys

Pros: I did not like the service

Cons: No directions from terminal.Nobody on the desk.You have to ring a number!Really poor

Pros: easy booking process, clear procedures, everything on time, friendly service on site

Cons: There was no one in the office both when picking up and returning the car. For me it was a bit stressful, especially when you want to catch your return flight. But overall, very nice service. When picking up the car, I didn't wait longer than 5 minutes. When returning the car, I agreed over the phone that I could simply leave the car and keys in a box at the office.

Pros: Great value of the car for money; very nice, helpful, and quick agent.

Pros: Very friendly and helpful agents

Cons: Easy to deal with. No hassles.

Pros: Good value for money, good car, good service

Cons: The info about exact pickup location wasn't provided and it is a 5 minutes walk outside terminal

Pros: Very professional

Cons: The car engine light came on the last day, wasn't quite sure what I should do, unfamiliar with that indicator. I phoned and was re-assered it would be ok to drive to the airport.

Pros: Good value, quick collection and return

Cons: Office location is not sign posted

Pros: The service was fine although picking up place was far and no information that it was at the edge of the parkinglot. Luckily, I asked somebody who work in the airport and showed me the way on his way home.

Pros: In and out very good

Pros: Good interaction. All details sent to an email.

Cons: The office is a bit far away from the terminal.

Pros: Pleasant staff to deal with. Accomodated our request to be dropped to the airport terminal.

Cons: Difficult to find the office. No shuttlebus which meant we had to walk 10 mins with our luggage.l without knowing exactly where we were going.

Pros: Got upgraded car as they didn’t have the car available I wanted to hire. Nice bugger car but juicier on petrol.

Cons: Trying to sell additional insurance although was fully covered by breakers insurance. Very pushy with the sales.

Pros: I would like to thanks the lady that make the process to give me the car even thou as out of hours, the office closed at 8:00pm and picked up the car at 9:15pm.

Cons: N/A

Pros: Quick and easy. Very friendly.

Cons: Can’t think of any.

Pros: The key fob didn't work well .I told the guy when I went to pick up the car .he said that it was fine 3 times one day we were a good 4 mins pressing it to open and nothing .in the end opened it with the key and the alarm went off. The passenger front seat was white stain with sweat marks .the brakes were touching metal. And the tire pressure light was on when I picked it up

Pros: Fast friendly service.

Pros: Fast, easygoing

Cons: Price could have been lower

Pros: Quick, friendly and trustworthy.

Cons: Actually had a very good experience

Pros: No waiting, all high end

Pros: Car price and condition

Cons: Finding it ! Poor info

Pros: Only the price

Cons: Far to go from the airport to pick up. Long waiting time to pick up the car.when the should returnere the car there were no one at the desk.very unprofessional

Pros: Easy pickup and delivery. Good prices

Cons: Was not sales person in office. Accidently we met a man from Avis that helped us

Pros: The people in reception were nice.

Cons: There was no transport from the airport to the car hire place. The people in reception were nice, but we could not get anything changed. I would not hire from them again.

Pros: Profesionalismul

Cons: Disciplina și respectul

Pros: Nice people to deal with

Cons: No airport collection / drop off

Pros: Booking online was easy with detailed confirmation.

Cons: As above. Ease of access to car with difficult walk to office, no person to speak with, no ability to contact anyone, challenges with automated check in.

Pros: Zo kunt u verbeteringen aanbrengen indien nodig

Cons: belangrijk

Pros: Our original car wasn't available when we arrived but they sourced another one as soon as possible for us.

Cons: Nothing

Pros: Sin complicaciones , ni pérdida de tiempo . El personal muy amable .

Cons: Deberíais de mejorar en las indicaciones de donde recoger el coche .

Pros: Excellent agzncy. Everything went smooth. Totaly recommand it

Pros: Easy to find, cheap, perfect staff, no extra charges, no deposit.

Cons: Everything was perfect, but previous drivers just dont know how to shift gears, the transition was... Well for 40K km, quite bad 😂

Pros: The friendly, efficient way they conducted themselves.

Cons: The original lack of information regarding the whereabouts of your office. My flight was an evening arrival and only when I was told by an airport employee that you were affiliated with Avis and directed to their office was I able to pick up my car (as your office was closed).

Cons: Car was for 5 people but could only fit 2 seatbelts in the back. I paid for an automatic and I got a manual. Picking up the car took over an hour because of the turis prime check in system. They charged me forpre existing damage as their was no joint check in inspection. I did not damage the car. I drove 400 k in two weeks.

Pros: Our flight was late and the car office was closed but the guy waited for us

Pros: Speed and quality of staff

Cons: Nothing.

Cons: They make me to pay extra insurance.