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Surprice at Gran Canaria Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Everything was perfect
Pros: The best car hire service I have ever experienced. Responsive, friendly, quick, simple, helpful - perfect.
Pros: Really clear pick and drop off instructions, no hard sell in extra insurance which felt like a breath of fresh air. Car was immaculate and ideal for what we needed. Agent was exceptional and offered recommendations for places to eat and visit
Cons: Nothing notes
Cons: There was a spider on the dashboard as I left the airport and I am scared of spiders, luckily for him I didn’t see it again
Pros: Good agents, very helpful
Cons: Cat quality wasn't good
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 74.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
A digital driver's license will not be accepted — you must bring your physical driving license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, boarding pass.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.