Gran Canaria Airport (LPA), Gran Canaria, Spain - Canary Islands
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Ok Mobility at Gran Canaria Airport

Autopista General del Sur, 35230 Gando, Las Palmas, Spain
0034 971 126 880
Pick-up instructions
Once outside of National Arrivals, go to your left hand side towards International Arrivals. Keep walking until the end where you will see an “i” for the Tourism Office. Once there, go towards the SPAR supermarket. There you will find the MEETING POINT and a shuttle driver with an OK Mobility sign. Once outside of International Arrivals, go to your right hand side towards the SPAR supermarket. On the right of the SPAR supermarket you will find the MEETING POINT. A shuttle driver with an OK Mobility sign.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
BMW 1 Series
April 22, 2024

Pros: Fast and understanding
United Kingdom
Peugeot 108
April 20, 2024

Cons: It took a very long time at the car rental. We were there for almost an hour and there was only one person ahead of us. We were given a wrong car as we requested 5 door car and were offered tiny Fiat Cinquecento. The agent said that it was next similar to any 5 door and others weren’t available which we found a complete nonesense. We should have been offered a larger car not smaller than requested. In the end we paid extra for a larger car. Also car seats very expensive
United Kingdom
Seat Ibiza
April 4, 2024

Pros: Nice people

Cons: 1.5hrs waiting to pick car
United Kingdom
Seat Ibiza
March 19, 2024

Pros: the lady who processed our car collection and return was kind, and great

Cons: upon collecting the car we had to wait over 30 minutes as there was only one representative
Denmark
Peugeot 208
March 14, 2024

Pros: When we needed a smaller car we got it right away
Norway
Opel Crossland
March 3, 2024

Pros: Drop Off was efficient

Cons: I took 1,5 hours to get the car. We didnt get the car we ordered. We booked the car from the 20th- 29th of february, but We couldnt drop Off the car on the 29th in the morning because our flight left at 08:00. Why dont you have a drop box? We had to drop off the car one day earlier and take a taxi back to the Hotel
United Kingdom
Peugeot 108
March 2, 2024

Cons: Did not accept the contract with discovery cars
Czech Republic
Peugeot 108
February 16, 2024

Pros: Fast and easy drop-off

Cons: Harder to find on the airport, unclear car “upgrade” from 5-door to 3-door car
Canada
Peugeot 208
January 31, 2024

Pros: Not enough check in agents. Waited a VERY long time to be served.
Netherlands
Peugeot 108
January 27, 2024

Pros: Cliënt friendly

Cons: Less personel when it is busy
United Kingdom
Peugeot 208
January 27, 2024

Pros: It was generally very good

Cons: Confusing at the office about who to speak to. Very confusing about where the shuttle went from, needs work
Greece
Peugeot 3008
January 25, 2024

Pros: Do not work with ok Mobility, big thief

Cons: No provided service!!! Wanted mire money to give the car, they did not the Discovery
Norway
Peugeot 308
January 20, 2024

Pros: Good information at the desk. Correct scheme of known damage.Effective drop off when returning the car.

Cons: No one to meet us at the airport at arrival. Poor explanation of the pick up point. Unnecessary fee for not having to fill up with fuel. Tried to sell the same insurance at the desk that I had chosen not too take when ordering online.
Belgium
Fiat 500
January 16, 2024

Pros: clean office, (mostly) very friendly staff

Cons: very good price, but afterwards the attempt to make you pay fur extra insurance and fuel
Germany
Peugeot 208
November 30, 2023

Pros: They gave me a free upgrade

Cons: They did not meet
United Kingdom
BMW 1 Series
November 14, 2023

Pros: Car was clean

Cons: None
United Kingdom
Opel Crossland
October 13, 2023

Cons: Tried to say there was damage on car - I had pictures to prove it wasn’t done by me . Plus , warning light on all the time but they didn’t want to fix it .
Norway
Peugeot 2008
August 4, 2023

Pros: The dropoff was quick and easy, and the shuttle bus was very convenient. Easy to find their location at the airport.

Cons: The directions to the pickup point could have been much better. We assume the pickup point was outside I had some trouble finding the meetingpoint for the shuttle bus due to unclear directions. I mistakenly thought it was outside the terminal building, but it turned out to be inside. During the rental process, the Ok Mobility agent tried to sell me insurance that I didn't need. The contract presented on their tablet was lengthy and made me uneasy about its contents. As a result of the the above,
Denmark
BMW 1 Series
July 13, 2023

Pros: Quick and nice and friendly staff

Cons: The car was not so clean inside. I would take myself 5 min to shine it up inside.
United Kingdom
Peugeot 208
July 3, 2023

Pros: When we eventually got to pick up the car the person who dealt with us was very professional.

Cons: There was no sign of the representative from OK mobility when we arrived at the airport . I had to make several phone calls to try to track him down. I didn't like the driver who made us wait for over 30 minutes at the airport and then no apologies. It was another company representative that approached us who phoned him and said that their were people waiting. On our return to the uk he dropped us at arrivals and not departures.
United Kingdom
Fiat 500
June 27, 2023

Pros: Perfect car. Efficient colleagues.

Cons: Just a long wait to get the car however nothing to complain about.
Denmark
Peugeot 3008
June 19, 2023

Pros: Very bad shuttle service, I waited 45 minutes, noone came, I had to walked to their office after almost 1 hour staying in the airport, after I complain to them, the lasy start shutting me and threated me with, I will not give you the car, she was really really rude lady. It was really bad experience with OK Mobility and I am really wants to complaine and claim for the bad behavior and rude desk person to discovercars. BR Nima

Cons: Very Bad behavior and rude lady
Spain
Seat Ibiza
June 17, 2023

Pros: Experiencia pésima. Contratamos coche mediante discovercars con seguro a todo riesgo y cuando llegamos a la oficina a recogerlo nos dicen que tenemos que contratar otro seguro con ellos o dejar un depósito de 1300 euros. Me quejo porque yo ya tengo contratado un seguro a todo riesgo y me parece una estafa, la chica que nos atiende nos trata de muy malas formas por lo que decidimos perder el dinero y contratar con otra compañía
Czech Republic
Peugeot 2008
June 15, 2023

Cons: big price for insurance
United Kingdom
Seat Ibiza
April 17, 2023

Cons: the representative did not know the subsidiary I had purchased the hire from
Denmark
Opel Crossland
February 23, 2023

Pros: Good service.
United Kingdom
Seat Leon
February 20, 2023

Pros: Friendly service and good quality car.

Cons: Difficulty of finding meeting point in airport.
Ireland
Peugeot 3008
January 24, 2023

Pros: Everything is perfect

Cons: Nothing
Netherlands
Peugeot 5008
December 29, 2022

Pros: We feel scammed
Canada
Peugeot 208
November 24, 2022

Pros: Excellent price.

Cons: Nothing
United Kingdom
Seat Ibiza
October 5, 2022

Pros: Quick an efficient

Cons: Nothing
Ireland
Peugeot 208
September 28, 2022

Pros: Good value and service.
United Kingdom
Peugeot 3008
August 17, 2022

Pros: Drop off was easy

Cons: Made me pay £1000 more for deposit Didn't include 2 nd driver for free despite your website saying it was included, cost another £65 It was about 15 min walk outside airport terminal in the heat with 3 small children, the pavement ran out, there was a roadside barrier we all had to climb over with 4 suitcases as there was only drive in access to the OK mobility hub. The representative wasn't flexible when I showed her my booking documents so I was forced to pay the additional charges.
Show more

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Gran Canaria Airport
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Economy Elite
Peugeot 2008 or similar
Peugeot 2008
  • 5
  • 3
  • 5
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Gran Canaria Airport
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Seat Leon or similar
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  • 5
  • 2
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Peugeot Rifter or similar
Peugeot Rifter
  • 5
  • 5
  • 4
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Ok Mobility
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Gran Canaria Airport
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
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Compact Van
Peugeot Rifter or similar
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  • 5
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Compact Elite Van
Mercedes Benz Citan or similar
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Compact Elite Van
Mercedes Benz Citan or similar
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  • 5
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The above prices are only approximate and were last updated at 07:22 on 2024-04-26. Prices may vary based on the booking dates, length of rental, and car class.

Gran Canaria Airport (LPA), Gran Canaria, Spain - Canary Islands

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 900.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Iceland, Liechtenstein, Norway, United Kingdom, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.

Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The deductible/excess amount is from 900 EUR to 1800 EUR, depending on the car group.

It is only possible to pay and leave a deposit using the same card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).

American Express, Cash is/are not accepted.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery service costs from 20 EUR to 120 EUR, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 29 EUR refueling service charge.
Diesel vehicles are available for an additional charge of 3 EUR per day, with a maximum charge of 30 EUR per rental. A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 50 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

Top Suppliers at Gran Canaria Airport

Surprice
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Exceptional 9.1 / 117 reviews
+34928141012 / +34607927427 / +34670967214
Gran Canaria Airport, Autopista GC-1, s/n, 35230, Las Palmas
$11 - $53
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-13:00
Sun:08:00-13:00
TopCar
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Exceptional 9 / 1,036 reviews
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Gran Canaria Airport, 35230 Telde, Las Palmas
$9 - $95
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Avis
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Exceptional 9 / 69 reviews
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Aeropuerto de Gran Canaria (LPA), Autopista General del Sur, 35230 Gando, Las Palmas
$16 - $67
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Budget
Budget
Very good 8.9 / 195 reviews
+34902511520 / +34928092330 / +34928092313
Autopista Gc-1, S/N,
$12 - $49
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Omega Rent A Car
Omega Rent A Car
Very good 8.5 / 110 reviews
+34602227988 / +34603843900
Gc-1, S/N, Las Palmas De Gran Canaria
$14 - $46
Working hours
Mon:08:00-20:30
Tue:08:00-20:30
Wed:08:00-20:30
Thu:08:00-20:30
Fri:08:00-20:30
Sat:08:00-20:30
Sun:08:00-20:30
Dollar
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Very good 8.5 / 91 reviews
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Aeropuerto GC. Terminal Llegadas Of. 69. 35230 Telde.
$9 - $112
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
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Thrifty
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Very good 8.2 / 88 reviews
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Tue:07:00-23:00
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Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
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SIXT
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$25 - $50
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
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Hertz
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Very good 8.1 / 83 reviews
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$13 - $142
Working hours
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Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
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Enterprise
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AEROPUERTO DE LAS PALMAS,
Flizzr
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Good 7.8
+34871180192
Autopista General Del Sur Gc-1
$24 - $27
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
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Turisprime
Turisprime
Good 7.7 / 214 reviews
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Autopista Gc-1, S/N,
$9 - $10
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Orlando
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Good 7.5 / 498 reviews
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71 Calle de la Fragua Polígono Industrial De Arinaga, 35118, Las Palmas
$5 - $81
Working hours
Mon:08:00-21:59
Tue:08:00-21:59
Wed:08:00-21:59
Thu:08:00-21:59
Fri:08:00-21:59
Sat:08:00-21:59
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Record-go
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Carretera C-812, Km 27, 015, 35240 Ciudad Las Majoreras- Gran Canaria
$4 - $32
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Goldcar
Goldcar
Good 7.4 / 1,433 reviews
+34918341400
Av. la Aviación, 35230 Telde, Las Palmas
$4 - $19
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key'n Go
Key'n Go
Good 7.4 / 5 reviews
+34918341400
Lpa Arrivals Terminal Office
$23 - $24
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
GoByCar
GoByCar
Good 7.3 / 157 reviews
+34828124450
Polígono Industrial El Goro,Calle de Josefina Mayor 64,35219 Las Palmas
$7 - $32
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Keddy
Keddy
Good 7.3 / 23 reviews
+34902105055 / +34911505000
Gran Canaria Airport, Autopista GC-1, 35230 Telde, Las Palmas
$13 - $20
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:08:00-20:00
Sun:08:00-20:00
Europcar
Europcar
Good 7.3 / 7 reviews
+34911505000
Gran Canaria Airport, Autopista GC-1, 35230 Telde, Las Palmas
$16 - $38
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:08:00-20:00
Sun:08:00-20:00
  1. Car Rental
  2. Canary Islands
  3. Gran Canaria
  4. Gran Canaria Airport
  5. Ok Mobility
 
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