Car Rental – Search, Compare, and Save up to 70%!
Ok Mobility at Gran Canaria Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They gave me a free upgrade
Cons: They did not meet
Pros: Car was clean
Cons: Tried to say there was damage on car - I had pictures to prove it wasn’t done by me . Plus , warning light on all the time but they didn’t want to fix it .
Pros: The dropoff was quick and easy, and the shuttle bus was very convenient. Easy to find their location at the airport.
Cons: The directions to the pickup point could have been much better. We assume the pickup point was outside I had some trouble finding the meetingpoint for the shuttle bus due to unclear directions. I mistakenly thought it was outside the terminal building, but it turned out to be inside. During the rental process, the Ok Mobility agent tried to sell me insurance that I didn't need. The contract presented on their tablet was lengthy and made me uneasy about its contents. As a result of the the above,
Pros: Quick and nice and friendly staff
Cons: The car was not so clean inside. I would take myself 5 min to shine it up inside.
Pros: When we eventually got to pick up the car the person who dealt with us was very professional.
Cons: There was no sign of the representative from OK mobility when we arrived at the airport . I had to make several phone calls to try to track him down. I didn't like the driver who made us wait for over 30 minutes at the airport and then no apologies. It was another company representative that approached us who phoned him and said that their were people waiting. On our return to the uk he dropped us at arrivals and not departures.
Pros: Perfect car. Efficient colleagues.
Cons: Just a long wait to get the car however nothing to complain about.
Pros: Very bad shuttle service, I waited 45 minutes, noone came, I had to walked to their office after almost 1 hour staying in the airport, after I complain to them, the lasy start shutting me and threated me with, I will not give you the car, she was really really rude lady. It was really bad experience with OK Mobility and I am really wants to complaine and claim for the bad behavior and rude desk person to discovercars. BR Nima
Cons: Very Bad behavior and rude lady
Pros: Experiencia pésima. Contratamos coche mediante discovercars con seguro a todo riesgo y cuando llegamos a la oficina a recogerlo nos dicen que tenemos que contratar otro seguro con ellos o dejar un depósito de 1300 euros. Me quejo porque yo ya tengo contratado un seguro a todo riesgo y me parece una estafa, la chica que nos atiende nos trata de muy malas formas por lo que decidimos perder el dinero y contratar con otra compañía
Cons: big price for insurance
Cons: the representative did not know the subsidiary I had purchased the hire from
Pros: Good service.
Pros: Friendly service and good quality car.
Cons: Difficulty of finding meeting point in airport.
Pros: Everything is perfect
Pros: We feel scammed
Pros: Excellent price.
Pros: Quick an efficient
Pros: Good value and service.
Pros: Drop off was easy
Cons: Made me pay £1000 more for deposit Didn't include 2 nd driver for free despite your website saying it was included, cost another £65 It was about 15 min walk outside airport terminal in the heat with 3 small children, the pavement ran out, there was a roadside barrier we all had to climb over with 4 suitcases as there was only drive in access to the OK mobility hub. The representative wasn't flexible when I showed her my booking documents so I was forced to pay the additional charges.