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First Car Rental Mauritius at Mauritius Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Location of office Fast service Good and clean car
Cons: Amount had to be paid in local currency which was calculated using a calculator and an exchange rate that differed significantly from the rate I could find online which was not in my favor The cost for the child seat turned out to be almost 1.5x the price that was indicated on the voucher
Pros: Slightly lower price but based on return experience i would prefer to pay more and use a reputable rental agency
Cons: Car was provided with some stains, dirt and dust inside, although clean on the outside. On drop off the agent tried to argue that i should pay a valeting/cleaning fee because there was dirt on the outside (two bird poo drops and mud around the wheels as it was raining and mud splashes were inevitable). First time ever a car rental agency tried to charge for normal dirt. Would not use this company again as they expect the customers to do the cleaning for them
Pros: Car AC had a problem and they replaced the car within few hours Great service by first car rental
Pros: Excellent service from fabulous ground staff
Pros: They said they will try and change the vehicle and was going to call me but never did. So I guess there is nothing I liked.
Cons: Car had many scratches. For an elite option suv it was definitely not elite at all. The suv was small and not for 5 adults as advertised. The brakes did not work so well. If you pressed the break it did a shutter. Did not feel safe in the vehicle.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: American Express, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off
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