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Autounion at Mauritius Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The first car we had the brakes were shocking. Called them and they swapped the car as wasn’t safe
Pros: Nothing. Service was terrible. Car was rubbish. Not suited for Mauritius Island. Extremely slow, acceleration was shit. We visited Mauritius for our honeymoon and we were late to all our events and activities because the rental car could not reach the speed limits of the road. As a result it was driving much lower than required speed limit to reach destination in time as per GPS.
Cons: Car provided. Upon pickup, I mentioned to the sales rep the car is too small, size wise and engine and he had nothing to say. Waiting too long. Waiting extremely long to hand back keys on return. Will not recommend.
Pros: Desk was easy to find just outside terminal
Cons: Even though we arrived after the time of the car hire starting we were still stuck there for another 45 mins waiting for the car to be delivered. When it arrived it had quite a lot of damage to it and was dirty inside. On drop off there was no one at the desk despite past agreed time and there is no way of out of hours drop off, so sat there stressing we were going to miss our flight waiting for someone to turn up along with 3 other people who also needed to return their vehicles
Pros: Everything excellent
Pros: The assistants were very helpful
Cons: N/A
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
Only cards issued in the main driver's name are accepted.
Maestro, Cash, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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