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Autounion at Mauritius Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Simple and quick
Pros: Not much to be liked
Cons: Very old and mileaged car Very long wait time for pickup and drop off Not great value for money
Pros: Worst rental car partner possibly to find on earth - car wasn’t ready for 1.5hrs after time of booking, booked fuel full-full and car had 1/4 fuel - guy had to drive with us to petrol station to refuel. Bringing back the car - no one at station despite on time arrival - another wait of 30 mins. Finally did the inspection and tried to put damage on me while I had thankfully taken pictures and could demonstrate that the damage was existing. Beyond any level of service, professionalism and quality!
Cons: Worst rental car partner possibly to find on earth - car wasn’t ready for 1.5hrs after time of booking, booked fuel full-full and car had 1/4 fuel - guy had to drive with us to petrol station to refuel. Bringing back the car - no one at station despite on time arrival - another wait of 30 mins. Finally did the inspection and tried to put damage on me while I had thankfully taken pictures and could demonstrate that the damage was existing. Beyond any level of service, professionalism and quality!
Pros: They where very serviceminded.
Cons: The car was not really the class that I excpected and quite old. Anyway it fulfilled its purpose.
Pros: Staff was courteous and helpful.
Cons: Lack of parking spaces close by making pick-up and drop-off more time consuming than in some other airports.
Pros: It’s was good
Pros: Easy to find, as small rental car area in MRU.
Cons: Agent manually filled out paper work despite having my details online and my expected flight arrival, so took time dispatch car to me. The 2017 car was tired and worn, only partly fuelled so had to try to return in same state especially as display screen was hard to read, LCD faded. There were newer similar cars around but all booked apparently and agent did offer an exchange. During return of the car, waited almost 15mins for agent to return to desk.
Cons: Excessive wait to pick up car. Only 1 agent who does everything by hand. No automation whatsoever. Old dirty car. Only 1/2 tank of gas to start..
Pros: Friendly staff
Cons: I ordered a manual gearbox they have me an automatic. Boot seal came off many times. Shock absorbers worn so car scraped the ground over small road bumps.
Pros: Staff was friendly and helpfull
Cons: The small amount of fuel in car and the bad wiper blades.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
Only cards issued in the main driver's name are accepted.
Maestro, Cash, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off