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OLA Mauritius Car Rental at Mauritius Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was in good condition, but an old vehicle and the interior was tired.
Cons: The long waiting times for the representative to arrive upon pick up and again when dropping off the car. The fuel tank was EMPTY. No GPS and no maps.
Pros: Not a lot.
Cons: They were difficult to find and were not at the agreed meeting point. The car was old and in poor condition. It had many dents and various things didn't work, such as the boot wouldn't open, the passenger window wouldn't open and the nearside mirror was broken. The fuel should have been full to full but the car was handed over with the tank an eighth full.
Pros: The desk situation
Cons: the car
Pros: Very friendly and easy
Cons: They did not give us a full tank (but advised on how to get to a pump swiftly)
Pros: They were waiting for me at the airport terminal.
Cons: The car was an older model and had quite a few scratches on it.
Cons: The way I was provided with a “useless” car
Pros: The agent was brilliant meeting us as we landed, and the exact same when we dropped off. Brilliant and quick.
Pros: OLA rep waiting upon arrival. Friendly and courteous with simple rental agreement process completion. Car in good order, clean with clear instruction for drop off. Car dropped at departure terminal with polite and friendly OLA rep on hand to receive. Quick and easy hand over process with no additional costs. First rate service!
Pros: Ola was one of the few agents that bother to return my emails. When the deal on Discover Carhire was better as with them direct, Ashna went the extra mile to assist me. The communication was very clear and professional.They dropped the vehicle off in Grand Baie and they were waiting for us when we arrived about 45 min. earlier than agreed at the airport for the dropoff. I will recommend Ola Mauritius Car hire to everyone I know, I will use nobody else! Thank you for excellent service.
Cons: a issue about the 15 euro drop off fee, that I believed was already in the quotation...
Pros: The agent was friendly and effective. No time wasted.
Cons: Initially struggled or desk to find them. They don't have a office or desk at arrivals, and the agent wasn't there to meet us initially.
Pros: No hassle, honest people, no tricks
Cons: Meeting up with airport rep was not easy
Pros: The car was reliable and the staff attentative
Cons: No name board held up by rep so had to hunt him down at 8pm at night. Very old car (2015) compared to other agencies cars we saw driving around. Car was very dented and looked like a rush job to get it ready for us. We were expected to pay for the parking ticket to get out of the airport.We had no local cash on us.........very odd. we spent MUR 300 having the car cleaned prior to handing it back so that you did not think we had made the car so dirty. Very expensive rental for the product we got.
Cons: First car they rented to us was not a hire car but privately registered. Tourist police stopped us and informed us that we had NO insurance coverage due to the car being a private vehicle.
Pros: No dramas or problems with the car at a reasonable price.
Cons: The agent didn't seek me out at collection (at my hotel) in reception and sat talking to his colleague until someone brought to my attention that he was from a car rental company. Similar problem on drop off in that the agent didn't attend to us for a few minutes and weren't sure we were in the correct place. This is trivial though and my real gripe is; why have the company not returned my deposit to me, 7 days after the car was returned in the same condition it was hired? My money, not theirs!
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