Mauritius Airport (MRU), Plaisance, Mauritius
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Driver's country of residence is United States of America (USA) and age is 30-65
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Mauriconnect Car Rental at Mauritius Airport

51520 Sir Seewoosagur Ramgoolam Int. Airport, Plaisance
0023052551144
Pick-up instructions
Pick up mode meet and greet at SSR International Airport arrival hall gate number 7.
Drop-off instructions
Our company representative will guide you accordingly.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Réunion
Honda Jazz
July 15, 2024

Cons: unclear conditions. and not mentionning that you are responsible for paying the gate when you leave the airport.

United Arab Emirates
Honda Jazz
June 24, 2024

Cons: There is a scam... they compled us to pay extra insurance also it is not at all required. Plz dont entertain these guys.

United Arab Emirates
Suzuki Swift
June 18, 2024

Pros: Nothing

Cons: Car wash bad condition

United Kingdom
Nissan Micra
June 12, 2024

Pros: The pickup was the worst ever- tried to rip us off, made us wait, and scared us with pressure tactics (Ayub) the return was excellent and the person who took the car back was very friendly and very nice

Cons: Above

Australia
Suzuki Swift
May 31, 2024

Cons: Represent not on site upon arrival, which was not advised on booking. Not being able to use a mobile on arrival caused us a problem.

United Kingdom
Honda Jazz
May 31, 2024

Pros: We did not like the pressure the Rep put on us to take out their insurance and I explained to him that we had already taken out fully comprehensive insurance recomembered on the booking website

United Kingdom
Toyota Vitz
May 23, 2024

Pros: once they arrived the process moved relatively quickly

Cons: There was no one to meet us at the airport but a local number to contact by whatsapp was left on a window

United States of America (USA)
Hyundai Grand i10
May 13, 2024

Pros: Great check out. great car

Cons: No pickup near gate 5/6. we had to walk with all bags to Parking C4. lot of time goes during picking up. drop off was quicker.

Netherlands
Suzuki Ciaz
May 13, 2024

Cons: 1) The picking up process lasted for an hour and a half 2) The car provided was not the car booked 3) It was dirty inside (I have pictures) 4) I was promised they will deliver the booked car later, never happened 5) They charged me in local currency using an inflated exchange rate (resulting in +23 euros extra charge)

United States of America (USA)
Toyota Vitz
May 6, 2024

Pros: Still ongoing and no one really help me

Australia
Toyota Vitz
May 5, 2024

Pros: Friendly service.

Cons: Difficulty in finding the representative on pick-up & drop-off.

South Africa
Toyota Vitz
April 22, 2024

Pros: The gentleman that assisted was great

Cons: There was no one for meet and greet and also they operate from their car boot no offices

United Arab Emirates
Toyota Vitz
April 14, 2024

Pros: nothing

Cons: too high conversion rate they charged when paid using credit card as they wont accept local currency in cash, they only need euro in cash! car given was dirty, too far away parking, insurance paper not given at pick up but i was being asked about the same at the time of delivery, even after taking full insurance they wanted me to crosssell 100 Euro additional insurance by scaring me that it will take 2 years to recover my 30K MUR deposit in case of a claim.

France
Hyundai Grand i10
April 8, 2024

Cons: Vol retardé, mail envoyé pour préciser le retard. A 2h du matin, La personne au téléphone nous demande de rappeler à5h à l'ouverture des bureaux (sur la réservation c'était écrit ouvert de 0h à 24h). Nous avons été obligé de prendre un taxis pour rejoindre notre location. Inadmissible

United Kingdom
Suzuki Swift
April 6, 2024

Pros: Nothing, They did not want to serve us. We rented 2 vehicles and no GPS in any of the vehicles and dropping off the vehicle the agent did not want to serve us again. He served the gentleman that had the similar vehicle type that came after me first and did not mention car wash to him... so I was a bit surprised that I got a mentioning of had to car wash the vehicle at the airport????? but I was not informed of this at pick up...

Cons: My family member had to call in to the office, waste time when we had flights to catch and the customer team dropped the phone on him whilst he was explaining the situation of both our vehicles to him.My family member asked if he had to wash his vehicle also at the airport, the agent dealing with my vehicle states No! that he got his vehicle empty and returned it with 3 bars or so and that is fine.My family member contested with him and got upset and states we have the same contract.

South Africa
Nissan Micra
March 28, 2024

Pros: Tried to upsell insurance- would not quit.

Cons: Too long to get on the road - insurance upsell did not stop! First car with no AC. They did meet us to replace and second car was better.

Turkey
Honda Jazz
March 26, 2024

Pros: Trustable, easy communicate, well prepared, meeting on time.

Malaysia
Toyota Vitz
March 25, 2024

Cons: Left side mirror not working meaning could not see bikes, blind spot etc but fixed with a piece of paper

India
Honda Jazz
March 12, 2024

Cons: Representative were very slow and very rude

France
Nissan Micra
March 11, 2024

Pros: Polite. When returning the car; The personnel tried to be as helpful as possible

Cons: I did not like the hard and aggressive sell to purchase unnecessary additional insurance from Mauriconnect Car Rental. I already had full coverage.

Slovakia
Nissan Almera
March 9, 2024

Pros: One front light did not work. Ordered baby chairs- old shits, navigation handler was broked

South Africa
Honda Jazz
March 9, 2024

Pros: Value for money

Cons: Automatic gearbox had a "flat spot" when gear changing took place Should brief one regarding the basic features of the car

Romania
Nissan Micra
March 8, 2024

Pros: Correct, good price

Cons: nothing

Canada
Suzuki Swift
March 1, 2024

Pros: Friendly, helpful, agent in the car park. Made a portable card machine and got the keys

Cons: Car quality was poor, old, scratched automatic with little power and air-conditioner did not work nor was a USB plug available for my SatNav.

United Kingdom
Hyundai Accent (i25)
February 28, 2024

Pros: The agents - upon collection and return of the care - were excellent! Very friendly, informative and efficient was exactly what I needed...thank you to all three.

Cons: The agents were great! The quality of the car was poor - no stop/ start and very inefficient fuel use!

South Africa
Suzuki Swift
February 19, 2024

Pros: They did not really provide any service

Cons: They OVER CHARGED considerably

United Kingdom
Honda Jazz
February 18, 2024

Pros: quick turn around when we returned the car.

Cons: Nobody was waiting for us at the airport and we stood around for nearly an hour, being harangued by local taxi drivers who even suggested that we abandon the hire and use them to get us to the hotel. Eventually the agent arrived, all bright and breezy, saying that he had been getting the car washed - but that still was not good enough as we had had a long flight and were very tired, wanting only to get to our hotel. It took ages for the agent to get the paperwork handed over.

Netherlands
Toyota Vitz
February 17, 2024

Pros: Ease of rental. Only interest was the petrol level.

Cons: Representative meet&greet was not there to meet us on arrival.

Mauritius
Suzuki Swift
February 9, 2024

Pros: Very friendly staff.

Cons: Took a long time to get the car picked up.

United Kingdom
Toyota Vitz
January 16, 2024

Pros: Great price and great service

Mauritius
Toyota Vitz
January 5, 2024

Pros: Adrien was superb and made it an easy process. He explained in details about the company and the rental policy. Abishek collected the car and inspected as per policy and asserted all the questions. Thank you both.

Cons: Nothing to mention

Latvia
Toyota Vitz
December 28, 2023

Pros: nothing

Cons: it was a scam

United Kingdom
Honda Jazz
December 25, 2023

Pros: No one came forward to see me I had to find the rental company all they did was get more money out of me

Cons: I dint like any service from this company

United Kingdom
Nissan Micra
December 20, 2023

Pros: Not a lot of positives.

Cons: Wasn’t clear where to collect- took about 1 hour. Tried to charge me an additional 80€ even though I was fully covered by insurance. The car agent wasn’t bothered about filling in the existing damage sheet, he wanted me to do the work- the car was well used, scuffs, dents, scratches. damaged rear wiper. Tank wasn’t full! When I returned the car I was charged for cleaning the car. Front seat belt faulty , not interested told me to phone a number??? It’s illegal, arrogant man.

Hong Kong
Honda Jazz
December 19, 2023

Pros: Relatively good price

Cons: First time to know customer need to clean the car before return

Switzerland
Suzuki Swift
December 16, 2023

Cons: We had to clean the car before giving it back and we're not aware of it before arriving to Mauritius

South Africa
Nissan Almera
December 14, 2023

Pros: Thant he waited for us upon arrival with our names on a document to make collection of the car easier

Cons: The long process and the long wait fol a person to drop off the car

United Kingdom
Toyota Vitz
December 11, 2023

Pros: Service was just perfect. Very polite and courteous staff. Keep up the good work.

United Kingdom
Suzuki Swift
December 10, 2023

Pros: The car was in very good condition and the staff were very friendly and helpful.

Cons: The pick up at Gate 8 is not the most straight forward. There is no real reception and we were guided to Mauriconnect staff by locals. Only when you saw the polos and the business logo then it made sense. The worse thing was the sat nav. This was not a satnav it was a Samsung mobile phone with google maps. The attachment to the windscreen did not work and would continuously fall off the window. In the end my wife held the phone and directed me way. I would like a refund on the satnav payment.

United Kingdom
Toyota Vitz
December 10, 2023

Pros: price

Cons: car needs to be returned clean inside and outside so be prepared to pay extra for cleaning and finding a car wash no office, all paperwork etc done outside fuel is not full to full

Italy
Hyundai Grand i10
December 8, 2023

Pros: Brand new car

Cons: - try to make you pay for little scratches you did not make or for cleaning the car (that was in standard conditions after 1 week of use) - very push in trying to sell additional insurance

United Kingdom
Honda Jazz
December 5, 2023

Pros: Good value

Cons: Didn't get the car we hoped we had booked-Honda-we got a Swift instead which has a much lower safety rating

South Africa
Toyota Rush
December 5, 2023

Pros: Friendly and efficient

United Kingdom
Suzuki Ciaz
December 3, 2023

Pros: Most helpful staff and simple paperwork

Cons: Not always somebody there to receive you at the airport and the worry of calling on what's app

Saudi Arabia
Nissan Micra
November 29, 2023

Pros: The car is very heavy during climbs

Czech Republic
Suzuki Swift
November 27, 2023

Pros: Price is very good. Car was quite new and in good condition.

Cons: Nobody waited on us on agreed time in arrival hall. Local taxi drivers navigated us for C4 car parking, where Mauriconnect operates (no office at all...). Be prepared to check your car in most detail way (take photos), fill to contract any even smaller scratch or damage. Check fuel level, wash your car before returning...

Switzerland
Suzuki Swift
November 27, 2023

Pros: They were very helpful

Cons: I would add a short map with special roundpoint rules in Mauritius.

South Africa
Hyundai Grand i10
November 23, 2023

Pros: Overall good value for money

Cons: Time consuming when collecting the vehicle

United Kingdom
Toyota Vitz
November 21, 2023

Pros: Clean, new cars

Cons: No agent at arrivals hall

United Kingdom
Hyundai Grand i10
November 20, 2023

Pros: Easy friendly.

United Kingdom
Toyota Vitz
November 19, 2023

Pros: Absolutely nothing. They were appalling. Rude, unprofessional, unhelpful, another rental company had to call them on our arrival as no one was there. They gave me an old phone with the screen hanging off as the sat Nav we paid for, incredibly dangerous and we had to buy a local sim and use our own phone instead as it was such a piece of junk, phones have lithium battery’s they shouldn’t be hanging apart. Of course we said this to the rental company but he was obnoxious and rude.

Cons: Everything. I’d rather walk than have anything to do with this company again.

France
Hyundai Grand i10
November 14, 2023

Pros: Fast, easy, and friendly service.

Ireland
Hyundai Grand i10
November 11, 2023

Pros: Very helpful ABUshake I’m sure that is not how you spell his name

South Africa
Toyota Vitz
November 4, 2023

Pros: Excellent service. Outam (shown in picture with me) was very friendly and helpful. Always available on WhatsApp to answer my queries.

Cons: Nothing

United Kingdom
Toyota Vitz
October 16, 2023

Pros: Staff were plea and helpful and car was reliable and clean

Cons: Need to make more staff available to assist their clients and to easily find the located area. Also preferably indoors to complete paperwork work etc., following a long haul flight

Italy
Hyundai Grand i10
October 13, 2023

Pros: mi hanno restituito i soldi bloccati nella carta di credito dopo tre giorni

Cons: mi ha proposto oltre alla mia assicurazione fatta con discover una sua assicurazione del costo di 300 euro.

United States of America (USA)
Hyundai Grand i10
October 12, 2023

Pros: Friendly staff, especially the gentleman who help us with paper work, when we dropped the car. I believe his name is Ashvin.

Cons: Insurance policy.

Poland
Suzuki Swift
September 19, 2023

Pros: Drop off was easy and fast

Cons: Pushing to buy additional insurance and necessity to clean the car before return

United Kingdom
Honda Jazz
September 17, 2023

Pros: New car.

Cons: An extra fee I was charged for a car not being washed at the end of rental period. That, I have not seen anywhere in the world before.

India
Honda Jazz
September 15, 2023

Pros: Customer service is fantastic and responsive. Agents at the airport and over the phone are polite, respectful, friendly and helpful. Rentals are fairly reasonable.

Cons: The car was old, driven a lot and had a lot of issues. In the beginning it was very slow to pick up even with full throttle on highway. The next day the battery died without any explanation (no lights on etc.). The day after it had no pickup on slopes. I thought it was because of an old car but then after checking under the hood, I saw that there was minimal amount of coolant. I added water and the pickup improved, still slow but alright for a car this old. I Recommend updating the fleet.

Netherlands
Toyota Vitz
September 15, 2023

Cons: Paperwork was done out of the boot of a car, a dodgy place for the transfer, and communication issues. We also got charged an extra fee for not cleaning the car when we received it dirty and received a different car than ordered. Overall it was an unpleasant experience even though the vehicle was otherwise decent.

France
Toyota Vitz
September 14, 2023

Pros: Clean car and in great condition

Cons: The only thing that bothered me is that the agent insisted that I get the full insurance.

South Africa
Suzuki Swift
September 7, 2023

Pros: Thorough explanation at pickup

Cons: Car had an unpleasant smell inside

South Africa
Honda Jazz
September 4, 2023

Pros: No frills, no fuss. Just good value for money service

Cons: There was no one at arrivals to great us. We didn't know where to find them and had to buy a sim card to call them.

United States of America (USA)
Hyundai Grand i10
September 4, 2023

Pros: Nothing

Cons: I was blamed for damage I did not do.

South Africa
Honda Jazz
August 30, 2023

Pros: Clean and fuel efficient vehicle.

Cons: The request was for meet and greet upon arrival anf there was no one to meet us. We had to wait almost half an hour for a representative. Then - midway through collection the representative took a call and left us waiting again - until someone else completed the transaction.

United Kingdom
Suzuki Swift
August 29, 2023

Pros: This company should never be used. They are crooks. There was no one to meet & greet us - just a sign with a phone number. The car’s automatic gear system needed fixing - it struggled moving through gears, a real danger on the motorway. But most bitter of all …

Cons: … they hit us with a bill of Mauritian Rupees 12,000 - over £200 on return. The guy ran his finger BENEATH a specific invisible point if the front fender and claimed there was a fresh dent there. He only went to that point of the fender, with miraculous ‘sight’. They pointed out 2 other scratches which they held me responsible for. These were not visible when we picked up the car from a poorly lit car park about 100 metres from the airport terminal.

Italy
Toyota Vitz
August 28, 2023

Pros: The car was new and in fairly good conditions

Cons: The staff is very pushy trying to upsell insurance although I made clear I already had a full coverage from discovercars, the category of the car was lower than the one I paid for, they charged an additional fee because the car body was not clean (it was raining the day before returning the vehicle) and this never happened to me in years of car rentals around the world.

India
Honda Jazz
August 23, 2023

Pros: The Car quality was good

Cons: The representative who was there at the time of the drop off was super rude, his only intention was to get some additional money, first he wrongly tried to claim damages to the car then when i told him that the car is fully insured he tried claiming car was unclean from outside despite me cleaning up the previous night, also tried to threaten me when i resisted

South Africa
Honda Jazz
August 21, 2023

Pros: At night they check the car with a cellphone light and go thru every single scratch

United States of America (USA)
Suzuki Swift
August 20, 2023

Cons: They just want to cheat there coustmer

South Africa
Toyota Vitz
August 19, 2023

Pros: Quick pick up

Cons: Please make sure you check your car rental properly as the agent wanted to pressure me to settle for the damage immediately. The car wash gets to as they expect the car to be clean when retuned.

United States of America (USA)
Honda Jazz
August 19, 2023

Pros: Very professional pickup employee- escorted me to car and gave a very detailed rundown.

Cons: Unclear direction: “car should be returned clean” is not the same as “must be returned spotless or we will charge you.” Pickup location was not within the normal rental car area- a man was holding a sign (that wasn’t easy to see) at the back of the arrivals area. Car was in the normal parking lot 10 minutes walk away from the terminal, and the transaction was finalized in their “office” - the back of another car that had been turned into a desk.

South Africa
Suzuki Swift
August 12, 2023

Pros: Instant respond to mails and Whatsapp

Cons: Pointed out the insurance I had was bad and added another 100 Euros to my payment. I was exhausted after the flight so did not think it through, know it was my choice. But did feel taken advantage of

United Kingdom
Hyundai Grand i10
August 10, 2023

Pros: Nothing.

Cons: Everything. Rude customer service. Overpaid on petrol. Paid a cleaning fee. I have never rented a car before and had to do this. Ever. I would like my £20 refunded.

United Arab Emirates
Honda Jazz
August 10, 2023

Pros: Nothing

Cons: Payment process from a boot of a car in the middle of the parking. Very dodgy and unsafe

Netherlands
Toyota Vitz
August 8, 2023

Pros: Very good service. When I wanted to turn my car in early in the morning they made sure there was someone to pickup the car at 4:45 A.M. so I didn’t had to hurry to get to my flight

Cons: Picking up the car took a while before we where brought to the car. (30/40 minutes)

Australia
Toyota Vitz
August 5, 2023

Pros: The car was in good condition on pickup, quite new. But pickup was not where stated on the voucher, and you have to call them on a local Mauritius number for them to come and get you. A local called for us. To be fair, all the company's seemed to use this method. They were located in the airport car park tho, and could have just said where.

Cons: I did not read the hand completed paperwork once it was finished as I had read the t&c carefully before renting. I will in future. They got the return date wrong on the paperwork, and were confused as to why we were returning the car "6 days early, and had we called the office." They added an extra, hand written condition that the car just be returned "clean (washed) in the condition we received it." without telling us. This is not a reasonable condition for a week of car rental.

South Africa
Suzuki Swift
August 2, 2023

Pros: Nothing

Cons: Staff assaulted me. I have a recording of the incident.

South Africa
Hyundai Grand i10
July 31, 2023

Pros: It was a new vehicle

Cons: I was charged for damages I didn’t incur. It was pouring rain when I picked up the car and I could not inspect the vehicle properly as it was a black car and had raindrops all over it , therefore unable to see the scratches and dents .

United Arab Emirates
Honda Jazz
July 28, 2023

Pros: There was a representative with name board at the airport exit to receive us, so it was easy to spot the car. Car was new and clean, although I got Swift instead of requested Jazz ( same spec and size, so didn't matter much). Agent showed all the papers and briefed on the speed limits in Mauritius. Dropping off the car was easy, inspection & refunding process was quick. There were reachable contacts for any assistance.

Cons: Car parking slot was little far, so have to carry all luggage in trolley to the spot, bit tiring especially while travelling with small kid. Agent was insisting to take additional insurance of 60 EUR, so that everything is covered. I didn't understand since I have already paid for discovercars full coverage. Anyway, I didn't opt that offer by the agent.

India
Suzuki Swift
July 23, 2023

Pros: Ease of picking and dropping off the car..

Cons: Instead of Swift I was given grand i10.. where the key fob was not working and damaged.. had to manually insert key to open the door.. I was coerced into buying insurance from the rental company..

United Kingdom
Toyota Vitz
July 18, 2023

Pros: Car was new, clean, fuel efficient

Cons: As stated previously I was happy up until the end when returning the car and the agent used a minor scratch on a plastic hub cap worth about £15 to get more money out of me. This was a clear money making tactic. Very short-sighted customer service, as I left feeling like I had been ripped off.

Portugal
Toyota Vitz
July 17, 2023

Pros: It's all very organized, the agents are all very nice, quick service and car in good conditions.

Cons: Nothing to say.

Australia
Suzuki Swift
July 14, 2023

Pros: They were very professional and very detailed with all the terms & conditions, no hidden charges or costs.

Cons: None

Italy
Suzuki Swift
July 11, 2023

Pros: kindness of the staff

Cons: Car remote control didn't work, battery flat

India
Hyundai Grand i10
July 3, 2023

Cons: They Scam you to buy additional insurance.

United Kingdom
Toyota Vitz
June 27, 2023

Pros: The car was nice and clean.

Cons: I didn't like that they offered additional insurance, which was way mor expensive that the one I already had, and it felt almost like it was imposed or there may be issues. The agents seemed distracted doing several things at the same time, we were not clear where to wait for our turn.

Italy
Honda Jazz
June 26, 2023

Pros: Ash is very efficient

Australia
Nissan Micra
June 10, 2023

Cons: No-one was there to meet us at the airport as described. The rental car company is run out of the boot off a car and took ages to complete the paperwork. The exchange rate they used to calculate the rental charge was way below the actual exchange rate. The car we had while it was probably in the class we ordered felt like it was going to fall to bits on every gear change.

India
Hyundai Grand i10
June 6, 2023

Cons: The agent did not drop us off near the entry gate like they did during pickup

India
Honda Jazz
May 30, 2023

Cons: Though they claim it is 24×7 assistance after I had a puncture in the Tyre. I called them in evening, no body came to attend the car till next day morning. After 3 phone call follow ups they reached out at 10.30 AM. Half of my day got wasted following up with them. My all sie visits of day has gone for a toss. Very unprofessional guys.

Czech Republic
Hyundai Grand i10
May 29, 2023

Pros: I do not recommend these scammers! there is no branch at the airport, after arrival we had to call the representative by phone, the car was handed over to us at night in the dark and in the rain. It was therefore not possible to thoroughly inspect the car. When returning, the car rental company charged us with a scratch on the bottom of the car, which we could not detect without a mirror,and in the dark and rain when we took it over. It is not customary to take a picture of the car from below:-(

Cons: I do not recommend these scammers! Considering that we drove only on paved roads and parked in the hotel parking lot, we could not cause damage to the lower part of the car. The car rental company refused to show us their photos taken at the beginning of our vacation to prove the sale of the undamaged car. Nevertheless, after an hour of accusations, we were given a fine which, in addition to being unjustified, was also excessively high.

South Africa
Toyota Vitz
May 22, 2023

Pros: Nothing

Cons: They were total rip off merchants operating from the back of a badly lit car park

Belgium
Honda Jazz
May 20, 2023

Pros: brand new car and price

Cons: waiting was too long and a bit difficult to find them

Australia
Hyundai Grand i10
May 18, 2023

Pros: Staff and friendly service

Cons: Nothing

United Kingdom
Toyota Vitz
May 7, 2023

Pros: They inspected the car with me present at the end of the hire period and returned the held deposit.

Cons: No office. No paperwork prepared on the condition of the car which was dented and heavily scratched in multiple places.

United Arab Emirates
Toyota Vitz
April 28, 2023

Pros: Meet anfd greet at airport well organised

Cons: They asked me to was car, washed from out side but charged me MUR 500 because inside was not cleaned. Ashwin took the money and put in his pocket. Did not provide receipt. Said will send by email but never sent !

United Arab Emirates
Hyundai Grand i10
April 24, 2023

Cons: The full coverage insurance sold by agent was costlier (MUR 3000) compared to discover car rates. That too has to be paid only by MUR, not in other currencies

Australia
Honda Freed
April 23, 2023

Pros: The price

Cons: No one was waiting for us at the terminal as instructed. We had no idea where to find the agent and had to ask a local to call them. Their office was out of the boot of a car. The GPS was a SIM card for my phone which ran out of credit half way through the trip. The petrol was only on 2 bars and we had to drive in the rain at night to the other side of the island so stop for petrol on the way. The agent tried to give us the wrong car so it took longer than it should have to collect the car.

South Africa
Honda Jazz
April 20, 2023

Cons: The agents were very rude and used the deposit I had as a means to threaten me and take more of my money. The agent kept lying about the terms of the car when I had to submit and use these lies as a basis of charging me and taking my deposit. Definitely would not take this service again

South Africa
Nissan Micra
April 18, 2023

Pros: They supplied a car

Cons: They are bot transparent and helpfull at all. They shoot from the hip and make promises and deliver on nothing at all. They promised to return my deposot when I give the car back but then made several excuses ending up in me still waiting for the depoait to be returned. Point is they are really dodgy.

United Kingdom
Honda Jazz
April 13, 2023

Pros: friendly personnel.

Cons: wrong instructions given as to meeting point,- ie gate 7 but nobody there so we had to go and ask another person and then go back, etc car park is far away, no main desk.

Portugal
Toyota Vitz
April 13, 2023

Cons: Difficult to identify car return point. No sign of Mauriconnect.

Ireland
Hyundai Accent (i25)
March 18, 2023

Pros: nothing,i had a problem to find this guy at begin,he left sign with my name on airport window and dissapeared on 30 mins!!!!!!!

Cons: car was stinky!!!!!!!nothing worked inside like ,passenger windows ,problem with closing,buttons to change air blowing,not worked at all!!!!even on doors was no upholstery!!!!!!!and was stinky,stinky,stinky like hell!!!!!!!

Czech Republic
Toyota Vitz
March 16, 2023

Pros: Reasonable value for money, car in very good condition (brand new), easy pick-up and drop-off process.

Bulgaria
Toyota Vitz
March 11, 2023

Cons: I added as an extra a gps. They provided an old samsung phone with an offline google map of the island?! I could do that for free. I asked them for a real GPS which also provides the traffic information, and they gave me 10 years old Garmin which was not working properly. They did not want to refund the GPS fee. We ended up buying a local sim card and using our phones instead of the gps we paid for. The Garmin lost the direction 5 minutes after we were out of the airport. Useless!

United Kingdom
Toyota Vitz
March 6, 2023

Pros: Drop off was easy and quick enough - although they don't have a rental desk at the airport so we weren't sure where to drop the car. We pulled into the carpark and they seems to find us which was handy! The car was new and clean and in good condition.

Cons: On collection we couldn't find the representative easily but once we did she was very nice. The guy who sorted the car was not so nice. He was very pushy and took a long time to get it all sorted as he just wanted to sell us extras - extra insurance and GPS. He would not stop asking about the additional insurance (full cover) which continued to delay us. It left us feeling very uncomfortable about driving the car and relying on discovercars 'full insurance'. On return the guy was great,very nice

United Arab Emirates
Toyota Vitz
February 24, 2023

Pros: Convenience and ease of doing the business

Cons: Car’s condition could be a bit better. Both cleanliness and overall running condition.

Romania
Toyota Vitz
February 7, 2023

Pros: The car drive.

Cons: Don't have a office, all interaction happened in parking B1. No metter if it raining or sun burning. All the damages of the car was checked by the "agent" after I starting take a pictures of them. The car had a screw inside in front of the left wheel (I changed him with the reserved wheel, ofk course with the low pressure) and the bad smell inside. And of course the additional insurance. This "agent" explain to me that your, full coverage insurances are just a scam "Big corporation scam".

Estonia
Honda Freed
January 20, 2023

Pros: All good!

Cons: I prefer to get car with full tank! Better visibility in B1 for dropping the car.

Russian Federation
Hyundai Grand i10
January 13, 2023

Pros: Very good and friendly representatives, very helpful, fast and easy service, good choice of cars

Cons: difficult to find the parking when returning a car

India
Honda Jazz
January 3, 2023

Cons: They cheat on the car options. They will never give you the car that is displayed. The car that they give you is a level lower than what was promised. They charged over and above MUR 6000 for insurance

Sweden
Honda Freed
January 2, 2023

Pros: They were quick.

South Africa
Nissan Micra
January 1, 2023

Pros: Accommodated my late drop off with only a small penality payment

South Africa
Nissan Micra
December 31, 2022

Pros: Buy insurance at the airport only

United Arab Emirates
Toyota Vitz
December 30, 2022

Pros: The ease of renting the car .

Cons: The insurance says full but does not include any damages and therefore need to buy additional insurance which defeats the meaning of full insurance when you are buying it online .

United States of America (USA)
Hyundai Accent (i25)
December 29, 2022

Cons: This company is trained in fraud. Horrible agents who try to trick one. Very unprofessional behaviour.

United Kingdom
Honda Jazz
December 25, 2022

Pros: Very nice chaps

United Kingdom
Honda Jazz
December 25, 2022

Pros: Large accident damage at front of car plus many smaller scratches

Cons: Take as many photos as you can before you you agree to the car as you are going to be charged and understand you are not going to get the vehicle you might have thought. Crash damage vehicle are rented out as normal.

Czech Republic
Hyundai Grand i10
December 22, 2022

Pros: Easy process of pick up

Cons: The car was in pretty bad condition, very bad smell when using AC, brakes need to be replaced, car scratched everywhere. Very long waiting time for drop off as there was just 1 person working.

Hungary
Honda Jazz
December 18, 2022

Pros: The very first situation when car remtal agency actually released the deposit right away not leaving it to the bank…SUPER!!

Belgium
Hyundai Grand i10
December 14, 2022

Pros: Verry old car. Payed for 14 days gps but it was just an old phone with a mab from Mauretius. It cant see the nord if there is no card in it for the internet. Want my money back for this (gps) I buyed a card to put in my GSM so I could find the way (was hoplesly lost if we went of the road and it is dangerous if you are not used to drive left.!!!!

United Arab Emirates
Nissan Almera
December 12, 2022

Pros: The car was clean and no time was wasted after dropping the vehicle. The agent at the dropping point was helpful.

Cons: Pick-up was a nightmare.. the agent was selling mobile SIM cards to other customers and asked us to wait. He also collected additional money as there was no change. Moreover, the car model was different and had many issues which were noticeable after driving above 50 km/hr.

United Kingdom
Honda Jazz
December 7, 2022

Pros: The agent was bi-lingual, the car was clean and a good car

Cons: The car was quite a way from the office and it was really hot! The agent was very pushy concerning the extra insurance cover. The windscreen washers on the car didn't work. There is hardly any signage as to where you return the car so we ended up doing a double tour of the airport car park.

Netherlands
Hyundai Grand i10
December 4, 2022

Cons: They charged us more than what had been on the contract, ("if you pay cash in rupees this is the price,

United Kingdom
Nissan Almera
November 26, 2022

Pros: Upfront price.

Cons: Slow pick up checks due to previous renter causing many many scratches and damage. On drop off there was a very minor scratch on the driver side front bumper. The passenger side front bumper has a massive chip which would require replacing the whole bumper. Yet, the owner of the rental company made up a price for the repair (MUR 6,500 = £130).

United States of America (USA)
Toyota Vitz
November 25, 2022

Pros: Good price

Cons: The rental car agent was incredibly pushy that we purchase their insurance even though we already had full insurance coverage.

Ireland
Hyundai Grand i10
November 23, 2022

Pros: Mauriconnect is a local company and I always believe in supporting local companies, especially when being welcomed for a holiday in a new country.

Cons: The rate that was displayed on DiscoverCars.com was not the rate that I was made to pay when collecting the car. The cost was converted to the local currency based on their own currency conversion (which was worse than what my bank offers). A better deal was offered if I pay cash, still with a worse conversion rate than my bank. We ended up having to pay slightly more (about 10%) thank what was quoted through Discovercars.com.

Canada
Honda Jazz
November 21, 2022

Cons: Mauriconnect charged me around $500 for a dent which I didn't do. The agent knew exactly where the dent was, so he stop there and showed me a dent that was a hidden beneath the side skirt of the vehicle and made me pay for that.

Switzerland
Suzuki Ciaz
November 21, 2022

Pros: The value for the price was great and response of the agent

United Kingdom
Honda Jazz
November 19, 2022

Pros: Good car in good condition

Cons: Had to wait 30 minutes for representative and lack of 3rd party cover despite paying for all inclusive insurance

Romania
Suzuki Ciaz
November 18, 2022

Pros: The car was fine

Cons: Beware of hidden costs. They charge you with a different exchange rate if you pay by card. Also, at drop off I I was asked to pay a cleaning fee because the car had some sand inside. This was not mentioned in the contract nor was I informed at pick up. They confirmed that they forgot to tell me but still they made me pay the fee and they were rather rude. Slow pick up and very slow drop off. It was unpleasant and they don’t seem very professional.

United Kingdom
Honda Jazz
November 14, 2022

Cons: very rude staff, unfair treatment, no checks under the carriage for damage when picking up the car but immediately finding something there when returning it

France
Hyundai Grand i10
October 31, 2022

Pros: Correct value for money

Cons: Car condition (breaks noise, tyres a bit under inflated, windscreen wipers noisy and tired).

Slovenia
Toyota Vitz
October 29, 2022

Pros: Fast check-in and check-out, fair rental conditions, good car (only 5000 km done before), great and friendly staff

Cons: There was nothing that we didn’t like

United Kingdom
Toyota Vitz
October 29, 2022

Pros: very helpful staff. Car was excellent

Greece
Honda Jazz
October 27, 2022

Pros: Everything was fi

France
Toyota Vitz
October 26, 2022

Pros: Rental counter was easy to find and the car good condition.

Cons: The representative insistance on taking an additionnal insurance coverage despite the full covearge option choosen at the time of the booking.

Slovenia
Nissan Almera
October 11, 2022

Cons: Trying to sell additional insurance..

United Kingdom
Toyota Vitz
October 10, 2022

Pros: Car should not be rented. Old and dirty with rust prominent

Cons: Ease of access at airport

United Kingdom
Nissan Micra
October 8, 2022

Pros: There was nothing especially good.

Cons: The attempt to force me to pay twice for my added insurance was very disappointing, as was the broken headlight-indicator unit on collection.

United Kingdom
Hyundai Grand i10
October 6, 2022

Pros: Nice little car

Cons: Well Overcharged - they blamed it on exchange rate Pressure regarding additional cdw even though we had paid for it already through discover cars

Réunion
Hyundai Grand i10
October 4, 2022

Pros: Nothing

Cons: A bit of everything

South Africa
Hyundai Grand i10
October 2, 2022

Pros: Drip off was great

Cons: Charging in non-agreed currency and pressure to buy policy.

Poland
Toyota Vitz
October 1, 2022

Pros: Client service

Cons: Car was a bit torn down with some safety systems apparently malfunctioning.

United Kingdom
Nissan Micra
September 29, 2022

Pros: Simple process, decent value

Cons: Car wasn’t the cleanest inside

United Kingdom
Nissan Almera
September 19, 2022

Pros: Nothing

Cons: AVOID LIKE THE PLAGUE. We used Discover Cars to arrange our car rental in Mauritius. You get quoted a price in sterling. However, you only pay Discover Cars their commission amount. The balance is quoted in euros and payable to the rental company in Mauritius which was Mauriconnect. The local currency in Mauritius is (MUR). The prevailing exchange rate for the euro was 45 MUR to the euro. However Mauriconnect wanted to charge us 50 MUR to the euro for the car rental and holding deposit.

South Africa
Hyundai Grand i10
September 17, 2022

Pros: Not much.

Cons: The car was in poor condition- effectively blackmailed into taking further insurance for Rs3600 due to discover cars additional full comprehensive insuarnce not being comprehensive. The car petrol guage didnt work so i had to be driven back to the petrol station to prove to the car rental company that i am not a thief or liar - and that i did fill the tank - which he reluctantly agreed to despite being shown by the petrol attendant that he could only fill Rs75 to fill the tank.

South Africa
Nissan Micra
September 16, 2022

Pros: Very efficient at collection.

Cons: Too much time during the return of the vehicle.

United Arab Emirates
Toyota Vitz
September 12, 2022

Cons: Mauriconnect car rentals forced me to take full coverage insurance even after I have taken the full coverage from discover cars online by saying it will not cover third party damage. Literally threading the tourist. Also they cheated on the currency exchange rate by charging higher and gave me a car with worn out tyres and a bad condition car.

United Arab Emirates
Toyota Vitz
August 30, 2022

Pros: Nothing, will never deal with them or recommend them

Cons: Every aspect, old car, lying employees, bad navigation, bad behavior

Spain
Honda Jazz
August 27, 2022

Pros: Nothing.

Cons: Accused me of having scratched the UNDERNEATH of the car despite the photographic evidence against this. Ended up being charged for this. Very rude and argumentative staff. Avoid this company!!!

Zimbabwe
Honda Jazz
August 24, 2022

Pros: The service was quick, friendly and hustle free

Cons: Could not easily locate the desk at the airport as we were looking for Discover car rental instead.of Mauriconnect. Please ensure to be clearer on the name and location of desk

United Arab Emirates
Hyundai Grand i10
August 20, 2022

Pros: Car condition was good, great value for the money.

Cons: Agent not logging all defects on the pickup sheet requiring me to pay more attention and asking for info to be added to the inspection. Car didn’t have tank of gas full making it tricky to return with the same levem of gas. Even though my rental had a fixed price in AED/EUR, The rental company charge in MUR converting from EUR using their own exchange rate which is 15% higher than market. That’s unfair. They shouldn’t be making money out of conversion rates.

Réunion
Honda Freed
August 15, 2022

Pros: good service

United Kingdom
Honda Freed
August 11, 2022

Pros: Very pleasant to deal with once in Mauritius.

Cons: Hard to book direct.

United Kingdom
Toyota Vitz
July 31, 2022

Pros: Friendly and helpful staff. Car excellent condition.

Cons: Took a long time for staff to get token to let us leave the car park. Signage for drop off was confusing.

France
Toyota Vitz
July 13, 2022

Pros: at airport

Cons: exchange rate

South Africa
Toyota Vitz
June 22, 2022

Pros: - rental kiosk is very close (a minutes walk) to/from airport arrivals & departures - vehicle was mechanically sound

Cons: - on arrival had to wait 50 minutes for service as clerk was very busy - vehicle had embarrassing number of scratches and dents all round - vehicle was not clean at all inside and out - clerk strongly advised to take zero excess insurance at a much higher additional cost - clerk promised to email through final invoice but not received almost more than two months later - total final cost far exceeded quoted cost

India
Hyundai Grand i10
June 18, 2022

Cons: I was asked to pay for a scratch I didn't even know about. That was very unprofessional and unreasonable!!

India
Honda Freed
June 15, 2022

Pros: Nothing good to comment

Cons: Horrible !!! Although it was value for money at the beginning, it definately isnt value for money as they rip you of at the time of delivery adding MUR 9,000 for insurance although while booking it says included in discovercars website. They also inform if we would have come directly to book we would have saved USD 115 !!! What a rip off.

Switzerland
Toyota Vitz
June 10, 2022

Pros: The agent was super nice. Helped out with advice, tips,etc

Cons: Small team and car wasnt new

Canada
Toyota Vitz
June 4, 2022

Pros: Not much

Cons: See above.

Poland
Hyundai Grand i10
May 30, 2022

Cons: They try to sell me additional insurance and they said they don't respect full coverage option.

United Kingdom
Toyota Vitz
May 21, 2022

Pros: The service was highly efficient and communication was very clear on the overall process and what to expect.

Cons: The car itself had lots of damage and scuff, we saw this as a positive as any small scuff on a brand new car would have been picked up right away. Besides this, everything else was great.

Czech Republic
Nissan Almera
May 20, 2022

Cons: GPS was nonsense, it didn't work. Price was discutable - euro price was set and ok, but exchange rate was horrible and done in purpose. they tried to rent me different type of car (small) instead of medium, that I ordered.

United Kingdom
Honda Jazz
May 3, 2022

Pros: nothing

Cons: car was very old and in poor condition, stained seats, body work scratched and dented etc

United States of America (USA)
Hyundai Grand i10
April 24, 2022

Pros: The car was never, but it wasn't completely clean inside or out. It was also smell of smoke in the vehicle even though there's a large no smoking sign on the dash.

Cons: The first rental agent was informative and helpful. On the return the other agent wasn't friendly and un pleasant.

Czech Republic
Hyundai Grand i10
April 11, 2022

Cons: They wanted like 3 times to pay another insurance, but I already paid you Total Coverage…

Belgium
Hyundai Grand i10
April 9, 2022

Pros: Below standard. Car was quite old. 100 kkm. Not an I10 Grand but a standard I10. Representative kept on asking paying extra insurance. He spoke not well English nor French. Not friendly at all.

United Kingdom
Hyundai Grand i10
April 6, 2022

Pros: They delivered to our hotel but this cost us. The young guy was friendly and dropped us off at terminal.

Cons: I’m not sure bc the car that arrived had a completely bald tyre and was very old with lots of miles . No USB, no SatNav and scratches, scrapes and bumps all over it. Alloys destroyed.

United Kingdom
Toyota Vitz
April 4, 2022

Pros: quick and easy

India
Honda Jazz
April 1, 2022

Cons: Insistence on overall insurance coverage

Romania
Honda Jazz
March 29, 2022

Pros: Fair price.

Cons: Lack of language skills.

France
Hyundai Grand i10
March 26, 2022

Pros: A bit too long

United Kingdom
Toyota Vitz
March 25, 2022

Pros: Efficient, helpful, even down to providing sim cards at a good price.

Cons: Return map on back of rental paper is out of date. Should have been pointed out at rental. Slight confusion in big car park.

Turkey
Toyota Vitz
March 24, 2022

Pros: They have cheated us over charged for everything and small damage. And haven’t released our deposited amount for 20 days even they have extra 450€ charged for small damages .

Portugal
Nissan Almera
March 24, 2022

Pros: Car was clean and ok

Cons: Long wait at airport

Czech Republic
Honda Jazz
March 19, 2022

Cons: The car was smaller than we ordered. It was in terrrible shape. Suspensiom dead. No steering assistant. Tyres worn. Definitely the worst car I have ever rented out of cca 100.

Romania
Toyota Vitz
March 1, 2022

Cons: i didn't get my deposit back

Romania
Hyundai Grand i10
February 22, 2022

Cons: Even though at return, the agent voided my deposit, the money has still not returned to my account.

South Africa
Hyundai Grand i10
February 14, 2022

Pros: They were accommodating with deposit payment terms.

Cons: They overcharged me for fuel. They’re credit card machine doesn’t work.

United Kingdom
Hyundai Grand i10
February 9, 2022

Pros: Cheap. Fairly punctual. Didn't break down

Cons: Didn't like having to prove damage was already on the car at drop off with photos I had taken myself

South Africa
Hyundai Grand i10
February 9, 2022

Pros: I was eventually able to address all my concerns with them. And as far as I’m aware way they refunded the full security deposit. As I didn’t damage the car in anyway that was completely appropriate.I was also very happy with the performance of the car, it was extremely reliable.

Cons: I received a manual instead of an automatic. Two of the tires look very under Inflated, I had to pump them up myself . The car had some stains on the seats and some damage to the dashboard. When I drop the car off the representative didn’t have the paperwork and had to send a message to the office to drop it off. This took some time (35mins). As I was catching a flight and had to go through all the Covid protocols this was somewhat stressful.

United Kingdom
Hyundai Grand i10
February 3, 2022

Cons: The whole experience was shoddy. Rude and hysterical local staff with an inability to problem solve. The desk was unattended for long periods of time. The car was covered in dents and scratches.

Belgium
Hyundai Grand i10
January 23, 2022

Cons: waiting time, sold SIM card for 6 times of normal price!!!

United Kingdom
Hyundai Grand i10
January 20, 2022

Pros: Was pleasantly surprised at the service and reasonable cost. I’m happy to say I’d recommend Discover Cars in Mauritius.

United Kingdom
Hyundai Grand i10
January 17, 2022

Pros: Very professional

Czech Republic
Toyota Vitz
January 16, 2022

Pros: good reliable car for reasonable price, available directly at airport

Cons: since our flight was delayed and we were informed only late night before morning departure, we came to airport and returned car 1 hour later then expected . seemed to be a problem and originally asked to pay 10EUR addition but finally agreed it was OK (1 hour delay in 28days rent should not be crucial???)

United Kingdom
Hyundai Grand i10
December 31, 2021

Pros: Nothing

Cons: See above

Hungary
Hyundai Grand i10
December 27, 2021

Pros: they were super nice, helpful and easygoing

Cons: i liked everything

United Kingdom
Toyota Vitz
December 18, 2021

Pros: very friendly, knowledgeable

Cons: nothing

Finland
Toyota Vitz
December 2, 2021

Pros: The drop off was easy and quick, and they checked the car properly for scratches together with me before giving the car.

Cons: They were supposed to be waiting for us in the arrivals gate at the airport. Instead I had to call them three times and wait almost an hour to get the car. "Yes yes, just ten minutes." "I am right there in two minutes." and more waiting. After traveling 18 hours, this was really frustrating. On the second day I called them that the engine warning light is burning. They just said that it's nothing to worry about, it will come and go. The car worked okay but I didn't feel very safe.

United Arab Emirates
Toyota Vitz
October 29, 2021

Pros: Excellent service. Only comment: a sign in the car park to show where to drop off the car would be welcome.

Ireland
Toyota Vitz
October 22, 2021

Pros: Car was at the airport parking lot really close by. They were helpful.

Cons: The car was a bit worse quality than what I got used to during the rentals.

United Kingdom
Hyundai Grand i10
October 19, 2021

Pros: Excellent friendly and very informative.

Cons: Excellent service and good clean cars to drive.

Ireland
Hyundai Grand i10
March 19, 2020

Pros: Not much. They should have a proper desk.

Cons: They don't have desk. Cars are a bit too old (and damaged). Find the sign on a board was hard. Nobody was waiting for us. It was a bit messy.

Sweden
Hyundai Grand i10
March 18, 2020

Pros: The car, a Hyundai Grand i10, very well swollowed 4 people with 4 big suitcases + 4 big handbags!

Cons: Took very long time to get in contact with a representative. There was a sign beside the outside door with my name on to call 4 different phonenumbers. We received the car after 2 - 2,5 hours. We were suppose to pay a certain amount in Euro according to the contract, but when they where about to draw that from the card, they changed it to Rupies with an extremely bad rate.

South Africa
Nissan Micra
February 25, 2020

Pros: The agent when he did meet me was helpful

Cons: The time waiting to collect the car - approximately 1 hour

South Africa
Nissan Micra
February 18, 2020

Pros: The efficiency of the personnel.

Cons: My name was not on the board when i arrived and that caused abit of a delay.

United Kingdom
Hyundai Grand i10
February 9, 2020

Pros: The agent we returned the car to was very efficient and sympathetic.

Cons: Agent we picked the car up from

United Arab Emirates
Hyundai Grand i10
February 5, 2020

Pros: Great value

Cons: Meet and greet could be more clear as of agent not there the sign is not easily noticable.

United Kingdom
Toyota Vitz
February 2, 2020

Cons: I could not find any greeting upon arrival

United Kingdom
Toyota Vitz
December 30, 2019

Pros: The drop-off was super quick and no fuss.

Cons: It took ages for them to attend to us - well over 90 minutes after we arrived.

South Africa
Honda Jazz
December 20, 2019

Cons: Fuel was only on 2 bars and it wasn’t a full tank

Slovenia
Hyundai Grand i10
December 17, 2019

Pros: Great value/price ratio, very efficient drop off.

Cons: Car pick up was a lenghty process.

Austria
Honda Jazz
December 8, 2019

Cons: the representant was not a realy charming person, looks like a little surly, but he did the job well.

United Kingdom
Hyundai Grand i10
November 15, 2019

Pros: Despite being a small 'off airport' provider (they met you in arrivals and took you to a car in the car park, the service was good and the car decent

United Kingdom
Honda Jazz
September 27, 2019

Pros: Nothing

Cons: Absolutely terrible service. First car they tried to give us the wheels were bald! The second car we received which we signed for was covered in dents. We drove the car for a week and then it wouldn’t start! The battery packed up. We then noticed there was a ticket on the car saying that it must have a service at 100k miles - and it had done nearly 110k! After 2 hours they came, couldn’t start the car so made us go back to the airport to get a third car. Waste of an afternoon of our holiday.

Netherlands
Toyota Vitz
September 26, 2019

Cons: We booked a car, but we got another one. They told us that they would call us a day later to change the car. But they never called us. Later that week I send the company a email about some damaged and I never got a response. Also we needed to pay for our damage and they told us we could get the money back at nu creditcard service. But we had a full coverage and I don't have a car insurance at my creditcard. So now I need to arrange that.

Belgium
Hyundai Grand i10
August 3, 2019

Pros: Exactly as described, new car offered.

Cons: None

South Africa
Hyundai Grand i10
August 1, 2019

Pros: Great value for money. Meet and greet service at airport. Quick and easy drop off.

Cons: Car condition poor. Took long to pickup - agent was busy with another customer. We hired three cars in the group and it took over an hour before we left the airport. When we reached the arrival place, the agent was busy with another customer so we waited about 15 min before he came to meet us.

South Africa
Hyundai Grand i10
July 31, 2019

Pros: Nothing

Cons: The car was in a very bad condition. The shocks were broken. The engine revved badly. And the window did not go all the way up

India
Hyundai Grand i10
July 29, 2019

Pros: The agents made the process really easy. Also the car was in perfect condition.

Cons: Having a online full payment scheme will help

South Africa
Honda Jazz
June 23, 2019

Pros: Good value for money and car in good working order. Staff friendly and efficient.

Cons: Empty tank on collection GPS not in English -would have been a great added bonus!!

United Kingdom
Toyota Vitz
June 21, 2019

Pros: Friendly staff and very helpful.

Cons: none.

Canada
Hyundai Grand i10
June 20, 2019

Cons: I had an accident for which the rental company billed me and I paid on the spot. My insurance company is requesting a itemized repair bill which I requested few weeks back and still waiting. My insurance is refusing to refund me for lack of that bill

Germany
Nissan Micra
May 31, 2019

Cons: Car was a wreck. At return they tell me that there are some scatches more an wanted that I pay for them. There were absoluty no new damages. But you cant't write down all damages at pickup because there were too many. The front fender came out because off missing screws!

United Kingdom
Honda Freed
May 30, 2019

Cons: 1 agent at the airport dealing with multiple clients so there was a lot of waiting around, once I actually found him.

South Africa
Nissan Almera
May 28, 2019

Pros: Nothing.

Cons: Inability of the agents to communicate with each other. Agents giving promises which were never fulfilled. Take it or leave it attitude.

India
Hyundai Grand i10
May 27, 2019

Pros: Very friendly and professional

United Kingdom
Nissan Micra
May 16, 2019

Pros: Poor service. Just trying to rip off the customers charging for old superficial scratch on the bumpers

Canada
Hyundai Grand i10
May 13, 2019

Pros: Everything! It was very easy for both pickup and drop off and we had no problems with the car.

Cons: The gas tank was quite low when we got the car. Just a bit inconvenient. That's all though!

South Africa
Toyota Vitz
May 2, 2019

Pros: very poor service did not answer their phones and no one came to meet us to collect the car as promised.

Cons: nothing

United Kingdom
Hyundai Grand i10
April 30, 2019

Pros: Friendly, courteous and great value

Slovenia
Hyundai Grand i10
April 1, 2019

Pros: Additional cost, insurance.

United Kingdom
Toyota Vitz
March 30, 2019

Pros: Very good, almost brand new car. Very friendly and helpful staff. Would highly recommend the company for car rental.

Israel
Toyota Vitz
March 29, 2019

Pros: The service

Cons: Nothing

United Kingdom
Nissan Micra
March 28, 2019

Pros: Very friendly and helpful representative and the process was very snooth

Cons: Nothing

Czech Republic
Hyundai Grand i10
March 20, 2019

Pros: The employee at the airport, Abishek, was very helpful and communicative, always willing to keep me happy.

Cons: I felt kind of ignored when I reported by phone what was the issue about. I had to email pictures to proof, otherwise, they told me I should fix the issue myself or pay 50euros for something it was not my mistake

United Kingdom
Toyota Vitz
March 19, 2019

Pros: car in good condition, quick service

Cons: nothing bad

Switzerland
Hyundai Grand i10
March 5, 2019

Pros: Quick, very friendly staff

Cons: There was no way to indicate in the booking process that we needed 2 car seats of the same age range instead of one and the car was smaller than the reference car on the Website shown during the booking process. It was supposed to fit 3 suitcases and barely fit two.

Belgium
Hyundai Grand i10
March 3, 2019

Pros: Correctly and friendly service

Cons: -

United Kingdom
Hyundai Grand i10
March 1, 2019

Pros: Very efficient, great car, very happy

Cons: Nothing

United Kingdom
Hyundai Grand i10
February 21, 2019

Pros: Friendly and efficient

Cons: The car had a few dents and scratches on it, but was reliable to drive and only cosmetic.

South Africa
Toyota Vitz
February 13, 2019

Pros: As mentioned above... I was received well by a pleasant agent, smooth collect and drop off... recent model... overall absolutely satisfied.

Cons: nothing......

United Kingdom
Honda Jazz
February 6, 2019

Pros: price

Cons: Efficiency of the car rental agents

France
Hyundai Grand i10
February 4, 2019

Pros: Service rapide , accueil personnalisé a l'aéroport , voiture propre qui correspond bien à la location

Cons: Rien c'est parfait

United Kingdom
Hyundai Grand i10
February 4, 2019

Pros: Got the car we hired, and good collection and return procedure.

Croatia
Toyota Vitz
January 25, 2019

Pros: Prompt reply, accuracy of the information provided, easy to reach

Cons: N / a

South Africa
Toyota Vitz
January 7, 2019

Pros: Everything was just absolutely perfect. Veronica and Dirk van Eeden

Cons: We have no complaints whatsoever. Our booking was the first with the company but for sure not the last. Veronica and Dirk van Eeden

Poland
Hyundai Grand i10
January 7, 2019

Pros: Car was cheap and very useful during our stay.

Cons: Not easy to find representative as there is no desk on site and the representative was not there on the agreed hour, but very friendly other representatives called him and the rest went smoothly. Very long process of marking all damages on the car on the pick up, none on the return though.

United Kingdom
Hyundai Grand i10
January 4, 2019

Pros: Flexibility of drop off

South Africa
Hyundai Grand i10
January 3, 2019

Pros: really good value, clean car, friendly service

Cons: the general waiting time to pick up and drop off. had to make an international phone call for both pick up and drop off, since the representitive wasnt there as stated.

United States of America (USA)
Honda Freed
January 3, 2019

Pros: Nothing! They didn't even have a big enough car for my party. They gave me a small car which didn't have enough room for my luggage or passengers.

Cons: They took 30+ minutes to pick us up from the airport and 45 minutes for us to return the car. They also gave me the wrong size car.

United Kingdom
Toyota Vitz
December 30, 2018

Pros: Good value

Cons: The car had fairly high mileage but was fine.

Singapore
Honda Jazz
December 15, 2018

Pros: Nil

Cons: Very bad service. First, this car rental company does not have a proper booth to begin with. We didn't know that the person was waiting at the airport for us. When we returned the car, the guy insisted that the car is damaged which is NOT TRUE. We even had photos of the initial scratches. He insisted that we pay 400 euro for the damages. When we refused, the boss hurled vulgarities at us over the phone. This is unprofessional. We entered the immigration shortly after.

United Kingdom
Hyundai Grand i10
December 10, 2018

Pros: Once we found the representative the check in was quick, simple and thourough. When dropping the car back again it was a very quick process.

Cons: Arriving at the airport after a 12 hr flight it was not clear where we should go to collect the car. There was supposed to be someone holding a card with our name on but we couldn't see anyone. We went to the customer service desk and asked them to phone the rental company to find out what we were supposed to do. We were told to go and wait by the door, only then did we see someone write our name on the card and hold it up. It would have been a flawless experience if this had been done initially

Australia
Nissan Almera
December 10, 2018

Pros: Helpful staff

Cons: I couldn't find a place to drop the car off at the airport.

Poland
Toyota Vitz
December 9, 2018

Cons: They charged us over 4 car wheel covers (and only one was missing). I was not sure if it was missing. Looked like a scam. The car was so old and broken with engine problems and the baby car seat was not safe at all...

United Arab Emirates
Hyundai Grand i10
December 7, 2018

Pros: Cost

Cons: Waiting to collect car

United Kingdom
Nissan Micra
December 6, 2018

Pros: Nice car, friendly agent, good value

Cons: Not. Some confusion.hing really. Left my phone in car which they found but seemed unable to get it back to me

United Arab Emirates
Hyundai Grand i10
December 6, 2018

Pros: Yaseer was really helpful in guiding to gas station and getting a sim

United Kingdom
Honda Jazz
December 2, 2018

Pros: Nothing

Cons: I would need pages to fill this section in