AutoRent Mauritius at Mauritius Airport

Pros: Had a great experience renting a vehicle. Staff were friendly and helpful throughout. Vehicle was clean and perfect for my needs. Would highly recommend to others.

Pros: everything was easy and nice! thank you so much for being uncomplicated.

Pros: Car wasn’t in great shape. Damage and scratches

Cons: Charging 500 MUR for getting dirty , considering Mauritius roads is also quite ridiculous

Pros: Smooth rental process, no deposit required. Definitely recommended!

Pros: Friendly staff and flexibility. Great communication! Thank you for your help

Cons: Clearer indication of what to expect for pick up and return, just to make it perfect.

Pros: superb service from the team. definitely recommend.

Pros: Great service, booked for an alto and received a micra. they told me they usually upgrade all their customers

Pros: Friendly employee

Cons: I had to pay 500 rupees for cleaning the car. Although this turned out to be in the contract, it wasn't pointed out on collecting the car and anyway I've never been charged this before in a car rental🤨how are you supposed to clean it anyway, we don't even have a brush

Pros: booked for alto, got an upgrade free of cost.

Pros: neat and fast! whatsapp message sent before our arrival

Pros: Very kind and fast service at the drop off

Cons: We had an issue with the car as we rented a mini SUV, but the agent prepared a mini car - a Kia Picanto and didn't want to change it. The car was dirty on the handover.

Cons: Ce qui n’est pas annoncé au départ, c’est que l’on vous fait payer l’équivalent de 10€ au retour pour le nettoyage du véhicule et l’agent qui réceptionne (sous prétexte qu’il est 8h00 du matin) n’a pas la monnaie pour vous rendre… au final, ça vous compte 20€. C’est une escroquerie…!!!

Pros: Friendly staff

Pros: Excellent customer service, goes above and beyond !

Pros: I really appreciated the exceptional customer service, the cleanliness and maintenance of the vehicle, and the overall smooth rental process. Just what you would look for when renting a car!

Cons: Nothing, overall excellent !

Pros: Nothing to like

Cons: I was given a old car with more than 93 000 kms, scratches on, dirty, broken fuel cap opening lever. I have no idea how this happened but it was the most horrendous rental experience of my life.

Pros: Fairly good

Cons: Difficult to phone them as we didn't have the local SIM card at that time. WhatsApp number would be helpful

Cons: Horrible long 1 hour wait for car, car in bad condition

Cons: Already stated above

Pros: Easy pick up and drop off.

Cons: The absurd ‘cleaning’ charge. Also, I felt aggrieved that my wife and I were not offered a lift from the car return spot in Section D of the airport parking area to the terminal building. My wife is disabled so in semi darkness I had to push her wheelchair the wrong way down unlit roads with one hand while wheeling a suitcase behind me with the other, while our other suitcase plus cabin bag were piled onto her lap. As I went, I found myself wondering if that was what “meet and greet” meant.

Pros: Nothing! Worst in all my years of travelling.

Cons: Shocking all round. Should not be allowed to operate in that fashion. Need to go on to social media to warn people about this.

Cons: We spent too long when we returned the car

Pros: Employees were really helpful and kind. Smooth process for pick up and drop off.

Cons: Car was in really poor condition. Broken front bumper, one tire was constantly almost flat, broken left mirror and fixed with duck tape.

Pros: They need to respect the client time and try to give the car as soon as the client arrived n not asking the client wait more than 1 hr

Pros: Nothing

Cons: Unsafe car

Cons: They charged me 300 EUR for micro dent.

Pros: Import and delivery from parking lot D (public parking where they had an office in the car???) to the airport.

Cons: It is done amateurishly on the street and moreover does not live up to the telephone promise of a refund of 25 Euros.

Pros: Pleasant staff

Cons: Conducted in dark in car park car high mileage poor condition later noticed worn(illegal)tyres!! Which had to be changed told to drop off car on wrong day!

Pros: The qualité of the car.

Cons: To pay an extra for the car washing even if the tank of the car was much more higher than when I took the car at the beginning.

Cons: Only thing is the cleaning charge was charged from me upon returning, when car was already clean.

Pros: The car is very good car.

Cons: The price

Pros: It would be better with an office at the arrival area instead of in the car park

Cons: Very pleasant.

Pros: Drop off was smooth The vehicle was exactly what we ordered

Cons: Paper work done in car park Office would be more professional Pick up information board at airport was not clear

Pros: Friendly staff.

Cons: I had made a mistake during booking and put a return date of Nov 2. I actually returned the car on Nov 1. I think Discover Cars should refund one day rental money if there is a genuine mistake by the customer.

Pros: helpful and easy

Pros: Find better operators to rent out vechiles..... They are not up to standard

Pros: Superb service from the autorent guys. WhatsApp message received 3 days prior our arrival, we were offered a bottle of water as well when we took the car. I can’t say enough

Pros: Good friendly people.

Cons: Vehicle fuel policy - Vehicle should be sent out with a full tank and it will be easier for a client to return the the vehicle with a full tank.

Pros: Very good service.

Cons: The quality of the car was very poor and one of the worst I have had!

Cons: Took over an hour to collect the car, which had no screen wash. Extra charges if the car wasn’t returned clean

Pros: Easy pick up & drop off

Cons: I booked Crita Hyundai and was provided Suzuki with some damages in the right back which I am not sure if that equals what I paid for

Pros: Nothing they just want to make money by charging you for cleaning washing etc even though the car was clean

Cons: Company gave old car full of scratches. Later asked for a proof as video, scratch was marked on car receiving documentation but thats not valid

Pros: Akshay was super efficient and very easy going! You guys should be really proud of him to serve your organization.

Cons: Akshay!

Cons: AutoRent Mauritius company is horrible. They don't have responsiblities about time time keeping, refund for extra fuel, etc. They charged rental fee by Mauritius Rupe with thier own fixed currency rate making me pay a lot without any notice before. Their service attitude was totally unprofessional and unkind. They are obssessed with charging more money to Renter.

Pros: AutoRent is definitely a very good option for Mauritius. The people operating the business were really nice. Easy to sort everything out and they helped me get everything sorted even before my arrival. Overall my experience with them was great.

Cons: They have a policy that if the car is returned dirty you have to pay $10 for cleaning. Although they were amazing and didn’t charge me for this, is something to be aware before booking. Also note that while they will provide you an insured car, the deductible is €625 if anything wrong happens.

Pros: Good clean car fast pickup

Cons: At the return of the car they tried to find scratches and damages just to get out some money despite the fact I had video clarifying everything. At the end I managed to get away without paying for any damage that was there already

Pros: The collection was polite and easy

Cons: The drop off was aggressive and rushed.

Pros: Great and fast service

Pros: Cheap

Cons: Had to video the car because of all the scratches and bumps. Even then argued about scratches. No office.

Pros: Worst car given me and lots of hidden car.

Cons: Giving car

Pros: Car had some minor dings and dents, but overall in great driving condition, and they upgraded our car at no extra cost

Cons: Friendly, prompt, and good communication

Pros: On the website especially selected exceptional car with Suzuki swift photo. What they gave was Nissan micra 55k run car with no pickup and wipers were totally not cleaning windows, had great difficulty driving night. Guys before you book chat with them and take confirmation which car they are providing model how many Km run all. We pay more seeing pics that car will be new But the scenario totally different when you arrive there.

Cons: There was no response to our watsapp messages. They didn’t even bother to message back or call. I called too. Guys avoid autorent on discovery

Pros: Overall good service provided, easy to pick up the car, no problem to give it back, staff is very polite and nice

Pros: Friendly staff and value for money.

Pros: Friendly professional and caring staff

Cons: Not applicable

Pros: Very nice staff

Pros: Online was a breeze

Cons: Physical and contacting proved difficult, fortunately other operators called them as we did not have Mauritius airtime

Pros: Clear details for pick up made it very easy to collect the car (even though we were late) A friendly, professional agent. Quick and easy to return. The car itself was great value too.

Pros: Zero

Cons: Inefficient...................

Pros: Polite and friendly. Professional too.

Pros: Proactive approach of representative and quick service. Car was well maintained and good performance.

Pros: Timely delivery .

Pros: the price is very competitive

Cons: difficult to find the agent at arrival and drop off

Pros: Good service. Nice people

Cons: Cost was high

Pros: Great rep , very friendly

Pros: Friendly people

Cons: Not transparent and random charges without any paper/invoice.

Pros: Fast pickup and drop-off. Very good communication with the agents.

Cons: Tire condition was questionable. Had a flat tire and the spare was also flat. The tire on the car was very worn. We did get pretty fast support to get both tires fixed. So we only lost 1 hour with the trouble.

Pros: The customer service.

Cons: To be honest nothing.

Pros: quick serious deal

Cons: I only miss a return confirmation

Cons: L'état de la voiture déplorable. Voiture en très mauvaise état. Direction bien tordu Suspension avant gauche morte Pneu avant lisse Ligne d'échappement percé Carrosserie bien dégradé

Pros: The car was larger than expected, handover was quick.

Pros: fast and easy

Pros: Super efficient, very nice lady, all went well and was super easy.

Cons: The car rental is cheap therefore you have a cheap car but really you're getting what you are paying for and it is a good value for money.

Pros: Representative there to meet on arrival. Quick and efficient to pick up and drop off

Cons: Condition of the car

Pros: The car was delivered with a flat battery and non-functioning door locks

Pros: The car was a little old, but perfect for Mauritius.

Pros: Simple picking up and drop off nearby terminal, personal communication with agent.

Pros: Fast service. No Hassel and ensured everything was easy. Deposit and payment was a breeze. No Hassel with the return process.

Cons: They should tell you the representative name prior to collection. Makes it easier find them at the Arrivals lounge.

Pros: Flexible. Good new car.

Cons: Not much

Pros: The pick up experience and drop off was much better than last time I rented from Discovercars. The rep was on time and even in advance.

Pros: Personal touch. Lovely people

Pros: Brand new car not expensive good customer service

Pros: Delivered replacement car although still not the best quality

Cons: First car no power steering 2nd replacement car poor condition lots of defects including engine light on which we were told to ignore We filled up first car with petrol only given half a tank for replacement car Trunk had to be held up on second car otherwise would slam down Would only accept cash payment, no card machine, couldn’t put a hold on my card for any issues, made us pay for airport access barrier when leaving airport, all in all not the greatest and both cars didn’t feel reliable.

Pros: Very helpful staff. Kunal was extremely good at keeping in touch when arrived and arranging our pick up and likewise for our drop off. A pleasure to have met Kunal. The whole process was hassle free. Our best rental car experience. Thank you very much.

Cons: Nothing

Pros: Easy and fast! The car was in a very good shape, perfect for our needs and the owner was responsive. I will use again your rental services. I highly recommend!

Cons: The car itself looked good and clean however when I sat my elbow out the open window I realised it was sticky and my elbow was black from what looked like years of not cleaning the car. Funny thing is that the representative told us it was a new car that he just got. Then when we returned the car, he charged us money to wash it when the car wasn’t dirty, saying that we should have washed but not advising us about it when we picked it up. This is why I am.

Pros: Whatsapp messages provided

Cons: nothing

Pros: Easy going. Explained everything No fuss

Cons: Everything was great

Pros: Young Lady was incredibly helpful

Pros: Quick, efficient, easy process and high quality car

Cons: Nothing

Pros: AutoRent Mauritius was a great service! I highly recommend! Clean and new car :)

Pros: The car was new and the company representative was friendly and supportive

Pros: friendly and efficient

Pros: Good price. Fine Service once person arrived. Provided taxi to destination because car was not ready.

Cons: Late for meeting us at the airport for car pick-up and car return.

Pros: All perfect!

Cons: None

Pros: Lovely staff. They were great about the car rental and also sorted us out with a sim card so we could use mobile data/GPS.

Pros: Communication via WA.

Pros: First car provided was ancient, completely bashed around, key held together with masking tape, no GPS.

Cons: Car was delivered with empty fuel tank!!

Pros: The price

Cons: Incorrect car was delivered 45 minutes later then scheduled. The vehicle had no fuel, despite the policy saying full to full. No sat nav was provided. When we queried why we were not given a manual vehicle as booked, we were offered to either take the Micra they had arrived in. Or, drive the current automatic back to our hotel and have a new car delivered the next day which we accepted. They arrived 4 hrs late without an apology or paperwork for the new car. Unprofessional and unreliable- AVOID.

Pros: Kindness of the staff

Cons: The car was really old and dirty

Pros: Nothing.

Cons: Everything. The worst car hire company I’ve ever had the misfortune to use.